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Some hosts or services don't use the 24/7 period. An example would be 8/5, so from 9am to 5pm Mon-Fri. Incidents that don't happen during this period won't be considered in the calculation.
The text was updated successfully, but these errors were encountered:
+1. Reporting on SLAs often requires to be able to distinguish SLA operating hours for different hosts/services. In an ideal world the SLA can be assigned to an object (host/service) and the report is considering it (so different object-bound timeperiods within the same report) and not "only" as a report parameter. But the latter would be a good start if the first is a lot more complicated.
Any chance for this to be considered anytime soon?
Some hosts or services don't use the 24/7 period. An example would be 8/5, so from 9am to 5pm Mon-Fri. Incidents that don't happen during this period won't be considered in the calculation.
The text was updated successfully, but these errors were encountered: