diff --git a/.github/workflows/AutoLabelAssign.yml b/.github/workflows/AutoLabelAssign.yml index 1acf95af1d..f977fa4812 100644 --- a/.github/workflows/AutoLabelAssign.yml +++ b/.github/workflows/AutoLabelAssign.yml @@ -1,23 +1,41 @@ -name: Auto label and assign pull requests +name: Assign and label PR permissions: pull-requests: write contents: read + actions: read -on: [pull_request_target] +on: + workflow_run: + workflows: [Background tasks] + types: + - completed jobs: + download-payload: + name: Download and extract payload artifact + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-ExtractPayload.yml@workflows-prod + with: + WorkflowId: ${{ github.event.workflow_run.id }} + OrgRepo: ${{ github.repository }} + secrets: + AccessToken: ${{ secrets.GITHUB_TOKEN }} - auto-label-assign: - uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-AutoLabelAssign.yml@workflows-prod - with: - PayloadJson: ${{ toJSON(github) }} - AutoAssignUsers: 1 - AutoLabel: 1 - ExcludedUserList: '["user1", "user2"]' - ExcludedBranchList: '["branch1", "branch2"]' - secrets: - AccessToken: ${{ secrets.GITHUB_TOKEN }} + label-assign: + name: Run assign and label + needs: [download-payload] + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-AutoLabelAssign.yml@workflows-prod + with: + PayloadJson: ${{ needs.download-payload.outputs.WorkflowPayload }} + AutoAssignUsers: 1 + AutoLabel: 1 + ExcludedUserList: '["user1", "user2"]' + ExcludedBranchList: '["branch1", "branch2"]' + secrets: + AccessToken: ${{ secrets.GITHUB_TOKEN }} + + + + - - + diff --git a/.github/workflows/AutoLabelMsftContributor.yml b/.github/workflows/AutoLabelMsftContributor.yml new file mode 100644 index 0000000000..1152d6f169 --- /dev/null +++ b/.github/workflows/AutoLabelMsftContributor.yml @@ -0,0 +1,40 @@ +name: Auto label Microsoft contributors + +permissions: + pull-requests: write + contents: read + actions: read + +on: + workflow_run: + workflows: [Background tasks] + types: + - completed + +jobs: + download-payload: + if: github.repository_visibility == 'public' + name: Download and extract payload artifact + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-ExtractPayload.yml@workflows-prod + with: + WorkflowId: ${{ github.event.workflow_run.id }} + OrgRepo: ${{ github.repository }} + secrets: + AccessToken: ${{ secrets.GITHUB_TOKEN }} + + label-msft: + name: Label Microsoft contributors + if: github.repository_visibility == 'public' + needs: [download-payload] + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-AutoLabelMsftContributor.yml@workflows-prod + with: + PayloadJson: ${{ needs.download-payload.outputs.WorkflowPayload }} + secrets: + AccessToken: ${{ secrets.GITHUB_TOKEN }} + TeamReadAccessToken: ${{ secrets.ORG_READTEAMS_TOKEN }} + + + + + + diff --git a/.github/workflows/BackgroundTasks.yml b/.github/workflows/BackgroundTasks.yml new file mode 100644 index 0000000000..df47453615 --- /dev/null +++ b/.github/workflows/BackgroundTasks.yml @@ -0,0 +1,26 @@ +name: Background tasks + +permissions: + pull-requests: write + contents: read + +on: + pull_request_target: + +jobs: + upload: + runs-on: ubuntu-latest + + steps: + - name: Save payload data + env: + PayloadJson: ${{ toJSON(github) }} + AccessToken: ${{ github.token }} + run: | + mkdir -p ./pr + echo $PayloadJson > ./pr/PayloadJson.json + sed -i -e "s/$AccessToken/XYZ/g" ./pr/PayloadJson.json + - uses: actions/upload-artifact@v4 + with: + name: PayloadJson + path: pr/ diff --git a/.github/workflows/LiveMergeCheck.yml b/.github/workflows/LiveMergeCheck.yml new file mode 100644 index 0000000000..87a81580bf --- /dev/null +++ b/.github/workflows/LiveMergeCheck.yml @@ -0,0 +1,22 @@ +name: PR can merge into branch + +permissions: + pull-requests: write + statuses: write + contents: read + +on: + pull_request_target: + types: [opened, reopened, synchronize, edited] + +jobs: + + live-merge: + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-LiveMergeCheck.yml@workflows-prod + with: + PayloadJson: ${{ toJSON(github) }} + secrets: + AccessToken: ${{ secrets.GITHUB_TOKEN }} + + + \ No newline at end of file diff --git a/.github/workflows/PrFileCount.yml b/.github/workflows/PrFileCount.yml new file mode 100644 index 0000000000..26761d7782 --- /dev/null +++ b/.github/workflows/PrFileCount.yml @@ -0,0 +1,22 @@ +name: PR file count less than limit + +permissions: + pull-requests: write + statuses: write + contents: read + +on: + pull_request_target: + types: [opened, reopened, synchronize, labeled, unlabeled, edited] + +jobs: + + file-count: + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-PrFileCount.yml@workflows-prod + with: + PayloadJson: ${{ toJSON(github) }} + secrets: + AccessToken: ${{ secrets.GITHUB_TOKEN }} + + + diff --git a/.github/workflows/ProtectedFiles.yml b/.github/workflows/ProtectedFiles.yml index 635f8e2054..007f8f04b1 100644 --- a/.github/workflows/ProtectedFiles.yml +++ b/.github/workflows/ProtectedFiles.yml @@ -1,4 +1,4 @@ -name: Protected Files +name: PR has no protected files permissions: pull-requests: write @@ -9,12 +9,12 @@ on: [pull_request_target] jobs: - check-files: - uses: MicrosoftDocs/MAX-CPUB-Test/.github/workflows/Shared-ProtectedFiles.yml@main + protected-files: + uses: MicrosoftDocs/microsoft-365-docs/.github/workflows/Shared-ProtectedFiles.yml@workflows-prod with: PayloadJson: ${{ toJSON(github) }} secrets: AccessToken: ${{ secrets.GITHUB_TOKEN }} - + \ No newline at end of file diff --git a/Skype/SfbPartnerCertification/certification/test-spec.md b/Skype/SfbPartnerCertification/certification/test-spec.md index cc2fcc1454..c969111110 100644 --- a/Skype/SfbPartnerCertification/certification/test-spec.md +++ b/Skype/SfbPartnerCertification/certification/test-spec.md @@ -2,7 +2,7 @@ ms.date: 06/11/2018 title: "Skype for Business certification program — Test Specifications" ms.author: serdars -author: msdmaguire +author: slamprianou manager: serdars ms.reviewer: dougand ms.topic: article diff --git a/Teams/CQD-data-and-reports.md b/Teams/CQD-data-and-reports.md index 189894db8f..63f2da5f4a 100644 --- a/Teams/CQD-data-and-reports.md +++ b/Teams/CQD-data-and-reports.md @@ -3,8 +3,8 @@ title: Data and reports in Call Quality Dashboard (CQD) author: mkbond007 ms.author: mabond manager: pamgreen -ms.reviewer: mikedav, siunies, gageames -ms.date: 11/28/2017 +ms.reviewer: jamp, siunies, mikedav, gageames +ms.date: 07/31/2024 ms.topic: article ms.tgt.pltfrm: cloud ms.service: msteams @@ -29,7 +29,7 @@ description: Learn about the data and reports available in Microsoft Call Qualit # Data and reports in Call Quality Dashboard (CQD) -Microsoft Call Quality Dashboard (CQD) uses a near-real-time (NRT) data feed. Call records are available in CQD within 30 minutes of the end of a call and remain in CQD for 12 months, except for EUII fields which are removed after 28 days. +Microsoft Call Quality Dashboard (CQD) uses a near-real-time (NRT) data feed. Call records are available in CQD within 30 minutes of the end of a call and remain in CQD for 12 months, except for end user identifiable information (EUII) fields which are removed after 28 days. ## Many ways to access call quality data @@ -39,12 +39,12 @@ You can access call quality data by several different avenues. Pick the one that |---|---| |Teams admin center [(https://admin.teams.microsoft.com)](https://admin.teams.microsoft.com)|Call quality data is included on the **Users** page in the Teams admin center, showing the most common data you need in an easy-to-read format. You can't customize the data that you find under **Users**.| |CQD portal [(https://cqd.teams.microsoft.com)](https://cqd.teams.microsoft.com)|Robust summary and detailed reports that meet most needs, with drill-through filtering. You can also customize reports in the CQD portal.

Get two [CQD report templates](#import-the-cqd-report-templates) to help you analyze data in the CQD portal.| -|Power BI|Use direct queries to view your CQD data in Power BI using [customizable Power BI templates](CQD-Power-BI-query-templates.md). [Download Power BI query templates for CQD](https://www.microsoft.com/download/details.aspx?id=102291).

You can also [use the REST API to access CQD data](/skypeforbusiness/management-tools/call-quality-dashboard/data-api) through Power BI. Use this method if you want to download your CQD data so you can work on it offline. The benefit of using this method is better performance, especially useful for large data sets that bog down in Power BI when you're online.| +|Power BI|Use direct queries to view your CQD data in Power BI using [customizable Power BI templates](CQD-Power-BI-query-templates.md). The CQD Power BI templates are regularly updated to support new Teams features, calling scenarios, and the latest telemetry we have available in CQD.| |Graph API|Access raw call quality data yourself using the [Graph API](/graph/api/resources/callrecords-api-overview). This is the most complex method, but it gives you the most control and flexibility in analyzing your call quality data. For example, if you need to join it with other data for your organization, you can use the Graph API to create a data model and incorporate call quality data. Please note that CallRecords Graph API may not contain all of the fields that are available in CQD and naming conventions may differ between the two products. | ## Import the CQD report templates -Download [two curated CQD report templates](https://aka.ms/qertemplates) (All Networks and Managed Networks) to help you get up to speed quickly with CQD. The All Networks template, though optimized to work with a building data file, can be used while you work toward collecting and uploading building information into CQD, as described in the next section. +Download [two curated CQD report templates](https://aka.ms/qertemplates) (All Networks and Managed Networks) to help you get up to speed quickly with CQD on the web. The All Networks template, though optimized to work with a building data file, can be used while you work toward collecting and uploading building information into CQD, as described in the next section. **To import the templates (.CQDX) into CQD**: @@ -57,25 +57,37 @@ Download [two curated CQD report templates](https://aka.ms/qertemplates) (All Ne 4. Repeat steps 2 and 3 for the second CQD template. > [!NOTE] - > Each user must import the CQD templates into their CQD instance. + > Templates and saved reports are unique for each admin that logs into CQD. Each user must follow the steps to import the CQD templates if they wish to use them. + > + > For the best experience with using CQD, we recommend using [the latest QER experience in Power BI](cqd-power-bi-query-templates.md) instead. ## EUII data -For compliance reasons, end-user identifiable information (EUII) data (also known as personally-identifiable information or PII) is only kept for 28 days. As NRT data crosses the 28-day mark, fields that contain EUII are cleared, resulting in EUII-free NRT data. Fields that contain EUII data are: +For compliance reasons, EUII data (also known as personally-identifiable information or PII) is only kept for 28 days. As CQD's data crosses the 28-day mark, fields that contain EUII are cleared, resulting in EUII-free data. Fields that contain EUII data are: -- Full IP address -- Media Access Control (MAC) Address -- Basic Service Set identifier (BSSID) -- Session Initiation Protocol (SIP) URI (Skype for Business only) -- User Principal Name (UPN) -- Machine Endpoint Name -- User Verbatim Feedback -- Object ID (the Active Directory object ID of the endpoint's user) +- IP Address +- User ObjectId +- MAC Address +- Sip Uri (Skype for Business only) - Phone Number +- UPN +- Feedback Text +- Client Endpoint Name +- Local Address +- Remote Address +- Base Address +- Local Site +- Remote Site - Auto Attendant Identity - Call Queue Identity -- Video Teleconferencing (VTC) Device Name -- Video Teleconferencing (VTC) Device Detail +- Transferred from Call Queue Identity +- Organizer ObjectId +- Organizer UPN +- Organizer Sip Uri (Skype for Business only) +- VTC Device Name +- VTC Device Detail + + ### Admin roles with and without EUII access @@ -140,12 +152,12 @@ If you want to use Power BI to analyze your CQD data, read [Use Power BI to anal ### Select product data to see in reports -In the Summary and Location-Enhanced Reports, you can use the **Product Filter** drop-down to show all product data, only Microsoft Teams data, or only Skype for Business Online data. +In the Summary and Location-Enhanced Reports, you can use the **Product Filter** drop-down to show all product data, only Microsoft Teams data, or only Skype for Business data. > [!div class="mx-imgBorder"] > ![Screenshot: shows the Product Filter control options.](media/206ad818-0f72-4c8e-b25e-3cc8fcfbef05.png) -In Detailed reports, you can use the **Is Teams** dimension to filter the data to Microsoft Teams or Skype for Business Online data. +In Detailed reports, you can use the **Is Teams** dimension to filter the data to Microsoft Teams or Skype for Business data. ## Summary Reports @@ -222,7 +234,6 @@ As the names indicate, the classification criteria is based on the type of clien The CQD Summary Reports dashboard includes a **Tenant Data Upload** page, accessed by selecting **Tenant Data Upload** from the settings menu in the top-right corner. This page is used for admins to upload their own information, such as: - A map of IP address and geographical information. -- A map of each wireless AP and its MAC address. - A map of Endpoint to Endpoint Make/Model/Type, etc. We recommend that you upload your tenant, building, and location data so CQD can include this information in your reports. If you haven't already uploaded this data, read [Upload tenant and building data](CQD-upload-tenant-building-data.md). @@ -303,7 +314,7 @@ In order to select multiple filter values, begin by adding a new filter to the r Then, click **Search** (a magnifying glass icon next to the new filter). You'll see a text field, and a number of options, including **Select All** and **Invert**. Enter a value, and click **Search** next to that field to search. Alternatively, leave the text field empty and click **Search** to view up to the first 100 options. -```powershell +```URL /filter/[AllStreams].[Second Tenant Id]\|[YOUR TENANT ID HERE] ``` @@ -317,7 +328,7 @@ Certain CQD reports have dashboard-level filters added to them, making it easy t ![Screenshot of a dashboard filter.](media/qerguide-image-dashboardfilters.png) -```powershell +```URL /filter/[AllStreams].