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Three-finger Drag Does Not Work. #66

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knights1337 opened this issue Jul 25, 2024 · 6 comments
Open

Three-finger Drag Does Not Work. #66

knights1337 opened this issue Jul 25, 2024 · 6 comments
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bug Something isn't working

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@knights1337
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Hi ClementGre,

After the software updated to v2.0.5, the three-finger drag no longer works. I've uploaded a screen recording gif and the log files. If you have time, I hope you could help check this bug.

three

Logs_ThreeFingerDragOnWindows.txt

Additionally, since updating to version 2.0.5, the software triggers a UAC prompt every time it starts. This issue did not occur with version 2.0.4. Could you please check both of these issues?

Thank you very much.

@ClementGre
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Hi, in your logs, the raw HID parsing says correctly that there are three fingers on the touchpad, but visit provides only one contact coordinate.
This seems to be a duplicate of #63.

About the UAC prompt, do you have it only when opening the app, or also when the app is started at Windows startup?

It is normal to have a UAC prompt appear when starting the app manually because it is set to be run with administrator privileges. However, you should not see any UAC prompt when the app is started automatically at startup, from the task scheduler. If you do, can you try to disable and re-enable "Run at startup"?

@LouShi
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LouShi commented Jul 27, 2024

Same problem. Everything was working fine before updating to v2.0.5.

v2.0.5: Logs_ThreeFingerDragOnWindows.txt
v2.0.4: Logs_ThreeFingerDragOnWindows.txt

@firasv
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firasv commented Jul 27, 2024

Hi. Apparently I'm having the same problem here. While the UAC problem seem not a problem to me, the three-fingers drag cannot be triggered anymore.

@ClementGre ClementGre added the bug Something isn't working label Jul 27, 2024
@ClementGre
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Ok, thank you for all the log files provided.
The v2.0.5 indeed broke the TFD for the touchpads that send each contact as individual raw hid reports.

I fixed the bug and tried to make a new parsing algorithm that should work with all touchpads, even if I can’t test it.
The v2.0.6 is on its way to being certified by the Microsoft Store!

@ClementGre
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I just released v2.0.6. It should fix this issue. Can you try it out?
See v2.0.6 | MS Store

@LouShi
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LouShi commented Aug 5, 2024

Thank you for your work! I can confirm the three-finger drag works again.

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