From ba44ff5e8e2754595e89c93e4987ccec736c194a Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Thu, 14 Nov 2024 09:58:04 -0800 Subject: [PATCH 1/8] content added --- app/assets/images/calendar.svg | 9 ++ app/assets/images/checklist.svg | 9 ++ app/assets/images/reminder.svg | 10 ++ app/main/views/index.py | 10 ++ app/main/views/sub_navigation_dictionaries.py | 9 ++ .../views/about/why-text-messaging.html | 148 ++++++++++++++++++ tests/app/test_navigation.py | 1 + 7 files changed, 196 insertions(+) create mode 100644 app/assets/images/calendar.svg create mode 100644 app/assets/images/checklist.svg create mode 100644 app/assets/images/reminder.svg create mode 100644 app/templates/views/about/why-text-messaging.html diff --git a/app/assets/images/calendar.svg b/app/assets/images/calendar.svg new file mode 100644 index 000000000..68ef9c102 --- /dev/null +++ b/app/assets/images/calendar.svg @@ -0,0 +1,9 @@ + + + + + + + + + diff --git a/app/assets/images/checklist.svg b/app/assets/images/checklist.svg new file mode 100644 index 000000000..54757ba12 --- /dev/null +++ b/app/assets/images/checklist.svg @@ -0,0 +1,9 @@ + + + + + + + + + diff --git a/app/assets/images/reminder.svg b/app/assets/images/reminder.svg new file mode 100644 index 000000000..97cf8f3f5 --- /dev/null +++ b/app/assets/images/reminder.svg @@ -0,0 +1,10 @@ + + + + + + + + + + diff --git a/app/main/views/index.py b/app/main/views/index.py index 28ede59d1..2804b91f5 100644 --- a/app/main/views/index.py +++ b/app/main/views/index.py @@ -10,6 +10,7 @@ from app.main import main from app.main.views.pricing import CURRENT_SMS_RATE from app.main.views.sub_navigation_dictionaries import ( + about_notify_nav, best_practices_nav, features_nav, using_notify_nav, @@ -270,6 +271,15 @@ def benchmark_performance(): ) +@main.route("/about/why-text-messaging") +@user_is_logged_in +def why_text_messaging(): + return render_template( + "views/about/why-text-messaging.html", + navigation_links=about_notify_nav(), + ) + + @main.route("/using-notify/guidance") @user_is_logged_in def guidance_index(): diff --git a/app/main/views/sub_navigation_dictionaries.py b/app/main/views/sub_navigation_dictionaries.py index 0689c198d..e7001c95e 100644 --- a/app/main/views/sub_navigation_dictionaries.py +++ b/app/main/views/sub_navigation_dictionaries.py @@ -101,3 +101,12 @@ def best_practices_nav(): "link": "main.benchmark_performance", }, ] + + +def about_notify_nav(): + return [ + { + "name": "Why text messaging", + "link": "main.why_text_messaging", + }, + ] diff --git a/app/templates/views/about/why-text-messaging.html b/app/templates/views/about/why-text-messaging.html new file mode 100644 index 000000000..4c9ae2a62 --- /dev/null +++ b/app/templates/views/about/why-text-messaging.html @@ -0,0 +1,148 @@ +{% extends "base.html" %} + +{% set page_title = "Why text messaging" %} + +{% block per_page_title %} +{{page_title}} +{% endblock %} + +{% block content_column_content %} + +
+

{{page_title}}

+ +

Reach people using a common method

+

+ Confusing or unreceived notifications are one of the largest barriers to people getting and keeping + benefits. The typical ways the government communicates with people often fall short. Low income households are more + likely to experience housing instability, which means paper mail, already slow, can easily be missed. +

+ +

+ Pew Research shows that nearly all adults in the US have a cell phone. Reliance on smartphones + for online access is especially common among Americans with lower household incomes and those with lower levels of + formal education. Of those earning less than $30,000 a year, 28% say their mobile phone is the sole method to + digitally connect. +

+

+ This means that for many people who rely on government services, cell phones may be the most reliable place to meet + people where they already are. +

+

Improve customer experience

+

+ Text messages can deliver concise information and drive an audience to take action quickly. Timely reminders sent + via text message have been proven to decrease re-enrollment churn and save money for administering agencies. +

+

+ Texting not only helps programs reach people using a nearly-universal communication method, it is a cost effective + way to do so. With Notify.gov you can get started for free, allowing you to try out + texting to complement your existing communications and outreach strategies. +