[Is Teams]|[TRUE | FALSE] ``` @@ -328,7 +339,7 @@ Excluding federated data from CQD reports is useful when you're remediating mana To add a filter, append the following to the end of the URL: -```console +```URL /filter/[AllStreams].[Second Tenant Id]\|[YOUR TENANT ID HERE] ``` @@ -354,7 +365,7 @@ To apply URL filters with multi-select values, separate each value with a pipe ( If you specify an invalid name or value, the URL filter won't be applied. -You can use a URL filter to filter every report for a specific dimension. The most common URL filters are used to filter reports to exclude federated participant telemetry, or focus on only Teams or Skype for Business Online. Excluding federated data from CQD reports is useful when you're remediating managed buildings or networks where federated endpoints might influence your reports. +You can use a URL filter to filter every report for a specific dimension. The most common URL filters are used to filter reports to exclude federated participant telemetry, or focus on only Teams or Skype for Business. Excluding federated data from CQD reports is useful when you're remediating managed buildings or networks where federated endpoints might influence your reports. |Filter|Description|CQD query filter example| |---|---|---| diff --git a/Teams/aa-cq-cqd-historical-reports.md b/Teams/aa-cq-cqd-historical-reports.md index a11e002ed8..e2a85d2c1a 100644 --- a/Teams/aa-cq-cqd-historical-reports.md +++ b/Teams/aa-cq-cqd-historical-reports.md @@ -131,11 +131,15 @@ Perform the following steps: - Per Day reporting retrieves one daily summary record for each Auto attendant, Call queue, and Agent. This results in fewer records being returned to the client, reducing the possibility of hitting the 90,000 default or 200,000 per query record limit. Per Day reporting is based on a UTC-00:00 day (00:00:00-23:59:59 UTC) only and any UTC offset supplied by the user is ignored. -6. Sign in with an account. Select **Organizational account**, and then select **Sign in**. +5. Sign in with your Teams account. + - Select **File**, then **Options and settings**, and then **Data source settings**. + - Select **Edit Permissions**, and then **Edit**. + - Select **Organizational account**, and then **Sign in**. + - Select **Save**, then **OK**, and then **Close**. - :::image type="content" source="media/aa-cq-historical-report-03-v300.png" alt-text="Screenshot showing sign-in for V3.x.x."::: + :::image type="content" source="media/aa-cq-historical-report-03-v301.png" alt-text="Screenshot showing sign-in for V3.x.x."::: -7. Select **Connect**, and the data refreshes. +6. Select **Refresh**, in the ribbon bar and the data refreshes. ## Data latency for Auto attendant and Call queue analytics diff --git a/Teams/alerts/teams-admin-alerts.md b/Teams/alerts/teams-admin-alerts.md index b1f4c3790c..45aa677558 100644 --- a/Teams/alerts/teams-admin-alerts.md +++ b/Teams/alerts/teams-admin-alerts.md @@ -34,7 +34,7 @@ You can use Teams monitoring and alerting to do the following items: ## How to manage monitoring and alerting -You must be a global admin in Microsoft 365 or a Teams service admin to configure alerting rules. See [Use Teams administrator roles to manage Teams](../using-admin-roles.md) to learn more about Teams admin roles and which reports each admin role can access. +You must be a Teams service admin to configure alerting rules. See [Use Teams administrator roles to manage Teams](../using-admin-roles.md) to learn more about Teams admin roles and which reports each admin role can access. 1. Sign in to the Teams admin center. 2. From the left navigation, select **Notifications & alerts**. diff --git a/Teams/app-centric-management.md b/Teams/app-centric-management.md index f194b111ba..521fe78e3b 100644 --- a/Teams/app-centric-management.md +++ b/Teams/app-centric-management.md @@ -13,7 +13,7 @@ ms.collection: - M365-collaboration - Tier1 search.appverid: MET150 -ms.date: 07/04/2024 +ms.date: 07/31/2024 ms.reviewer: mhayrapetyan description: Manage access to Teams apps using app centric management. f1.keywords: @@ -69,13 +69,13 @@ Previously, we automatically migrated organizations that weren't using any custo We strongly recommend that you prepare for the migration and follow these steps to prepare: -1. Take inventory of the apps that you have in the custom permission policies and identify the users and groups that you provide app access to. During the migration, you must provide these users and groups for these apps. +1. Log into Teams admin center and access Teams apps > [Permission policies](https://admin.teams.microsoft.com/policies/app-permission) page. Take inventory of the apps in the permission policies and identify the users and groups that the apps are allowed or blocked for. During the migration, you may have to manually edit the availability for some apps for the existing users and groups. For details, see step 5. -1. Log into Teams admin center and access Teams apps > [Permission policies](https://admin.teams.microsoft.com/policies/app-permission) page and select **Get started**. +1. On the permission policies page, select **Get started**. :::image type="content" source="media/acm-start-prompt.png" alt-text="Screenshot showing the policy page with prompt to migrate to app centric management."::: -1. Select policies that you want to migrate. The page displays all the policies that have users assigned to them. Select **Next**. Apps from only the selected policies are considered for migration. Apps in the unselected policies can’t be migrated later. +1. Select policies that you want to migrate and select **Next**. The page displays only those policies that are assigned to users or groups. Also, we migrate only those apps and their availability that are part of the policies that you choose to migrate. Apps in the unselected policies aren't part of the migration and can’t be migrated later. However, you can manually edit the availability for any app after the migration. :::image type="content" source="media/acm-migration-select-policies.png" alt-text="Screenshot showing the app centric management migration UI to select policies." lightbox="media/acm-migration-select-policies-large.png"::: @@ -85,18 +85,18 @@ We strongly recommend that you prepare for the migration and follow these steps * Available to specific users and groups: List of apps that are selectively allowed for at least one org user or a supported group. * Available to no one: List of apps that nobody in the org can use. -1. In each tab, you can modify the app availability to one of the [three app availability types](#how-is-app-centric-management-different-than-permission-policy), as necessary. The apps that aren't present in any of the selected policies appear in the **Available to specific users and groups** tab. You must assign such apps to one or more users or groups before you can proceed. The existing user assignments from app permission policies aren't transferred and aren't applicable here. +1. In each tab, you can modify the app availability to one of the [three app availability types](#how-is-app-centric-management-different-than-permission-policy), as necessary. Edit availability option appears in **Available to specific users and groups** tab if the app availability isn't clear and admin input is needed to proceed. It is because the apps aren't present in the policies that you selected to migrate or have conflicting availability. You must assign such apps to before you can proceed. :::image type="content" source="media/acm-migration-availability.png" alt-text="Screenshot showing three tabs during migration that help you review and modify the app availability."::: > [!TIP] - > If you see almost all the apps as available to specific users and groups, you likely have policies that have conflicting apps availability. For example, a policy that allows all apps and another policy that blocks all apps. In such a scenario, we recommend that you uncheck the policy that leads to a conflict and select the apps that are in use from the list. + > If you see many apps in this tab, you likely have policies that have conflicting apps availability. For example, a policy that allows many apps and another policy that blocks the same apps. In such a scenario, we recommend that you uncheck the policy that leads to a conflict or you edit the availability in this tab. 1. You can validate the changes on a per-app or a per-user basis. Select a tab and type the name of the app or the user. :::image type="content" source="media/acm-verify-per-app.png" alt-text="Screenshot showing the option to verify available of for each user and users who receive a particular app." lightbox="media/acm-verify-per-app-large.png"::: -1. On the final review UI, you can see the apps, their availability, and the Org-wide app settings that apply after the migration. You can download this information as a CSV file to evaluate further. Once assured, select **Start migration** and follow the prompts. +1. On the final review UI, you can see the apps, their availability, and the Org-wide app settings that apply after the migration. You can download this information as a CSV file to evaluate further. For example, you can use the inventory mapping from Step 1 to ensure that the app availability is as intended. Once assured, select **Start migration** and follow the prompts. :::image type="content" source="media/acm-migration-review.png" alt-text="Screenshot showing the last UI to review all settings."::: diff --git a/Teams/apps-in-teams.md b/Teams/apps-in-teams.md index 9e4cd334ad..aca39afbe9 100644 --- a/Teams/apps-in-teams.md +++ b/Teams/apps-in-teams.md @@ -2,13 +2,13 @@ title: Know about apps in Microsoft Teams description: Learn about apps and decide what apps to allow in Teams based on your organization's profile and business requirements. ms.topic: conceptual -author: lkueter +author: ashishguptaiitb ms.author: guptaashish manager: prkosh audience: admin ms.service: msteams ms.subservice: teams-apps -ms.date: 05/03/2024 +ms.date: 07/31/2024 ms.reviewer: mhayrapetyan ms.collection: - M365-collaboration @@ -171,6 +171,7 @@ The following apps are provided by Microsoft and are generally available: * Outgoing Webhook * Payments (preview) * Places +* Planner * Polls * Power Apps * Power Automate Actions @@ -185,7 +186,6 @@ The following apps are provided by Microsoft and are generally available: * SharePoint Pages * Shifts * Stocks -* Tasks by Planner and To Do * Viva Topics * Updates * Virtual Appointments diff --git a/Teams/block-download-meeting-recording.md b/Teams/block-download-meeting-recording.md index 825d187877..28b2427091 100644 --- a/Teams/block-download-meeting-recording.md +++ b/Teams/block-download-meeting-recording.md @@ -46,7 +46,7 @@ This feature requires a Microsoft Syntex - SharePoint Advanced Management licens ## Turn on the policy for your organization -Open the SharePoint Online Management Shell and connect to SharePoint as a Global Administrator or SharePoint Administrator. To learn how, see [Get started with SharePoint Online Management Shell](/powershell/sharepoint/sharepoint-online/connect-sharepoint-online). +Open the SharePoint Online Management Shell and connect to SharePoint as a SharePoint Administrator. To learn how, see [Get started with SharePoint Online Management Shell](/powershell/sharepoint/sharepoint-online/connect-sharepoint-online). Run the following command: diff --git a/Teams/block-incoming-chats.md b/Teams/block-incoming-chats.md new file mode 100644 index 0000000000..211feea7ac --- /dev/null +++ b/Teams/block-incoming-chats.md @@ -0,0 +1,59 @@ +--- +title: Allow users to block Microsoft Teams chat messages +author: MicrosoftHeidi +ms.author: heidip +manager: jtremper +ms.reviewer: degoh +ms.date: 07/29/2024 +ms.topic: article +ms.tgt.pltfrm: cloud +ms.service: msteams +audience: Admin +ms.custom: +ms.collection: +f1.keywords: + - NOCSH +appliesto: + - Microsoft Teams +ms.localizationpriority: medium +search.appverid: MET150 +description: Learn how to allow users to block chats from people inside your organization. +--- + +# Allow users to block Microsoft Teams chat messages + +[!INCLUDE[Teams Premium ECM](includes/teams-premium-ecm.md)] + +You can allow users to block new incoming chats from people in your organization. When someone initiates a chat, users who have this policy assigned to them have the option to block that person. That person then can't communicate with the user or see their status. Users can unblock people from their chat history. + +This feature only affects 1:1 chats from other people inside your organization. (All users can [block chats from people outside your organization](https://support.microsoft.com/office/5b590992-c938-4ed9-933b-37ee1fb84d32).) This feature doesn't affect channel or meeting chats. + +Users must be using the [new Teams desktop client](new-teams-desktop-admin.md) or the web client to use this feature. + +This feature requires Teams Premium. + +## Manage who can block new incoming chats + +Configuring internal message blocking requires two admin controls: + +- The **Priority account chat control** messaging setting determines if message blocking is available in your organization. +- The **Priority account chat control** messaging policy control determines if a user assigned to that policy has the option to block new incoming chats. + +To manage internal message blocking for your organization: + +1. In the Teams admin center, expand **Messaging** and select **Messaging settings**. +1. Under **Advanced collaboration management**, set **Priority account chat control** to **On** or **Off**. +1. Select **Save**. + +To manage internal message blocking for specific users or groups: + +1. In the Teams admin center, expand **Messaging** and select **Messaging policies**. +1. Select the policy that you want to update or create a new one. +1. Set **Priority account chat control** to **On** or **Off**. +1. Select **Save**. + +The messaging setting and the messaging policy must both be enabled for a user to be able to block new incoming chats. + +## Related topics + +[Manage Teams with policies](manage-teams-with-policies.md) diff --git a/Teams/create-a-team-template.md b/Teams/create-a-team-template.md index f2b3256061..1cf747628a 100644 --- a/Teams/create-a-team-template.md +++ b/Teams/create-a-team-template.md @@ -22,8 +22,6 @@ appliesto: # Create a custom team template in Microsoft Teams -**Custom templates are not yet supported for EDU customers.** - A custom team template is a predefined team structure with a set of channels, tabs, and apps. You can develop a template that helps you create the right collaboration space quickly. Your custom team template uses your preferred settings.
