Getting an "Error in confriming the message. Please try again" error message when trying to do sign message tx.

[jakekvm01]

Issue Category

Other

What happened?

Getting an "Error in confirming the message. Please try again" error message when trying to do sign message tx.

The user was trying to connect via opensea.io and other dapps.

Date and time this happened or you first noticed this issue

N/A

Network

Ethereum Mainnet

Safe Address

eth:0x2AdDfC645fd3dc6Eed14460EB1FCe6Cb73438ef0

eth:0x2C1B45C33E82792DCEB1AC720968b4503647738f

No response

Token Address

N/A

Token Type

None

Transactions

N/A

[liliya-soroka]

The user tried to connect to the opensea.io and l1.co

[liliya-soroka]

Login & sign message from opensea.io works on prod Ethereum in safe , but seems that opensea.io is not request or received response about the message . Going to report to the team

[jakekvm01]

Thank you @liliya-soroka

[Claire-serveth]

Intercom ticket was already closed and advised the user to follow the progress on this issue here instead.

Ticket: https://app.eu.intercom.com/a/inbox/pynbtguw/inbox/shared/all/conversation/212174700008868?view=List