Update servicenow-tickets-connector.md #342
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As written, the user will experience and error when attempting to authenticate with ServiceNow. The error is "Can't authenticate with the data source. verify that the credentials associated with this data source are correct and that the data source path is valid. The credentials do not have access to the following tables: sys_dp_object." By adding row and column permission to the sys_db_object table, I no longer received the error. Moved 'sys_db_object' from optional to required tables list.
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Learn Build status updates of commit d4f8b76: ✅ Validation status: passed
For more details, please refer to the build report. For any questions, please:
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@gladysaj have you experienced this when deploying the ServiceNow Tickets Graph connector? |
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@gladysaj - You will see this when you authenticate with ServiceNow. Note that you need to make sure you're signing in with the SNOW service account created per the documentation (not admin). |
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As written, the user will experience and error when attempting to authenticate with ServiceNow. The error is "Can't authenticate with the data source. verify that the credentials associated with this data source are correct and that the data source path is valid. The credentials do not have access to the following tables: sys_dp_object."
By adding row and column permission to the sys_db_object table, I no longer received the error. Moved 'sys_db_object' from optional to required tables list.