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FTB App can't connect to Microsoft even logged in. #1195

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VirtualGamer01 opened this issue Aug 26, 2024 · 9 comments
Closed

FTB App can't connect to Microsoft even logged in. #1195

VirtualGamer01 opened this issue Aug 26, 2024 · 9 comments
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bug Something isn't working

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@VirtualGamer01
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VirtualGamer01 commented Aug 26, 2024

Modpack

FTB StoneBlock 3

Modpack version

1.10.0

Has the pack been modified

No

Log File

(https://pste.ch/yajuqiqumo)

Describe the bug

When the game launches it tries to connect to the server but gets refused or just doesn't have access to the auth server. I have tried to reinstall the app, modpack, even vanilla minecraft launcher itself, nothing works. I don't have my skin, or am able to access minetogether. I also can't play multiplayer. In public minetogether chat it saids cannot chat unless client is verified. I have logged out of microsoft on all I can think of. Microsoft store, vanilla minecraft, ftb app, curseforge, and xbox app still won't let me connect in ftb app. I can play with skin in curseforge, and vanilla so its only ftb app.

Steps to reproduce

Go to FTB App, Launch any modpack, then try to use minetogether to connect to the chat server.

Expected behaviour

connect to microsoft authIn server and chat in minetogether, see minecraft skin, and play multiplayer.

Screenshots

2024-08-26_07 30 22
2024-08-26_07 30 32

Additional information

Figured out the issue, If you have StarLink Internet, it will block the connection from minecraft auth servers and keep you from using minetogether by not connecting to their servers as well as creeperhost. turning on a VPN with P to P connection or Port forwarding will fix the issue.

@VirtualGamer01 VirtualGamer01 added the bug Something isn't working label Aug 26, 2024
@Gaz492 Gaz492 transferred this issue from FTBTeam/FTB-Modpack-Issues Aug 26, 2024
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ftb-helper bot commented Aug 26, 2024

Hay, thanks for the issue! Unfortunately it looks like you've not provided a Debug code... We require this as it helps us find your issue as quickly as possible.

Please do the following

Upload Logs using the app

Open the Settings page in the FTB App, then go to the app tab and click on the Upload Logs button, this might take a few seconds to complete. Once it's done, you will see a message saying that the code has been copied to your clipboard.

Either edit your original issue or add a comment with this code.

Using the FTB Debug tool

Only use this method if asked to or if your app wont open fully/the above method doesn't work, you can use the FTB Debug tool to generate a code for you.

Please use the link below to download and run the FTB Debug tool. This is a tool built by our App Developers and will provide you a code that you need to attach to this issue. Please either edit your original issue or add a comment with this code. If you need more help running this tool, you can follow our guide on how to use the FTB Debug tool.

Windows // MacOS // Linux // Windows (Arm) // MacOS (Arm) // Linux (Arm)

@VirtualGamer01
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Ping

@Gaz492
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Gaz492 commented Aug 27, 2024

Could you try logging your minecraft account out of the FTB App then log it back in and see if that resolves your issue?

@VirtualGamer01
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VirtualGamer01 commented Aug 27, 2024

tried that I have logged out if it on vanilla, curseforge, and ftb app still the same. I have windows 11 could that have something to do with it? also I have a local account on windows 11. would any of those two effect it?

@VirtualGamer01
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hey just tried it and it finally gave me some output in the logs that shows where exactly is the problem.
here is whats in the log file.
image_2024-08-27_195551637

@VirtualGamer01
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also getting this now
image

@Ptituf
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Ptituf commented Sep 1, 2024

Can't connect today same pb , and when i want to relog im getting image

@VirtualGamer01
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Found out my problem it was because I have starlink internet. I have to use a vpn to connect to multiplayer uh hope they can fix this soon.

@MichaelHillcox
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Glad you managed to find a way around this. Definitely needs to be a network issue. Not sure if there is anything we can action on here so gunna close this one 👍

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@Gaz492 @MichaelHillcox @Ptituf @VirtualGamer01 and others