@@ -93,19 +91,19 @@ To get started: ## Known issues -**Problem**: If you've created a team from a custom template that contained additional custom tabs, you might see blank tabs in place of your custom tab apps. Your default tabs (such as **Posts**, **Files**, and **Wiki**) will appear as expected. +**Problem**: If you created a team from a custom template that contained additional custom tabs, you might see blank tabs in place of your custom tab apps. Your default tabs (such as **Posts**, **Files**, and **Wiki**) will appear as expected. **Solution**: To fix this issue, remove the custom tab and add a new tab with the same app. If you don't have permissions to remove the custom tab and add a new tab, contact the team owner for assistance. We're currently working on a fix for future teams created from custom templates. -**Problem**: When using Teams in the browser, some websites don't support being rendered within a Teams tab. +**Problem**: When you use Teams in the browser, some websites don't support being rendered within a Teams tab. ![browser error message.](media/browser-error-message.png) **Solution**: If you have trouble viewing the contents of the website tab, you'll be redirected to either open the tab in a separate webpage, or open Teams in the desktop app instead to view your website tab app. -## Related topics +## Related articles - [Get started with team templates in the admin center](get-started-with-teams-templates-in-the-admin-console.md) - [Create a template from an existing team](create-template-from-existing-team.md) diff --git a/Teams/create-template-from-existing-team.md b/Teams/create-template-from-existing-team.md index 23b9110e5d..404da3f484 100644 --- a/Teams/create-template-from-existing-team.md +++ b/Teams/create-template-from-existing-team.md @@ -22,10 +22,6 @@ appliesto: # Create a team template from an existing team in Microsoft Teams -[!INCLUDE [preview-feature](includes/preview-feature.md)] - -**Custom templates are not yet supported for EDU customers.** - Microsoft Teams lets you create a template from an existing team that can be saved and modified to meet your particular organizational needs. 1. Sign in to the Teams admin center. diff --git a/Teams/create-template-from-existing-template.md b/Teams/create-template-from-existing-template.md index 088ccc6cdf..07395fd478 100644 --- a/Teams/create-template-from-existing-template.md +++ b/Teams/create-template-from-existing-template.md @@ -22,9 +22,7 @@ appliesto: # Create a new team template from an existing team template in Microsoft Teams -**Custom templates are not yet supported for EDU customers.** - -Microsoft Teams provides pre-built templates that can be saved and modified to meet your particular organizational needs. +Microsoft Teams provides prebuilt templates that can be saved and modified to meet your particular organizational needs. 1. Sign in to the Teams admin center. @@ -63,7 +61,7 @@ Microsoft Teams provides pre-built templates that can be saved and modified to m 5. Search for an app name that you want to add to the channel. 6. Select **Apply** when finished. -7. Select **Submit** when you're finished adding channels and apps. +7. Select **Submit** when you finish adding channels and apps. The new template is saved to the template library. diff --git a/Teams/devices/certification-end-users.md b/Teams/devices/certification-end-users.md new file mode 100644 index 0000000000..4eb8623f5e --- /dev/null +++ b/Teams/devices/certification-end-users.md @@ -0,0 +1,101 @@ +--- +title: Certification for Teams devices for end users +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: slamprianou +ms.date: 07/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier1 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: Learn more about certification of Teams devices for end users. +--- +# Certification for Teams devices - End users + +## Connect and collaborate at your best + +Devices certified for Teams are designed to give you the best experience with Microsoft Teams. Whether you need to collaborate, communicate, or create, you can do it with ease and efficiency. Certified devices have passed rigorous tests to ensure integration and high performance with Teams. They also reduce common distractions, such as video lag, background noise, and echo, and let you focus on your meeting or call. You can enjoy features that make your conversations more natural and engaging, such as customizable views with Teams meetings and instant access to Teams with a Teams button on our personal devices. You can choose from a range of devices that suit your work style and preferences, from standalone interactive devices to complete systems. They are easy to use, deploy, and manage, saving you time and hassle. They are constantly updated with new features and functionalities that enrich your Teams experience. With innovative features like these, step confidently into an atmosphere that resembles face-to-face conversations with your team. With devices certified for Teams, you can fully engage, participate equally, and be seen, heard, and recognized in every Teams meeting and conversation. + +Devices certified for Teams are **built for Microsoft Teams** to offer a reliable, familiar, and seamless experience. + +- They work with Teams effortlessly on devices that are Teams- dedicated appliances. Enjoy familiar and easy features, such as one-click access to meetings, files, and chats. + +- They offer a consistent feel and meetings made simple. + +- Join meetings fast with a dedicated Teams button that instantly opens your next meeting on your screen in personal devices. + +- Ready to use by automatic registration with your Teams desktop. + +- With Teams displays and desk phones that have native Teams, functionalities such as Calendar, Contacts, Meetings, and Team Chat  are always running in the background, making collaboration on Microsoft Teams easier than ever. In shared spaces where multiple people interact with devices, certified peripheral devices work seamlessly with Microsoft Teams, providing a consistent and reliable user experience. + +- The certification process encourages OEMs to innovate and develop devices that not only meet current Teams standards but also anticipate future needs and features + +- Utilize devices that can support and utilize the full range of Teams features, such as one-touch join, proximity join, and content sharing, enhancing the overall meeting experience. + +## Enhance Teams features + +Enhance Teams features like intelligent meeting recap and Copilot or Microsoft Whiteboard by integrating the features with the hardware. + +- Intelligent speakers can detect who is speaking in a shared room, assigning the right transcript portion to each participant in the room for accurate Copilot and intelligent recap content capture. +- Enhance co-creation and whiteboard collaboration with flexible interactive devices like meeting boards and displays, or content cameras in rooms that share physical whiteboards into the meeting in an intelligent way. + +## Proven quality + +- Present your best self in meetings and calls, feeling confident in any space + +- Certified devices undergo **rigorous testing** to meet strict quality standards. + +- Video devices meet requirements for noise, color, image detail, jitter, latency, frame rate, and field of view. + +- All devices support firmware updates to allow new features and performance improvements. + +- Audio devices have basic call control like answer/hang-up, mute/unmute, and volume control. + +- High-quality standards for audio and video, ensuring that devices produce clear sound and visuals, which is vital for effective communication in shared spaces. + +- With certified devices, troubleshooting becomes more straightforward, as there is a clear understanding of how devices should perform within the Teams ecosystem. + +## Eliminate online meeting barriers + +Eliminate online meeting barriers for optimized audio and visual experience. + +- Focus on the discussion and remove audio distractions with noise suppression. + +- Wide-band audio with no echo, distortion, or excessive glitches. + +- Collaborate with your team in real-time without any lag in your video or audio. + +## Choose the right devices for your needs + +Choose the right devices for your needs from a vast and growing ecosystem, with audio, video, compute, and touch board devices. + +- Microsoft Teams Device Certification Program consists of 3rd party testing and three levels of internal testing before certification is awarded. + +- Only carefully selected devices are accepted in each device category, creating a wide, curated portfolio. + +Browse and shop our Certified for Teams devices at: [Teams devices store](https://www.microsoft.com/microsoft-teams/across-devices) + +For a list of our Certified for Teams Rooms partner devices by type and platform go to the following: + +- [Teams Rooms for Windows](/microsoftteams/rooms/certified-hardware?tabs=Windows&branch=pr-en-us-15156#tabpanel_1_Windows) + +- [Teams Rooms for Android](/microsoftteams/rooms/certified-hardware?tabs=Android&branch=pr-en-us-15156#tabpanel_1_Android) + +- [Rooms peripherals for Windows](/microsoftteams/rooms/certified-hardware?tabs=Devices&branch=pr-en-us-15156#tabpanel_1_Devices) + +- [Personal peripherals for Windows](/microsoftteams/devices/usb-devices) + +- [Teams Android devices](/microsoftteams/devices/teams-ip-phones) + +Learn about the Certified for Teams certification program [specs](certification-specifications.md) diff --git a/Teams/devices/certification-it-admins.md b/Teams/devices/certification-it-admins.md new file mode 100644 index 0000000000..d41e9665c6 --- /dev/null +++ b/Teams/devices/certification-it-admins.md @@ -0,0 +1,95 @@ +--- +title: Certification for Teams devices for IT admins and decision makers +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: slamprianou +ms.date: 07/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier1 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: Learn more about certification for Teams devices for IT admins and decision makers. +--- +# Certification for Teams devices - IT admins and decision makers + +## Connect and collaborate + +Devices certified for Teams are designed to provide the best experience with Microsoft Teams. Whether you need to collaborate, communicate, or create, you can do so with ease and efficiency. Certified devices undergo rigorous testing to ensure seamless integration and high performance with Teams. They help reduce common distractions like video lag, background noise, and echo, allowing you to focus on your meeting or call. Enjoy features that make your conversations more natural and engaging, such as customizable views in Teams meetings and instant access to Teams with a dedicated Teams button on personal devices. + +You can choose from a variety of devices that suit your work style and preferences, ranging from standalone interactive devices to complete systems. These devices are easy to use, deploy, and manage, saving you time and hassle. They're continuously updated with new features and functionalities that enhance your Teams experience. + +With innovative features like these, you can confidently step into an environment that mimics face-to-face conversations with your team. Benefit from the collaboration between Microsoft and device manufacturers, who work together to deliver the best solutions for your needs. With devices certified for Teams, you can fully engage, participate equally, and be seen, heard, and recognized in every Teams meeting and conversation. + +## Benefits of Teams certified + +Devices certified for Teams are made to work best with Microsoft Teams. The certification process encourages OEMs to innovate and develop devices that not only meet current Teams standards but also anticipate future needs and features. + +Whether you need to work together, talk, or create, you can do it easily and efficiently. Certified devices go through tough testing to make sure they work well with Teams. They help reduce common problems like video lag, background noise, and echo, so you can focus on your meeting or call. Enjoy features that make your conversations more natural and engaging, such as customizable views in Teams meetings and instant access to Teams with a dedicated Teams button on personal devices. + + Devices certified for Teams are built for Microsoft Teams to offer a reliable, familiar, and seamless experience. They offer these benefits: + +- They work with Teams effortlessly on devices that are Teams dedicated appliances. +- They offer a consistent feel and meetings are made simple. +- Join meetings fast with a dedicated Teams button that instantly opens your next meeting. +- Ready to use by automatic registration with your Teams desktop. +- With Teams desk phones that have native Teams, features such as Calendar, Contacts, Meetings, and Team Chat are always run in the background. +- Certified peripheral devices work seamlessly with Microsoft Teams, providing a consistent and reliable user experience. +- Certified devices support the full range of Teams features, such as one-touch join, proximity join, and content sharing, all while enhancing the overall meeting experience. + +## Enhanced Teams features + +Enhance Teams features like intelligent meeting recap and Copilot or Microsoft Whiteboard by integrating the features with the hardware. Intelligent speakers can detect who is speaking in a shared room, assigning the right transcript portion to each participant in the room for accurate Copilot and intelligent recap content capture. + +Enhance cocreation and whiteboard collaboration with flexible interactive devices like meeting boards and displays, or content cameras in rooms that share physical whiteboards into the meeting in an intelligent way. + +## Proven high quality standards + +Certified devices undergo rigorous testing to meet strict quality standards. High-performance, carefully selected, and rigorously tested devices ensure that you can confidently engage with your team. High-quality standards for audio and video ensure that devices produce clear sound and visuals, which is vital for effective communication in shared spaces. Having these high-quality standards for certified devices for Teams helps to ensure that your end users can present their best selves in meetings and calls, feeling confident in any space. + +Audio devices have basic call controls like answer/hang-up, mute/unmute, and volume control. Video devices meet requirements for noise, color, image detail, jitter, latency, frame rate, and field of view. All devices support firmware updates to allow new features and performance improvements. + +With certified devices, troubleshooting becomes more straightforward, as there's a clear understanding of how devices should perform within the Microsoft Teams ecosystem. + +## Online meeting barriers + +Eliminate online meeting barriers for optimized audio and visual experience. + +- Focus on the discussion and remove audio distractions with noise suppression. +- Wide-band audio with no echo, distortion, or excessive glitches. +- Collaborate with your team in real-time without any lag in your video or audio. + +## Choose the right devices + +You can choose the right devices for your needs from a vast and growing ecosystem, containing audio, video, compute, and touchboard devices. + +- Microsoft Teams Device Certification Program consists of third party testing and three levels of internal testing before certification is awarded. +- We carefully select devices in each device category, which creates a wide and curated portfolio. + +By choosing a device that is Certified for Teams, customers can be confident that their data and communications are secured and protected. Microsoft's commitment to security is one of the reasons why Certified for Teams devices is a trusted choice. + +Browse and shop our Certified for Teams devices at: [Teams devices store](https://www.microsoft.com/microsoft-teams/across-devices) + +For a list of our Certified for Teams Rooms partner devices by type and platform see: + +- [Teams Rooms for Windows](/microsoftteams/rooms/certified-hardware?tabs=Windows&branch=pr-en-us-15156#tabpanel_1_Windows) + +- [Teams Rooms for Android](/microsoftteams/rooms/certified-hardware?tabs=Android&branch=pr-en-us-15156#tabpanel_1_Android) + +- [Rooms peripherals for Windows](/microsoftteams/rooms/certified-hardware?tabs=Devices&branch=pr-en-us-15156#tabpanel_1_Devices) + +- [Personal peripherals for Windows](/microsoftteams/devices/usb-devices) + +- [Teams Android devices](/microsoftteams/devices/teams-ip-phones) + +Learn about the Certified for Teams certification program [specs](certification-specifications.md). \ No newline at end of file diff --git a/Teams/devices/certification-join.md b/Teams/devices/certification-join.md new file mode 100644 index 0000000000..4d7b10a9cc --- /dev/null +++ b/Teams/devices/certification-join.md @@ -0,0 +1,50 @@ +--- +title: How to join the Teams certification program +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: slamprianou +ms.date: 07/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier1 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: Learn more about how to join the Teams certification program. +--- +# How to join the program + +## Requirements and available programs + +This is not an open program, but by invitation only. Some programs already have sufficient partners to achieve our current product and market reach needs and aren't seeking new partners. + +Vendors interested in submitting their products for the **Certified for Microsoft Teams** program must have: + +- A proven record of developing and marketing enterprise grade and industry leading communications products +- Evidence of ability to achieve the technical requirements of the program +- Established global support channels (some programs may also require global enterprise sales channels) +- Commitment to acquire a Premier support contract or equivalent benefit as required by the program +- Commitment to pay testing fees and support customer trials as required by the program + +- Commitment to share product usage data for purposes of enhancing customer support and program planning + +Vendors that meet the general requirements for partners above may follow the process outlined here to request admission: + +1. Submit the following [form](https://forms.office.com/pages/responsepage.aspx?id=v4j5cvGGr0GRqy180BHbR6yYt89c-wxLgzhJNGTQ5kVUN0dGVERROEFHUEYxOVZNU0FVRUYxRFM5UC4u). Responses are assessed periodically and if further information is needed, candidates are contacted for a more comprehensive discussion under NDA. + +1. Sign the terms and agreements.
+ +Vendors that meet the full requirements for the program will be provided detailed program information (specifications, policies and program fees), provided there's capacity in the program at the time. Program **Terms and Conditions** are made available for acceptance when these requirements are fulfilled.