+

What texting is best for

+ Agencies, like you, are already using Notify.gov to text about the following programs. + {% set card_contents = [ + { + "svg_src": "calendar", + "card_heading": "Reminders", + "p_text": "In a text bubble // Your Quality Control food phone interview is on ((date)) at ((time)). Failure to + attend may lead + to closure of your benefits. Call 1-800-222-3333 with questions.", + "link": "/best-practices/clear-goals" + }, + { + "svg_src": "reminder", + "card_heading": "Alerts to take action", + "p_text": " In a text bubble // Your household's Medicaid coverage is expiring. To keep getting Medicaid, you must + complete your renewal by ((date)). You can renew online at dhs.state.gov…", + "link": "/best-practices/rules-and-regulations" + }, + { + "svg_src": "checklist", + "card_heading": "Important status updates", + "p_text": "In a text bubble // Your passport has been issued at the Los Angeles Passport Agency. Please come to the + desk + between + 1:30pm and 2:30pm today to pick up your passport…", + "link": "/best-practices/establish-trust" + }, + ] %} + {% for item in card_contents %} +
+

{{item.card_heading}}

+

{{item.p_text}}

+ +
+ {% endfor %} + + + +
+{% endblock %} diff --git a/tests/app/test_navigation.py b/tests/app/test_navigation.py index 8bf52d803..03f8e8c86 100644 --- a/tests/app/test_navigation.py +++ b/tests/app/test_navigation.py @@ -256,6 +256,7 @@ "view_template_version", "view_template_versions", "who_its_for", + "why_text_messaging", "write_for_action", }, ) From ff4ee646ca0ed02839a853aecb6f4ea8b63d3290 Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Thu, 14 Nov 2024 14:00:05 -0800 Subject: [PATCH 2/8] content change --- .../views/about/why-text-messaging.html | 73 +------------------ 1 file changed, 4 insertions(+), 69 deletions(-) diff --git a/app/templates/views/about/why-text-messaging.html b/app/templates/views/about/why-text-messaging.html index 4c9ae2a62..68548bce2 100644 --- a/app/templates/views/about/why-text-messaging.html +++ b/app/templates/views/about/why-text-messaging.html @@ -10,70 +10,6 @@

{{page_title}}

-

Reach people using a common method

Confusing or Improve customer experience texting to complement your existing communications and outreach strategies.

What texting is best for

- Agencies, like you, are already using Notify.gov to text about the following programs. +

+ Agencies, like you, are already using Notify.gov to text about the following programs. +

{% set card_contents = [ { "svg_src": "calendar", @@ -113,14 +51,12 @@

What texting is best for

"p_text": "In a text bubble // Your Quality Control food phone interview is on ((date)) at ((time)). Failure to attend may lead to closure of your benefits. Call 1-800-222-3333 with questions.", - "link": "/best-practices/clear-goals" }, { "svg_src": "reminder", "card_heading": "Alerts to take action", "p_text": " In a text bubble // Your household's Medicaid coverage is expiring. To keep getting Medicaid, you must complete your renewal by ((date)). You can renew online at dhs.state.gov…", - "link": "/best-practices/rules-and-regulations" }, { "svg_src": "checklist", @@ -129,7 +65,6 @@

What texting is best for

desk between 1:30pm and 2:30pm today to pick up your passport…", - "link": "/best-practices/establish-trust" }, ] %} {% for item in card_contents %} @@ -137,7 +72,7 @@

What texting is best for

{{item.card_heading}}

{{item.p_text}}

{% endfor %} From 523c00f3a695ad4c28add023cbd7f04a36fe7e2f Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Thu, 14 Nov 2024 15:45:27 -0800 Subject: [PATCH 3/8] update images --- app/assets/images/calendar.png | Bin 0 -> 5515 bytes app/assets/images/calendar.svg | 9 ----- app/assets/images/checklist.png | Bin 0 -> 6790 bytes app/assets/images/checklist.svg | 9 ----- app/assets/images/reminder.png | Bin 0 -> 2025 bytes app/assets/images/reminder.svg | 10 ------ .../views/about/why-text-messaging.html | 34 ++++++++++-------- 7 files changed, 19 insertions(+), 43 deletions(-) create mode 100644 app/assets/images/calendar.png delete mode 100644 app/assets/images/calendar.svg create mode 100644 app/assets/images/checklist.png delete mode 100644 app/assets/images/checklist.svg create mode 100644 app/assets/images/reminder.png delete mode 100644 app/assets/images/reminder.svg diff --git a/app/assets/images/calendar.png b/app/assets/images/calendar.png new file mode 100644 index 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a/app/templates/views/about/why-text-messaging.html +++ b/app/templates/views/about/why-text-messaging.html @@ -46,34 +46,38 @@

