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I don't receive emails from the form .. #73

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Jean-Gabriel1982 opened this issue Feb 15, 2017 · 7 comments
Open

I don't receive emails from the form .. #73

Jean-Gabriel1982 opened this issue Feb 15, 2017 · 7 comments

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@Jean-Gabriel1982
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Hello all, i've installed the Formmaker on my website, but i don't receive any mails ..
In the Submission page, the submissions are here but i don't receive them on my email .. Can you help me please ? thank you very much in advance !!

@Jean-Gabriel1982
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I tried some things and it seems mails didn't arrive with some emails .. I receive if I put a gmail address but if I put outlook or ovh one it doesn't work.. can you fix that ? Many thanks !!

@aureliobk
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Hi there, I have exacty the same problem. I don't receive emails, but appear on the submission page (with the difference that gmail address doesn't work either..). Could you find a solution? I'm happy to help if the developer needs some further information.

@tobbexiv
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Do you have a mail configured in System -> Settings -> Mail (/admin/system/settings)
If you have a mail there: can you send yourself a test mail?

@Jean-Gabriel1982
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Yes if I put my email @outlook.com I don't receive any email.
If I put [email protected], I receive the test email :(

I haven't tried with other email adresses ..

@tobbexiv
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I you dont receive the test mail when you click the button in the general settings then it seems like a problem with pagekit itself to me. This test mail button comes from pagekit itself and has nothing to do with the formmaker extension as far as I know.

@PrimozRome
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I am receiving system test email but not the email when I submit form? My error after submit button is Unable to send confirmation mail.

What am I doing wrong?

@alexanderbjelos
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I have exact the same problem. How can we fix that problem?

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5 participants