+Signing the terms and agreements completes the partner onboarding process and allows the partner to submit products for testing and certification according to the program guidelines. + +> [!NOTE] +> Test labs are independent companies that have been trained and are approved to complete testing on behalf of these programs. All fees for testing are payable directly to test labs. In cases where test requirements are published publicly, the test labs may offer unofficial testing services to companies not yet admitted to the program. These unofficial test results do not constitute a certification or endorsement from Microsoft and would not be used in any Microsoft material. \ No newline at end of file diff --git a/Teams/devices/certification-overview.md b/Teams/devices/certification-overview.md new file mode 100644 index 0000000000..45fbbf390b --- /dev/null +++ b/Teams/devices/certification-overview.md @@ -0,0 +1,55 @@ +--- +title: Certification for Teams devices overview +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: slamprianou +ms.date: 07/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier1 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: Learn more about certification for Teams devices overview. +--- +# Microsoft Teams Device Certification Program overview + +Through the Microsoft Teams Device Certification Program, Microsoft tests personal and shared technological devices to ensure that they meet the highest standards of quality, reliability, and compatibility, and that users can have an optimized meeting experience when using Teams. + +This program tests the devices based on a set of rigorous specifications, covering aspects such as audio and video quality, user interface, device management, and security. Only devices that successfully pass all certification requirements, and associated testing receive the designation of **Certified for Microsoft Teams**. + +You can connect effortlessly and collaborate at your best. Certified for Teams are designed to ensure that you are seen and heard at your best in every Teams meeting and call, wherever you are. Choose devices that are built for Microsoft Teams and, tested to offer a deeply immersive experience that makes it easy to collaborate, communicate, and connect with your team. + +With more online meetings and calls than ever, trust our extensively validated devices to elevate the way you present yourself in every meeting and call whether you are in a conference room or at your desk. + +If you want to know more, see: + +- [For IT Admins and decision makers](certification-it-admins.md) + +- [For Partners](certification-partners.md) +- [For End Users](certification-end-users.md) + +Browse and shop for Certified for Teams devices at [Teams devices store](https://www.microsoft.com/microsoft-teams/across-devices). + +For a list of our Certified for Teams Rooms partner devices by type and platform: + +- [Teams Rooms for Windows](/microsoftteams/rooms/certified-hardware?tabs=Windows&branch=pr-en-us-15156#tabpanel_1_Windows) + +- [Teams Rooms for Android](/microsoftteams/rooms/certified-hardware?tabs=Android&branch=pr-en-us-15156#tabpanel_1_Android) + +- [Rooms peripherals for Windows](/microsoftteams/rooms/certified-hardware?tabs=Devices&branch=pr-en-us-15156#tabpanel_1_Devices) + +- [Personal peripherals for Windows](/microsoftteams/devices/usb-devices) + +- [Teams Android devices](/microsoftteams/devices/teams-ip-phones) + +Learn about the Certified for Teams certification program [specs](certification-specifications.md). \ No newline at end of file diff --git a/Teams/devices/certification-partners.md b/Teams/devices/certification-partners.md new file mode 100644 index 0000000000..e90303b4d2 --- /dev/null +++ b/Teams/devices/certification-partners.md @@ -0,0 +1,114 @@ +--- +title: Certification for Teams device partners +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: slamprianou +ms.date: 07/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier1 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: Learn more about certification for Teams device partners. +--- +# Certification for Teams devices - Partners + +## Connect and collaborate + +Devices certified for Teams are designed to provide the best experience with Microsoft Teams. Whether you need to collaborate, communicate, or create, you can do so with ease and efficiency. Certified devices undergo rigorous testing to ensure seamless integration and high performance with Teams. They help reduce common distractions like video lag, background noise, and echo, allowing you to focus on your meeting or call. Enjoy features that make your conversations more natural and engaging, such as customizable views in Teams meetings and instant access to Teams with a dedicated Teams button on personal devices. + +You can choose from a variety of devices that suit your work style and preferences, ranging from standalone interactive devices to complete systems. These devices are easy to use, deploy, and manage, saving you time and hassle. They're continuously updated with new features and functionalities that enhance your Teams experience. + +With innovative features like these, you can confidently step into an environment that mimics face-to-face conversations with your team. Benefit from the collaboration between Microsoft and device manufacturers, who work together to deliver the best solutions for your needs. With devices certified for Teams, you can fully engage, participate equally, and be seen, heard, and recognized in every Teams meeting and conversation. + +## Benefits of Teams certified + +Devices certified for Teams are made to work best with Microsoft Teams. The certification process encourages OEMs to innovate and develop devices that not only meet current Teams standards but also anticipate future needs and features. + +Whether you need to work together, talk, or create, you can do it easily and efficiently. Certified devices go through tough testing to make sure they work well with Teams. They help reduce common problems like video lag, background noise, and echo, so you can focus on your meeting or call. Enjoy features that make your conversations more natural and engaging, such as customizable views in Teams meetings and instant access to Teams with a dedicated Teams button on personal devices. + + Devices certified for Teams are built for Microsoft Teams to offer a reliable, familiar, and seamless experience. They offer these benefits: + +- They work with Teams effortlessly on devices that are Teams dedicated appliances. +- They offer a consistent feel and meetings are made simple. +- Join meetings fast with a dedicated Teams button that instantly opens your next meeting. +- Ready to use by automatic registration with your Teams desktop. +- With Teams desk phones that have native Teams, features such as Calendar, Contacts, Meetings, and Team Chat are always run in the background. +- Certified peripheral devices work seamlessly with Microsoft Teams, providing a consistent and reliable user experience. +- Certified devices support the full range of Teams features, such as one-touch join, proximity join, and content sharing, all while enhancing the overall meeting experience. + +## Enhanced Teams features + +Enhance Teams features like intelligent meeting recap and Copilot or Microsoft Whiteboard by integrating the features with the hardware. Intelligent speakers can detect who is speaking in a shared room, assigning the right transcript portion to each participant in the room for accurate Copilot and intelligent recap content capture. + +Enhance cocreation and whiteboard collaboration with flexible interactive devices like meeting boards and displays, or content cameras in rooms that share physical whiteboards into the meeting in an intelligent way. + +## Proven high quality standards + +Certified devices undergo rigorous testing to meet strict quality standards. High-performance, carefully selected, and rigorously tested devices ensure that you can confidently engage with your team. High-quality standards for audio and video ensure that devices produce clear sound and visuals, which is vital for effective communication in shared spaces. Having these high-quality standards for certified devices for Teams helps to ensure that your end users can present their best selves in meetings and calls, feeling confident in any space. + +Audio devices have basic call controls like answer/hang-up, mute/unmute, and volume control. Video devices meet requirements for noise, color, image detail, jitter, latency, frame rate, and field of view. All devices support firmware updates to allow new features and performance improvements. + +With certified devices, troubleshooting becomes more straightforward, as there's a clear understanding of how devices should perform within the Microsoft Teams ecosystem. + +## Online meeting barriers + +Eliminate online meeting barriers for optimized audio and visual experience. + +- Focus on the discussion and remove audio distractions with noise suppression. +- Wide-band audio with no echo, distortion, or excessive glitches. +- Collaborate with your team in real-time without any lag in your video or audio. + +## Choose the right devices + +You can choose the right devices for your needs from a vast and growing ecosystem, containing audio, video, compute, and touchboard devices. + +- Microsoft Teams Device Certification Program consists of third party testing and three levels of internal testing before certification is awarded. +- We carefully select devices in each device category, which creates a wide and curated portfolio. + +## Codeveloped with OEM partners + + We are constantly evolving and improving to work with partners to enhance and develop new cerfified devices that include these latest technologies. Codeveloping with our OEM partners brings the latest technologies they have to offer the most user friendly and enhanced meeting and call experience for users. + +You benefit from reliability of Microsoft’s relationship with OEM partners that guarantee the quality of the Teams certified devices. You can benefit and rely on any issues being quickly detected and fixed by Microsoft and those OEM partners because of those affective support case management relationships that we have fostered. And all of this work developing these relationships and the quality devices directly helps to improve the way that users connect, collaborate, and communicate with others. Users experience online and hybrid meetings that are optimized to feel like you're having an effortless face-to-face interaction. You can get access to best-in-class AI innovations by Microsoft and our partners. + +Codeveloping these products and devices with partners enables features such as: + +- Intelligent cameras enable facial recognition, auto-zoom and auto-framing, active speaker tracking to follow the conversation and provide a 360- or 180-degree panoramic video with AI stitching to deliver a remote meeting experience that’s fully immersive and responsive. +- Intelligent cameras can do whiteboard streaming, while enhancing the image in real time, reducing shine, gloss, and shadows, and enhancing color and contrast of marker strokes. +- Advanced intelligent audio and video experiences with noise suppression to help everyone participate as if they were in the same space. + +When we work with our OEM partners to develop these world class devices, we: + +- Allow deep integration with Microsoft Teams ecosystem, guaranteeing a seamless experience and compatibility. These devices have been specifically tested to work with Teams. +- Work with carefully selected partners, by invitation only, to test every device through multiple levels of testing, including internal and private preview testing. +- Certify only the highest quality devices per device category, accepting a select few. +- Develop cutting edge devices that elevate the meeting experience for in-office and remote employees. + +By choosing a device that is Certified for Teams, customers can be confident that their data and communications are secured and protected. Microsoft's commitment to security is one of the reasons why Certified for Teams devices is a trusted choice. + +Browse and shop our Certified for Teams devices at: [Teams devices store](https://www.microsoft.com/microsoft-teams/across-devices) + +For a list of our Certified for Teams Rooms partner devices by type and platform see: + +- [Teams Rooms for Windows](/microsoftteams/rooms/certified-hardware?tabs=Windows&branch=pr-en-us-15156#tabpanel_1_Windows) + +- [Teams Rooms for Android](/microsoftteams/rooms/certified-hardware?tabs=Android&branch=pr-en-us-15156#tabpanel_1_Android) + +- [Rooms peripherals for Windows](/microsoftteams/rooms/certified-hardware?tabs=Devices&branch=pr-en-us-15156#tabpanel_1_Devices) + +- [Personal peripherals for Windows](/microsoftteams/devices/usb-devices) + +- [Teams Android devices](/microsoftteams/devices/teams-ip-phones) + +Learn about the Certified for Teams certification program [specs](certification-specifications.md). \ No newline at end of file diff --git a/Teams/devices/certification-specifications.md b/Teams/devices/certification-specifications.md new file mode 100644 index 0000000000..5d253ceb2c --- /dev/null +++ b/Teams/devices/certification-specifications.md @@ -0,0 +1,40 @@ +--- +title: Certification specifications for Teams devices +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: slamprianou +ms.date: 07/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier1 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: "Test specifications describe the Microsoft Teams requirements for personal peripherals and Teams Rooms and its peripherals." +--- +# Certification specifications for Teams devices + +## Resources + +> [!NOTE] +> Starting with the V4 specification package, Microsoft is only releasing a subset of the specifications to the public. Specifications for user flow, Accessory Signaling Protocol, are subject to more frequent change as the Teams client app adds new features or refines existing ones, and are therefore only shared with direct device OEM partners. + +|Version |Date Published |Specification | +|:---------|:---------|:---------| +|5.0 |March 2023| [Microsoft Teams V5 specifications](https://download.microsoft.com/download/1/2/5/125f0389-d733-4951-9117-d36589f3c86c/V5%20Release.zip)| +|4.0|April / August 2019|[Microsoft Teams V4 specifications](https://download.microsoft.com/download/9/f/6/9f63c68d-817b-40ff-935c-9dd8b74cb07d/V4%20Release.zip) (audio & video were released to partners in April all other specs released August)| + +