What texting is best for

{% set card_contents = [ { - "svg_src": "calendar", + "image_src": asset_url('images/calendar.png'), "card_heading": "Reminders", "p_text": "In a text bubble // Your Quality Control food phone interview is on ((date)) at ((time)). Failure to - attend may lead - to closure of your benefits. Call 1-800-222-3333 with questions.", + attend may lead to closure of your benefits. Call 1-800-222-3333 with questions.", + "alt_text": "reminder text example" }, { - "svg_src": "reminder", + "image_src": asset_url('images/reminder.png'), "card_heading": "Alerts to take action", - "p_text": " In a text bubble // Your household's Medicaid coverage is expiring. To keep getting Medicaid, you must + "p_text": "In a text bubble // Your household's Medicaid coverage is expiring. To keep getting Medicaid, you must complete your renewal by ((date)). You can renew online at dhs.state.gov…", + "alt_text": "alerts text example" }, { - "svg_src": "checklist", + "image_src": asset_url('images/checklist.png'), "card_heading": "Important status updates", "p_text": "In a text bubble // Your passport has been issued at the Los Angeles Passport Agency. Please come to the - desk - between - 1:30pm and 2:30pm today to pick up your passport…", + desk between 1:30pm and 2:30pm today to pick up your passport…", + "alt_text": "status update text example" }, ] %} {% for item in card_contents %} -
-

{{item.card_heading}}

-

{{item.p_text}}

- +
+
+
+

{{item.card_heading}}

+

{{item.p_text}}

+
+ {% if item.image_src %} + {{ item.alt_text }} + {% endif %} +
{% endfor %} From 0138930172e1b31f5940069218b2d48706854e1b Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Fri, 15 Nov 2024 13:31:14 -0800 Subject: [PATCH 4/8] assets --- app/assets/images/alarm.svg | 1 + app/assets/images/alert.svg | 1 + app/assets/images/calendar.png | Bin 5515 -> 0 bytes app/assets/images/calendar.svg | 1 + app/assets/images/checklist.png | Bin 6790 -> 0 bytes app/assets/images/reminder.png | Bin 2025 -> 0 bytes .../views/about/why-text-messaging.html | 14 ++++++-------- 7 files changed, 9 insertions(+), 8 deletions(-) create mode 100644 app/assets/images/alarm.svg create mode 100644 app/assets/images/alert.svg delete mode 100644 app/assets/images/calendar.png create mode 100644 app/assets/images/calendar.svg delete mode 100644 app/assets/images/checklist.png delete mode 100644 app/assets/images/reminder.png diff --git a/app/assets/images/alarm.svg b/app/assets/images/alarm.svg new file mode 100644 index 000000000..57e6180bc --- /dev/null +++ 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{{page_title}}

Reach people using a common method

@@ -46,21 +47,21 @@

What texting is best for

{% set card_contents = [ { - "image_src": asset_url('images/calendar.png'), + "image_src": asset_url('images/calendar.svg'), "card_heading": "Reminders", "p_text": "In a text bubble // Your Quality Control food phone interview is on ((date)) at ((time)). Failure to attend may lead to closure of your benefits. Call 1-800-222-3333 with questions.", "alt_text": "reminder text example" }, { - "image_src": asset_url('images/reminder.png'), + "image_src": asset_url('images/alert.svg'), "card_heading": "Alerts to take action", "p_text": "In a text bubble // Your household's Medicaid coverage is expiring. To keep getting Medicaid, you must complete your renewal by ((date)). You can renew online at dhs.state.gov…", "alt_text": "alerts text example" }, { - "image_src": asset_url('images/checklist.png'), + "image_src": asset_url('images/alarm.svg'), "card_heading": "Important status updates", "p_text": "In a text bubble // Your passport has been issued at the Los Angeles Passport Agency. Please come to the desk between 1:30pm and 2:30pm today to pick up your passport…", @@ -80,8 +81,5 @@

