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Sorry about this, we'll try to investigate further!
Two possibilities I can think of: Switch is showing you the enter password screen when it shouldn't, or Switch somehow encrypted that config when it shouldn't.
Switch stores a configuration file locally with all your credentials and state, which is encrypted using the password (if you used an earlier version that didn't require a password, it's supposed to prompt to set a password). This file is in your home directory: on Mac, /Users/<username>/.switch/config.json, or on Windows, C:\Users\<username>\.switch\config.json. (To show this hidden folder, on macOS Sierra or later, press Cmd+Shift+. in Finder; on Windows 10, select "Show hidden files" within Windows Explorer)
Could you try to find that file and email it to me at [email protected]?
If you configured any cards on mainnet, before sending it to me, make sure to remove your private keys from the file! Create a copy of that config.json file, open it in a text editor and search for your private keys, secrets, and/or LND credentials and remove them (just leave the quotes that surround them). If it turns out the file was mistakenly encrypted, searching the file won't find them, because they're encrypted within the ciphertext.
I ran the update and it is requesting a password but it didn't go through the password setup. now i can't open switch...
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