+ +### Related resources + +See the [Microsoft Teams devices store](https://www.microsoft.com/en-ca/microsoft-teams/across-devices) to see products certified for Microsoft Teams. diff --git a/Teams/devices/hot-desking-teams-displays.md b/Teams/devices/hot-desking-teams-displays.md index fb5367c539..59d56db6f2 100644 --- a/Teams/devices/hot-desking-teams-displays.md +++ b/Teams/devices/hot-desking-teams-displays.md @@ -24,6 +24,10 @@ search.appverid: MET150 # Deploy hot desking for Teams Displays +> [!IMPORTANT] +> +> End of support for the Teams display app is September 3, 2025. Microsoft will make commercially reasonable best efforts to maintain compatibility with the most recent version of the Teams app provided to manufacturers for a period of two (2) years from this date. See the [Microsoft Product and Services lifecycle](/lifecycle/products/) for details. + Teams Displays are used in a shared area with hot desks, or private work areas such as phone booths or other type of private rooms. This article helps you to deploy and configure Teams Displays in hot desking mode. Hot desking lets users reserve, sign-in, collaborate with other people, and then end their session securely. Hot-desking requires two types of accounts: diff --git a/Teams/devices/media/sign-in-teams.png b/Teams/devices/media/sign-in-teams.png new file mode 100644 index 0000000000..63fd12a6ba Binary files /dev/null and b/Teams/devices/media/sign-in-teams.png differ diff --git a/Teams/devices/media/teams-apps-1.png b/Teams/devices/media/teams-apps-1.png new file mode 100644 index 0000000000..ce8be0d63f Binary files /dev/null and b/Teams/devices/media/teams-apps-1.png differ diff --git a/Teams/devices/plan-device-deployment.md b/Teams/devices/plan-device-deployment.md index e785c02de8..31d8e09ffe 100644 --- a/Teams/devices/plan-device-deployment.md +++ b/Teams/devices/plan-device-deployment.md @@ -1,10 +1,10 @@ --- -title: Plan your deployment for Teams Phone devices and Displays +title: Plan your deployment for Teams Phones ms.author: tonysmit author: mstonysmith manager: pamgreen -ms.reviewer: vijagan -ms.date: 12/17/2021 +ms.reviewer: prashibadkur +ms.date: 08/02/2024 ms.topic: article ms.service: msteams ms.subservice: itpro-devices @@ -18,148 +18,85 @@ ms.collection: f1.keywords: - NOCSH search.appverid: MET150 -description: This article provides an overview of the tasks and steps to deploy Teams Phones and displays in your organization. +description: This article provides an overview of the tasks and steps to deploy Teams Phones in your organization. --- -# Plan your deployment for Teams Phone devices and Displays +# Plan your deployment for Teams Phones -A successful deployment of Teams Phone devices and Teams Displays starts with planning. This article takes you through the tasks and steps to deploy these devices in your organization. It also provides guidance on devices usage, licensing, integrating with your environment, touchpoints, and management. +Teams Phone devices are a great way to stay connected and productive with your colleagues and customers. These devices are designed to provide a seamless calling and meeting experience. With just three easy steps, you can deploy a [Teams Phone device certified by Microsoft](https://www.microsoft.com/en-us/microsoft-teams/across-devices/devices/category/desk-phones-teams-displays/34?page=1&filterIds=), in your spaces and enjoy advanced calling features. -> [!TIP] -> [The Microsoft 365 Adoption Hub](https://adoption.microsoft.com/) is a great place to get started on your adoption journey with Microsoft Teams. +## Step 1: Consider the space Teams Phone device will be used in -## Task 1: What are your deployment objectives? +- **Personal Space**: Used on an employee’s desk to make and receive calls. +- **Shared Space**: Used in a shared space, such as a lobby, a building floor, or anywhere your employees and visitors need quick access to make call. -Planning the rollout of Teams Phones and Displays in your organization starts with your deployment goals. Teams devices support hybrid work in meeting rooms, offices, and other functional spaces. You need to determine where these devices will be used and by whom. +The space you choose will determine the type of license you'll need. -### Objective: Identify your device personas +## Step 2: Pick the licenses and workloads you'll need for the space -Teams Phones and Displays fit one of two personas: +|License |Calls |People |Voicemail | Walkie Talkie|Calendar| +|---------|---------|---------|---------|-------|------| +|Teams Phone license | Yes |Yes |Yes |Yes|Yes| +|Teams Shared Device license | Yes | Yes | Yes |Yes|No| +|Teams Rooms Pro license |Yes | Yes | No |No|Yes| -- Personal devices -- Shared space devices +### Licenses -Personal and shared devices have different roles and uses. +- **Teams Phone license**: If the phone device is used at a user’s desk, you can use the same Teams Phone License used on Teams desktop or Teams mobile app allowing you to make and receive calls and join meetings on the phone device. Teams subscriptions with Teams Phone license enable calling between Teams on mobile, desktop, and phone device. With Microsoft Calling plans add-on license, you can make and receive calls to and from a phone number over PSTN network. -**Personal devices:** +- **Teams Shared Device license**: If you're using the phone device in a shared space, such as a lobby or a building floor, you'll need a Shared Device license that allows users to use the device for calling purposes. Shared Device license comes included with a Teams Phone license enabling use of advanced calling features such as call queue, auto attendant, etc. -- Assigned to one user, signed in with that user's account, and enabled with a Teams feature license to access the service. -- Think of personal devices as having a one-to-one relationship, with one device per one user. -- Can be paired with the Teams desktop client and use features like Better Together -- May connect to a headset, wired or wireless -- Additional features on personal devices include hot-desking and Home Screen. +- **Teams Rooms Pro license**: If you're using the audio-conferencing device in a small meeting room, you'll need a Teams Rooms Pro license that allows you to join audio meetings with one touch. -**Shared space devices:** +### Workloads: -- Perform a specific function, like a common area phone or meeting room device and require a dedicated account and feature license to access the service. -- Think of shared devices as having a one-to-many relationship: one device shared by many users. -- Deployed in shared spaces like meeting rooms, reception areas, or manufacturing floors. -- Their user interfaces (UI) are specific to their function, such as common area phone UI, or meeting room UI depend upon the function and placement of the shared device. -- Require configuration and optional hardening to ensure settings aren't changed, or to prevent the account from signing out. -- Other features on shared space devices include search on common area phones and hot-desking with idle timeout +- **Calls**: Manage calls, search the directory, and use speed dial for quick calling. Users can also use advanced calling features, such as call queue and auto attendant. +- **People**: Add and manage contacts and contact groups. +- **Voicemail**: View voicemail history and associated actions. +- **Walkie Talkie**: Users part of a Teams channel can broadcast messages to other users' part of the same channel. +- **Calendar**: Schedule and join meetings. -### Objective: How many personal and shared space devices do you need? + :::image type="content" source="media/teams-apps-1.png" alt-text="Screenshot of teams app." lightbox="media/teams-apps-1.png"::: -Now that you identified your device personas, you need to determine which certified devices you want to use and how many of them you need. To help you make this decision, consider the following questions: +## Step 3: Setup desired phone device experience for your users -- How many personal devices are required and who will have one? -- How many rooms or spaces require shared devices? Will every space have the same type of device? -- Will your devices need to meet specific requirements? - - Examples include screen size, form factor, and manufacturer or model? For a list of certified phones and displays, see [Microsoft Teams certified devices](teams-ip-phones.md). -- Do you need Teams Phones or Teams displays? For a list of features supported by Teams Phones, see [Phones for Microsoft Teams](phones-for-teams.md#features-supported-by-teams-phones). For a list of features supported by Teams displays, see [Microsoft Teams displays](teams-displays.md#features-supported-by-teams-displays). -- Do you have enough devices for new users, or a process for new orders and delivery? -- Will you have spare devices available for maintenance or if a device experiences hardware issues? Being able to swap a device quickly prevents disruptions in user experience. +First, configure IP Phone Policy [SignInMode](/powershell/module/teams/new-csteamsipphonepolicy#-signinmode) parameter via PowerShell to enable associated apps on phone device. -## Task 2: What are your licensing requirements? +- With **UserSignIn** mode, get Calls, People, Voicemail, Walkie Talkie, and Calendar apps when Personal License is assigned to the account. -Now you know how many devices you need, the next step is to determine how many licenses are needed. Teams Phones and displays require licenses to access Microsoft Teams and Microsoft 365. +- With **CommonAreaPhoneSignIn** mode, get Calls app when Shared Device License is assigned to the account. Additionally, you can enable '[Advanced Calling](../set-up-common-area-phones.md#step-6---set-up-advanced-calling-on-common-area-phones-optional)' setting on phone device or Teams Admin Center to get People, Walkie Talkie, and Voicemail apps. -Shared and personal devices need different licensing. For personal devices, licenses assigned to user accounts can be used. Shared devices need licenses specific to their function. For phones and displays, the applicable license is [the Microsoft Teams Shared Devices license](/microsoftteams/teams-add-on-licensing/teams-shared-device-license). +- With **MeetingSignIn** mode, get Calendar app with meeting join experience when Teams Rooms Pro license is assigned to the account. -For more information and to compare your licensing options, see [Microsoft 365 licensing plans](https://www.microsoft.com/microsoft-365/compare-microsoft-365-enterprise-plans?rtc=1). + :::image type="content" source="media/sign-in-teams.png" alt-text="Screenshot to sign into teams." lightbox="media/sign-in-teams.png"::: -## Task 3: What are your dependencies? +Then, choose from the following home screen experiences you want to enable for your users. On touch and non-touch phones, you can choose to enable one of the following experiences: -### Objective: Plan your device identities +- **Basic Calling Experience**: On an account signed in with CommonAreaPhoneSignIn mode, you can offer a basic Dialpad and Speed Dial view by disabling the '[Advanced Calling](../set-up-common-area-phones.md#step-6---set-up-advanced-calling-on-common-area-phones-optional)' setting. -Identities enable devices to access Microsoft 365 services, and they should make devices easier to discover, manage, and connect to within your organization. To accomplish this, consider the following when planning device identities: +- **Advanced Calling Experience**: On an account signed in with CommonAreaPhoneSignIn mode, you can offer a home screen experience with Calls, People, and Voicemail apps by enabling '[Advanced Calling](../set-up-common-area-phones.md#step-6---set-up-advanced-calling-on-common-area-phones-optional)' setting. -- User principal names and their format and domain -- Display names -- Address book discoverability -- Personal versus shared space device types -- Group versus user assigned licensing +- **Hotline Experience**: On an account signed in with CommonAreaPhoneSignIn mode and assigned with Shared Device license, you can enable '[Hotline](../set-up-common-area-phones.md#step-7---set-up-hotlineplar-on-common-area-phones-optional)' setting to offer a PLAR (Private line auto ringdown) experience. -### Objective: Review Conditional Access policies +In addition to the above, you can choose from the following experiences on touch phones. -Microsoft Entra Conditional Access policies are other requirements that must be met before a device can be signed in. +- **Calls App Experience**: On an account signed in with UserSignIn mode or CommonAreaSignIn mode (with Advanced Calling enabled), you can set the Calls app to be your default home screen by disabling [Homescreen](/powershell/module/teams/new-csteamsipphonepolicy#-allowhomescreen). -As you plan your deployment +- **Meeting Experience**: An account signed in with MeetingSignIn mode will get meeting join experience. -- Review existing Conditional Access policies that could affect your Teams Phones and displays. You can do this in the Microsoft Entra Admin Center using the [What If tool](/azure/active-directory/conditional-access/what-if-tool) and [Sign-in logs](/azure/active-directory/reports-monitoring/concept-sign-ins) +## Best Practices: -- Plan for new rules if needed +- **Manage firmware and Teams app updates**: Enable [auto updates](remote-update.md#automatic-updates) of firmware via Teams admin center and assign devices to different rings (Validation, General, Final) to roll out updates in phases. You can assign the Validation ring to a small set of test phones and assign other phones to General and Final rings. -- Use Conditional Access features like device filters to apply rules to Teams Phones and displays. + > [!NOTE] + > Auto updates on Teams application is coming soon. Currently, you can [schedule](remote-update.md#manually-update-remote-devices) Teams application update via Teams admin center. ->[!NOTE] ->There are some Conditional Access policies that Android devices don't support. For guidance and best practices, see Android devices, see [Authentication best practices for Teams Android devices](authentication-best-practices-for-android-devices.md). +- **Manage Authentication**: For password management, review [Authentication best practices](authentication-best-practices-for-android-devices.md). -## Task 4: Prepare your environment +- **Configure calling policies**: Configure different [calling policies](../teams-calling-policy.md) based on your needs. -### Objective: Plan network basics +- **Optimize phone memory usage**: To optimize phone performance, enable daily or automatic restart of Teams application on the phone device via [configuration profile](device-management.md#use-configuration-profiles-in-teams). -Teams Phone devices and displays require access to the internet to connect to Teams and function as intended. To get your network ready for deployment, consider the following: +- **Secure common area phones**: To provide secured access to settings on phone devices in shared spaces, set an Admin PIN on common area phones via [configuration profile](device-management.md#use-configuration-profiles-in-teams). -- Does your network infrastructure have enough capacity? Consider switch ports, wireless access points, and other coverage. -- If you use VLANs and DHCP, be your scopes sized accordingly? -- Evaluate and test network paths from where devices are deployed to Microsoft 365. -- Open the required firewall ports and URLs for Microsoft 365 as per guidance. -- Review and test E911 requirements and configuration for location accuracy and compliance. -- Avoid using a proxy server and optimize media paths for reliability and quality. - -### Objective: Physical considerations - -Consider the physical spaces that your Teams Phones and displays are used in. - -Key aspects include. - -- **Power:** Do you have enough electrical outlets? If the device needs an external power source, how close can you position it to an outlet? -- **Device placement:** Where will your device physically be? Review desk stands, wall mounts, and other accessories from the original equipment manufacturer (OEM). -- **Security:** Does your device need to be locked in certain spaces? -- **Accessibility:** Does the device meet the accessibility requirements of its primary user? Consider where it's placed, wire length, and handset or headset usability. - -### Task 5: How will you manage deployed devices? - -Teams Phones and displays are managed from two to three Microsoft 365 portals and their respective PowerShell modules: - - - -#### Microsoft Entra Admin Center - -Use the Microsoft Entra Admin Center to manage. - -- All identity-related tasks for Teams Phones and displays -- Conditional Access policies -- Password resets - -#### Teams Admin Center - -Use the Teams Admin Center to manage. - -- [Device settings for Teams](../business-voice/manage-devices.md) -- [Configuration profiles](device-management.md#use-configuration-profiles-in-teams) -- [Device tagging](manage-device-tags.md) -- [Remote sign-in and sign out](remote-sign-in-and-sign-out.md) -- Call analytics -- Firmware -- Troubleshooting and downloading logs - -#### Endpoint Manager Admin Center (if you use Intune for device management) - -Use the Endpoint Manager Admin Center to manage: - -- Device compliance policies -- Enrollment restrictions -- Corporate device identifiers -- Device filters +- **Secure personal phones**: Ask your users who use phones in personal spaces to set a phone device lock PIN for secured access instead of setting a default phone device lock PIN via configuration profile. diff --git a/Teams/devices/smartvision-admin.md b/Teams/devices/smartvision-admin.md index ac651587bd..38dcb765d6 100644 --- a/Teams/devices/smartvision-admin.md +++ b/Teams/devices/smartvision-admin.md @@ -45,7 +45,7 @@ Microsoft Teams Multi-Stream IntelliFrame certified devices, include a speaker, These Microsoft Teams Rooms devices support Multi-Stream IntelliFrame and people recognition: - Yealink SmartVision 60 -- Jabra Panacast 50 (coming soon) +- Jabra Panacast 50 ### Setting up your certified Multi-Stream IntelliFrame camera to your Microsoft Teams Room diff --git a/Teams/devices/teams-displays.md b/Teams/devices/teams-displays.md index 9f64d0f444..09767af95e 100644 --- a/Teams/devices/teams-displays.md +++ b/Teams/devices/teams-displays.md @@ -24,6 +24,10 @@ description: This article provides an overview of and features supported by Micr # Microsoft Teams displays +> [!IMPORTANT] +> +> End of support for the Teams display app is September 3, 2025. Microsoft will make commercially reasonable best efforts to maintain compatibility with the most recent version of the Teams app provided to manufacturers for a period of two (2) years from this date. See the [Microsoft Product and Services lifecycle](/lifecycle/products/) for details. + Microsoft Teams displays are a category of all-in-one dedicated Teams devices that feature an ambient touchscreen. This article provides an overview of Teams displays and can help you plan, deliver, and manage Teams displays in your organization. Teams displays brings together your favorite Teams features–chat, meetings, calls, calendar, and files–into a single device. With Teams displays, users can use a microphone, camera, and speakers (or Bluetooth headset) for a reliable calling and meeting experience. Teams displays integrates with users' Windows PCs to bring a companion experience that allows for seamless cross-device interaction. diff --git a/Teams/devices/teams-ip-phones.md b/Teams/devices/teams-ip-phones.md index 29664474e5..65c2f423d8 100644 --- a/Teams/devices/teams-ip-phones.md +++ b/Teams/devices/teams-ip-phones.md @@ -45,33 +45,36 @@ After certification end date, Microsoft is committed to make efforts to support > [!NOTE] > Certification end dates are based on the Android version release date plus five years. Once device passes the certification requirements and OEM partners provide the firmware that enables the upgrade to a newer Android version, the certification end date will be extended to match the new Android OS version release date plus five years. > + +>[!NOTE] +> Certification end dates for Android 12 based devices has been extended by one year, from October 4, 2026 to August 15, 2027. Tables below reflects current certification end dates. ## Certified Teams phones The following devices are Certified under the Microsoft Teams phones Certification Program: |Device model | Firmware version | Current certification end date | Android OS version | |:---------------------------------------|:-----------------------------------------|:-----------------------------|-----------------------------------| -| AudioCodes C430HD | `2.3.364` | October 4, 2026 | 12 | -| AudioCodes Exp Module supported on C455HD-DBW| 2.1.638| October 4, 2026 | N/A | -| AudioCodes C470HD | `2.1.87` |October 4, 2026 | 12 | -| AudioCodes C435HD | `2.1.673` | October 4, 2026 | 12 | -| AudioCodes C455HD | `2.1.638` | October 4, 2026 | 12 | -| Poly CCX350 | `9.0.0.10315` | October 4, 2026 | 12 | -| Poly CCX400 | `9.0.0.10315` | October 4, 2026 | 12 | -| Poly CCX500 | `9.0.0.10315` | October 4, 2026 | 12 | -| Poly CCX505 | `9.0.0.10315` | October 4, 2026 | 12 | -| Poly CCX600 | `9.0.0.10315` | October 4, 2026 | 12 | -| Poly Trio C60, Trio C60 NR, Trio C60 ND | `9.0.0.10315` | October 4, 2026 | 12 | -| Poly EM60 supported on CCX505 and CCX600 | `8.1.5.1732`| October 31, 2024| N/A | -| Yealink MP52 E2 | `176.15.0.16 `|August 27, 2027 | 13| -| Yealink MP54 E2 | `176.15.0.16 `|August 27, 2027 | 13| -| Yealink MP56 E2 | `176.15.0.16 `|August 27, 2027 | 13| -| Yealink MP58 E2 | `176.15.0.16 `|August 27, 2027 | 13| -| Yealink MP54 | `122.15.0.135 `|October 4, 2026 | 12 | -| Yealink MP56 | `122.15.0.135 `|October 4, 2026 | 12 | -| Yealink MP58 | `122.15.0.135 `|October 4, 2026 | 12 | -| Yealink CP965 | `143.15.0.48 `|October 4, 2026 | 12 | -| Yealink EXP50 supported on MP56, MP58| For each supported device model, see firmware version | October 4, 2026 | N/A | +| AudioCodes C430HD | `2.3.364` | August 15, 2027 | 12 | +| AudioCodes Exp Module supported on C455HD-DBW| 2.1.638| August 15, 2027 | N/A | +| AudioCodes C470HD | `2.1.87` |August 15, 2027 | 12 | +| AudioCodes C435HD | `2.1.673` | August 15, 2027 | 12 | +| AudioCodes C455HD | `2.1.638` | August 15, 2027 | 12 | +| Poly CCX350 | `9.0.0.10315` | August 15, 2027 | 12 | +| Poly CCX400 | `9.0.0.10315` | August 15, 2027 | 12 | +| Poly CCX500 | `9.0.0.10315` | August 15, 2027 | 12 | +| Poly CCX505 | `9.0.0.10315` | August 15, 2027 | 12 | +| Poly CCX600 | `9.0.0.10315` | August 15, 2027 | 12 | +| Poly Trio C60, Trio C60 NR, Trio C60 ND | `9.0.0.10315` | August 15, 2027 | 12 | +| Poly EM60 supported on CCX505 and CCX600 | `8.1.5.1732`| August 15, 2027 | N/A | +| Yealink MP52 E2 | `176.15.0.16 `|August 15, 2027 | 13| +| Yealink MP54 E2 | `176.15.0.16 `|August 15, 2027 | 13| +| Yealink MP56 E2 | `176.15.0.16 `|August 15, 2027 | 13| +| Yealink MP58 E2 | `176.15.0.16 `|August 15, 2027 | 13| +| Yealink MP54 | `122.15.0.135 `|August 15, 2027 | 12 | +| Yealink MP56 | `122.15.0.135 `|August 15, 2027 | 12 | +| Yealink MP58 | `122.15.0.135 `|August 15, 2027 | 12 | +| Yealink CP965 | `143.15.0.48 `|August 15, 2027 | 12 | +| Yealink EXP50 supported on MP56, MP58| For each supported device model, see firmware version | August 15, 2027 | N/A | ## Certified Teams Rooms on Android @@ -85,8 +88,10 @@ For a list of supported app and firmware versions for Teams Rooms on Android sys The following devices are Certified under the Microsoft Teams Displays Android Certification Program: -> The certification end date for Android 9 based devices has been extended to November 5, 2023. -> The Certification end date for Qualcomm-based devices on Android 10 has been extended to September 3, 2025 +> [!IMPORTANT] +> +> End of support for the Teams display app is September 3, 2025. Microsoft will make commercially reasonable best efforts to maintain compatibility with the most recent version of the Teams app provided to manufacturers for a period of two (2) years from this date. See the [Microsoft Product and Services lifecycle](/lifecycle/products/) for details. + | Device model | Firmware version | Current certification end date | Android OS version | |:------------------------|:-----------------|:--------------|----------------------------------| @@ -102,7 +107,7 @@ The following devices are Certified under the Microsoft Teams panels Certificati | Device model| Firmware version | Current certification end date | Android OS version | |:------------------------|:-----------------|:--------------|-----------------------| -|Audiocodes RX-Panel | `2.1.457`|October 4, 2026 | 12 | +|Audiocodes RX-Panel | `2.1.457`|August 15, 2027 | 12 | |Crestron TSS-770 | `2.001.0058` |September 3, 2025 | 10 | |Crestron TSS-1070 | `2.001.0058`|September 3, 2025 | 10 | |EPOS Expand Control Panel | `1.2.22206.03` | September 3, 2025 | 10 | @@ -128,6 +133,8 @@ The following are the latest firmware versions released via Microsoft Teams Admi #### Audiocodes | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| |:----------------|:-------------------|:----------------------------|:---------------------------------------------------------------------------------------------------------------|:------------------------------------------| +| C448HD/C450HD | `1.19.712` | `N/A`| Teams client: `1449/1.0.94.2024062301`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| July 22, 2024| +| C435HD/C455HD/C470HD | `2.3.423` | `1.19.584`| Teams client: `1449/1.0.94.2024062010`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| July 22, 2024| | C435HD/C455HD/C470HD | `2.3.410` | `1.19.584`| Teams client: `1449/1.0.94.2024061301`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| June 27, 2024| | C435HD/C448HD/C450HD/C455HD/C470HD | `1.19.705` | `1.19.456`| Teams client: `1449/1.0.94.2024011003`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202310260109.product`| February 19, 2024| | C435HD/C448HD/C450HD/C455HD/C470HD | `1.19.642` | `N/A`| Teams client: `1449/1.0.94.2024011601`
Company Portal: `5.0.6061.0`
Admin Agent: `1.0.0.202310260109.product`| February 8, 2024| @@ -139,7 +146,9 @@ The following are the latest firmware versions released via Microsoft Teams Admi #### Crestron | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| |:----------------|:-------------------|:----------------------------|:---------------------------------------------------------------------------------|:------------------------------------------| -| UC-P8/UC-P10| `1.0.6.20` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| April 20, 2023| +|UC-P8/UC-P10| `1.0.6.38` | N/A | Teams client: `1449/1.0.94.2024060310`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| July 22, 2024| +|UC-2 | `1.0.7.56`| N/A | Teams client: `1449/1.0.94.2024060310`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| July 22, 2024| +|UC-P8/UC-P10| `1.0.6.20` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| April 20, 2023| |UC-2 | `1.0.7.35`| N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product` | April 20, 2023 | |UC-2 | `1.0.6.28`| N/A | Teams client: `1449/1.0.94.2022062103`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202205230848.product` | February 14, 2023 | @@ -150,20 +159,21 @@ The following are the latest firmware versions released via Microsoft Teams Admi |Trio C60 | `8.1.6.1005` | `8.1.3.1300` | Teams client: `1449/1.0.94.2024011003`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202310260109.product`| April 12, 2024 | | CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.5.1732` | `8.1.3.1301`| Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| January 12, 2024| |Trio C60 | `8.1.5.1737` | `8.1.3.1300` | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| January 12, 2024 | -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.4.1480` | N/A | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| November 6, 2023| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.4.1480` | N/A | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| November 6, 2023| |Trio C60 | `8.1.4.1456` | N/A | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| November 6, 2023 | -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.3.1301` | N/A | Teams client: `1449/1.0.94.2023060906`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| August 4, 2023| -|Trio C60 | `8.1.3.1300` | N/A | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| November 6, 2023 | -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| May 5, 2023| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.3.1301` | N/A | Teams client: `1449/1.0.94.2023060906`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| August 4, 2023| +|Trio C60 | `8.1.3.1300` | N/A | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| August 4, 2023 | +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| May 5, 2023| |Trio C60 | `8.1.2.1124` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| May 5, 2023| -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.1.3290` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| March 30, 2023| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.1.3290` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| March 30, 2023| |Trio C60 | `8.1.1.3291` | N/A |Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| March 30, 2023| -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.0.2.3267` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202209060820.product`| February 16, 2023| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.0.2.3267` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202209060820.product`| February 16, 2023| |Trio C60 | `8.0.2.3266` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202209060820.product`| February 16, 2023| #### Yealink | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| |:----------------|:-------------------|:----------------------------|:----------------------------------------------------------------------------------------------|:--------------------------------------------| +|MP52 E2/MP54 E2/MP56 E2/MP58 E2| `176.15.0.19`| `N/A` | Teams client: `1449/1.0.94.2024071104`
Company Portal: `5.0.6152.0`
Admin Agent: ` 1.0.0.202402202353.product`| July 31, 2023| |MP52| `145.15.0.94`| N/A | Teams client: `1449/1.0.94.2024060310`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| July 2, 2024| |VP59| `91.15.0.147`| N/A | Teams client: `1449/1.0.94.2024060310`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| July 2, 2024| |MP52| `145.15.0.83`| N/A | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| January 18, 2024| @@ -184,16 +194,16 @@ The following are the latest firmware versions released via Microsoft Teams Admi #### HP | Poly | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| Cloud| |:----------------|:-------------------|:----------------------------|:------------------------------------------------------------------|:-------------------------|:----------------------------------| -|CX350/CCX400/CCX505/CCX600 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| January 22, 2024| DoD | -| CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.5.1732` | `8.1.3.1301`| Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| January 19, 2024| GCCH| +|CCX350/CCX400/CCX505/CCX600 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| January 22, 2024| DoD | +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.5.1732` | `8.1.3.1301`| Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| January 19, 2024| GCCH| |Trio C60 | `8.1.5.1737` | `8.1.3.1300` | Teams client: `1449/1.0.94.2023072509`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| January 19, 2024 | GCCH| |CCX500 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| September 26, 2023| DoD | -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.3.1301` | N/A | Teams client: `1449/1.0.94.2023060906`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| August 10, 2023| GCCH| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.3.1301` | N/A | Teams client: `1449/1.0.94.2023060906`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| August 10, 2023| GCCH| |Trio C60 | `8.1.3.1300` | N/A | Teams client: `1449/1.0.94.2023060906`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| August 10, 2023 | GCCH| -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| May 8, 2023| GCCH | -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.1.1.3290` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| March 30, 2023| GCCH| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.2.1122` | N/A | Teams client: `1449/1.0.94.2023041203`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| May 8, 2023| GCCH | +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.1.1.3290` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| March 30, 2023| GCCH| |Trio C60 | `8.1.1.3291` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202301162118.product`| March 30, 2023| GCCH| -|CX350/CCX400/CCX500/CCX505/CCX600 | `8.0.2.3267` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202209060820.product`| February 16, 2023| GCCH| +|CCX350/CCX400/CCX500/CCX505/CCX600 | `8.0.2.3267` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202209060820.product`| February 16, 2023| GCCH| |Trio C60 | `8.0.2.3266` | N/A | Teams client: `1449/1.0.94.2022110803`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202209060820.product`| February 16, 2023| GCCH| @@ -246,6 +256,7 @@ The following are the latest firmware versions released via Microsoft Teams Admi #### Audiocodes | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| |:----------------|:-------------------|:----------------------------|:---------------------------------------------------------------|:----------------------------| +| RX Panel | `2.4.124` | N/A| Teams client: `1449/1.0.97.2024061108`
Company Portal: `5.0.6152.0`
Admin Agent: `1.0.0.202402202353.product`| August 1, 2024| | RX Panel | `2.4.55` | N/A| Teams client: `1449/1.0.97.2024010401`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202402202353.product`| May 16, 2024| | RX Panel | `2.2.808` | N/A| Teams client: `1449/1.0.97.2023111003`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202310260109.product`| February 27, 2024| | RX Panel | `2.2.311` | N/A| Teams client: `1449/1.0.97.2023080401`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| October 16, 2023| @@ -295,6 +306,7 @@ The following are the latest firmware versions released via Microsoft Teams Admi #### Poly | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| |:----------------|:-------------------|:----------------------------|:---------------------------------------------------------------------------------|:---------------------------------------------| +| TC10 | `6.3.0-211719` | N/A| Teams client: `1449/1.0.97.2024042504`
Company Portal: `5.0.6061.0`