What texting is best for

{% endfor %} - - -
{% endblock %} From 0b81ed024795d8f39a1c8f02cc4516d969ce69a6 Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Mon, 18 Nov 2024 11:49:39 -0800 Subject: [PATCH 5/8] changes to nav --- app/main/views/sub_navigation_dictionaries.py | 12 +++++++++++- app/templates/base.html | 15 ++++++++++++++- app/templates/views/about/about.html | 2 +- app/templates/views/about/why-text-messaging.html | 4 ++-- 4 files changed, 28 insertions(+), 5 deletions(-) diff --git a/app/main/views/sub_navigation_dictionaries.py b/app/main/views/sub_navigation_dictionaries.py index 1f7725228..cc92af303 100644 --- a/app/main/views/sub_navigation_dictionaries.py +++ b/app/main/views/sub_navigation_dictionaries.py @@ -110,12 +110,22 @@ def best_practices_nav(): def about_notify_nav(): return [ { - "name": "About notify", + "name": "About Notify", "link": "main.about_notify", "sub_navigation_items": [ { "name": "Why text messaging", "link": "main.why_text_messaging", + "sub_sub_navigation_items": [ + { + "name": "Reach people using a common method", + "link": "main.why_text_messaging#reach-people-using-a-common-method", + }, + { + "name": "Improve customer experience", + "link": "main.why_text_messaging#improve-customer-experience", + }, + ], }, ], }, diff --git a/app/templates/base.html b/app/templates/base.html index 369e62b81..b2b6639e9 100644 --- a/app/templates/base.html +++ b/app/templates/base.html @@ -66,7 +66,20 @@ diff --git a/app/templates/views/about/about.html b/app/templates/views/about/about.html index 39dfce671..bed63cfa7 100644 --- a/app/templates/views/about/about.html +++ b/app/templates/views/about/about.html @@ -1,6 +1,6 @@ {% extends "base.html" %} -{% set page_title = "About notify" %} +{% set page_title = "About Notify" %} {% block per_page_title %} {{page_title}} diff --git a/app/templates/views/about/why-text-messaging.html b/app/templates/views/about/why-text-messaging.html index bdb63701d..ff8e4f909 100644 --- a/app/templates/views/about/why-text-messaging.html +++ b/app/templates/views/about/why-text-messaging.html @@ -11,7 +11,7 @@

{{page_title}}

-

Reach people using a common method

+

Reach people using a common method

Confusing or Reach people using a common method This means that for many people who rely on government services, cell phones may be the most reliable place to meet people where they already are.

-

Improve customer experience

+

Improve customer experience

Text messages can deliver concise information and drive an audience to take action quickly. Timely reminders sent via text message have been proven to decrease re-enrollment churn and save money for administering agencies. From 655ecb60e9f07f2ff3abd7febc6dff32135e2ce2 Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Mon, 18 Nov 2024 11:59:00 -0800 Subject: [PATCH 6/8] update sub links --- app/main/views/sub_navigation_dictionaries.py | 4 ++++ app/templates/views/about/why-text-messaging.html | 2 +- 2 files changed, 5 insertions(+), 1 deletion(-) diff --git a/app/main/views/sub_navigation_dictionaries.py b/app/main/views/sub_navigation_dictionaries.py index cc92af303..16aef0c17 100644 --- a/app/main/views/sub_navigation_dictionaries.py +++ b/app/main/views/sub_navigation_dictionaries.py @@ -125,6 +125,10 @@ def about_notify_nav(): "name": "Improve customer experience", "link": "main.why_text_messaging#improve-customer-experience", }, + { + "name": "What texting is best for", + "link": "main.why_text_messaging#what-texting-is-best-for", + }, ], }, ], diff --git a/app/templates/views/about/why-text-messaging.html b/app/templates/views/about/why-text-messaging.html index ff8e4f909..9b354479c 100644 --- a/app/templates/views/about/why-text-messaging.html +++ b/app/templates/views/about/why-text-messaging.html @@ -41,7 +41,7 @@

Improve customer experience

way to do so. With Notify.gov you can get started for free, allowing you to try out texting to complement your existing communications and outreach strategies.

-

What texting is best for

+

What texting is best for

Agencies, like you, are already using Notify.gov to text about the following programs.

