ConnectyCube user and contacts not showing in iOS release build with nw_connection_add_timestamp_locked_on_nw_queue log message

[elizabethmike123123123]

Description:

• Problem: In the iOS release build of my React Native application, ConnectyCube authentication works fine, and the user is authenticated correctly. However, once inside the app, the ConnectyCube user and contacts are not showing. Instead, the log repeatedly displays the message: nw_connection_add_timestamp_locked_on_nw_queue [C1] Hit maximum timestamp count, will start dropping events. This issue only occurs in the iOS release build.

• Steps to Reproduce:

  1. Integrate react-native-connectycube into a React Native project with the following versions:
  2. react-native: 0.70.14
  3. react-native-connectycube: 3.22.1
  4. Authenticate a user using ConnectyCube.
  5. Build and run the app in release mode on an iOS device or simulator.
  6. Log in to the app and check if the ConnectyCube user and contacts are displayed.

• Observed Behavior: The user and contacts do not appear, and the log shows the message: nw_connection_add_timestamp_locked_on_nw_queue [C1] Hit maximum timestamp count, will start dropping events.

• Expected Behavior: The ConnectyCube user and contacts should be displayed correctly in the app, and the log message should not appear unless there's a genuine issue.

• Environment:

  1. React Native Version: 0.70.14
  2. React Native ConnectyCube Version: 3.22.1
  3. Platform: iOS

• Screenshots:
  

• Additional Context:
  Mention that this issue does not occur in the development build, only in the release build.

• Logs:
  Include the relevant log messages, especially the nw_connection_add_timestamp_locked_on_nw_queue message.

[DaveLomber]

Hi @elizabethmike123123123
we are conducting additional investigation around this, though never seen something like this before

In terms of ConnectyCube logging - do you still have ConnectyCube SDK logs enabled in release mode?

[elizabethmike123123123]

Hi Dave Thank you for following up. We are continuing our investigation into this issue, and it's indeed something we haven't encountered before. I've tried several debugging methods to resolve the problem, but it still persists. Regarding ConnectyCube logging, I do have the SDK logs enabled in release mode in Xcode, which should be providing us with some insights. However, the specific issue related to user and contact visibility, along with the nw_connection_add_timestamp_locked_on_nw_queue log, remains unresolved. I'll keep you updated as we make progress. Best regards,

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On Tue, 20 Aug 2024, 14:41 Dave Pol Lomber, ***@***.***> wrote: Hi @elizabethmike123123123 <https://github.com/elizabethmike123123123> we are conducting additional investigation around this, though never seen something like this before In terms of ConnectyCube logging - do you still have ConnectyCube SDK logs enabled in release mode? — Reply to this email directly, view it on GitHub <#117 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ARXODMFJ63GJZURZ2ALVRM3ZSMFM7AVCNFSM6AAAAABMUJVEMOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOJYGQZDONZWGA> . You are receiving this because you were mentioned.Message ID: ***@***.*** com>