Admin Agent: `1.0.0.202402202353.product`| August 1, 2024| | TC10 | `5.0.1.211321` | N/A| Teams client: `1449/1.0.97.2023080401`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| December 12, 2023| | TC10 | `5.0.0.211238` | N/A| Teams client: `1449/1.0.97.2023060102`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202306202019.product`| September 12, 2023| @@ -325,9 +337,39 @@ The following are the latest firmware versions released via Microsoft Teams Admi #### Neat | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date| Cloud| -|:----------------|:-------------------|:----------------------------|:-------------------------------------------------------------------------|:-------------------------------------| +|:----------------|:-------------------|:----------------------------|:-------------------------------------------------------------------------|:-------------------------------------|:--------------------| +| Neat Pad | `NFA1.20240516.0501` | N/A| Teams client: `1449/1.0.97.2024040202`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202402202353.product`| July 30, 2024| GCCH| | Neat Pad | `NFA1.20240120.0109` | N/A| Teams client: `1449/1.0.97.2023111003`
Company Portal: `5.0.5484.0`
Admin Agent: `1.0.0.202310260109.product`| March 26, 2024| GCCH| +## End of certification Teams devices + +Microsoft and its Original Equipment Manufacturers (OEM) partners continually develop products to meet the needs of the market and elevate the Teams devices experience. During the product lifecycle, some products may receive an OS upgrade before their certification expires and will undergo re-certification, while others might not get re-certified and will ultimately be discontinued by the OEM. + +We recognize that device certification expiration can impact your business. Our OEM partners have detailed End-of-Life policies to assist and direct you towards adopting newer technologies. For the most current information on Teams certified devices referenced here, please consult our OEM partners' websites. + +Following a certification expiration, Microsoft is committed to supporting the latest version of the Teams client on certified devices for a span of two years after the certification period concludes. While Microsoft will make every effort to maintain support as described here, it retains the discretion to modify its support policy if necessary. Should any changes occur, they will be communicated through established channels directed at customers. + +| Device Category | Device Model | Android OS Version | Certification end date | +|:----------------|:-------------------|:----------------------------|:--------------------------| +|Teams phones - conference|Poly Trio 8500/8600|7|October 4, 2021| +|Teams phones|Yealink T55/T55A|7|October 4, 2021| +|Teams phones|Yealink T56/T56A|7|October 4, 2021| +|Teams phones|Yealink T58/T57A|7|October 4, 2021| +|Teams phones - conference | Yealink CP960| 7 | October 4, 2021 | +|Teams phones | Yealink MP52 | 9 | August 5, 2023 | +|Teams phones - video | Yealink VP59 | 9| August 5, 2023| +|Teams phones | AudioCodes C448HD | 9| August 5, 2023 | +|Teams phones | AudioCodes C450HD | 9 | August 5, 2023 | +|Teams phones - conference |Crestron UC-2 | 9 | August 5, 2023 | +|Teams phones | Crestron UC-P8| 9 | August 5, 2023 | +|Teams phones | Crestron UC-P10 | 9 | August 5, 2023 | +|Teams phones - video| Crestron UC-P8-C | 9 | August 5, 2023 | +|Teams phones - video | Crestron UC-P10-C | 9 | August 5, 2023 | +|Teams displays | Crestron UC-P8-TD | 9 | August 5, 2023 | +|Teams displays | Crestron UC-P10-TD| 9 | August 5, 2023 | +|Teams Rooms for Android | Yealink VC210 | 9 | August 5, 2023 | +|Teams Rooms for Android | EPOS Expand Vision 3T | 9 | August 5, 2023| + ## More resources diff --git a/Teams/devices/usb-devices.md b/Teams/devices/usb-devices.md index ea6678940c..113da0633f 100644 --- a/Teams/devices/usb-devices.md +++ b/Teams/devices/usb-devices.md @@ -4,7 +4,7 @@ ms.author: tonysmit author: mstonysmith manager: pamgreen ms.reviewer: slamprianou -ms.date: 11/02/2023 +ms.date: 07/19/2024 ms.topic: article ms.service: msteams ms.subservice: itpro-devices @@ -21,24 +21,14 @@ f1.keywords: description: See what USB peripherals and devices (such as headsets, speakerphones, webcams, and monitors) are certified for Microsoft Teams. --- -# USB audio and video devices certified for Microsoft Teams +# Personal peripherals certified for Microsoft Teams -The peripherals certification program ensures USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required, and offer call control with Microsoft Teams and Skype for Business. The products provide a great experience for end users and administrators. +The personal peripherals certification program ensures peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required, and offer call control with Microsoft Teams. The products provide a great experience for end users and administrators. To explore devices tested and certified for Microsoft Teams, head over to the [Teams store](https://products.office.com/microsoft-teams/across-devices/devices). For more information about call control support with Teams, see [control calls using a headset in Teams](https://support.office.com/article/Control-calls-using-a-headset-in-Teams-65d6e104-444d-4013-b8c2-f11317dd69a8). -> [!TIP] -> Looking for devices certified for Skype for Business? Head over to [USB audio and video devices certified for Skype for Business](/skypeforbusiness/certification/devices-usb-devices). - -## Understanding certification categories - -Users don’t need to replace previously certified devices when upgrading to Teams from Skype for Business. All certified devices are supported for Microsoft Teams and Skype for Business users, with only a few differences. Certification also provides further designation for certain device categories. - -- **Skype for Business certified with Teams upgrade** Devices certified at this level were initially certified for Skype for Business. Microsoft works with device manufacturers to deliver the best Teams integration experience possible without any changes to the original hardware. The *hookswitch* button acts as a Teams button when not in a call, and may include more functions over time. Devices in this category may carry the Teams certification badge on marketing materials. -- **Certified for Microsoft Teams** Devices certified at this level indicate the newest devices certified, for a no-compromise Teams experience. These devices offer all of the benefits of prior certification and also include a dedicated Teams button with LED indicator. With most form factors, the Teams button will be an easy-to-find tactile button with the Teams logo. Microsoft continues to work with device manufacturers to deliver new value via firmware updates over time. - ### Special usage designations - **Native Bluetooth Certified Audio Peripherals** Most Bluetooth headsets and speakerphones that are certified for Microsoft Teams are designed to be used with a USB dongle for connectivity to PCs and Mac hosts. Many users have been asking for the option to directly pair their device with the host, because they don't have enough USB ports, or they don't want to have to remember to bring the USB dongle with them when they work in different locations. @@ -50,14 +40,13 @@ Users don’t need to replace previously certified devices when upgrading to Tea - **Premium Microphone for Open Office** All headsets are tested to provide clear audio, but open office and other noisy environments pose a greater challenge. Headsets with this designation pick up the voice of the headset user but don't transmit the sound of their neighbors. - **Meeting room size** Shared devices such as speakerphones and cameras have a supported usage distance. Recommended distances may be different depending on the manufacturer. To give customers clear guidance, all shared devices are tested at certification against well-defined rooms sizes and noise environments. -Browse [devices certified for Microsoft Teams](https://products.office.com/microsoft-teams/across-devices/devices). - ## End-user experience ### New Teams certification benefits - Dedicated Teams button and LED indicator light. -- User notification of events and alerts from the Teams client (for example, meeting starting, voicemail or missed call). +- User notification of events and alerts from the Teams client (for example, meeting starting). + - Ability to activate the Teams client or respond to notification with a press of the button (for example, to join a meeting). - Certification designed for extensibility (new device/client features to be delivered via firmware update). @@ -75,17 +64,18 @@ Browse [devices certified for Microsoft Teams](https://products.office.com/micro - No provisioning required. - All devices support firmware updates to allow new features and performance improvements. -If you're a manufacturer and want to join the certification program, see [How to Join](/skypeforbusiness/certification/how-to-join) for requirements and available programs. +If you're a manufacturer and want to join the certification program, see [How to Join](certification-join.md) for requirements and available programs. ## Certified devices -*Table Updated June 2024* +*Table Updated July 2024* > [!NOTE] > The date format is MM/DD/YYYY. | Manufacturer | Model | Qualified | Certified Program | |:--------------------|:----------------------------------------------------------|:---------------|:-------------------------------------------------------| +|Yealink |WH64 Hybrid Dual/Mono Headset |7/23/2024 |Certified for Microsoft Teams | |Yealink |WH64 Dual/Mono Headset |6/18/2024 |Certified for Microsoft Teams | |Lenovo |Wireless VoIP Headset |5/21/2024 |Certified for Microsoft Teams | |Logi |Zone 305 Headset |4/30/2024 |Certified for Microsoft Teams | diff --git a/Teams/dimensions-and-measures-available-in-call-quality-dashboard.md b/Teams/dimensions-and-measures-available-in-call-quality-dashboard.md index 9f2728999f..907b109ff6 100644 --- a/Teams/dimensions-and-measures-available-in-call-quality-dashboard.md +++ b/Teams/dimensions-and-measures-available-in-call-quality-dashboard.md @@ -25,12 +25,12 @@ f1.keywords: ms.custom: - Reporting - seo-marvel-mar2020 -description: "Get detailed information about the dimensions and measurements used by the Call Quality Dashboard (CQD) for Microsoft Teams and Skype for Business Online." +description: "Get detailed information about the dimensions and measurements used by the Call Quality Dashboard (CQD) for Microsoft Teams." --- # Dimensions and measurements available in Call Quality Dashboard (CQD) -The Call Quality Dashboard (CQD) for Microsoft Teams and Skype for Business Online allows you to understand the quality of calls made with these services. This article describes the dimensions and measurements visible through CQD. To learn more about CQD, see [Use CQD to manage call and meeting quality in Microsoft Teams](quality-of-experience-review-guide.md). +The Call Quality Dashboard (CQD) for Microsoft Teams allows you to understand the quality of calls made with these services. This article describes the dimensions and measurements visible through CQD. To learn more about CQD, see [Use CQD to manage call and meeting quality in Microsoft Teams](quality-of-experience-review-guide.md). ## First and Second endpoint classification @@ -42,7 +42,7 @@ Many of the dimensions and measurements in CQD are labeled as first or second. T In the following example, each row represents a pair of User Agents involved in a stream: -|User Agent Category of Caller |User Agent Category of Callee |First Endpoint |Second Endpoint|First Is Caller +|User Agent Category of Caller |User Agent Category of Callee |First Endpoint |Second Endpoint|First Is Caller| |:--- |:--- |:--- |:--- |:--- | |AV-MCU |OC (Skype for Business client) |AV-MCU |OC (Skype for Business client) |TRUE | |OC (Skype for Business client) |AV-MCU |AV-MCU |OC (Skype for Business client) |FALSE | @@ -79,7 +79,6 @@ For example, the Duration (Minutes) dimension represents the call duration in se |064: [1 - 2) |1 minute < = stream duration < 2 minutes | |065: [2 - 3) |2 minutes < = stream duration < 3 minutes | |066: [3–4) |3 minutes < = stream duration < 4 minutes | -| | | The \ is used to control the sort order when presenting the data and can be used for filtering. For example, a filter on Duration (Minutes) < "065", would show streams with duration less than 2 minutes (The leading '0' is needed for the filter to work as expected). The actual value of the sort order string isn't significant. @@ -105,13 +104,12 @@ For example, the Network Connection Detail Pair shows the Network Connection Det |Wired : Wired |First and second endpoints both used wired ethernet connections. | |Wired : wifi | One endpoint used a wired ethernet connection and the other endpoint used a Wi-Fi connection. | |: wifi |One endpoint used a WiFi connection and the network connection used by the other endpoint is unknown. | -| | | #### Blank values The table below describes why a dimension might be blank. Many dimensions and measurements are blank if the QoE Record Available dimension is false. Missing QoE typically occurs when the call isn't successfully established, or when the client fails to send its telemetry to the service. -### Available dimensions +### Available dimensions The following table lists the dimensions currently available in CQD, in the order listed in the Query Editor used to create reports or edit previously defined reports. @@ -696,8 +694,8 @@ Second Media Bypass | Boolean | Indicates if the audio stream was bypassing the |**VDI**|||| |First Client VDI Desktop Version| String | The VDI Teams client version of the first endpoint. | • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| |Second Client VDI Desktop Version | String | The VDI Teams client version of the second endpoint. | • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| -|First Client VDI Mode| String | The vdiMode value of the first endpoint.
**Example:** 3100 | • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| -|Second Client VDI Mode| String | The vdiMode value of the second endpoint.
**Example:** 3100 | • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| +|First Client VDI Mode| String | The vdiMode value of the first endpoint.
**Example:** 3100
First digit = `[1,2 for Citrix]` `[3 for VMware]` `[5 for AVD/Windows 365]`
Second digit = `[0 not optimized]` `[1 optimized with WebRTC]` `[2 optimized with SlimCore]`| • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| +|Second Client VDI Mode| String | The vdiMode value of the second endpoint.
**Example:** 3100
First digit = `[1,2 for Citrix]` `[3 for VMware]` `[5 for AVD/Windows 365]`
Second digit = `[0 not optimized]` `[1 optimized with WebRTC]` `[2 optimized with SlimCore]` | • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| |First Client VDI Connected State | String | Indicates the VDI connected state of the first endpoint.| • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| |Second Client VDI Connected State| String | Indicates the VDI connected state of the second endpoint.| • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| |First Client VDI Provider Version| String | The VDI provider client version of the first endpoint. | • Endpoint isn't running on VDI.
• Data wasn't provided by the endpoint| diff --git a/Teams/emergency-numbers-reference.md b/Teams/emergency-numbers-reference.md index 9f98e8d593..016bc580a5 100644 --- a/Teams/emergency-numbers-reference.md +++ b/Teams/emergency-numbers-reference.md @@ -30,90 +30,197 @@ The following table lists country, ISO country code, and the associated emergenc |Country|ISO Country Code|Emergency Numbers| |---|---|---| +|Aland Islands |AX |112 | +|Albania |AL |112
126
127
128
129 | +|Algeria |DZ |1021
104
1055
1548 | +|American Samoa |AS |911 | +|Andorra |AD |110
112
116
118 | |Angola|AO|111
115
116| +|Anguilla |AI |911 | |Argentina|AR|109
911
100
101
106
107
128| -|Austria|AT|112
122
128
133
140
141
142
144
147| +|Armenia |AM |911
100
101
102
103
104
177 | |Australia|AU|000
112
106
132500| +|Austria|AT|112
122
128
133
140
141
142
144
147| +|Azerbaijan |AZ |112
101
102
103
104
199 | +|Bahrain |BH |112
199
990
992
994
999 | +|Bangladesh |BD |999
16163 | |Belgium|BE|100
101
102
103
105
106
107
108
110
112
117
119| +|Benin|BJ |112
117
118 | +|Bermuda |BM |911 | +|Bhutan |BT |113
110
112
999 | +|Bolivia|BO |110
111
115
119
156
160
176 | +|Bosnia & Herzegovina |BA |121
122
123
124
1282 | +|Botswana |BW |112
116
991
997
998
999 | +|Bouvet Island|BV|Not applicable (uninhabited)| +|Brunei Darussalam |BN |991
993
995
998 | |Bulgaria|BG|112
166
150
160| -|Saint Barthelemy|BL|112
