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Whitelabel Error Page #740

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ClaudeHu opened this issue Sep 16, 2024 · 10 comments
Closed

Whitelabel Error Page #740

ClaudeHu opened this issue Sep 16, 2024 · 10 comments
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@ClaudeHu
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Describe the bug
The API for ontology terms from Human Phenotype Ontology was not accessible for page 360 (size=20), while page 359 and page 361 are fine.

To Reproduce
Steps to reproduce the behavior:

  1. Go to https://www.ebi.ac.uk/ols4/api/ontologies/hp/terms?page=360&size=20
  2. See error
    Screenshot from 2024-09-16 11-03-47
@ClaudeHu ClaudeHu added the bug label Sep 16, 2024
@haideriqbal
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Thanks for reporting this @ClaudeHu! We'll look into it

@haideriqbal haideriqbal self-assigned this Sep 16, 2024
@haideriqbal
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@ClaudeHu this has been fixed in production... please let us know if you face this issue again.

@corinabioinformatic
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@haideriqbal when I click on the link I get this message

image

@haideriqbal
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@corinabioinformatic there was a network hiccup... OLS is back up now :)

@corinabioinformatic
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corinabioinformatic commented Sep 17, 2024

It was back for a bit but now again failed
image

UPDATE: Now is back :)

@ClaudeHu
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Page 1130 of HP(size = 20) returns null.

@haideriqbal
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@ClaudeHu would need to investigate that... setting size to 19, 21 onwards returns normal... but will check why size 20 fails on that page

@haideriqbal
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@ClaudeHu this has been fixed... have tried pages from 1125 till 1135 I don't see the error anymore... please try again and let me know if you still face the issue..

@haideriqbal
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closing this as not facing this issue anymore... feel free to reopen the issue if you face the error again

@ClaudeHu
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ClaudeHu commented Oct 7, 2024

Page 1274 has that error again @haideriqbal

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