diff --git a/README.md b/README.md
index 37a3e47..1cdd1c7 100644
--- a/README.md
+++ b/README.md
@@ -72,6 +72,7 @@ Flags:
       --log-format string      The output format for logs: json, console ($BATON_LOG_FORMAT) (default "json")
       --log-level string       The log level: debug, info, warn, error ($BATON_LOG_LEVEL) (default "info")
   -p, --provisioning           This must be set in order for provisioning actions to be enabled. ($BATON_PROVISIONING)
+      --region string          API region. Default is US. In case of EU based organization, pass region as EU. ($BATON_REGION) (default "US")
   -v, --version                version for baton-verkada
 
 Use "baton-verkada [command] --help" for more information about a command.
diff --git a/cmd/baton-verkada/config.go b/cmd/baton-verkada/config.go
index b97fc0b..dcf4d29 100644
--- a/cmd/baton-verkada/config.go
+++ b/cmd/baton-verkada/config.go
@@ -13,6 +13,7 @@ type config struct {
 	cli.BaseConfig `mapstructure:",squash"` // Puts the base config options in the same place as the connector options
 
 	ApiKey string `mapstructure:"api-key"`
+	Region string `mapstructure:"region"`
 }
 
 // validateConfig is run after the configuration is loaded, and should return an error if it isn't valid.
@@ -27,4 +28,5 @@ func validateConfig(ctx context.Context, cfg *config) error {
 // cmdFlags sets the cmdFlags required for the connector.
 func cmdFlags(cmd *cobra.Command) {
 	cmd.PersistentFlags().String("api-key", "", "API key used to authenticate to Verkada API. ($BATON_API_KEY)")
+	cmd.PersistentFlags().String("region", "US", "API region. Default is US. In case of EU based organization, pass region as EU. ($BATON_REGION)")
 }
diff --git a/cmd/baton-verkada/main.go b/cmd/baton-verkada/main.go
index a4c590d..ad8ea34 100644
--- a/cmd/baton-verkada/main.go
+++ b/cmd/baton-verkada/main.go
@@ -39,7 +39,7 @@ func main() {
 func getConnector(ctx context.Context, cfg *config) (types.ConnectorServer, error) {
 	l := ctxzap.Extract(ctx)
 
-	cb, err := connector.New(ctx, cfg.ApiKey)
+	cb, err := connector.New(ctx, cfg.ApiKey, cfg.Region)
 	if err != nil {
 		l.Error("error creating connector", zap.Error(err))
 		return nil, err
diff --git a/pkg/connector/connector.go b/pkg/connector/connector.go
index 0646f57..b01ff81 100644
--- a/pkg/connector/connector.go
+++ b/pkg/connector/connector.go
@@ -43,13 +43,13 @@ func (v *Connector) Validate(ctx context.Context) (annotations.Annotations, erro
 }
 
 // New returns a new instance of the connector.
-func New(ctx context.Context, apiKey string) (*Connector, error) {
+func New(ctx context.Context, apiKey, region string) (*Connector, error) {
 	httpClient, err := uhttp.NewClient(ctx, uhttp.WithLogger(true, ctxzap.Extract(ctx)))
 	if err != nil {
 		return nil, err
 	}
 
 	return &Connector{
-		client: verkada.NewClient(httpClient, apiKey),
+		client: verkada.NewClient(httpClient, apiKey, region),
 	}, nil
 }
diff --git a/pkg/connector/groups.go b/pkg/connector/groups.go
index 97fad62..6571dbc 100644
--- a/pkg/connector/groups.go
+++ b/pkg/connector/groups.go
@@ -84,6 +84,7 @@ func (g *groupBuilder) Entitlements(_ context.Context, resource *v2.Resource, _
 }
 
 func (g *groupBuilder) Grants(ctx context.Context, resource *v2.Resource, pToken *pagination.Token) ([]*v2.Grant, string, annotations.Annotations, error) {
+	l := ctxzap.Extract(ctx)
 	users, err := g.client.ListUsers(ctx)
 	if err != nil {
 		return nil, "", nil, fmt.Errorf("error getting users: %w", err)
@@ -94,7 +95,12 @@ func (g *groupBuilder) Grants(ctx context.Context, resource *v2.Resource, pToken
 		userCopy := user
 		accessInfo, err := g.client.GetUserAccessInformation(ctx, user.UserID)
 		if err != nil {
-			return nil, "", nil, fmt.Errorf("error getting user %s access info: %w", user.UserID, err)
+			l.Warn(
+				"baton-verkada: error fetching user information, skipping user grant for group membership",
+				zap.String("user_id", user.UserID),
+				zap.String("group_id", resource.Id.Resource),
+			)
+			continue
 		}
 
 		if groupContainsUser(resource.Id.Resource, accessInfo.AccessGroups) {
diff --git a/pkg/verkada/client.go b/pkg/verkada/client.go
index efaef24..90662d3 100644
--- a/pkg/verkada/client.go
+++ b/pkg/verkada/client.go
@@ -9,27 +9,34 @@ import (
 	"net/url"
 )
 
-const BaseUrl = "https://api.verkada.com"
+const BaseUrlUS = "https://api.verkada.com"
+const BaseUrlEU = "https://api.eu.verkada.com"
 
 type Client struct {
 	httpClient *http.Client
 	apiKey     string
+	baseURL    string
 }
 
 type RequestBody struct {
 	UserID string `json:"user_id"`
 }
 
-func NewClient(httpClient *http.Client, apiKey string) *Client {
+func NewClient(httpClient *http.Client, apiKey, region string) *Client {
+	baseUrl := BaseUrlUS
+	if region != "US" {
+		baseUrl = BaseUrlEU
+	}
 	return &Client{
 		httpClient: httpClient,
 		apiKey:     apiKey,
+		baseURL:    baseUrl,
 	}
 }
 
 // ListUsers returns a list of all access users.
 func (c *Client) ListUsers(ctx context.Context) ([]User, error) {
-	url, _ := url.JoinPath(BaseUrl, "/access/v1/access_users")
+	url, _ := url.JoinPath(c.baseURL, "/access/v1/access_users")
 
 	var res struct {
 		Users []User `json:"access_members"`
@@ -44,7 +51,7 @@ func (c *Client) ListUsers(ctx context.Context) ([]User, error) {
 
 // GetUserAccessInformation returns user access information object.
 func (c *Client) GetUserAccessInformation(ctx context.Context, userId string) (UserAccess, error) {
-	accessUrl, _ := url.JoinPath(BaseUrl, "/access/v1/access_users/user")
+	accessUrl, _ := url.JoinPath(c.baseURL, "/access/v1/access_users/user")
 	var res UserAccess
 
 	q := url.Values{}
@@ -59,7 +66,7 @@ func (c *Client) GetUserAccessInformation(ctx context.Context, userId string) (U
 
 // ListAccessGroups returns a list of all access groups.
 func (c *Client) ListAccessGroups(ctx context.Context) ([]Group, error) {
-	url, _ := url.JoinPath(BaseUrl, "/access/v1/access_groups")
+	url, _ := url.JoinPath(c.baseURL, "/access/v1/access_groups")
 
 	var res struct {
 		Groups []Group `json:"access_groups"`
@@ -74,7 +81,7 @@ func (c *Client) ListAccessGroups(ctx context.Context) ([]Group, error) {
 
 // AddUserToGroup adds user to access group.
 func (c *Client) AddUserToGroup(ctx context.Context, groupId, userId string) error {
-	groupUrl, _ := url.JoinPath(BaseUrl, "/access/v1/access_groups/group/user")
+	groupUrl, _ := url.JoinPath(c.baseURL, "/access/v1/access_groups/group/user")
 
 	var res struct {
 		GroupID          string   `json:"group_id"`
@@ -108,7 +115,7 @@ func (c *Client) AddUserToGroup(ctx context.Context, groupId, userId string) err
 
 // RemoveUserFromGroup removes user from access group.
 func (c *Client) RemoveUserFromGroup(ctx context.Context, groupId, userId string) error {
-	groupUrl, _ := url.JoinPath(BaseUrl, "/access/v1/access_groups/group/user")
+	groupUrl, _ := url.JoinPath(c.baseURL, "/access/v1/access_groups/group/user")
 
 	q := url.Values{}
 	q.Add("group_id", groupId)
diff --git a/pkg/verkada/models.go b/pkg/verkada/models.go
index 2a84122..cf737b5 100644
--- a/pkg/verkada/models.go
+++ b/pkg/verkada/models.go
@@ -21,5 +21,5 @@ type UserAccess struct {
 type Group struct {
 	GroupID string   `json:"group_id"`
 	Name    string   `json:"name"`
-	UserIDS []string `json:"user_ids,omitempty"`
+	UserIDs []string `json:"user_ids,omitempty"`
 }