From a318b2dd0f4ede746c54fc3f77fdf093e8174591 Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Wed, 20 Nov 2024 09:49:52 -0800 Subject: [PATCH 7/8] updated external links --- app/templates/views/about/about.html | 15 +++++++-------- app/templates/views/about/why-text-messaging.html | 7 ++++--- 2 files changed, 11 insertions(+), 11 deletions(-) diff --git a/app/templates/views/about/about.html b/app/templates/views/about/about.html index bed63cfa7..cd52709c2 100644 --- a/app/templates/views/about/about.html +++ b/app/templates/views/about/about.html @@ -17,8 +17,9 @@

{{page_title}}

  • Meet people where they are
  • More effectively deliver program outcomes
  • Save administrative costs
    • -
  • Implement 21st Century IDEA and other directives
    • +
  • Implement 21st Century + IDEA and other directives

    • Notify.gov is an easy-to-use, web-based platform. It requires no technical expertise or system integration — users can create an account and get started within minutes. We take the security and privacy of messaging data seriously @@ -56,9 +57,9 @@

    Product Highlights

      {% for item in product_highlights %}
    • -
      +
      - {{item.card_heading}} @@ -68,10 +69,8 @@

      Product Highlights

      • {% endfor %}
    -

    See if Notify is right for you

    -

    Notify.gov is a product of the Public Benefits Studio, a product accelerator inside +

    See if Notify is right for you

    +

    Notify.gov is a product of the Public Benefits Studio, a product accelerator inside the federal government.

    - -
    {% endblock %} diff --git a/app/templates/views/about/why-text-messaging.html b/app/templates/views/about/why-text-messaging.html index 9b354479c..6aa0887cb 100644 --- a/app/templates/views/about/why-text-messaging.html +++ b/app/templates/views/about/why-text-messaging.html @@ -13,7 +13,7 @@

    {{page_title}}

    Reach people using a common method

    - Confusing or unreceived notifications are one of the largest barriers to people getting and keeping benefits. The typical ways the government communicates with people often fall short. Low income households are more @@ -21,7 +21,8 @@

    Reach people using a common method

    - Pew Research shows that nearly all adults in the US have a cell phone. Reliance on smartphones for online access is especially common among Americans with lower household incomes and those with lower levels of formal education. Of those earning less than $30,000 a year, 28% say their mobile phone is the sole method to @@ -38,7 +39,7 @@

    Improve customer experience

    Texting not only helps programs reach people using a nearly-universal communication method, it is a cost effective - way to do so. With Notify.gov you can get started for free, allowing you to try out + way to do so. With Notify.gov you can get started for free, allowing you to try out texting to complement your existing communications and outreach strategies.

    What texting is best for

    From a8ecb57e519d59dfe3d16943d08542836e22b443 Mon Sep 17 00:00:00 2001 From: Beverly Nguyen Date: Wed, 20 Nov 2024 10:25:39 -0800 Subject: [PATCH 8/8] removed logged in --- .../sass/uswds/_uswds-theme-custom-styles.scss | 6 +----- app/main/views/index.py | 17 ++++++++--------- 2 files changed, 9 insertions(+), 14 deletions(-) diff --git a/app/assets/sass/uswds/_uswds-theme-custom-styles.scss b/app/assets/sass/uswds/_uswds-theme-custom-styles.scss index da5d77bf2..cec48e82b 100644 --- a/app/assets/sass/uswds/_uswds-theme-custom-styles.scss +++ b/app/assets/sass/uswds/_uswds-theme-custom-styles.scss @@ -898,7 +898,7 @@ li.linked-card:hover svg, display: block; } -.about-icon-list { +.icon-list { display: flex; width: 24px; height: 24px; @@ -908,10 +908,6 @@ li.linked-card:hover svg, margin-right: 4px; } -.usa-icon-list__content{ - padding-left: 0; -} - .indented-paragraph { margin-left: calc(24px + 4px); margin-top: 4px; diff --git a/app/main/views/index.py b/app/main/views/index.py index c677b3524..7050adcde 100644 --- a/app/main/views/index.py +++ b/app/main/views/index.py @@ -275,15 +275,6 @@ def benchmark_performance(): ) -@main.route("/about/why-text-messaging") -@user_is_logged_in -def why_text_messaging(): - return render_template( - "views/about/why-text-messaging.html", - navigation_links=about_notify_nav(), - ) - - @main.route("/using-notify/guidance") @main.route("/guides/using-notify/guidance") @user_is_logged_in @@ -305,6 +296,14 @@ def about_notify(): ) +@main.route("/about/why-text-messaging") +def why_text_messaging(): + return render_template( + "views/about/why-text-messaging.html", + navigation_links=about_notify_nav(), + ) + + @main.route("/using-notify/guidance/create-and-send-messages") @user_is_logged_in def create_and_send_messages():