Error when start

[z0z0r4]

My device is G3 3950, Windows 11

Processor	Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz   2.40 GHz
Installed RAM	32.0 GB (31.8 GB usable)
Device ID	6519C5F6-33DB-4105-9D7E-63AD5BFC2D0C
Product ID	00330-80000-00000-AA790
System type	64-bit operating system, x64-based processor

Edition	Windows 11 Pro
Version	23H2
Installed on	‎10/‎15/‎2022
OS build	22631.4169
Experience	Windows Feature Experience Pack 1000.22700.1034.0

Until last month I could still launch the software...but this week it started giving me errors without updating

After updating it still gave me errors

G3 is no longer supported?

Traceback (most recent call last):
  File "wmi.py", line 456, in __call__
  File "<COMObject <unknown>>", line 2, in ExecMethod_
pywintypes.com_error: (-2147352567, 'Exception occurred.', (0, 'SWbemObjectEx', 'Generic failure ', None, 0, -2147217407), None)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "tcc-g15.py", line 35, in <module>
  File "tcc-g15.py", line 31, in main
  File "GUI\AppGUI.py", line 458, in runApp
  File "GUI\AppGUI.py", line 277, in __init__
  File "GUI\AppGUI.py", line 267, in onModeChange
  File "Backend\AWCCThermal.py", line 66, in setMode
  File "Backend\AWCCWmiWrapper.py", line 76, in ApplyThermalMode
  File "Backend\AWCCWmiWrapper.py", line 91, in _Thermal_Control
  File "Backend\AWCCWmiWrapper.py", line 96, in _call
  File "wmi.py", line 473, in __call__
  File "wmi.py", line 258, in handle_com_error
wmi.x_wmi: <x_wmi: Unexpected COM Error (-2147352567, 'Exception occurred.', (0, 'SWbemObjectEx', 'Generic failure ', None, 0, -2147217407), None)>

[z0z0r4]

tcc-g15 version is 9.0.1

[AlexIII]

Hi! We don't have version 9.0.1. There was no changes regarding support of the laptop models. The error you've posted says that the program cannot access dell WMI interface. Can be due to various reasons: dell software or some system update. Only thing I can recommend is reinstalling dell awcc software (it has the necessary drivers which it should install along the way).

[z0z0r4]

I am sorry that it is 1.6.0

OK, Let me try to reinstall AWCC