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Authenticator issue #3962

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ddgilli opened this issue Aug 31, 2024 · 1 comment
Open

Authenticator issue #3962

ddgilli opened this issue Aug 31, 2024 · 1 comment

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@ddgilli
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ddgilli commented Aug 31, 2024

Expected behavior

No response

Current behavior

Not sure who to report this to. Authy is listed on lots of government websites (including Login. Gov) as an authorized Android authenticator. Authy is no longer an active authenticator as of March 2024. There are also no provisions I can find to change to a different authenticator so I can login to dslogon or any other site where I have used Authy in the past. It needs to be removed as an authorized authenticator choice on all government websites because it is a defunct application.

Possible solutions

No response

Steps to reproduce (for bugs)

Reproduce: go here https://www.login.gov/help/get-started/authentication-methods/. And look at the list of authorized authenticator. Remove Authy

Context

Can't login to ds login

Your environment

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@n1zyy
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n1zyy commented Sep 4, 2024

@ddgilli As far as I can tell, only the desktop app has been discontinued, and the linked help center page only links to Authy as a mobile app. I still use the iOS app, and it looks like the Android app has received updates within the past month. I don't have personal experience with the Android app—could you say more about why it's no longer an active authenticator?

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