15
17
18| +|Burkina Faso |BF |15
16
17
18
112
199
1010
1111
1130 | +|Burundi |BI |113
413 | |Brazil|BR|128
180
185
190
191
192
193
194
197
198| +|Cambodia|KH|117
118
119
666| +|Cameroon|CM|117
118
119| |Canada|CA|911
911 DialMask=1911
911 DialMask=9911
933| -|Switzerland|CH|112
117
118
143
144
147| -|Ivory Coast (Côte d'Ivoire)|CI|100
110
111
170
180
185
145| +|Cape Verde |CV |112 | +|Central African Republic |CF |114
117
118 | +|Chad |TD |114
115 | |Chile|CL|130
131
132
133
134
135
136
137
138
1400| -|Cameroon|CM|117
118
119| +|China |CN |110
119
120
122 | +| Christmas Island | CX | 000 | +| Cocos Islands | CC | 000 | |Colombia|CO|123
111
112
119
125
146
156| +| Comoros | KM | 111
112
113
115
117
118 | +| Congo | CG | 112 | +| Cook Islands | CK | 999
996
22664
22499 | |Costa Rica|CR|911
112
1117
1118| +|Ivory Coast (Côte d'Ivoire)|CI|100
110
111
170
180
185
145| +|Croatia|HR|192
193
194
195
1987
116000
116006
116111
112| |Cyprus|CY|112
199| |Czech Republic|CZ|112
150
155
156
158| |Germany|DE|110
112| |Denmark|DK|112
114| +| Djibouti | DJ | 17
18
19 | +| Dominica | DM | 911 | |Dominican Republic|DO|911| |Ecuador|EC|911| +| Egypt | EG | 122
123
180 | +|El Salvador|SV|911
913
132| +| Equatorial Guinea | GQ | 112
113
114
115
116 | |Estonia|EE|112| -|Spain|ES|061
062
080
085
091
092
112| +|Eswatini|SZ|999
933
977| +| Ethiopia | ET | 911
112
907
939
991
| +| Faroe Islands | FO | 112
114 | +| Fiji | FJ | 911
910
913
915
917
919 | |Finland|FI|112| |France|FR|112
115
116000
119
15
17
18| -|United Kingdom|GB|999
112| |French Guiana|GF|112
15
17
18
196| -|Guadeloupe|GP|112
15
17
18
114
196| +| Gabon | GA | 112
177
1333
1488 | +| Gambia | GM | 112
116
117
118 | +| Georgia | GE | 112
111
114
123
125
144 | +| Ghana | GH | 112
116
190
191
192
193 | +| Gibraltar | GI | 999 | |Greece|GR|112
100
166
199
108
197
11112| +| Greenland | GL | 112
113
114 | +| Grenada | GD | 911
399
434
677
724
774 | +|Guadeloupe|GP|112
15
17
18
114
196| +| Guam | GU | 911 | |Guatemala|GT|110
122
123
1554| +| Guernsey | GG | 999 | +| Guinea | GN | 18
19
115
117 | +| Guinea-Bissau | GW | 121
118
119 | +| Haiti | HT | 114
116
122 | +| Heard Island &
McDonald Islands | HM | Not applicable (uninhabited) | +| Honduras | HN | 911
198
100 | |Hong Kong|HK|999| -|Croatia|HR|192
193
194
195
1987
116000
116006
116111
112| |Hungary|HU|104
105
107
112| |Indonesia|ID|112
110
119
113| +| Iceland | IS | 112 | +|India|IN|112
100
101
102| +| Iraq | IQ | 104
115
122
| |Ireland|IE|999
112| +| Isle of Man | IM | 999 | |Israel|IL|100
101
102
104
105| -|India|IN|112
100
101
102| |Italy|IT|112
113
114
115
118| +| Jamaica | JM | 110
112
119 | |Japan|JP|110
119
118| -|Kenya|KE|109
112
999
114
117
110| -|Cambodia|KH|117
118
119
666| -|South Korea|KR|112
119
122| +| Jersey | JE | 999 | +| Jordan | JO | 911
191
193
199 | |Kazakhstan|KZ|103
112| -|Sri Lanka|LK|110
112
119| +|Kenya|KE|109
112
999
114
117
110| +| Kuwait | KW | 112
152 | +| Kyrgyzstan | KG | 112
101
102
103
161 | +| Lao People's
Democratic Republic
(the) | LA | 1191
1169
1190
1192
1195
1199 | +|Latvia|LV|110
113
114
115
116006
116123
116000
116111
112| +| Lebanon | LB | 112
125
140
175 | +| Lesotho | LS | 112 | +| Liberia | LR | 911
144
4455 | +| Libya | LY | 1415
112
193
1515 | +| Liechtenstein | LI | 112
117
118
143
144
147 | |Lithuania|LT|112| |Luxembourg|LU|112
113| -|Latvia|LV|110
113
114
115
116006
116123
116000
116111
112| -|Saint Martin|MF|112
15
17
18| -|Sint Maarten|SX|911
912
913
919| -|Martinique|MQ|112
15
17
18
114
191
196| +| Madagascar | MG | 17
117
118 | +| Malawi | MW | 997
490
491
990
998
999
4312 | +|Malaysia|MY|999
112| +| Maldives | MV | 102
104
105
115
118
119
191 | |Malta|MT|112| +|Martinique|MQ|112
15
17
18
114
191
196| +| Mauritania | MR | 101
117
118 | +| Mauritius | MU | 112
999
114
115 | +|Mayotte|YT|112
15
17
18
114
191
196| |Mexico|MX|911| -|Malaysia|MY|999
112| -|Nicaragua|NI|102
115
118| +| Moldova | MD | 112 | +| Mongolia | MN | 101
102
103 | +| Montenegro | ME | 112
122
123
124
129 | +| Morocco | MA | 15
19
177 | +| Mozambique | MZ | 117
119
198 | +| Namibia | NA | 112
924
998
9682
10111 | +| Nepal | NP | 100
101
102
103
104 | |Netherlands|NL|112| -|Norway|NO|110
112
113| |New Zealand|NZ|111| +|Nicaragua|NI|102
115
118| +| Niger | NE | 15
118
17
8383
18 | +| Nigeria | NG | 112 | +| Norfolk Island | NF | 000 | +| North Macedonia | MK | 112
192
193
194 | +| Northern Mariana Islands | MP | 911 | +|Norway|NO|110
112
113| +| Oman | OM | 9999
112 | +| Pakistan | PK | 15
16
115
130
1122 | +| Palestine | PS | 100
101
177 | |Panama|PA|911
103
104| +| Papua New Guinea | PG | 110
111
112 | +| Paraguay | PY | 911 | |Peru|PE|105
106
110
115
116| |Philippines|PH|911| |Poland|PL|984
985
986
987
989
991
992
993
994
995
996
997
998
999
112| -|Puerto Rico|PR|911
911 DialMask=1911
911 DialMask=9911
933| |Portugal|PT|112
117| +|Puerto Rico|PR|911
911 DialMask=1911
911 DialMask=9911
933| +| Qatar | QA | 999 | |Reunion|RE|112
15
17
18
196| |Romania|RO|112
113| |Rwanda|RW|112
110
113
912| -|Sweden|SE|112
11313
11414
1177| +|Saint Barthelemy|BL|112
15
17
18| +|Saint Martin|MF|112
15
17
18| +| São Tomé e Príncipe | ST | 112
113 | +| Saudi Arabia | SA | 911
112
123
992
993
996
997
998
999 | +| Senegal | SN | 17
18
123
1515 | +| Serbia | RS | 112
192
193
194 | +| Seychelles | SC | 112
111
133
141
151
160
999 | |Singapore|SG|993
995
999| +|Sint Maarten|SX|911
912
913
919| +|Slovakia|SK|112
150
155
158| |Slovenia|SI|113
116000
116111
116123
112| +| Somalia | SO | 555
777
888
999 | +|South Africa|ZA|10111
10177
112
116
107
17737
1020
139| +|South Korea|KR|112
119
122| +|Spain|ES|061
062
080
085
091
092
112| +|Sri Lanka|LK|110
112
119| +| St. Lucia | LC | 911
999 | +| St. Vincent and the
Grenadines | VC | 999
911 | +| Sudan | SD | 333
777
999 | |Svalbard|SJ|112| -|Slovakia|SK|112
150
155
158| -|El Salvador|SV|911
913
132| -|Eswatini|SZ|999
933
977| +|Sweden|SE|112
11313
11414
1177| +|Switzerland|CH|112
117
118
143
144
147| +|Taiwan|TW|112
110
119| +| Tajikistan | TJ | 112
101
102
103
104 | +| Tanzania | TZ | 110
111
112
113
114
115 | |Thailand|TH|191
1669
199| +| Timor-Leste | TL | 112 | +| Togo | TG | 117
118
9200 | +| Tunisia | TN | 190
193
194
197
198 | |Turkey|TR|112
132
156
158
177| -|Taiwan|TW|112
110
119| +| Turkmenistan | TM | 001
002
003
004
009 | |Uganda|UG|999
112| +| Ukraine | UA | 112 | +| United Arab Emirates | AE | 112
911
991
992
997
998
999 | +|United Kingdom|GB|999
112| |United States Minor Outlying Islands|UM|911| |United States|US|911
911 DialMask=1911
911 DialMask=9911
933
933 DialMask=9933| +|United States Virgin Islands|VI|911| +| Uruguay | UY | 911
104
105
106
108
112
128 | |Uzbekistan|UZ|112
101
102
103| -|United States Virgin Islands|VI|911| +| Venezuela | VE | 911 | |VietNam|VN|113
114
115| -|Mayotte|YT|112
15
17
18
114
191
196| -|South Africa|ZA|10111
10177
112
116
107
17737
1020
139| +| Western Sahara | EH | 15
19
177 | |Zambia|ZM|999
991
993| |Zimbabwe|ZW|N/A| diff --git a/Teams/enhanced-teams-experience.md b/Teams/enhanced-teams-experience.md index 85bf493f34..b8c9651ae7 100644 --- a/Teams/enhanced-teams-experience.md +++ b/Teams/enhanced-teams-experience.md @@ -85,6 +85,8 @@ Teams Premium provides more ways to safeguard and monitor users' Teams experienc - **Real time telemetry and retention** - Real-time telemetry is gathered automatically for all users who have a Teams Premium license and retained for seven days. +- **Teams Premium feature usage report** - View aggregated usage of Teams Premium features by users in your org. + - **Video quality alerts** - Set up alerts for in-progress meeting video issues and get notified immediately when your specified users experience issues. - **Watermarking** - Enforced through a sensitivity label, watermarks display the email address of a meeting participant. Watermarks are useful for protecting confidential information shared in meetings. @@ -103,6 +105,7 @@ Teams Premium provides more ways to safeguard and monitor users' Teams experienc | Restrict who can record | Yes, use the Teams admin center to add or delete recording restrictions in your meeting templates. Use the Microsoft Purview compliance portal to turn labels with recording restrictions on or off.|[Manage recordings for sensitive meetings](manage-meeting-recording-options.md) | [Record a meeting](https://support.microsoft.com/office/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24?storagetype=stage#bkmk_whocanstartorstoparecording) | | Screen sharing quality alerts|Yes, you can add or remove users.| [Alerts for in-progress meeting screen sharing issues](/MicrosoftTeams/alerts/alerts-in-progress-meeting-screen-sharing) | No end-user control | | Sensitivity labels | Yes, use the Microsoft Purview compliance portal to turn labels on or off.|[Configure Teams meetings with three tiers of protection](configure-meetings-three-tiers-protection.md) | [Sensitivity labels for Teams meetings](https://support.microsoft.com/office/sensitivity-labels-for-teams-meetings-2b244d1d-72d0-471e-8e58-c41079e190fb)| +| Teams Premium feature usage report|No, contact support for assistance.| [Teams Premium feature usage report](/microsoftteams/teams-analytics-and-reports/teams-premium-usage-report) | No end-user control | | Templates, labels, and policies |Yes, use the Teams admin center to add or delete meeting templates. Use the Microsoft Purview compliance portal to turn labels on or off.| [Templates, sensitivity labels, and policies](meeting-templates-sensitivity-labels-policies.md) | [Use custom templates](https://support.microsoft.com/office/use-custom-templates-for-teams-meetings-78279be9-3283-4999-b24e-96fb0da2fb4f) | | Video quality alerts|Yes, you can add or remove users.| [Alerts for in-progress meeting video quality issues](/MicrosoftTeams/alerts/alerts-in-progress-meeting-video) | No end-user control | | Watermarks | Yes | [Require a watermark for meetings](watermark-meeting-content-video.md) | [Watermarks for meetings](https://support.microsoft.com/office/watermark-for-teams-meetings-a9166432-f429-4a19-9a72-c9e8fdf4f589)| diff --git a/Teams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams.md b/Teams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams.md index b7d35a0d80..c7088b56ba 100644 --- a/Teams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams.md +++ b/Teams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams.md @@ -3,7 +3,7 @@ title: Manage the Shifts app for your organization author: lana-chin ms.author: v-chinlana manager: jtremper -ms.date: 11/22/2023 +ms.date: 7/18/2024 ms.topic: conceptual ms.reviewer: imarquesgil audience: admin @@ -57,6 +57,10 @@ Shifts data is stored in one of the following region geographies: Asia Pacific ( To learn more about Shifts data, including data storage location, security and compliance, and access control, see [Shifts data FAQ](shifts-data-faq.md). +## Deploy Shifts + +For an overview of deploying Shifts in your organization, see [Shifts for your frontline organization](/microsoft-365/frontline/shifts-for-teams-landing-page). + ## Set up Shifts ### Enable or disable Shifts in your organization @@ -68,13 +72,13 @@ Shifts is enabled by default for all Teams users in your organization. You can t ### Enable or disable Shifts for specific users in your organization -To allow or block specific users in your organization from using Shifts, make sure Shifts is turned on for your organization on the [Manage apps](../../manage-apps.md) page. Then create a custom policy for app permissions and assign it to those users. To learn more, see [Manage app permission policies in Teams](../../teams-app-permission-policies.md). +To allow or block specific users in your organization from using Shifts, make sure Shifts is turned on for your organization on the [Manage apps](../../manage-apps.md) page. Then create a custom policy for app permissions and assign it to those users. To learn more, see [Use app permission policies to control user access to apps](../../teams-app-permission-policies.md). ### Pin Shifts to Teams #### Use the Tailored frontline app experience to pin Shifts and other apps to Teams -The tailored frontline app experience in Teams pins the most relevant apps in Teams for users who have an [F license](https://www.microsoft.com/microsoft-365/enterprise/frontline#office-SKUChooser-0dbn8nt). Pinned apps include Shifts, Walkie Talkie, Tasks, and Approvals. By default, this feature is on, giving your frontline workers an out-of-the-box experience tailored to their needs. +The tailored frontline app experience in Teams pins the most relevant apps in Teams for users who have an [F license](https://www.microsoft.com/microsoft-365/enterprise/frontline-plans-and-pricing). Pinned apps include Shifts, Walkie Talkie, Tasks, and Approvals. By default, this feature is on, giving your frontline workers an out-of-the-box experience tailored to their needs. The apps are pinned to the app bar—the bar on the side of the Teams desktop client and at the bottom of the Teams mobile clients—where users can quickly and easily access them. @@ -101,6 +105,18 @@ Shift-based tags let your users reach people who are on-shift in real time. Noti You can turn the feature on or off in the Microsoft Teams admin center. To learn more, see [Manage tags in Teams](../../manage-tags.md). +### Deploy the Shifts for Microsoft Teams plugin for Copilot + +With the Shifts for Microsoft Teams plugin for Copilot for Microsoft 365, your frontline workforce can use Copilot for Microsoft 365 within Teams to help manage their schedules. For example, frontline managers can get information about their team’s shifts, open shifts, and scheduled time off, based on schedule data in Shifts. To learn more about the user experience, see [Get insights into your Shifts schedule with Copilot for Microsoft 365](https://support.microsoft.com/topic/30ffaf42-2aa8-4ce0-aee1-b49cbdb6ed08). + +You deploy the Shifts plugin for your users in the Microsoft 365 admin center. Users must be assigned a Copilot for Microsoft 365 license to use the plugin. + +1. In the Microsoft 365 admin center, go to **Settings** > **Integrated apps**. +2. Go to the **Available apps** tab, and then select **Shifts for Teams**. +3. Under **Actions**, select **Deploy app**. You can choose to deploy to specific users or groups. + +To learn more, see [Manage extensions for Copilot in Integrated Apps](/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps). + ## Search the audit log for Shifts events You can search the audit log to view Shifts activity in your organization. To learn more about how to search the audit log and to see a list of [Shifts activities](../../audit-log-events.md#shifts-in-teams-activities) that are logged in the audit log, see [Search the audit log for events in Teams](../../audit-log-events.md). @@ -113,7 +129,7 @@ To send feedback or report an issue, select **Settings and more** (**…**) in T ## Related articles -- [Shifts for Teams](/microsoft-365/frontline/shifts-for-teams-landing-page) +- [Shifts for your frontline organization](/microsoft-365/frontline/shifts-for-teams-landing-page) - [Shifts connectors](/microsoft-365/frontline/shifts-connectors) -- [Shifts Help for frontline workers](https://support.office.com/article/apps-and-services-cc1fba57-9900-4634-8306-2360a40c665b) +- [Shifts Help for frontline workers](https://support.microsoft.com/office/what-is-shifts-f8efe6e4-ddb3-4d23-b81b-bb812296b821) - [Assign policies to your users in Teams](../../policy-assignment-overview.md) diff --git a/Teams/general-teams-templates-in-the-admin-console.md b/Teams/general-teams-templates-in-the-admin-console.md index ebb4ab8bf7..77da63ea36 100644 --- a/Teams/general-teams-templates-in-the-admin-console.md +++ b/Teams/general-teams-templates-in-the-admin-console.md @@ -47,7 +47,7 @@ Manage tasks, share documents, conduct project meetings and document risks and d > [!div class="mx-tdBreakAll"] > | Template type| TemplateId| Properties that come with this template | > | ------------------|--|-----------------------------------------------------------| -> | Manage a Project |`com.microsoft.teams.template.ManageAProject`| Channels: Apps: | +> | Manage a Project |`com.microsoft.teams.template.ManageAProject`| Channels: Apps: | ## Manage an Event* @@ -58,7 +58,7 @@ You might not have access to certain apps based on your app permission policy. > [!div class="mx-tdBreakAll"] > | Template type | TemplateId| Properties that come with this template | > | ------------------ |--|-----------------------------------------------------------| -> | Manage an Event|`com.microsoft.teams.template.ManageAnEvent` | Channels: Apps: