From 3432c16b98e5bd871333f95c8e49def0bd2b4406 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Thu, 26 Sep 2024 14:26:01 -0700 Subject: [PATCH 01/98] Update teams-client-update.md --- Teams/teams-client-update.md | 105 ++++++++++++++++++++++++++--------- 1 file changed, 80 insertions(+), 25 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 7f7d80ab3b..c628dc7040 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -13,54 +13,109 @@ ms.date: 06/28/2024 search.appverid: MET150 f1.keywords: - NOCSH -description: This article outlines the process behind updating the classic Microsoft Teams desktop client. +description: This article outlines the process behind updating the Microsoft Teams desktop client. ms.localizationpriority: Medium appliesto: - Microsoft Teams ms.custom: seo-marvel-apr2020 --- -# Classic Teams update process +> [!NOTE] +> This article contains information for the new Teams client. The classic Teams client has ended support, and is no longer receiving updates. -Teams web app updates are typically released on the fourth Monday of each month. +# Why it's important to keep Teams updated. -Teams desktop client updates are released monthly after rigorous internal testing and validation through our Technology Adoption Program (TAP). Desktop client updates typically start on the fourth Monday of the month and are rolled out gradually to customers throughout the remainder of the week. If a critical update is required, Teams bypasses this schedule and releases the update as soon as it’s available. +Keeping Microsoft Teams up to date is crucial for maximizing productivity and staying connected. Regular updates mean you have access to the latest features, security enhancements, and bug fixes. Updating not only improves the overall performance and reliability of the application, it also helps you and your team collaborate more efficiently. By staying current with updates, you reduce the risk of having issues and ensure compatibility with other tools, making it easier to focus on your work without interruptions. -The desktop client updates itself automatically. Teams checks for updates every few hours behind the scenes, downloads it, and then waits for the computer to be idle before silently installing the update. +## Servicing agreement -Users can also manually download updates by selecting **Check for updates** in the **...** drop-down menu next to your **Profile** icon in the top right of the app. If an update is available, it's downloaded and silently installed when the computer is idle. +As part of a modern online service, the Teams client is updated once per month. The client automatically installs updates when they become available to that client. Because we stagger the availability of updates worldwide, some clients in your organization might receive new updates before others. Because Teams is governed by the Modern Lifecycle Policy, it's expected that users remain on the most up-to-date version of the desktop client. Auto-updates ensure that users have the latest capabilities, performance enhancements, security, and service reliability. -## What can I do if classic Teams desktop client remains outdated? +To identify when desktop clients fall out of date, an in-app alert is displayed if the user’s current version is between one and three months old, and if there's a new version available. This in-app messaging encourages users to update to the latest version of Teams or, if necessary, to reach out to their IT admin to do so. Users on Teams desktop clients that are more than three months old will see a blocking page. This page gives the options to update now, reach out to their IT admin, or continue to Teams on the web. -These are a few reasons your classic Teams client remain outdated (major version below 1.7): - - The update packages can't be downloaded. To address this, make sure the following domains can be accessed from the user's machine: - - statics.teams.microsoft.com - - statics.teams.cdn.office.net - - Multiple users are sharing the machine and new users are logging in frequently (eg., a Kiosk machine) - - Classic Teams is installed into a non-updatable location such as ProgramData or Program Files +Teams desktop clients on Government Clouds currently have an exception to this servicing agreement until further notice. -If you're an admin and multiple users in your organization have remained on an older version of classic Teams client, your users aren't able to automatically move to new Teams. To resolve this, you can use the admin-provision tool TeamsBootstrapper.exe to remove classic Teams as well as to provision the new client. Please see next section to learn more. +For information on new version releases, check [Message Center](https://admin.microsoft.com/AdminPortal/Home#/MessageCenter) or go to **Help** > **What’s new** in the client. -## Can admins deploy updates instead of Teams auto-updating? +## Teams client updates timeline -Admins can quickly move users to new Teams via the provision tool TeamsBootstrapper.exe with the -u argument. To learn more, please see the following article: [Bulk upgrade to the new Microsoft Teams client](new-teams-bulk-install-client.md). +New updates for the Teams desktop client are released twice a month after thorough internal testing and validation through our Technology Adoption Program (TAP). The desktop client is rolled out to customers gradually. -You can use the [Microsoft Teams new client usage report](new-teams-usage-report.md) to find out if the users in your organization are using an outdated classic Teams client. +> [!IMPORTANT] +> When there's a critical update, Teams bypasses the regular schedule and releases the update immediately. -## What about updates to Microsoft 365 Apps for enterprise? -Teams can be installed with new installations of Microsoft 365 Apps for enterprise as described in [Deploy Microsoft Teams with Microsoft 365 Apps for enterprise](/DeployOffice/teams-install). +Other factors that help your client to stay up-to-date: -Teams follows its own update process as outlined earlier in this article. Teams doesn't follow the update process for the other Offices apps, such as Word and Excel. +- Operating System (OS): + - Meets the minimum OS requirements for Teams. + - Your OS version is up-to-date (non-LTSC update channel) and still under support. + - Your OS has the latest patches installed. +- Webview2: + - Webview2 updates automatically on windows, you should make sure it isn’t blocked. This is updated by Teams on macOS. + - Webview2 must be a supported version (latest version). -## Servicing agreement +For more information, see [Teams client system requirements](teams-client-system-requirements.md). -As part of a modern online service, the Teams client is updated once per month. The client automatically installs updates when they become available to that client. Because we stagger the availability of updates worldwide, some clients in your organization might receive new updates before others. Because Teams is governed by the Modern Lifecycle Policy, it's expected that users remain on the most up-to-date version of the desktop client. Auto-updates ensure that users have the latest capabilities, performance enhancements, security, and service reliability. +## How the updates work -To identify when desktop clients fall out of date, an in-app alert is displayed if the user’s current version is between one and three months old, and if there's a new version available. This in-app messaging encourages users to update to the latest version of Teams or, if necessary, to reach out to their IT admin to do so. Users on Teams desktop clients that are more than three months old will see a blocking page. This page gives the options to update now, reach out to their IT admin, or continue to Teams on the web. +- **Update checks**: Teams applications on both Windows and Mac devices check for updates when the application starts up and every few hours in the background, whether the application is running or not. A user must be signed into the machine for updates to happen. +- **Download**: Updates are downloaded based on availability and staged to the user session. By using Windows Defender Optimization, only the delta that's different from the current installed version (the differential update) is downloaded. +- **Restart**: Restarting the application is required for the update to take effect. +- **Manual**: The update starts automatically when the application is idle. A user can choose to restart sooner by selecting the **Restart** button next to the ellipsis (...) button in the client. -Teams desktop clients on Government Clouds currently have an exception to this servicing agreement until further notice. +### Issues with Windows update and best practices -For information on new version releases, check [Message Center](https://admin.microsoft.com/AdminPortal/Home#/MessageCenter) or go to **Help** > **What’s new** in the client. +- Windows delivery optimization service is disabled or configured with unsupported mode (100). This blocks the updater’s ability to download the update payload. + - There's a Windows Delivery Optimization service configuration requirement: [Upgrade to the new Teams client using policies](new-teams-deploy-using-policies.md). + - Note that enabling the Peer to Peer capability isn't required. +- Team’s app package is modified by a user. The MSIX packages are installed machine-wide under the Program Files directory. The file ACLs are tightly controlled and monitored by the Windows OS. If the file ACLs are modified or changed by a user, the system deems the application to be in a corrupted state. This leads to unexpected behaviors such as crashing, unexpected app termination, and a failure to update. + - It’s essential to make sure the files under the installation directory (%programfiles%\windowsapps) aren't altered in any way. +- Network settings that block Team’s CDN endpoints cause delivery optimization service failures and a failure to update the app. + - You must allow Microsoft M365 endpoints in network configuration. For more information see [Microsoft 365 URLs and IP address ranges](/microsoft-365/enterprise/urls-and-ip-address-ranges). + - Avoid SSL inspection on M365 endpoints. SSL inspection is known to cause high update download failure rate and retries. +- Running on an out of support OS, or a Windows version that doesn't have the latest updates and patches can lower the success of Teams updates. + - Windows 11 improves the Teams application update success rate and reliability as it has the most current installer. + - Make sure you install all OS patches before deploying Teams on Windows 10 or Windows 11. + +## Updating Teams on Mac devices + +- The Teams desktop client updates itself using Microsoft AutoUpdate (MAU), similar to other Microsoft applications. Learn more about MAU at [Configuring Microsoft AutoUpdate (MAU) for Organization Specific Updates](/microsoft-365-apps/mac/mau-configure-organization-specific-updates). +- Teams uses default MAU Office channels for updates, as well as a custom channel for Teams-specific scenarios. The post-installation script registers the app with MAU’s default Office channel (Current, Preview, or Beta) to ensure the app can be updated by MAU without running itself. +- When the update is downloaded while Teams is running, we leverage MAU’s Install On Clone feature, to prepare the installation. Once a user quits the application, MAU will finish updates by moving the clone to the /Applications folder. Teams for Mac doesn't automatically restart to apply updates. It always waits for user to take the action. +- Users can also manually check for updates by selecting **Check for updates** from the Help menu bar item. This action opens Microsoft AutoUpdate (MAU). + +### How to configure MAU + +- No special configuration is required if the MAU preferences are left at default values. +- If your organization employs managed MAU preferences, the Teams app preferences should look like this: + +XXX WHAT CODE FORMAT IS THIS I NEED TO KNOW TO MARK IT PROPERLY + +    /Applications/Microsoft Teams.app +     +      Application ID +      TEAMS21 +      LCID +      1033 +     + +### Issues with Mac update and best practices + +- Microsoft AutoUpdate (MAU) not being installed or being blocked on your device. + - Since MAU is an integral part of New Teams, it's included with the Teams installer. When Teams is first installed, MAU is also installed unless it's already present on the device. However, there have been instances where MAU has been deliberately removed or blocked by firewalls. + - To see if you have MAU installed, select **Check for Updates** from the Help menu bar item. This should open the MAU user interface, but if MAU isn't installed, nothing will happen. + - To make sure that MAU is allowed to function correctly, we need to first check the MAU configuration (link to How to troubleshoot MAU configuration XXX NO LINK HERE). If the configuration is correct and MAU is installed (link to the How to configure MAU section XXX NO LINK PROVIDED), and it still doesn't work, it's likely being blocked, and the user should contact their administrator. +- MAU is outdated. + - Microsoft Teams needs MAU version 4.52.22101101 at a minimum, but it's strongly recommended to use version 4.73.24071426 or higher for crucial security updates. Note that MAU self-updates, and a manual update should not be required under the default settings. +- Your organization uses a custom MAU profile and the Teams portion isn't configured correctly. + - As previously mentioned, Teams handles MAU registration autonomously within user preferences. There are instances when an organization deploys custom MAU preferences using an MDM management system. In such cases, the managed preferences take precedence. Occasionally, these settings might be incorrectly configured. Common issues include a complete lack of Teams configuration, outdated configurations for Classic Teams, or configurations that reference the old name **Microsoft Teams (work or school).app**. + +### How to troubleshoot a MAU configuration + +XXX I'm not putting this in until I confirm with Meera Krishna that this doesn't exist in the support docs. + + +XXX LEAVING VDI IN FOR NOW. ## What about updates to Teams on VDI? From 594782ae77bcc96b0dc6786da61225d213aa698f Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 27 Sep 2024 11:04:32 -0700 Subject: [PATCH 02/98] Update teams-client-update.md --- Teams/teams-client-update.md | 16 +++++++++------- 1 file changed, 9 insertions(+), 7 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index c628dc7040..3663127451 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -9,7 +9,7 @@ audience: admin ms.collection: - M365-collaboration ms.reviewer: -ms.date: 06/28/2024 +ms.date: 10/13/2024 search.appverid: MET150 f1.keywords: - NOCSH @@ -20,12 +20,12 @@ appliesto: ms.custom: seo-marvel-apr2020 --- -> [!NOTE] -> This article contains information for the new Teams client. The classic Teams client has ended support, and is no longer receiving updates. - # Why it's important to keep Teams updated. -Keeping Microsoft Teams up to date is crucial for maximizing productivity and staying connected. Regular updates mean you have access to the latest features, security enhancements, and bug fixes. Updating not only improves the overall performance and reliability of the application, it also helps you and your team collaborate more efficiently. By staying current with updates, you reduce the risk of having issues and ensure compatibility with other tools, making it easier to focus on your work without interruptions. +> [!IMPORTANT] +> This article contains information for the new Teams client. The classic Teams client has ended support, and is no longer receiving updates. + +Keeping Microsoft Teams up-to-date is crucial for maximizing productivity and staying connected. Regular updates mean you have access to the latest features, security enhancements, and bug fixes. Updating not only improves the overall performance and reliability of the application, it also helps you and your team collaborate more efficiently. By staying current with updates, you reduce the risk of having issues and ensure compatibility with other tools, making it easier to focus on your work without interruptions. ## Servicing agreement @@ -91,13 +91,15 @@ For more information, see [Teams client system requirements](teams-client-system XXX WHAT CODE FORMAT IS THIS I NEED TO KNOW TO MARK IT PROPERLY -    /Applications/Microsoft Teams.app +```html +/Applications/Microsoft Teams.app            Application ID       TEAMS21       LCID       1033      +``` ### Issues with Mac update and best practices @@ -117,6 +119,6 @@ XXX I'm not putting this in until I confirm with Meera Krishna that this doesn't XXX LEAVING VDI IN FOR NOW. -## What about updates to Teams on VDI? +## Updates to Teams on VDI Teams clients on Virtual Desktop Infrastructure (VDI) aren't automatically updated the way that non-VDI Teams clients are. You have to update the VM image by installing a new MSI as described in the instructions to [Install Teams on VDI](teams-for-vdi.md). You must uninstall the current version to update to a newer version. From becf776d694939580a7b5416c0793c00b5bd6c6a Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Thu, 3 Oct 2024 15:11:04 -0700 Subject: [PATCH 03/98] Update external-domain-activity-report.md --- .../external-domain-activity-report.md | 18 +++++++++++++----- 1 file changed, 13 insertions(+), 5 deletions(-) diff --git a/Teams/teams-analytics-and-reports/external-domain-activity-report.md b/Teams/teams-analytics-and-reports/external-domain-activity-report.md index d6422f09d8..e25201843c 100644 --- a/Teams/teams-analytics-and-reports/external-domain-activity-report.md +++ b/Teams/teams-analytics-and-reports/external-domain-activity-report.md @@ -18,7 +18,12 @@ appliesto: --- # Microsoft Teams external domain activity report -The external domain activity report in the Microsoft Teams admin center shows you how you communicate with [trusted external organizations](/microsoftteams/trusted-organizations-external-meetings-chat?tabs=organization-settings#specify-trusted-microsoft-365-organizations) over chat. This report includes information for 1:1 chats, group chats, and meeting chats, but not for calls or meetings themselves. This report includes both a base and Teams Premium version, where the base version tells you which domains you communicate with and the premium version exposes more detailed information about your communication with each domain. +The external domain activity report in the Microsoft Teams admin center shows you how you communicate with [trusted external organizations](/microsoftteams/trusted-organizations-external-meetings-chat?tabs=organization-settings#specify-trusted-microsoft-365-organizations) over chat. This report includes information for 1:1 chats, group chats, and meeting chats. + +> [!NOTE] +> We count the following events as meeting chats: When a user is invited to a meeting, when a meeting ends, and when a user leaves a meeting chat. + +This report includes both a base and Teams Premium version, where the base version tells you which domains you communicate with and the premium version exposes more detailed information about your communication with each domain. > [!NOTE] > If you have an explicit allowed domains list, this report may include domains not on your allow list. It's possible for users from an allowed organization to start a group chat with users from your organization and users from other organizations allowed by them, but not allowed by you. These domains will show up in your external domain activity report. @@ -45,12 +50,15 @@ The external domain activity report in the Microsoft Teams admin center shows yo > > It's possible to have 0 **people in my org**. If an external domain reaches out to your organization and receives no response, we will display 0 **people in my org**. +> [!IMPORTANT] +> In addition to managed communication, we look at when anonymous users join meetings. If you have **Anonymous user join** turned on, you might have unexpected domains appear on your list. Our reports show the names of the domains of the users who joined meetings, rather than marking them as anonymous. + ## Interpret the domain-specific report -|Item |Description | -|--------|-------------| -|**Premium:** Username|The UPN of the user in your org who communicates with the external domain. | -|**Premium:** Messages sent| The number of messages that have been sent to each user by the external domain during the selected time range.| +|Item |Description | +|---------------------------|---------------------------------------------------------------------------| +|**Premium:** Username |The UPN of the user in your org who communicates with the external domain. | +|**Premium:** Messages sent |The number of messages that have been sent to each user by the external domain during the selected time range.| > [!NOTE] > From f973cfe59a4adbcdd34550c60e269a253c3c80ef Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Wed, 9 Oct 2024 18:12:38 +0530 Subject: [PATCH 04/98] as per 9161638 --- Teams/easy-policy-setup-edu.md | 49 +++++++++++++++++----------------- Teams/edu-parents-app.md | 10 ++++--- 2 files changed, 32 insertions(+), 27 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 437b98e4e2..ea36f54c73 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -21,11 +21,11 @@ description: Learn how to use the Teams for Education policy wizard to easily ap f1keywords: --- -# Use the Teams for Education Policy Wizard to easily apply policies for a safe learning environment +# Use the Teams for Education Policy Wizard to easily apply policies and apps for a safe learning environment ## Overview -The Microsoft Teams for Education Policy Wizard simplifies managing policies for your students and educators. Use it to easily and quickly apply the most important set of policies relevant to creating a safe and productive learning experience. +The Microsoft Teams for Education Policy Wizard simplifies managing policies and apps for your students and educators. Use it to easily and quickly apply important set of policies and apps relevant to creating a safe and productive learning experience. Policies in Teams let you control how Teams behaves in your environment and what features are available to users. For example, there are calling policies, meeting policies, and messaging policies, to name a few, and each policy area can be customized to meet your organization's needs. @@ -33,25 +33,23 @@ To maintain a safe and focused learning environment, it's important to set polic Policies must be adjusted for both students and educators to keep the learning experience safe. Policies for students need to be more restrictive to reduce their risk of receiving inappropriate levels of access. Educators and staff need a separate set of policies that can be more permissive to enable them to be successful. For example, allow educators to schedule meetings and restrict students from doing so. -:::image type="content" source="media/easy-policy-setup-institution-type.png" alt-text="Screenshot of wizard."::: - This article walks you through how to run the wizard. > [!IMPORTANT] -> The policies applied by the wizard will satisfy the needs of the majority of Teams for Education customers. The wizard adjusts the Global (Org-wide default) definition of a core set of policies with settings that we recommend for student safety and applies it to students. The wizard also creates and assigns a set of custom policies to educators and staff. Most Teams for Education customers won't need to use other policy assignment methods after running this wizard. Use other policy assignment methods *only* if you want to manually create and manage policies for your students, educators and staff. +> The policies applied by the wizard will satisfy the needs of the majority of Teams for Education customers. The wizard adjusts the Global (Org-wide default) definition of a core set of policies with settings that we recommend for student safety and applies it to students. The wizard also creates and assigns a set of custom policies to educators and staff, and enables apps for them. Most Teams for Education customers won't need to use other policy assignment methods after running this wizard. Use other policy assignment methods *only* if you want to manually create and manage policies for your students, educators and staff. ## Teams for Education Policy Wizard -The wizard applies a set of core policy definitions to students and a separate set of core policy definitions to educators and staff, with settings that are appropriate for each. Here's what happens when you run the wizard. +The wizard applies a set of core policy definitions to students and a separate set of core policy definitions and apps to educators and staff, with settings that are appropriate for each. Here's what happens when you run the wizard. The wizard sets up policies based on educational institution type (**Primary or Secondary** or **Higher education**). You select your institution type, and the wizard does the following: - **Students**: The wizard adjusts the Global (Org-wide default) policy definition of each policy area covered by the wizard with new default settings that are appropriate to keep your students safe. This ensures that your current students and all new students get the most restrictive set of policies. -- **Educators and staff**: The wizard creates a set of custom policy definitions for each policy area covered by the wizard with settings tailored to the needs of educators and staff. Then, it assigns the policy definitions to the group of educators and staff that you choose. In this way, your educators and staff get a more permissive set of policies to enable them to be successful. +- **Educators and staff**: The wizard creates a set of custom policy definitions for each policy area covered by the wizard with settings tailored to the needs of educators and staff. Then, it assigns the policy definitions to the group of educators and staff that you choose. In this way, your educators and staff get a more permissive set of policies to enable them to be successful. The wizard also enables apps for educators depending on the institution type. -You only need to run the wizard one time. New students automatically get the Global (Org-wide default) policy definitions applied by the wizard and new staff that you add to the group you selected are automatically assigned the custom policies. +You only need to run the wizard one time. New students automatically get the Global (Org-wide default) policy definitions applied by the wizard and new staff that you add to the group you selected are automatically assigned the custom policies and apps. Also, whenever a new feature is added to Teams, the appropriate EDU relevant default value of the policy for that feature will be automatically added to the Global (Org-wide default) without requiring any admin intervention. This helps to ensure that the right policies are in place to keep students secure and engaged. @@ -66,27 +64,24 @@ Now, let's get started! Follow these steps to run the wizard. -1. If you're new to Teams, the wizard automatically starts. Otherwise, you can start the wizard any time from the dashboard. In the left navigation of the Microsoft Teams admin center, go to **Home**, and then in the **Easy policy setup for a safe learning environment** tile, select **Quick setup**. - - :::image type="content" source="media/easy-policy-setup-quick-setup.png" alt-text="Screenshot of the wizard in the dashboard."::: +1. The wizard automatically starts if you’ve not yet filled up your institution type. You can also start the wizard any time from the dashboard. In the left navigation of the Microsoft Teams admin center, go to **Home**, and then in the **Easily apply policies and manage apps for a safe learning environment** tile, select **Quick setup**. -2. Select your educational institution type (**Primary or Secondary** or **Higher education**), and then select **Next**. + +2. Select your educational institution type **K-12 (Primary or Secondary)** or **Higher education**, and then select **Save & continue**. - :::image type="content" source="media/easy-policy-setup-institution-type.png" alt-text="Screenshot of the page in wizard to select institution type."::: +> [!NOTE] +> [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once you save your institution type as K-12 (Primary or Secondary). 3. Search for and select groups that contain your educators and staff, and then select **Next**. If you don't have any groups set up yet for your educators and staff, [create a group](/microsoft-365/admin/create-groups/create-groups), and then re-run the wizard.

You can select up to three groups. Educators and staff in the groups you select will be assigned [a set of custom policies](#policies-applied-by-the-wizard) tailored to their needs. Remember that this set of policies is separate from the policies applied to students. - :::image type="content" source="media/edu-policy-wizard-add-3-groups.png" alt-text="Screenshot of page in wizard to select educator and staff groups."::: - + 4. Review your selections. - :::image type="content" source="media/edu-policy-wizard-3-groups-review.png" alt-text="Screenshot of page in wizard to review selections."::: - + 5. Select **Apply** to apply your changes. This may take a few minutes to complete.

The Global (Org-wide default) policy definitions are immediately applied to students. For your educators and staff, it could take a few hours for the custom policies to be assigned to each member of the groups you selected, depending on the size of the groups. This happens in the background, after you successfully complete this step. 6. You're on your way, but you're not done yet! There're a few more things to consider. Next, check out the steps in the [What to do after running the wizard](#what-to-do-after-running-the-wizard) section of this article. - :::image type="content" source="media/easy-policy-setup-on-way.png" alt-text="Screenshot of page in wizard for next steps."::: - + ## What to do after running the wizard @@ -126,7 +121,7 @@ For example, you assigned a meeting policy directly to educators and your studen ### Step 2: Check for additional measures that you can take for student safety -The wizard automatically adjusts and applies [these policies](#policies-applied-by-the-wizard). There are few additional measures, which you may want to take based on the needs of your institution to stay safe. +The wizard automatically adjusts and applies [these policies and apps](#policies-applied-by-the-wizard). There are few additional measures, which you may want to take based on the needs of your institution to stay safe. See [Keeping students safe while using Teams for distance learning](https://support.microsoft.com/office/keeping-students-safe-while-using-teams-for-distance-learning-f00fa399-0473-4d31-ab72-644c137e11c8#ID0EBBAAA) for additional safety recommendations. @@ -144,18 +139,19 @@ But do check the [Message Center](https://admin.microsoft.com/AdminPortal/Home?# If you need to make changes after you run the wizard, you can re-run it and change your selections. -1. In the left navigation of the Microsoft Teams admin center, go to **Home**, and then in the **Easy policy setup for a safe learning environment** tile, select **Change**. +1. In the left navigation of the Microsoft Teams admin center, go to **Home**, and then in the **Easily apply policies and manage apps for a safe learning environment** tile, select **Change**. 2. From here, continue through each page of the wizard to make your changes. You can change your institution type, the groups of educators and staff to which you want to assign policies, or both. The following table summarizes what happens when you make a change in the wizard. |Type of change|Policy behavior| |---|---| -|Change both the educational institution type and the educators and staff groups|
  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the new educator and staff groups. The previous custom policy definitions are removed from the previous educators and staff groups.
| -|Change only the educational institution type|
  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the educators and staff groups. The custom policy definitions created for the previous educational institution type are removed from the educators and staff groups.
| +|Change both the educational institution type and the educators and staff groups|
  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the new educator and staff groups. The previous custom policy definitions are removed from the previous educators and staff groups. [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). It remains enabled if you change your saved selection from K12 to Higher education. +
| +|Change only the educational institution type|
  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the educators and staff groups. The custom policy definitions created for the previous educational institution type are removed from the educators and staff groups. [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). It remains enabled if you change your saved selection from K12 to Higher education.
| |Change only the educators and staff groups|
  • **Students**: No change to the Global (Org-wide default) policy definitions applied to students.
  • **Educators and staff**: The custom policy definitions are assigned to the new educators and staff groups and removed from the previous educators and staff groups.
| -## Policies applied by the wizard +## Policies and apps applied by the wizard @@ -185,6 +181,11 @@ Here's the policy areas and corresponding policy names covered by the wizard. To |Messaging policy|Primary or Secondary Educators and Staff - Messaging|Higher Education Educators and Staff - Messaging| |Calling policy|Primary or Secondary Educators and Staff - Calling|Higher Education Educators and Staff - Calling| +### Apps +[Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). + +It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). + ### Policy settings Here's a summary of the settings applied by the wizard for each policy area. diff --git a/Teams/edu-parents-app.md b/Teams/edu-parents-app.md index 70dac6d33d..d853c99b7a 100644 --- a/Teams/edu-parents-app.md +++ b/Teams/edu-parents-app.md @@ -64,11 +64,15 @@ The Parents Connection allows educators and guardians to chat, email, and call u ## Turn on the Parents app in the Teams admin center -The Parents app is turned off by default, so class team owners won't see it in their class teams until it's allowed through the Teams admin center. The Parents app is turned on in the Teams admin center using [Allow apps blocked by developers](manage-apps.md#allow-or-block-apps). +The Parents app is turned off by default, so the class team owners won't see it in their class teams until it's allowed through the Teams admin center. The Parents app can be turned on in the Teams admin center in either of the following ways: -At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. +1. If administrators save their institution type as K12 (Primary or Secondary) in the [Teams for Education Policy Wizard](easy-policy-setup-edu.md), the Parents app gets enabled for their tenant. -The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). +1. Administrators can also control access to Parents app using [Allow apps blocked by developers](manage-apps.md#allow-or-block-apps). Sign in to the Teams admin center and access **Teams apps** > [Manage apps](https://admin.teams.microsoft.com/policies/manage-apps). Search for **Parents** on the **Manage** apps page to find the Parents app published by Microsoft, and select **Allow** or **Block** option. + +At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. + +The Parents app can also be turned off **at the user level** using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). > [!TIP] > If you want to learn about School Connection, which empowers parents and guardians to stay informed about their child’s classroom progress in real-time with no extra work required from educators, see  [Set up School Connection](/microsoft-365/education/deploy/school-connection-app). From 96df1b2fe19f516551a4b0e5f656e8c034c819d6 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Wed, 9 Oct 2024 19:41:37 +0530 Subject: [PATCH 05/98] fixed warning --- Teams/easy-policy-setup-edu.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index ea36f54c73..00a83ef509 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -54,7 +54,7 @@ You only need to run the wizard one time. New students automatically get the Glo Also, whenever a new feature is added to Teams, the appropriate EDU relevant default value of the policy for that feature will be automatically added to the Global (Org-wide default) without requiring any admin intervention. This helps to ensure that the right policies are in place to keep students secure and engaged. > [!NOTE] -> See [Policies applied by the wizard](#policies-applied-by-the-wizard) for a detailed list of policy definitions applied by the wizard. +> See [[Policies applied by the wizard](#tab/students/)](#studentstabstudents) for a detailed list of policy definitions applied by the wizard. Now, let's get started! @@ -72,7 +72,7 @@ Follow these steps to run the wizard. > [!NOTE] > [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once you save your institution type as K-12 (Primary or Secondary). -3. Search for and select groups that contain your educators and staff, and then select **Next**. If you don't have any groups set up yet for your educators and staff, [create a group](/microsoft-365/admin/create-groups/create-groups), and then re-run the wizard.

You can select up to three groups. Educators and staff in the groups you select will be assigned [a set of custom policies](#policies-applied-by-the-wizard) tailored to their needs. Remember that this set of policies is separate from the policies applied to students. +3. Search for and select groups that contain your educators and staff, and then select **Next**. If you don't have any groups set up yet for your educators and staff, [create a group](/microsoft-365/admin/create-groups/create-groups), and then re-run the wizard.

You can select up to three groups. Educators and staff in the groups you select will be assigned [[a set of custom policies](#tab/students/)](#studentstabstudents) tailored to their needs. Remember that this set of policies is separate from the policies applied to students. 4. Review your selections. @@ -108,7 +108,7 @@ If more than one of these policy assignments exist for a user, Teams uses the fo Because of this order, the policies created by the wizard won't take effect if a user has existing direct assignments or group assignments. This means that you'll have to remove the existing policy assignments from the user so the policy applied by the wizard takes effect. -For each [policy area applied by the wizard](#policies-applied-by-the-wizard), do the following: +For each [[policy area applied by the wizard](#tab/students/)](#studentstabstudents), do the following: - Remove all existing direct assignments and group assignments from your students so that the Global (Org-wide default) policy definition applied by the wizard takes effect. - Remove any conflicting direct assignments for your educators and staff so that the custom policy definition created by the wizard takes effect. Use the above table to determine the scenarios that apply to you.

Keep in mind that the wizard assigns policies to your educators and staff group using a [group assignment ranking](assign-policies-users-and-groups.md#group-assignment-ranking) of 1, which is the highest ranking. If your educators and staff group has an existing policy of the same policy area assigned to it, that existing policy is moved to a lower ranking and the policy assigned by the wizard takes effect. @@ -121,7 +121,7 @@ For example, you assigned a meeting policy directly to educators and your studen ### Step 2: Check for additional measures that you can take for student safety -The wizard automatically adjusts and applies [these policies and apps](#policies-applied-by-the-wizard). There are few additional measures, which you may want to take based on the needs of your institution to stay safe. +The wizard automatically adjusts and applies [[these policies and apps](#tab/students/)](#studentstabstudents). There are few additional measures, which you may want to take based on the needs of your institution to stay safe. See [Keeping students safe while using Teams for distance learning](https://support.microsoft.com/office/keeping-students-safe-while-using-teams-for-distance-learning-f00fa399-0473-4d31-ab72-644c137e11c8#ID0EBBAAA) for additional safety recommendations. From f26769c79107977724f7b6efc93650c7112f112b Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Wed, 9 Oct 2024 19:50:36 +0530 Subject: [PATCH 06/98] fixed warning --- Teams/easy-policy-setup-edu.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 00a83ef509..6b53dc0ca5 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -54,7 +54,7 @@ You only need to run the wizard one time. New students automatically get the Glo Also, whenever a new feature is added to Teams, the appropriate EDU relevant default value of the policy for that feature will be automatically added to the Global (Org-wide default) without requiring any admin intervention. This helps to ensure that the right policies are in place to keep students secure and engaged. > [!NOTE] -> See [[Policies applied by the wizard](#tab/students/)](#studentstabstudents) for a detailed list of policy definitions applied by the wizard. +> See [Policies and apps applied by the wizard](#policies-and-apps-applied-by-the-wizard) for a detailed list of policy definitions applied by the wizard. Now, let's get started! @@ -72,7 +72,7 @@ Follow these steps to run the wizard. > [!NOTE] > [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once you save your institution type as K-12 (Primary or Secondary). -3. Search for and select groups that contain your educators and staff, and then select **Next**. If you don't have any groups set up yet for your educators and staff, [create a group](/microsoft-365/admin/create-groups/create-groups), and then re-run the wizard.

You can select up to three groups. Educators and staff in the groups you select will be assigned [[a set of custom policies](#tab/students/)](#studentstabstudents) tailored to their needs. Remember that this set of policies is separate from the policies applied to students. +3. Search for and select groups that contain your educators and staff, and then select **Next**. If you don't have any groups set up yet for your educators and staff, [create a group](/microsoft-365/admin/create-groups/create-groups), and then re-run the wizard.

You can select up to three groups. Educators and staff in the groups you select will be assigned [a set of custom policies](#policies-and-apps-applied-by-the-wizard) tailored to their needs. Remember that this set of policies is separate from the policies applied to students. 4. Review your selections. @@ -108,7 +108,7 @@ If more than one of these policy assignments exist for a user, Teams uses the fo Because of this order, the policies created by the wizard won't take effect if a user has existing direct assignments or group assignments. This means that you'll have to remove the existing policy assignments from the user so the policy applied by the wizard takes effect. -For each [[policy area applied by the wizard](#tab/students/)](#studentstabstudents), do the following: +For each [policy area applied by the wizard](#policies-and-apps-applied-by-the-wizard), do the following: - Remove all existing direct assignments and group assignments from your students so that the Global (Org-wide default) policy definition applied by the wizard takes effect. - Remove any conflicting direct assignments for your educators and staff so that the custom policy definition created by the wizard takes effect. Use the above table to determine the scenarios that apply to you.

Keep in mind that the wizard assigns policies to your educators and staff group using a [group assignment ranking](assign-policies-users-and-groups.md#group-assignment-ranking) of 1, which is the highest ranking. If your educators and staff group has an existing policy of the same policy area assigned to it, that existing policy is moved to a lower ranking and the policy assigned by the wizard takes effect. @@ -121,7 +121,7 @@ For example, you assigned a meeting policy directly to educators and your studen ### Step 2: Check for additional measures that you can take for student safety -The wizard automatically adjusts and applies [[these policies and apps](#tab/students/)](#studentstabstudents). There are few additional measures, which you may want to take based on the needs of your institution to stay safe. +The wizard automatically adjusts and applies [these policies and apps](#policies-and-apps-applied-by-the-wizard). There are few additional measures, which you may want to take based on the needs of your institution to stay safe. See [Keeping students safe while using Teams for distance learning](https://support.microsoft.com/office/keeping-students-safe-while-using-teams-for-distance-learning-f00fa399-0473-4d31-ab72-644c137e11c8#ID0EBBAAA) for additional safety recommendations. From e3058c62e51ef4425012435640bcb351d8b9b549 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Wed, 9 Oct 2024 16:33:59 -0700 Subject: [PATCH 07/98] Update external-domain-activity-report.md --- .../external-domain-activity-report.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/teams-analytics-and-reports/external-domain-activity-report.md b/Teams/teams-analytics-and-reports/external-domain-activity-report.md index e25201843c..8349a568bf 100644 --- a/Teams/teams-analytics-and-reports/external-domain-activity-report.md +++ b/Teams/teams-analytics-and-reports/external-domain-activity-report.md @@ -18,7 +18,7 @@ appliesto: --- # Microsoft Teams external domain activity report -The external domain activity report in the Microsoft Teams admin center shows you how you communicate with [trusted external organizations](/microsoftteams/trusted-organizations-external-meetings-chat?tabs=organization-settings#specify-trusted-microsoft-365-organizations) over chat. This report includes information for 1:1 chats, group chats, and meeting chats. +The external domain activity report in the Microsoft Teams admin center shows you how you communicate with managed external organizations over chat. This report includes information for 1:1 chats, group chats, and meeting chats. > [!NOTE] > We count the following events as meeting chats: When a user is invited to a meeting, when a meeting ends, and when a user leaves a meeting chat. @@ -40,7 +40,7 @@ This report includes both a base and Teams Premium version, where the base versi |Item |Description | |-------------------------------|------------| -|Domain name |The domain of the trusted organization. **Premium:** Each domain can be clicked on to see domain-specific insights. | +|Domain name |The domain name. **Premium:** Each domain can be clicked on to see domain-specific insights. | |People in my org |The number of users that have communicated with the organization through chat during the selected time range. | |**Premium:** Total messages | The number of messages that have been exchanged between your organization and the external domain during the selected time range. | |**Premium:** Messages sent | The number of messages that have been sent to your organization by the external domain during the selected time range. | From 160a4081f10cc136554c3c1097e8d54ab4964a52 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Wed, 9 Oct 2024 16:37:55 -0700 Subject: [PATCH 08/98] Update external-domain-activity-report.md --- .../external-domain-activity-report.md | 10 ++++------ 1 file changed, 4 insertions(+), 6 deletions(-) diff --git a/Teams/teams-analytics-and-reports/external-domain-activity-report.md b/Teams/teams-analytics-and-reports/external-domain-activity-report.md index 8349a568bf..1b49946427 100644 --- a/Teams/teams-analytics-and-reports/external-domain-activity-report.md +++ b/Teams/teams-analytics-and-reports/external-domain-activity-report.md @@ -46,12 +46,10 @@ This report includes both a base and Teams Premium version, where the base versi |**Premium:** Messages sent | The number of messages that have been sent to your organization by the external domain during the selected time range. | |**Premium:** Messages received | The number of messages that have been sent by your organization to the external domain during the selected time range. | -> [!NOTE] -> -> It's possible to have 0 **people in my org**. If an external domain reaches out to your organization and receives no response, we will display 0 **people in my org**. - -> [!IMPORTANT] -> In addition to managed communication, we look at when anonymous users join meetings. If you have **Anonymous user join** turned on, you might have unexpected domains appear on your list. Our reports show the names of the domains of the users who joined meetings, rather than marking them as anonymous. +- It's possible to have 0 **people in my org**. If an external domain reaches out to your organization and receives no response, we will display 0 **people in my org**. +- In addition to managed communication, we look at when anonymous users join meetings. If you have **Anonymous user join** turned on, you might have unexpected domains appear on your list. Our reports show the names of the domains of the users who joined meetings, rather than marking them as anonymous. +- Premium Premium columns shouldn't be considered accurate until 7 days, 30 days, and 60 days, respectively, after a premium license was assigned. You may notice 0 in some rows or message counts and user counts not making sense. +- Even if a domain has activity in just one or two, but not all three of the potential date ranges (7 days, 30 days, and 60 days), the domain still surfaces the reports of all three date ranges. It shows total internal users as 0 and all premium columns as 0, if applicable. If it's been over 60 days since a premium license was assigned, you can assume a row of all 0s in the 7d or 30d reports means that there was no communication with the domain during that date range, despite the domain surfacing on the list. There should not be all 0s in a 60d report unless it's been less than 60 days since a premium license was assigned. ## Interpret the domain-specific report From 2a79c934d596a2dc9c89e846838e0dee8230386f Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Thu, 10 Oct 2024 10:42:32 +0530 Subject: [PATCH 09/98] corrected tables --- Teams/easy-policy-setup-edu.md | 13 ++++++------- 1 file changed, 6 insertions(+), 7 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 6b53dc0ca5..3781c5849f 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -146,8 +146,7 @@ The following table summarizes what happens when you make a change in the wizard |Type of change|Policy behavior| |---|---| -|Change both the educational institution type and the educators and staff groups|

  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the new educator and staff groups. The previous custom policy definitions are removed from the previous educators and staff groups. [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). It remains enabled if you change your saved selection from K12 to Higher education. -
| +|Change both the educational institution type and the educators and staff groups|
  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the new educator and staff groups. The previous custom policy definitions are removed from the previous educators and staff groups. [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). It remains enabled if you change your saved selection from K12 to Higher education.
| |Change only the educational institution type|
  • **Students**: The Global (Org-wide default) policy definitions based on the new educational institution type are applied to students.
  • **Educators and staff**: A set of custom policy definitions based on the new educational institution type is created and assigned to the educators and staff groups. The custom policy definitions created for the previous educational institution type are removed from the educators and staff groups. [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). It remains enabled if you change your saved selection from K12 to Higher education.
| |Change only the educators and staff groups|
  • **Students**: No change to the Global (Org-wide default) policy definitions applied to students.
  • **Educators and staff**: The custom policy definitions are assigned to the new educators and staff groups and removed from the previous educators and staff groups.
| @@ -181,11 +180,6 @@ Here's the policy areas and corresponding policy names covered by the wizard. To |Messaging policy|Primary or Secondary Educators and Staff - Messaging|Higher Education Educators and Staff - Messaging| |Calling policy|Primary or Secondary Educators and Staff - Calling|Higher Education Educators and Staff - Calling| -### Apps -[Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). - -It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). - ### Policy settings Here's a summary of the settings applied by the wizard for each policy area. @@ -332,6 +326,11 @@ Here's a list of the custom policy definitions assigned to the educators and sta |||Busy on busy is available when in a call|Off|Off| |||Allow web PSTN calling|On|On| +### Apps +[Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). + +It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). + ## Related topics - [Teams policies and policy packages for Education](policy-packages-edu.md) From 1778260f0c55fafc09fc875537980a406de4e6d1 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Thu, 10 Oct 2024 11:20:12 +0530 Subject: [PATCH 10/98] self review --- Teams/easy-policy-setup-edu.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 3781c5849f..2faec43d11 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -180,12 +180,13 @@ Here's the policy areas and corresponding policy names covered by the wizard. To |Messaging policy|Primary or Secondary Educators and Staff - Messaging|Higher Education Educators and Staff - Messaging| |Calling policy|Primary or Secondary Educators and Staff - Calling|Higher Education Educators and Staff - Calling| + ### Policy settings Here's a summary of the settings applied by the wizard for each policy area. > [!NOTE] -> Only team owners can create shared channels.

Shared channels with other organizations requires configuration of [Microsoft Entra B2B direct connect](/azure/active-directory/external-identities/b2b-direct-connect-overview) which is disabled by default. See [Collaborate with external participants in a channel](/microsoft-365/solutions/collaborate-teams-direct-connect) to enable this feature. +> Only team owners can create shared channels. Shared channels with other organizations requires configuration of [Microsoft Entra B2B direct connect](/azure/active-directory/external-identities/b2b-direct-connect-overview) which is disabled by default. See [Collaborate with external participants in a channel](/microsoft-365/solutions/collaborate-teams-direct-connect) to enable this feature. #### [**Students**](#tab/student-settings/) @@ -329,7 +330,7 @@ Here's a list of the custom policy definitions assigned to the educators and sta ### Apps [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). -It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). +- It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). `` ## Related topics From 8b902b64ec22692951aa440201f78fce1a3428d0 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Thu, 10 Oct 2024 11:43:59 +0530 Subject: [PATCH 11/98] self review --- Teams/easy-policy-setup-edu.md | 3 +-- 1 file changed, 1 insertion(+), 2 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 2faec43d11..725bd0425d 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -180,7 +180,6 @@ Here's the policy areas and corresponding policy names covered by the wizard. To |Messaging policy|Primary or Secondary Educators and Staff - Messaging|Higher Education Educators and Staff - Messaging| |Calling policy|Primary or Secondary Educators and Staff - Calling|Higher Education Educators and Staff - Calling| - ### Policy settings Here's a summary of the settings applied by the wizard for each policy area. @@ -330,7 +329,7 @@ Here's a list of the custom policy definitions assigned to the educators and sta ### Apps [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). -- It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). `` +It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). `` ## Related topics From 747ac22eeaa91cf80c2fa40492f95d95d8618472 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Thu, 10 Oct 2024 11:55:43 +0530 Subject: [PATCH 12/98] working with tabs --- Teams/easy-policy-setup-edu.md | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 725bd0425d..a18ef6b240 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -152,8 +152,6 @@ The following table summarizes what happens when you make a change in the wizard ## Policies and apps applied by the wizard - - ### Policy areas Here's the policy areas and corresponding policy names covered by the wizard. To find these policies, go to the Microsoft Teams admin center, and then in the left navigation, go to each policy area page. @@ -180,6 +178,8 @@ Here's the policy areas and corresponding policy names covered by the wizard. To |Messaging policy|Primary or Secondary Educators and Staff - Messaging|Higher Education Educators and Staff - Messaging| |Calling policy|Primary or Secondary Educators and Staff - Calling|Higher Education Educators and Staff - Calling| +--- + ### Policy settings Here's a summary of the settings applied by the wizard for each policy area. @@ -326,6 +326,8 @@ Here's a list of the custom policy definitions assigned to the educators and sta |||Busy on busy is available when in a call|Off|Off| |||Allow web PSTN calling|On|On| +--- + ### Apps [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). From db0b7c21c4a7de932c96c2702bbc47eb096d8447 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Thu, 10 Oct 2024 12:02:03 +0530 Subject: [PATCH 13/98] self review --- Teams/easy-policy-setup-edu.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index a18ef6b240..3be1ea27ae 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -331,7 +331,7 @@ Here's a list of the custom policy definitions assigned to the educators and sta ### Apps [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once the institution type is saved as K-12 (Primary or Secondary). -It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). `` +It remains enabled if you change your saved selection from K12 to Higher education. At any time, the app can be turned off at the tenant level using  [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. The Parents app can also be turned off at the user level using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). ## Related topics From 096574b0934d2f1851eb98cec469b9334c93cdd3 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Thu, 10 Oct 2024 12:15:51 +0530 Subject: [PATCH 14/98] worked on spaces --- Teams/edu-parents-app.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/Teams/edu-parents-app.md b/Teams/edu-parents-app.md index d853c99b7a..ae52532808 100644 --- a/Teams/edu-parents-app.md +++ b/Teams/edu-parents-app.md @@ -68,11 +68,11 @@ The Parents app is turned off by default, so the class team owners won't see it 1. If administrators save their institution type as K12 (Primary or Secondary) in the [Teams for Education Policy Wizard](easy-policy-setup-edu.md), the Parents app gets enabled for their tenant. -1. Administrators can also control access to Parents app using [Allow apps blocked by developers](manage-apps.md#allow-or-block-apps). Sign in to the Teams admin center and access **Teams apps** > [Manage apps](https://admin.teams.microsoft.com/policies/manage-apps). Search for **Parents** on the **Manage** apps page to find the Parents app published by Microsoft, and select **Allow** or **Block** option. +1. Administrators can also control access to Parents app using [Allow apps blocked by developers](manage-apps.md#allow-or-block-apps). Sign in to the Teams admin center and access **Teams apps** > [Manage apps](https://admin.teams.microsoft.com/policies/manage-apps). Search for **Parents** on the  **Manage** apps page to find the Parents app published by Microsoft, and select  **Allow** or **Block**  option. -At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps) in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. +At any time, the app can be turned off at the tenant level using [Allow and block apps](manage-apps.md#allow-or-block-apps)  in the Teams admin center. If it's turned off at the tenant level, it will be blocked for all users, even if user-level permissions are turned on. -The Parents app can also be turned off **at the user level** using [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). +The Parents app can also be turned off **at the user level** using  [Manage app permission policies in Microsoft Teams](teams-app-permission-policies.md). > [!TIP] > If you want to learn about School Connection, which empowers parents and guardians to stay informed about their child’s classroom progress in real-time with no extra work required from educators, see  [Set up School Connection](/microsoft-365/education/deploy/school-connection-app). From 62c3ed2b8d668f6a6771588772bcd7915b06acad Mon Sep 17 00:00:00 2001 From: gnuels <125089072+gnuels@users.noreply.github.com> Date: Thu, 10 Oct 2024 16:10:02 -0700 Subject: [PATCH 15/98] Learn Editor: Update rooms-release-note.md --- Teams/rooms/rooms-release-note.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/rooms/rooms-release-note.md b/Teams/rooms/rooms-release-note.md index f49ee061dc..08f726d9ca 100644 --- a/Teams/rooms/rooms-release-note.md +++ b/Teams/rooms/rooms-release-note.md @@ -72,7 +72,7 @@ Introduced in this update: - **Dynamic video tile resizing based on people count** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** The room video tile on Teams desktop client dynamically adjusts size based on the number of people in the room. When one person is in the room, the tile matches the remote participant's size. With two or more people, the room tile expands to be four times larger. Room admins can enable or disable the people count. [Learn more](/microsoftteams/rooms/xml-config-file). - **Microsoft Teams Rooms on Windows room preview shows Cloud IntelliFrame** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** The Preview video of room shows IntelliFrame when Cloud IntelliFrame is enabled for the room, to let in room participants be aware of how they appear to those online. [Learn more](/microsoftteams/devices/cloud-intelliframe). - **Roster grouping for in-room participants through proximity join** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** When joining a meeting in a Microsoft Teams Room on Windows with a companion device, in-room participants are grouped under the room node. Participants must join through Proximity Join with Microsoft Teams Rooms. [Learn more](https://support.microsoft.com/en-us/office/microsoft-teams-rooms-windows-e667f40e-5aab-40c1-bd68-611fe0002ba2). -- **Native controls for Group Framing, Active Speaker and Edge-composed IntelliFrame:** Allow users to natively toggle certain camera features provided by OEMs, including group framing, active speaker framing, and edge-composed IntelliFrame. [Learn more](https://support.microsoft.com/en-us/office/enhance-hybrid-meetings-with-microsoft-intelliframe-for-teams-rooms-97161377-b746-49dc-992f-97bbf0d590f7). +- **Native controls for Group Framing, Active Speaker and Edge-composed IntelliFrame:** Allow users to natively toggle certain camera features provided by OEMs, including group framing, active speaker framing, and edge-composed IntelliFrame. Note - supporting camera OEM firmware required. [Learn more](https://support.microsoft.com/en-us/office/enhance-hybrid-meetings-with-microsoft-intelliframe-for-teams-rooms-97161377-b746-49dc-992f-97bbf0d590f7). - **Breakout rooms support:** With breakout room support, Teams Rooms on Windows can be added to a breakout room as an attendee and moved in and out of the main room making it easy for breakout session coordination. [Learn more](https://support.microsoft.com/en-us/office/use-breakout-rooms-in-microsoft-teams-meetings-7de1f48a-da07-466c-a5ab-4ebace28e461). Resolved issues: From 51abd0de6d5a07504623d635de7b8af4a6aed2e4 Mon Sep 17 00:00:00 2001 From: gnuels <125089072+gnuels@users.noreply.github.com> Date: Thu, 10 Oct 2024 16:22:42 -0700 Subject: [PATCH 16/98] Learn Editor: Update rooms-release-note.md From 0d82571e593faa092f462a66c650cae69aef2634 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 20:40:23 -0500 Subject: [PATCH 17/98] Update create-resource-account.md Adjustments to resource accounts page to clean up wording and ordering. --- Teams/rooms/create-resource-account.md | 22 ++++++++++------------ 1 file changed, 10 insertions(+), 12 deletions(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 0eb38a495b..da5f320451 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -25,35 +25,30 @@ description: Read this article for information on how to create resource account # Create and configure resource accounts for rooms and shared Teams devices -This article provides steps to create resource accounts for shared spaces and devices, and it includes steps to configure resource accounts for Microsoft Teams Rooms on Windows, Teams Rooms on Android, Teams Rooms on Surface Hub, and hot-desking on Teams displays. +This article provides steps to create resource accounts for shared spaces and devices, and it includes steps to configure resource accounts for Microsoft Teams Rooms on Windows, Teams Rooms on Android, & Teams panels. Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicated to specific resources, such as a room or projector. These resource accounts can automatically respond to meeting invites using rules you define when they're created. For example, if you have a common resource such as a conference room, you can set up a resource account for that conference room that will automatically accept or decline meeting invites depending on its calendar availability. -Every resource account is unique to a single Microsoft Teams Rooms installation or Teams display hot-desking implementation. - -[!INCLUDE [m365-teams-resource-account-difference](../includes/m365-teams-resource-account-difference.md)] +Every resource account is unique to a single Microsoft Teams Rooms installation or Teams device implementation. > [!NOTE] -> If using Microsoft Teams panels, the Teams Rooms resource account signs in to both Teams Rooms and associated Teams panels. +> If using Microsoft Teams panels, the same Teams Rooms resource account signs in to the Teams Rooms device and any associated Teams panels. ## Before you begin ### Requirements -Depending on your environment, you need one or more roles to create resource accounts. +Depending on your environment, you may need one or more roles to create resource accounts. | Environment | Required Roles | |-----|-----| |Microsoft Entra ID |Global Administrator or User Administrator | -|Active Directory |Active Directory Enterprise Admins, Domain Admins, or have delegated rights to create users. Microsoft Entra Connect Sync rights. | +|On-premise Active Directory |Active Directory Enterprise Admins, Domain Admins, or have delegated rights to create users. Microsoft Entra Connect Sync rights. | |Exchange Online |Global Administrator or Exchange Administrator | |Exchange Server |Exchange Organization Management or Recipient Management | -> [IMPORTANT] -> Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role. - > [!IMPORTANT] -> If you're creating resource accounts for Teams Rooms, the resource account's UPN must match the SMTP address of the resource account. +> Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role. ### What license do you need? @@ -63,6 +58,9 @@ Depending on your environment, you need one or more roles to create resource acc [!INCLUDE [mtr-device-config-account-include](../includes/mtr-device-config-account-include.md)] +> [!IMPORTANT] +> If you're creating resource accounts for Teams Rooms, the resource account's UPN must match the SMTP address of the resource account. + ## Configure mailbox properties [!INCLUDE [mtr-device-config-mailbox-include](../includes/mtr-device-config-mailbox-include.md)] @@ -86,7 +84,7 @@ Depending on your environment, you need one or more roles to create resource acc There are no unique requirements to enable calling with resource accounts. You enable the resource account for calling in the same way you enable a regular user. > [!NOTE] -> We recommend turning off voice mail for shared devices by assigning a calling policy to the device resource accounts. See [Calling and call-forwarding in Teams](../teams-calling-policy.md) for more information. +> We recommend turning off voicemail for shared devices by assigning a calling policy to the resource accounts. See [Calling policies in Teams](../teams-calling-policy.md) for more information. [!INCLUDE [mtr-device-config-calendar-include](../includes/mtr-device-config-calendar-include.md)] From 0e003cf620fa8b448f1b77fbc6eab43535234083 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 20:43:42 -0500 Subject: [PATCH 18/98] Update m365-teams-resource-account-difference.md Clarity on when / what a M365 resource account is. --- Teams/includes/m365-teams-resource-account-difference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/m365-teams-resource-account-difference.md b/Teams/includes/m365-teams-resource-account-difference.md index f76b02e3ef..c063cd6269 100644 --- a/Teams/includes/m365-teams-resource-account-difference.md +++ b/Teams/includes/m365-teams-resource-account-difference.md @@ -1,5 +1,5 @@ > [!IMPORTANT] -> Microsoft 365 resource accounts aren't the same as Teams resource accounts. Teams resource accounts can be used with call queues and auto attendants to accept phone calls from external phone numbers. Microsoft 365 resource accounts are tied to an Exchange Online mailbox and enable booking of shared resources, such as rooms, projectors, and so on. +> Microsoft 365 resource accounts used for Teams devices aren't the same as Teams resource accounts. Teams resource accounts can be used with call queues and auto attendants to accept phone calls from external phone numbers. Microsoft 365 resource accounts are tied to an Exchange Online mailbox and enable booking of shared resources, such as rooms, projectors, and so on. > > If you want to know more about Teams resource accounts, see [Manage resources accounts in Microsoft Teams](../manage-resource-accounts.md). From 02eef749654f80aa02658357e49382c48d9ffd31 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 20:44:32 -0500 Subject: [PATCH 19/98] Update create-resource-account.md --- Teams/rooms/create-resource-account.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index da5f320451..a8f7a7f9a3 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -31,6 +31,8 @@ Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicate Every resource account is unique to a single Microsoft Teams Rooms installation or Teams device implementation. +[!INCLUDE [mtr-device-config-account-include](../includes/m365-teams-resource-account-difference.md)] + > [!NOTE] > If using Microsoft Teams panels, the same Teams Rooms resource account signs in to the Teams Rooms device and any associated Teams panels. From a2631f7e856fc032d7a66a22940d04f879efb52f Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 20:48:49 -0500 Subject: [PATCH 20/98] Update mtr-device-config-license-include.md Shorted wording and switched to device instead of console since we have console-less devices now. --- Teams/includes/mtr-device-config-license-include.md | 10 ++-------- 1 file changed, 2 insertions(+), 8 deletions(-) diff --git a/Teams/includes/mtr-device-config-license-include.md b/Teams/includes/mtr-device-config-license-include.md index 0cfafa5834..66fe9806c2 100644 --- a/Teams/includes/mtr-device-config-license-include.md +++ b/Teams/includes/mtr-device-config-license-include.md @@ -1,10 +1,7 @@ In the next step you'll create a resource account for your Teams Rooms console. Before you do that, you need to purchase a license because each resource account you want to associate with a Teams Rooms console needs a Teams Rooms license. -Follow the steps below to purchase a Teams Rooms Basic or Teams Rooms Pro license that you can assign to a resource account in a later step. For a comparison between the Teams Rooms Basic and Teams Rooms Pro licenses, see [Teams Meeting Room Licensing Update](../rooms/rooms-licensing.md). - -> [!NOTE] -> If you have multiple Teams Rooms consoles, we recommend that you purchase a Teams Rooms Pro license for each of your consoles. The Teams Rooms Pro license enables more advanced remote management and analytics for Teams Rooms, enabling you to create a more consistent and robust Teams Rooms and meeting experience. +Follow the steps below to purchase a Teams Rooms Basic or Teams Rooms Pro license that you can assign to a resource account in a later step. For a comparison between the Teams Rooms Basic and Teams Rooms Pro licenses, see [Teams Meeting Rooms Licenses](../rooms/rooms-licensing.md). 1. Go to the [Microsoft 365 admin center](https://go.microsoft.com/fwlink/p/?linkid=2024339) and log in with an account that has license admin permissions. 1. In the admin center, go to the **Billing** > [Purchase services](https://go.microsoft.com/fwlink/p/?linkid=868433) page. @@ -14,7 +11,4 @@ Follow the steps below to purchase a Teams Rooms Basic or Teams Rooms Pro licens 1. Select how often you want to be billed under **Select billing frequency** and then click **Buy**. > [!NOTE] -> You can purchase up to 25 Teams Rooms Basic licenses. Any additional licenses you purchase beyond 25 must be Teams Rooms Pro licenses. -> -> You can purchase a Teams Rooms Basic license for a Teams Rooms console and later change the license for that console to Teams Rooms Pro. First make sure you have an available Teams Rooms Pro license and then follow the instructions in [Change the apps and services a user has access to](/microsoft-365/admin/manage/assign-licenses-to-users#change-the-apps-and-services-a-user-has-access-to). - +> You can purchase up to 25 Teams Rooms Basic licenses. Any additional licenses you purchase beyond 25 must be Teams Rooms Pro licenses. You can purchase a Teams Rooms Basic license initially and later change the license for that device to Teams Rooms Pro. From 849453635516411d8c206589b1fb93ef9c582303 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 20:50:01 -0500 Subject: [PATCH 21/98] Update mtr-device-config-license-include.md --- Teams/includes/mtr-device-config-license-include.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/mtr-device-config-license-include.md b/Teams/includes/mtr-device-config-license-include.md index 66fe9806c2..5f18359c23 100644 --- a/Teams/includes/mtr-device-config-license-include.md +++ b/Teams/includes/mtr-device-config-license-include.md @@ -1,5 +1,5 @@ -In the next step you'll create a resource account for your Teams Rooms console. Before you do that, you need to purchase a license because each resource account you want to associate with a Teams Rooms console needs a Teams Rooms license. +In the next step you'll create a resource account for each your Teams Rooms device. Before you do that, you need to purchase license(s), each resource account you want to associate with a Teams Rooms device needs a Teams Rooms license. Follow the steps below to purchase a Teams Rooms Basic or Teams Rooms Pro license that you can assign to a resource account in a later step. For a comparison between the Teams Rooms Basic and Teams Rooms Pro licenses, see [Teams Meeting Rooms Licenses](../rooms/rooms-licensing.md). From 7c2eac79db0c50f3040f9d6d736356a20346ec6f Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:13:00 -0500 Subject: [PATCH 22/98] Update mtr-device-config-account-include.md Hybrid requirements & license assignment merged into this step. --- .../mtr-device-config-account-include.md | 69 +++++++++++-------- 1 file changed, 40 insertions(+), 29 deletions(-) diff --git a/Teams/includes/mtr-device-config-account-include.md b/Teams/includes/mtr-device-config-account-include.md index 6d022389f6..2fe747d3d2 100644 --- a/Teams/includes/mtr-device-config-account-include.md +++ b/Teams/includes/mtr-device-config-account-include.md @@ -1,29 +1,23 @@ ---- -ms.date: 08/03/2022 ---- -Each Microsoft Teams Rooms device needs its own resource account. The resource account is the account the Teams Rooms device logs into and is what users in your organization invite to book the Teams Room. +> [!TIP] +> You can automatically create and configre Teams Rooms resource accounts via the [Surface Hub and Microsoft Teams Rooms automated setup guide](https://go.microsoft.com/fwlink/?linkid=2221605). +> +> We recommend that you create all resource accounts as cloud only using Microsoft Entra ID and Exchange Online. If using Exchange on-premise, you must be in hybrid for the Teams Rooms device to read the calendar. -When you create the resource mailbox, you can specify whether you want to allow recurring meetings, have the room auto accept invites, how many days into the future to accept invites, and so on. +Each Microsoft Teams Rooms device needs its own resource account. The Teams Rooms device uses the resource account to log into Microsoft 365 and it is what users in your organization invite in Exchange to book the room. > [!TIP] -> When naming your resource accounts, we recommend using a standard naming convention to the beginning of the e-mail address. This will help with creating dynamic groups to ease management in Microsoft Entra ID. For example, you could use "mtr-" for all resource accounts that will be associated with Microsoft Teams Rooms. +> When naming your resource accounts, we recommend using a standard naming convention to the beginning of the e-mail address. This will help with creating dynamic groups to ease management. For example, you could use "mtr-" for all resource accounts that will be associated with Microsoft Teams Rooms. -> [!TIP] -> We recommend that you create all resource accounts using Exchange Online and Microsoft Entra ID. -> -> You can automatically configure recommended Teams Rooms resource settings via the [Surface Hub and Microsoft Teams Rooms automated setup guide](https://go.microsoft.com/fwlink/?linkid=2221605). Create a resource account using a method from one of the following tabs: #### [**In Microsoft 365 admin center**](#tab/m365-admin-center) -1. Sign in to the Microsoft 365 admin center. +1. Sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. -2. Provide the admin credentials for your Microsoft 365 tenant. +2. Go to **Resources** in the left panel, and then select **Rooms & equipment**. (If these options aren't available in the panel, you may need to select **Show all** first.) -3. Go to **Resources** in the left panel, and then select **Rooms & equipment**. If these options aren't available in the left panel, you may need to select **Show all** first. - -4. Select **Add resource** to create a new resource account. Enter a display name and email address for the account and then select **Save**. +3. Select **Add resource** to create a new resource account. Enter a name, email address, and capacity for the account, then select **Save**. 5. By default, resource accounts are configured with the following settings: @@ -39,11 +33,13 @@ Create a resource account using a method from one of the following tabs: 7. Next, assign a password to the resource account. In the panel, select **Reset password**. -8. Requiring users to change the password on a shared device will cause sign in problems. Uncheck **Require this user to change their password when they first sign in**, and select **Reset password**. +8. Requiring a password change on first login for a Teams Rooms device will cause sign in problems. Uncheck **Require this user to change their password when they first sign in**, and select **Reset password**. + +9. Assign the Teams Rooms license purchased in the earlier step. In the panel, select **Licenses and apps**. -You may also need to apply bandwidth policies or meeting policies to this account. You can set mailbox policies in a later step. +10. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** -#### [**With Exchange Online**](#tab/exchange-online) +#### [**With Exchange Online PowerShell**](#tab/exchange-online) 1. Connect to [Exchange Online PowerShell](/powershell/exchange/connect-to-exchange-online-powershell). @@ -73,7 +69,12 @@ You may also need to apply bandwidth policies or meeting policies to this accoun New-Mailbox -MicrosoftOnlineServicesID ConferenceRoom01@contoso.com -Name "ConferenceRoom01" -Alias ConferenceRoom01 -Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'P@$$W0rd5959' -AsPlainText -Force) ``` -If you're in an Exchange hybrid configuration, you need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. +3. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. + +4. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. + +5. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** + #### [**With Exchange Server**](#tab/exchange-server) @@ -95,9 +96,18 @@ If you're in an Exchange hybrid configuration, you need to add an email address - Account password: P@$$W0rd5959 - ``` PowerShell - New-Mailbox -UserPrincipalName ConferenceRoom01@contoso.com -Name "ConferenceRoom01" -Alias ConferenceRoom01 -Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'P@$$W0rd5959' -AsPlainText -Force) - ``` + ``` PowerShell + New-Mailbox -UserPrincipalName ConferenceRoom01@contoso.com -Name "ConferenceRoom01" -Alias ConferenceRoom01 -Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'P@$$W0rd5959' -AsPlainText -Force) + ``` + +3. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. + +4. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. + +5. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** + +> [!IMPORTANT] +> You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. #### [**Modify an existing Exchange room mailbox**](#tab/existing-account) @@ -113,14 +123,15 @@ This example enables the account for the existing room mailbox that has the alia Set-Mailbox -Identity ConferenceRoom02 -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String '9898P@$$W0rd' -AsPlainText -Force) ``` -If you're in an Exchange hybrid configuration, you'll also need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. +1. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. -For detailed syntax and parameter information, see [New-Mailbox](/powershell/module/exchange/mailboxes/new-mailbox) and [Set-Mailbox](/powershell/module/exchange/mailboxes/set-mailbox). +2. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. -> [!NOTE] -> If you're creating this account for Teams Room on Surface Hub, you should also enable ActiveSync on this account. This will allow you to send e-mail directly from the Surface Hub, which you can use for features like Whiteboard. See [Applying ActiveSync policies to device accounts (Surface Hub)](/surface-hub/apply-activesync-policies-for-surface-hub-device-accounts) to learn more. - ---- +3. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** > [!IMPORTANT] -> If you're only using this resource account to book space and automatically accept or decline invitations, you've completed the set up. If you're using this resource account for PSTN calling, see [Microsoft Teams add-on licenses](../teams-add-on-licensing/microsoft-teams-add-on-licensing.md) to determine what license it needs. +> You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. + +For detailed syntax and parameter information, see [New-Mailbox](/powershell/module/exchange/mailboxes/new-mailbox) and [Set-Mailbox](/powershell/module/exchange/mailboxes/set-mailbox). + +--- From 1a6cf3b05a72201e43e9a82e194b3248a79131c9 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:13:33 -0500 Subject: [PATCH 23/98] Update mtr-device-config-account-include.md --- Teams/includes/mtr-device-config-account-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-account-include.md b/Teams/includes/mtr-device-config-account-include.md index 2fe747d3d2..72fc6ef6fa 100644 --- a/Teams/includes/mtr-device-config-account-include.md +++ b/Teams/includes/mtr-device-config-account-include.md @@ -123,6 +123,8 @@ This example enables the account for the existing room mailbox that has the alia Set-Mailbox -Identity ConferenceRoom02 -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String '9898P@$$W0rd' -AsPlainText -Force) ``` +For detailed syntax and parameter information, see [New-Mailbox](/powershell/module/exchange/mailboxes/new-mailbox) and [Set-Mailbox](/powershell/module/exchange/mailboxes/set-mailbox). + 1. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. 2. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. @@ -132,6 +134,4 @@ Set-Mailbox -Identity ConferenceRoom02 -EnableRoomMailboxAccount $true -RoomMail > [!IMPORTANT] > You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. -For detailed syntax and parameter information, see [New-Mailbox](/powershell/module/exchange/mailboxes/new-mailbox) and [Set-Mailbox](/powershell/module/exchange/mailboxes/set-mailbox). - --- From 475630d96e5b0a28f5a2e4fad36c9bd58ddc2950 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:24:52 -0500 Subject: [PATCH 24/98] Update mtr-device-config-mailbox-include.md Added missing cmdlets and reorganized. --- .../mtr-device-config-mailbox-include.md | 22 +++++++++---------- 1 file changed, 11 insertions(+), 11 deletions(-) diff --git a/Teams/includes/mtr-device-config-mailbox-include.md b/Teams/includes/mtr-device-config-mailbox-include.md index 25f3f8c5c9..102f211ed2 100644 --- a/Teams/includes/mtr-device-config-mailbox-include.md +++ b/Teams/includes/mtr-device-config-mailbox-include.md @@ -1,30 +1,30 @@ -You can improve your Teams Rooms meeting experience by customizing how the resource account responds to, and processes, meeting invitations. Using Exchange Online PowerShell, you can set the following resource account properties: +Based on organizational requirements, you may wish to customize how the resource account responds to and processes meeting invitations. Using Exchange PowerShell, you can set many properties, review the [Set-CalendarProcessing](/powershell/module/exchange/mailboxes/set-calendarprocessing) cmdlet for all available configurations. The following are recommended for Teams Rooms: - **AutomateProcessing: `AutoAccept`** Meeting organizers receive the room reservation decision directly without human intervention. -- **AddOrganizerToSubject: `$false`** The meeting organizer isn't added to the subject of the meeting request. +- **AddOrganizerToSubject: `$false`** The meeting organizer isn't added to the subject of the meeting request on the resource account calendar. -- **DeleteComments: `$false`** Keep any text in the message body of incoming meeting requests. This is required to process external Teams and third-party meetings to provide One Touch Join experience. +- **AllowRecurringMeetings: `$true`** Recurring meetings will be accepted by the resource account. -- **DeleteSubject: `$false`** Keep the subject of incoming meeting requests. +- **DeleteAttachments: `$true`** Teams Rooms devices cannot access meeting attachements, deleting attachments ensures they're not stored on the resource account calendar. -- **ProcessExternalMeetingMessages: `$true`** Specifies whether to process meeting requests that originate outside the Exchange organization. Required for external Teams meetings and [third-party meetings](/microsoftteams/rooms/third-party-join). +- **DeleteComments: `$false`** Keep any text in the message body of incoming meeting requests. This is required to create join buttons for [third-party meetings](/microsoftteams/rooms/third-party-join) on a Teams Rooms device. + +- **DeleteSubject: `$false`** Keep the subject of incoming meeting requests on the resource accounts calendar. + +- **ProcessExternalMeetingMessages: `$true`** Specifies whether to process meeting requests organized outside your Exchange environment. This is required for meeting invites sent directly by an external organizer as well external organized meetings forwarded by an internal user. - **RemovePrivateProperty: `$false`** Ensures the private flag that was sent by the meeting organizer in the original meeting request remains as specified. - **AddAdditionalResponse: `$true`** The text specified by the AdditionalResponse parameter is added to meeting requests. -- **AdditionalResponse: "This is a Microsoft Teams Meeting room!"** The additional text to add to the meeting acceptance response. +- **AdditionalResponse: "This is a Microsoft Teams Meeting room!"** The additional text to add to the meeting acceptance response. You can also format HTML content in the automatic reply if you wish. To configure these properties, you need to connect to Exchange Online PowerShell. For more information, see [Connect to Exchange Online PowerShell](/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps&preserve-view=true). -After you've connected to Exchange Online PowerShell, you can configure the mailbox properties on a resource account by using the [Set-CalendarProcessing](/powershell/module/exchange/mailboxes/set-calendarprocessing) cmdlet. - The following example sets the properties for the `ConferenceRoom01` resource account: ``` PowerShell -Set-CalendarProcessing -Identity "ConferenceRoom01" -AutomateProcessing AutoAccept -AddOrganizerToSubject $false -DeleteComments $false -DeleteSubject $false -ProcessExternalMeetingMessages $true -RemovePrivateProperty $false -AddAdditionalResponse $true -AdditionalResponse "This is a Microsoft Teams Meeting room!" +Set-CalendarProcessing -Identity "ConferenceRoom01" -AutomateProcessing AutoAccept -AddOrganizerToSubject $false -AllowRecurringMeetings $true -DeleteAttachments $true -DeleteComments $false -DeleteSubject $false -ProcessExternalMeetingMessages $true -RemovePrivateProperty $false -AddAdditionalResponse $true -AdditionalResponse "This is a Microsoft Teams Meeting room!" ``` - - From 3fe25c8ce212b82905b42ca85f99ad8a3ade3dd8 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:29:16 -0500 Subject: [PATCH 25/98] Update mtr-device-config-license-include.md --- Teams/includes/mtr-device-config-license-include.md | 3 --- 1 file changed, 3 deletions(-) diff --git a/Teams/includes/mtr-device-config-license-include.md b/Teams/includes/mtr-device-config-license-include.md index 5f18359c23..bd9651c32a 100644 --- a/Teams/includes/mtr-device-config-license-include.md +++ b/Teams/includes/mtr-device-config-license-include.md @@ -9,6 +9,3 @@ Follow the steps below to purchase a Teams Rooms Basic or Teams Rooms Pro licens 1. Select **Details** under either **Teams Rooms Basic** or **Teams Rooms Pro**. 1. Select the number of licenses you want to purchase in **Select license quantity**. 1. Select how often you want to be billed under **Select billing frequency** and then click **Buy**. - -> [!NOTE] -> You can purchase up to 25 Teams Rooms Basic licenses. Any additional licenses you purchase beyond 25 must be Teams Rooms Pro licenses. You can purchase a Teams Rooms Basic license initially and later change the license for that device to Teams Rooms Pro. From f1e7507ba44d5220140c33ba9133c2689d67f2c7 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:31:21 -0500 Subject: [PATCH 26/98] Update mtr-device-config-mailbox-include.md Acrolinx --- Teams/includes/mtr-device-config-mailbox-include.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/Teams/includes/mtr-device-config-mailbox-include.md b/Teams/includes/mtr-device-config-mailbox-include.md index 102f211ed2..7d899c173e 100644 --- a/Teams/includes/mtr-device-config-mailbox-include.md +++ b/Teams/includes/mtr-device-config-mailbox-include.md @@ -5,11 +5,11 @@ Based on organizational requirements, you may wish to customize how the resource - **AddOrganizerToSubject: `$false`** The meeting organizer isn't added to the subject of the meeting request on the resource account calendar. -- **AllowRecurringMeetings: `$true`** Recurring meetings will be accepted by the resource account. +- **AllowRecurringMeetings: `$true`** Recurring meetings are accepted by the resource account. -- **DeleteAttachments: `$true`** Teams Rooms devices cannot access meeting attachements, deleting attachments ensures they're not stored on the resource account calendar. +- **DeleteAttachments: `$true`** Teams Rooms devices can't access meeting attachments, deleting attachments ensures they're not stored on the resource account calendar. -- **DeleteComments: `$false`** Keep any text in the message body of incoming meeting requests. This is required to create join buttons for [third-party meetings](/microsoftteams/rooms/third-party-join) on a Teams Rooms device. +- **DeleteComments: `$false`** Keep any text in the message body of incoming meeting requests which is required to create join buttons for [third-party meetings](/microsoftteams/rooms/third-party-join) on a Teams Rooms device. - **DeleteSubject: `$false`** Keep the subject of incoming meeting requests on the resource accounts calendar. @@ -19,7 +19,7 @@ Based on organizational requirements, you may wish to customize how the resource - **AddAdditionalResponse: `$true`** The text specified by the AdditionalResponse parameter is added to meeting requests. -- **AdditionalResponse: "This is a Microsoft Teams Meeting room!"** The additional text to add to the meeting acceptance response. You can also format HTML content in the automatic reply if you wish. +- **AdditionalResponse: "This is a Microsoft Teams Meeting room!"** The text to add to the meeting acceptance body. You can also format HTML content in the automatic reply if you wish. To configure these properties, you need to connect to Exchange Online PowerShell. For more information, see [Connect to Exchange Online PowerShell](/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps&preserve-view=true). From 9e1d34fcceb9f79885fea7f05d0e944348a2a918 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Thu, 10 Oct 2024 19:35:33 -0700 Subject: [PATCH 27/98] Update teams-client-update.md --- Teams/teams-client-update.md | 66 +++++++++++++++++++++++++++++------- 1 file changed, 54 insertions(+), 12 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 3663127451..8abf8d79fa 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -25,17 +25,17 @@ ms.custom: seo-marvel-apr2020 > [!IMPORTANT] > This article contains information for the new Teams client. The classic Teams client has ended support, and is no longer receiving updates. -Keeping Microsoft Teams up-to-date is crucial for maximizing productivity and staying connected. Regular updates mean you have access to the latest features, security enhancements, and bug fixes. Updating not only improves the overall performance and reliability of the application, it also helps you and your team collaborate more efficiently. By staying current with updates, you reduce the risk of having issues and ensure compatibility with other tools, making it easier to focus on your work without interruptions. +Keeping Microsoft Teams up-to-date is crucial for maximizing productivity and staying connected. Regular updates mean you have access to the latest features, security enhancements, and bug fixes. Updating not only improves the overall performance and reliability of the application, it also helps you and your team collaborate more efficiently. By staying current with updates, you reduce the risk of having issues and ensure compatibility with other tools, making it easier to focus on your work without interruptions. ## Servicing agreement As part of a modern online service, the Teams client is updated once per month. The client automatically installs updates when they become available to that client. Because we stagger the availability of updates worldwide, some clients in your organization might receive new updates before others. Because Teams is governed by the Modern Lifecycle Policy, it's expected that users remain on the most up-to-date version of the desktop client. Auto-updates ensure that users have the latest capabilities, performance enhancements, security, and service reliability. -To identify when desktop clients fall out of date, an in-app alert is displayed if the user’s current version is between one and three months old, and if there's a new version available. This in-app messaging encourages users to update to the latest version of Teams or, if necessary, to reach out to their IT admin to do so. Users on Teams desktop clients that are more than three months old will see a blocking page. This page gives the options to update now, reach out to their IT admin, or continue to Teams on the web. +To identify when desktop clients fall out of date, an in-app alert is displayed if the user's current version is between one and three months old, and if there's a new version available. This in-app messaging encourages users to update to the latest version of Teams or, if necessary, to reach out to their IT admin to do so. Users on Teams desktop clients that are more than three months old will see a blocking page. This page gives the options to update now, reach out to their IT admin, or continue to Teams on the web. Teams desktop clients on Government Clouds currently have an exception to this servicing agreement until further notice. -For information on new version releases, check [Message Center](https://admin.microsoft.com/AdminPortal/Home#/MessageCenter) or go to **Help** > **What’s new** in the client. +For information on new version releases, check [Message Center](https://admin.microsoft.com/AdminPortal/Home#/MessageCenter) or go to **Help** > **What's new** in the client. ## Teams client updates timeline @@ -51,7 +51,7 @@ Other factors that help your client to stay up-to-date: - Your OS version is up-to-date (non-LTSC update channel) and still under support. - Your OS has the latest patches installed. - Webview2: - - Webview2 updates automatically on windows, you should make sure it isn’t blocked. This is updated by Teams on macOS. + - Webview2 updates automatically on windows, you should make sure it isn't blocked. This is updated by Teams on macOS. - Webview2 must be a supported version (latest version). For more information, see [Teams client system requirements](teams-client-system-requirements.md). @@ -65,12 +65,12 @@ For more information, see [Teams client system requirements](teams-client-system ### Issues with Windows update and best practices -- Windows delivery optimization service is disabled or configured with unsupported mode (100). This blocks the updater’s ability to download the update payload. +- Windows delivery optimization service is disabled or configured with unsupported mode (100). This blocks the updater's ability to download the update payload. - There's a Windows Delivery Optimization service configuration requirement: [Upgrade to the new Teams client using policies](new-teams-deploy-using-policies.md). - Note that enabling the Peer to Peer capability isn't required. -- Team’s app package is modified by a user. The MSIX packages are installed machine-wide under the Program Files directory. The file ACLs are tightly controlled and monitored by the Windows OS. If the file ACLs are modified or changed by a user, the system deems the application to be in a corrupted state. This leads to unexpected behaviors such as crashing, unexpected app termination, and a failure to update. - - It’s essential to make sure the files under the installation directory (%programfiles%\windowsapps) aren't altered in any way. -- Network settings that block Team’s CDN endpoints cause delivery optimization service failures and a failure to update the app. +- Team's app package is modified by a user. The MSIX packages are installed machine-wide under the Program Files directory. The file ACLs are tightly controlled and monitored by the Windows OS. If the file ACLs are modified or changed by a user, the system deems the application to be in a corrupted state. This leads to unexpected behaviors such as crashing, unexpected app termination, and a failure to update. + - It's essential to make sure the files under the installation directory (%programfiles%\windowsapps) aren't altered in any way. +- Network settings that block Team's CDN endpoints cause delivery optimization service failures and a failure to update the app. - You must allow Microsoft M365 endpoints in network configuration. For more information see [Microsoft 365 URLs and IP address ranges](/microsoft-365/enterprise/urls-and-ip-address-ranges). - Avoid SSL inspection on M365 endpoints. SSL inspection is known to cause high update download failure rate and retries. - Running on an out of support OS, or a Windows version that doesn't have the latest updates and patches can lower the success of Teams updates. @@ -80,8 +80,8 @@ For more information, see [Teams client system requirements](teams-client-system ## Updating Teams on Mac devices - The Teams desktop client updates itself using Microsoft AutoUpdate (MAU), similar to other Microsoft applications. Learn more about MAU at [Configuring Microsoft AutoUpdate (MAU) for Organization Specific Updates](/microsoft-365-apps/mac/mau-configure-organization-specific-updates). -- Teams uses default MAU Office channels for updates, as well as a custom channel for Teams-specific scenarios. The post-installation script registers the app with MAU’s default Office channel (Current, Preview, or Beta) to ensure the app can be updated by MAU without running itself. -- When the update is downloaded while Teams is running, we leverage MAU’s Install On Clone feature, to prepare the installation. Once a user quits the application, MAU will finish updates by moving the clone to the /Applications folder. Teams for Mac doesn't automatically restart to apply updates. It always waits for user to take the action. +- Teams uses default MAU Office channels for updates, as well as a custom channel for Teams-specific scenarios. The post-installation script registers the app with MAU's default Office channel (Current, Preview, or Beta) to ensure the app can be updated by MAU without running itself. +- When the update is downloaded while Teams is running, we leverage MAU's **Install On Clone** feature, to prepare the installation. Once a user quits the application, MAU will finish updates by moving the clone to the /Applications folder. Teams for Mac doesn't automatically restart to apply updates. It always waits for user to take the action. - Users can also manually check for updates by selecting **Check for updates** from the Help menu bar item. This action opens Microsoft AutoUpdate (MAU). ### How to configure MAU @@ -114,8 +114,50 @@ XXX WHAT CODE FORMAT IS THIS I NEED TO KNOW TO MARK IT PROPERLY ### How to troubleshoot a MAU configuration -XXX I'm not putting this in until I confirm with Meera Krishna that this doesn't exist in the support docs. - +- To troubleshoot MAU configuration issues, you first need to open the Terminal app and execute the following commands: + + ` defaults read /Library/Managed\ Preferences/com.microsoft.autoupdate2` + ` defaults read com.microsoft.autoupdate2 ` + +- In the output, locate the "/Applications/Microsoft Teams.app". It should look like: + - Basic: + Applications= { + ... + "/Applications/Microsoft Teams.app" = { + "Application ID" = TEAMS21; + LCID = 1033; + }; + ... + } + - Custom channel: + Applications= { + ... + "/Applications/Microsoft Teams.app" = { + "Application ID" = TEAMS21; + ChannelName = Custom; + LCID = 1033; + ManifestServer = "https://statics.teams.cdn.office.net/production-osx/24199.1700.3003.1785/"; + ManifestServerExpiryTime = "2024-08-02T08:40:06Z"; + }; + ... + } + +> [!NOTE] +> Preferences in /Library/Managed\ Preferences/ take precedence. If you see an "Applications" entry there, focus solely on that output. + +- If the "/Application/Microsoft Teams.app" path is absent, it indicates that the Teams registration is missing, and you need to reach out to your administrator to add the basic registration to the managed preferences profile. + +- If the "/Application/Microsoft Teams.app" entry appears but is different from the examples, contact your administrator to resolve the managed preferences profile. + +#### Common misconfigurations + +|Issue |Example | +|--------------------------------------|---------| +|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS10;
LCID = 1033;
} | +|New Teams configuration with old name |"/Applications/Microsoft Teams (work or school).app" = {
"Application ID" = TEAMS21;
LCID = 1033;
} | +|Serving multiple configurations |"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS10;
LCID = 1033;
}
"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS21;
LCID = 1033;
} | + +- A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. XXX LEAVING VDI IN FOR NOW. From 40606a82eb591c5be17f051cd71c88994d43ee38 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:39:18 -0500 Subject: [PATCH 28/98] Update mtr-device-config-password-include.md Removed AzureAD PS since it's EoL --- .../mtr-device-config-password-include.md | 53 +++++-------------- 1 file changed, 13 insertions(+), 40 deletions(-) diff --git a/Teams/includes/mtr-device-config-password-include.md b/Teams/includes/mtr-device-config-password-include.md index e5b3453f8b..8ca05d50b6 100644 --- a/Teams/includes/mtr-device-config-password-include.md +++ b/Teams/includes/mtr-device-config-password-include.md @@ -1,72 +1,45 @@ --- -ms.date: 11/16/2023 +ms.date: 10/10/2024 ms.custom: - has-azure-ad-ps-ref, azure-ad-ref-level-one-done --- -Like any Microsoft 365 account, a newly created resource account's password is set to expire automatically after a period of time. However, if the resource account password expires, the Teams Rooms device it's signed into won't be able to sign in again after the expiration date. - -To avoid resetting the resource account's password and logging into each Teams Rooms device again, you can turn off password expiration for the account. +Based on organization policies, resource account passwords may be set to expire automatically after a period of time. If the resource account password expires, the Teams Rooms device with sign out and won't be able to sign in again. > [!NOTE] -> Setting **Password never expires** is a requirement for shared Microsoft Teams devices. If your domain rules prohibit passwords that don't expire, you'll need to create an exception for each Teams device resource account. +> Setting **Password never expires** is a requirement for shared Microsoft Teams devices. If your organization prohibits passwords that don't expire, you'll need to create an exception for Teams device resource accounts. Follow the steps in one of the following tabs to turn off password expiration: #### [**Microsoft Graph PowerShell**](#tab/graph-powershell-password/) -First, connect to the Microsoft Graph PowerShell: - -```PowerShell - Connect-MgGraph -Scopes "User.ReadWrite.All" -``` - -This example sets the password for the account ConferenceRoom01@contoso.com to never expire. - -```PowerShell -Update-MgUser -UserId ConferenceRoom01@contoso.com -PasswordPolicies DisablePasswordExpiration -PassThru -``` - -#### [**Microsoft Entra ID 2.0/AzureAD**](#tab/azure-active-directory2-password/) - -First, connect to Active Directory PowerShell: - -```PowerShell - Connect-AzureAD -``` +1. First, connect to the Microsoft Graph PowerShell: -Then, see [Set a password to never expire](/microsoft-365/admin/add-users/set-password-to-never-expire#set-a-password-to-never-expire). + ```PowerShell + Connect-MgGraph -Scopes "User.ReadWrite.All" + ``` -This example sets the password for the account ConferenceRoom01@contoso.com to never expire. - -```PowerShell -Set-AzureADUser -ObjectID ConferenceRoom01@contoso.com -PasswordPolicies DisablePasswordExpiration -``` +2. Set the password to never expire, this example sets the password for the account ConferenceRoom01@contoso.com to never expire. + ```PowerShell + Update-MgUser -UserId ConferenceRoom01@contoso.com -PasswordPolicies DisablePasswordExpiration -PassThru + ``` #### [**Active Directory (On premises)**](#tab/active-directory1-password/) -1. Connect to Active Directory PowerShell: +1. Connect to Active Directory PowerShell, see [ActiveDirectory](/powershell/module/activedirectory): ```PowerShell Import-Module ActiveDirectory ``` - For details about Active Directory PowerShell, see [ActiveDirectory](/powershell/module/activedirectory). - -2. Set the password to never expire by using the following syntax: - - ```PowerShell - Set-ADUser -Identity -PasswordNeverExpires $true - ``` - This example sets the password for the account ConferenceRoom01@contoso.com to never expire. +2. Set the password to never expire, this example sets the password for the account ConferenceRoom01@contoso.com to never expire. ```PowerShell Set-ADUser -Identity ConferenceRoom01@contoso.com -PasswordNeverExpires $true ``` - --- From cf63bf179c13a14dbd1fcab3c5cd194e29e0f321 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:39:35 -0500 Subject: [PATCH 29/98] Update mtr-device-config-password-include.md --- Teams/includes/mtr-device-config-password-include.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/mtr-device-config-password-include.md b/Teams/includes/mtr-device-config-password-include.md index 8ca05d50b6..88d60a78d5 100644 --- a/Teams/includes/mtr-device-config-password-include.md +++ b/Teams/includes/mtr-device-config-password-include.md @@ -25,7 +25,7 @@ Follow the steps in one of the following tabs to turn off password expiration: Update-MgUser -UserId ConferenceRoom01@contoso.com -PasswordPolicies DisablePasswordExpiration -PassThru ``` -#### [**Active Directory (On premises)**](#tab/active-directory1-password/) +#### [**Active Directory (On-premises)**](#tab/active-directory1-password/) 1. Connect to Active Directory PowerShell, see [ActiveDirectory](/powershell/module/activedirectory): From bafba2ff407a93a0d538f949cc2b9343138a030a Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:47:04 -0500 Subject: [PATCH 30/98] Update mtr-device-config-password-include.md --- .../mtr-device-config-password-include.md | 16 ++++++++-------- 1 file changed, 8 insertions(+), 8 deletions(-) diff --git a/Teams/includes/mtr-device-config-password-include.md b/Teams/includes/mtr-device-config-password-include.md index 88d60a78d5..4f4ee388cb 100644 --- a/Teams/includes/mtr-device-config-password-include.md +++ b/Teams/includes/mtr-device-config-password-include.md @@ -13,21 +13,21 @@ Follow the steps in one of the following tabs to turn off password expiration: #### [**Microsoft Graph PowerShell**](#tab/graph-powershell-password/) -1. First, connect to the Microsoft Graph PowerShell: +1. Connect to [Microsoft Graph PowerShell](/microsoft-365/enterprise/connect-to-microsoft-365-powershell): - ```PowerShell - Connect-MgGraph -Scopes "User.ReadWrite.All" - ``` + ```PowerShell + Connect-MgGraph -Scopes "User.ReadWrite.All" + ``` 2. Set the password to never expire, this example sets the password for the account ConferenceRoom01@contoso.com to never expire. - ```PowerShell - Update-MgUser -UserId ConferenceRoom01@contoso.com -PasswordPolicies DisablePasswordExpiration -PassThru - ``` + ```PowerShell + Update-MgUser -UserId ConferenceRoom01@contoso.com -PasswordPolicies DisablePasswordExpiration -PassThru + ``` #### [**Active Directory (On-premises)**](#tab/active-directory1-password/) -1. Connect to Active Directory PowerShell, see [ActiveDirectory](/powershell/module/activedirectory): +1. Connect to [Active Directory PowerShell](/powershell/module/activedirectory): ```PowerShell Import-Module ActiveDirectory From c3975ff62ed118196c7ff4afb1caf41998d54592 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Thu, 10 Oct 2024 19:47:23 -0700 Subject: [PATCH 31/98] Update teams-client-update.md --- Teams/teams-client-update.md | 22 ++++++++++------------ 1 file changed, 10 insertions(+), 12 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 8abf8d79fa..875efe1e7b 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -29,7 +29,7 @@ Keeping Microsoft Teams up-to-date is crucial for maximizing productivity and st ## Servicing agreement -As part of a modern online service, the Teams client is updated once per month. The client automatically installs updates when they become available to that client. Because we stagger the availability of updates worldwide, some clients in your organization might receive new updates before others. Because Teams is governed by the Modern Lifecycle Policy, it's expected that users remain on the most up-to-date version of the desktop client. Auto-updates ensure that users have the latest capabilities, performance enhancements, security, and service reliability. +As part of a modern online service, the Teams client is updated twice a month. The client automatically installs updates when they become available to that client. Because we stagger the availability of updates worldwide, some clients in your organization might receive new updates before others. Because Teams is governed by the Modern Lifecycle Policy, it's expected that users remain on the most up-to-date version of the desktop client. Auto-updates ensure that users have the latest capabilities, performance enhancements, security, and service reliability. To identify when desktop clients fall out of date, an in-app alert is displayed if the user's current version is between one and three months old, and if there's a new version available. This in-app messaging encourages users to update to the latest version of Teams or, if necessary, to reach out to their IT admin to do so. Users on Teams desktop clients that are more than three months old will see a blocking page. This page gives the options to update now, reach out to their IT admin, or continue to Teams on the web. @@ -56,18 +56,18 @@ Other factors that help your client to stay up-to-date: For more information, see [Teams client system requirements](teams-client-system-requirements.md). -## How the updates work +## Updating Teams on Windows devices - **Update checks**: Teams applications on both Windows and Mac devices check for updates when the application starts up and every few hours in the background, whether the application is running or not. A user must be signed into the machine for updates to happen. -- **Download**: Updates are downloaded based on availability and staged to the user session. By using Windows Defender Optimization, only the delta that's different from the current installed version (the differential update) is downloaded. +- **Download**: Updates are downloaded based on availability and staged to the user session. By using Windows Delivery Optimization, only the delta that's different from the current installed version (the differential update) is downloaded. - **Restart**: Restarting the application is required for the update to take effect. -- **Manual**: The update starts automatically when the application is idle. A user can choose to restart sooner by selecting the **Restart** button next to the ellipsis (...) button in the client. +- **Manual**: The update starts automatically when the application is idle on Windows clients. A user can choose to restart sooner by selecting the **Restart** button next to the ellipsis (...) button in the client. -### Issues with Windows update and best practices +### Issues with Teams client updates in Windows and best practices - Windows delivery optimization service is disabled or configured with unsupported mode (100). This blocks the updater's ability to download the update payload. - There's a Windows Delivery Optimization service configuration requirement: [Upgrade to the new Teams client using policies](new-teams-deploy-using-policies.md). - - Note that enabling the Peer to Peer capability isn't required. + - Note that enabling the Peer to Peer capability isn't required. - Team's app package is modified by a user. The MSIX packages are installed machine-wide under the Program Files directory. The file ACLs are tightly controlled and monitored by the Windows OS. If the file ACLs are modified or changed by a user, the system deems the application to be in a corrupted state. This leads to unexpected behaviors such as crashing, unexpected app termination, and a failure to update. - It's essential to make sure the files under the installation directory (%programfiles%\windowsapps) aren't altered in any way. - Network settings that block Team's CDN endpoints cause delivery optimization service failures and a failure to update the app. @@ -81,7 +81,7 @@ For more information, see [Teams client system requirements](teams-client-system - The Teams desktop client updates itself using Microsoft AutoUpdate (MAU), similar to other Microsoft applications. Learn more about MAU at [Configuring Microsoft AutoUpdate (MAU) for Organization Specific Updates](/microsoft-365-apps/mac/mau-configure-organization-specific-updates). - Teams uses default MAU Office channels for updates, as well as a custom channel for Teams-specific scenarios. The post-installation script registers the app with MAU's default Office channel (Current, Preview, or Beta) to ensure the app can be updated by MAU without running itself. -- When the update is downloaded while Teams is running, we leverage MAU's **Install On Clone** feature, to prepare the installation. Once a user quits the application, MAU will finish updates by moving the clone to the /Applications folder. Teams for Mac doesn't automatically restart to apply updates. It always waits for user to take the action. +- When the update is downloaded while Teams is running, we leverage MAU's **Install On Clone** feature, to prepare the installation. Once a user quits the application, MAU finishes updates by moving the clone to the /Applications folder. Teams for Mac doesn't automatically restart to apply updates. It always waits for user to take the action. - Users can also manually check for updates by selecting **Check for updates** from the Help menu bar item. This action opens Microsoft AutoUpdate (MAU). ### How to configure MAU @@ -89,9 +89,7 @@ For more information, see [Teams client system requirements](teams-client-system - No special configuration is required if the MAU preferences are left at default values. - If your organization employs managed MAU preferences, the Teams app preferences should look like this: -XXX WHAT CODE FORMAT IS THIS I NEED TO KNOW TO MARK IT PROPERLY - -```html +```xml /Applications/Microsoft Teams.app            Application ID @@ -105,8 +103,8 @@ XXX WHAT CODE FORMAT IS THIS I NEED TO KNOW TO MARK IT PROPERLY - Microsoft AutoUpdate (MAU) not being installed or being blocked on your device. - Since MAU is an integral part of New Teams, it's included with the Teams installer. When Teams is first installed, MAU is also installed unless it's already present on the device. However, there have been instances where MAU has been deliberately removed or blocked by firewalls. - - To see if you have MAU installed, select **Check for Updates** from the Help menu bar item. This should open the MAU user interface, but if MAU isn't installed, nothing will happen. - - To make sure that MAU is allowed to function correctly, we need to first check the MAU configuration (link to How to troubleshoot MAU configuration XXX NO LINK HERE). If the configuration is correct and MAU is installed (link to the How to configure MAU section XXX NO LINK PROVIDED), and it still doesn't work, it's likely being blocked, and the user should contact their administrator. + - To see if you have MAU installed, select **Check for Updates** from the Help menu bar item. This should open the MAU user interface, but if MAU isn't installed, nothing happens. + - To make sure that MAU is allowed to function correctly, we need to first [check the MAU configuration](#how-to-troubleshoot-a-mau-configuration). If the configuration is correct and [MAU is installed](#how-to-configure-mau), and it still doesn't work, it's likely being blocked, and the user should contact their administrator. - MAU is outdated. - Microsoft Teams needs MAU version 4.52.22101101 at a minimum, but it's strongly recommended to use version 4.73.24071426 or higher for crucial security updates. Note that MAU self-updates, and a manual update should not be required under the default settings. - Your organization uses a custom MAU profile and the Teams portion isn't configured correctly. From c97f994cb6f11d5b0d83a33923e245e34232dbd5 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 21:54:22 -0500 Subject: [PATCH 32/98] Update mtr-device-config-policies-include.md Added NPS policy and Public Preview --- Teams/includes/mtr-device-config-policies-include.md | 7 +++++-- 1 file changed, 5 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-policies-include.md b/Teams/includes/mtr-device-config-policies-include.md index 0bb4769d62..83501aa8a6 100644 --- a/Teams/includes/mtr-device-config-policies-include.md +++ b/Teams/includes/mtr-device-config-policies-include.md @@ -1,4 +1,7 @@ -You may need to apply custom network, bandwidth, or meeting policies to this account. For more information on network and bandwidth policies, see [Meeting policy settings for audio & video](/microsoftteams/meeting-policies-audio-and-video). For Teams Rooms, we recommend you set the meeting policy bandwidth to 10 Mbps. +You may need to apply custom bandwidth or meeting policies to this account. For more information, see [Meeting policy settings for audio & video](/microsoftteams/meeting-policies-audio-and-video). For Teams Rooms, we recommend you set the bandwidth policy no lower than 10 Mbps. -For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It is recommended that you enable the meeting policy setting "Meet now in private meetings". You may want to create a meeting policy to adjust participants and guest settings for Teams Rooms. For example, review the lobby settings such as which attendees to automatically admit to meetings. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). +For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It is also recommended that you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). +Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey can be controlled by the Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). + +Teams public preview can be enabled on Teams devices to see Teams features earlier than general availablity. See [Microsoft Teams Public preview](/microsoftteams/public-preview-doc-updates?tabs=new-teams-client) for more information on how to enable public preview. From 77a1c9b5ac7cbfdf92cc4051213c4bd38dad42ee Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:04:52 -0500 Subject: [PATCH 33/98] Update mtr-device-config-calendar-include.md --- Teams/includes/mtr-device-config-calendar-include.md | 9 ++++----- 1 file changed, 4 insertions(+), 5 deletions(-) diff --git a/Teams/includes/mtr-device-config-calendar-include.md b/Teams/includes/mtr-device-config-calendar-include.md index 7306a9000c..f0079ec079 100644 --- a/Teams/includes/mtr-device-config-calendar-include.md +++ b/Teams/includes/mtr-device-config-calendar-include.md @@ -1,17 +1,17 @@ -To help your users more easily schedule meetings in a Teams Room, you can create room lists and places in Exchange Online. +To help your users more easily schedule meetings in a Teams Room, you can create room lists in Exchange Online. -Exchange room lists and Outlook Places are used to control which resource accounts (and therefore the Teams Rooms they're associated with) appear in Outlook's Room Finder. Room Finder is an Outlook feature that helps users find rooms that are near them, available for reservation, and meet other criteria such as the availability of a display. +Exchange room lists are used to control which resource accounts (and therefore the Teams Rooms they're associated with) appear in the Room Finder. Room Finder is an Outlook feature that helps users find rooms that are near them, available for reservation, and meet other criteria such as the availability of a display. Room lists are a special type of Exchange distribution group that let you group resource accounts (and therefore the Teams Rooms they're associated with) together in a meaningful way. For example, you might want to create room lists for all the rooms in each building on your campus. -Outlook Places lets you set specific attributes about a resource account and its Teams Room. Some of the attributes you can set are: +Places lets you set specific attributes about a resource account and its Teams Room. Some of the attributes you can set are: - Building - City - Capacity - Whether the location is wheelchair-accessible -- Audio, video, and display names +- Room features Using a combination of room lists and place attributes selected by a user, Room Finder in Outlook will show a list of rooms available to them for reservation. To make the best use of room lists and places, create room lists based on a place attribute, such as building. For example, set the city and building place attributes for each resource account, and then add each resource account to a building room list. When a user tries to choose a room to reserve, Outlook will show a list of cities and the room lists available in each of those cities. @@ -21,4 +21,3 @@ Using a combination of room lists and place attributes selected by a user, Room To create a room list, follow the instructions in [Create a rooms list](/exchange/recipients/room-mailboxes?view=exchserver-2019&preserve-view=true#create-a-room-list). To configure the place attributes for a resource account, see [Set-Place](/powershell/module/exchange/set-place). - From 205dc5ed01ce6f5b04298b0f9e4bf76885fb20c3 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:05:11 -0500 Subject: [PATCH 34/98] Update create-resource-account.md --- Teams/rooms/create-resource-account.md | 25 ++++++++++++++----------- 1 file changed, 14 insertions(+), 11 deletions(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index a8f7a7f9a3..757d2f58de 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -52,18 +52,18 @@ Depending on your environment, you may need one or more roles to create resource > [!IMPORTANT] > Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role. -### What license do you need? +## Get the right license [!INCLUDE [mtr-device-config-license-include](../includes/mtr-device-config-license-include.md)] -## Create a resource account +## Create resource account & assign the license [!INCLUDE [mtr-device-config-account-include](../includes/mtr-device-config-account-include.md)] > [!IMPORTANT] > If you're creating resource accounts for Teams Rooms, the resource account's UPN must match the SMTP address of the resource account. -## Configure mailbox properties +## Configure Exchange mailbox properties [!INCLUDE [mtr-device-config-mailbox-include](../includes/mtr-device-config-mailbox-include.md)] @@ -71,29 +71,32 @@ Depending on your environment, you may need one or more roles to create resource [!INCLUDE [mtr-device-config-password-include](../includes/mtr-device-config-password-include.md)] -## Assign a meeting room license - -[!INCLUDE [mtr-device-config-assign-include](../includes/mtr-device-config-assign-include.md)] - ## Next steps -### Meeting policies +### Teams policies [!INCLUDE [mtr-device-config-policies-include](../includes/mtr-device-config-policies-include.md)] ### Calling -There are no unique requirements to enable calling with resource accounts. You enable the resource account for calling in the same way you enable a regular user. +Resource accounts can be enabled for public switched telephone network (PSTN) the same way you enable a regular user. See [Calling in Microsoft Teams](/microsoftteams/cloud-voice-landing-page) for more information. > [!NOTE] > We recommend turning off voicemail for shared devices by assigning a calling policy to the resource accounts. See [Calling policies in Teams](../teams-calling-policy.md) for more information. +### Conditional Access + +Resource accounts for Teams devices are impacted by conditional access, you may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. See [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices) for more information on supported configurations and changes you may need to make. + +> [!NOTE] +> Teams shared devices do not support Security defaults in Entra ID. Use conditional access to secure your environment and Teams shared devices. + +### Exchange Room Finder & Microsoft Places + [!INCLUDE [mtr-device-config-calendar-include](../includes/mtr-device-config-calendar-include.md)] ## Related articles -[Configure accounts for Microsoft Teams Rooms](rooms-configure-accounts.md) - [Plan for Microsoft Teams Rooms](rooms-plan.md) [Deploy Microsoft Teams Rooms](rooms-deploy.md) From 366c9eda8d0e0e62e6b60082f4339bac1669dc29 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:10:26 -0500 Subject: [PATCH 35/98] Update mtr-device-config-account-include.md --- Teams/includes/mtr-device-config-account-include.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/Teams/includes/mtr-device-config-account-include.md b/Teams/includes/mtr-device-config-account-include.md index 72fc6ef6fa..e86aaa3eb6 100644 --- a/Teams/includes/mtr-device-config-account-include.md +++ b/Teams/includes/mtr-device-config-account-include.md @@ -3,7 +3,7 @@ > > We recommend that you create all resource accounts as cloud only using Microsoft Entra ID and Exchange Online. If using Exchange on-premise, you must be in hybrid for the Teams Rooms device to read the calendar. -Each Microsoft Teams Rooms device needs its own resource account. The Teams Rooms device uses the resource account to log into Microsoft 365 and it is what users in your organization invite in Exchange to book the room. +Each Microsoft Teams Rooms device needs its own resource account. The Teams Rooms device uses the resource account to log into Microsoft 365 and it's what users in your organization invite in Exchange to book the room. > [!TIP] > When naming your resource accounts, we recommend using a standard naming convention to the beginning of the e-mail address. This will help with creating dynamic groups to ease management. For example, you could use "mtr-" for all resource accounts that will be associated with Microsoft Teams Rooms. @@ -33,7 +33,7 @@ Create a resource account using a method from one of the following tabs: 7. Next, assign a password to the resource account. In the panel, select **Reset password**. -8. Requiring a password change on first login for a Teams Rooms device will cause sign in problems. Uncheck **Require this user to change their password when they first sign in**, and select **Reset password**. +8. Requiring a password change on first login for a Teams Rooms device causes sign in problems. Uncheck **Require this user to change their password when they first sign in**, and select **Reset password**. 9. Assign the Teams Rooms license purchased in the earlier step. In the panel, select **Licenses and apps**. @@ -47,7 +47,7 @@ Create a resource account using a method from one of the following tabs: Connect-ExchangeOnline ``` -2. By default, room mailboxes don't have associated accounts. Add an account when you create a room mailbox so it can authenticate with Microsoft Teams. +2. Room mailboxes don't have accounts associated by default. Add an account when you create a room mailbox so it can authenticate with Microsoft Teams. If you're creating a new resource mailbox: @@ -107,7 +107,7 @@ Create a resource account using a method from one of the following tabs: 5. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** > [!IMPORTANT] -> You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. +> You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. For more information, see [sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78). #### [**Modify an existing Exchange room mailbox**](#tab/existing-account) @@ -132,6 +132,6 @@ For detailed syntax and parameter information, see [New-Mailbox](/powershell/mod 3. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** > [!IMPORTANT] -> You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. See [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78) for more information. +> You must be in operating in an Exchange hybrid configuration for a Teams Rooms device to access the Exchange calendar. In hybrid, you'll also need to add an email address for your on-premises domain account. For more information, see [Sync on-premises and Office 365 user accounts directories](https://support.microsoft.com/topic/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization-75673b94-e1b8-8a9e-c413-ee5a2a1a6a78). --- From c9eb6d578c5267e392ddf3dd9513a0ebf7d508a5 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:12:32 -0500 Subject: [PATCH 36/98] Update mtr-device-config-calendar-include.md Acrolinx --- Teams/includes/mtr-device-config-calendar-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-calendar-include.md b/Teams/includes/mtr-device-config-calendar-include.md index f0079ec079..4bb84e3b96 100644 --- a/Teams/includes/mtr-device-config-calendar-include.md +++ b/Teams/includes/mtr-device-config-calendar-include.md @@ -3,7 +3,7 @@ To help your users more easily schedule meetings in a Teams Room, you can create Exchange room lists are used to control which resource accounts (and therefore the Teams Rooms they're associated with) appear in the Room Finder. Room Finder is an Outlook feature that helps users find rooms that are near them, available for reservation, and meet other criteria such as the availability of a display. -Room lists are a special type of Exchange distribution group that let you group resource accounts (and therefore the Teams Rooms they're associated with) together in a meaningful way. For example, you might want to create room lists for all the rooms in each building on your campus. +Room lists are a special type of Exchange distribution group that lets you group resource accounts (and therefore the Teams Rooms they're associated with) together in a meaningful way. For example, you might want to create room lists for all the rooms in each building on your campus. Places lets you set specific attributes about a resource account and its Teams Room. Some of the attributes you can set are: @@ -13,7 +13,7 @@ Places lets you set specific attributes about a resource account and its Teams R - Whether the location is wheelchair-accessible - Room features -Using a combination of room lists and place attributes selected by a user, Room Finder in Outlook will show a list of rooms available to them for reservation. To make the best use of room lists and places, create room lists based on a place attribute, such as building. For example, set the city and building place attributes for each resource account, and then add each resource account to a building room list. When a user tries to choose a room to reserve, Outlook will show a list of cities and the room lists available in each of those cities. +Room Finder in Outlook shows a list of rooms available to them for reservation based on a combination of room lists and place attributes selected by a user. To make the best use of room lists and places, create room lists based on a place attribute, such as building. For example, set the city and building place attributes for each resource account, and then add each resource account to a building room list. When a user tries to choose a room to reserve, Outlook shows a list of cities and the room lists available in each of those cities. > [!IMPORTANT] > Each resource account needs to have its place attributes set. If these attributes, especially city, building, and capacity, aren't set, those rooms won't show up as available options for reservation even if a room list contains them. From e0f4fe0e2b4754bdf492148867599a5c0a3dbbd2 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:14:23 -0500 Subject: [PATCH 37/98] Update mtr-device-config-policies-include.md Acrolinx --- Teams/includes/mtr-device-config-policies-include.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/Teams/includes/mtr-device-config-policies-include.md b/Teams/includes/mtr-device-config-policies-include.md index 83501aa8a6..4914caf0a9 100644 --- a/Teams/includes/mtr-device-config-policies-include.md +++ b/Teams/includes/mtr-device-config-policies-include.md @@ -1,7 +1,7 @@ You may need to apply custom bandwidth or meeting policies to this account. For more information, see [Meeting policy settings for audio & video](/microsoftteams/meeting-policies-audio-and-video). For Teams Rooms, we recommend you set the bandwidth policy no lower than 10 Mbps. -For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It is also recommended that you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). +For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It's also recommended that you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). -Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey can be controlled by the Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). +Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey is controlled by the Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). -Teams public preview can be enabled on Teams devices to see Teams features earlier than general availablity. See [Microsoft Teams Public preview](/microsoftteams/public-preview-doc-updates?tabs=new-teams-client) for more information on how to enable public preview. +Teams public preview can be enabled on Teams devices to see Teams features earlier than general availability. For more information, see [Microsoft Teams Public preview](/microsoftteams/public-preview-doc-updates?tabs=new-teams-client) on how to enable public preview. From 7e5f303bd84c81dba0a75db3db2d872de9cb7086 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:15:58 -0500 Subject: [PATCH 38/98] Update mtr-device-config-password-include.md Acrolinx --- Teams/includes/mtr-device-config-password-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-password-include.md b/Teams/includes/mtr-device-config-password-include.md index 4f4ee388cb..3199543248 100644 --- a/Teams/includes/mtr-device-config-password-include.md +++ b/Teams/includes/mtr-device-config-password-include.md @@ -4,12 +4,12 @@ ms.custom: - has-azure-ad-ps-ref, azure-ad-ref-level-one-done --- -Based on organization policies, resource account passwords may be set to expire automatically after a period of time. If the resource account password expires, the Teams Rooms device with sign out and won't be able to sign in again. +Based on organization policies, resource account passwords may be set to expire automatically after a period of time. If the resource account password expires, the Teams Rooms device with sign out and can't sign in again without manual intervention. > [!NOTE] > Setting **Password never expires** is a requirement for shared Microsoft Teams devices. If your organization prohibits passwords that don't expire, you'll need to create an exception for Teams device resource accounts. -Follow the steps in one of the following tabs to turn off password expiration: +To turn off password expiration, follow the steps in one of the following tabs: #### [**Microsoft Graph PowerShell**](#tab/graph-powershell-password/) From 37286624994d0dea6f0b31f4bae796e57f92efcd Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:17:21 -0500 Subject: [PATCH 39/98] Update mtr-device-config-license-include.md Acrolinx --- Teams/includes/mtr-device-config-license-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-license-include.md b/Teams/includes/mtr-device-config-license-include.md index bd9651c32a..9d480b1a51 100644 --- a/Teams/includes/mtr-device-config-license-include.md +++ b/Teams/includes/mtr-device-config-license-include.md @@ -1,7 +1,7 @@ -In the next step you'll create a resource account for each your Teams Rooms device. Before you do that, you need to purchase license(s), each resource account you want to associate with a Teams Rooms device needs a Teams Rooms license. +In the next step, you'll create a resource account for each your Teams Rooms device. Before you do that, you need to purchase licenses, each resource account you want to associate with a Teams Rooms device needs a Teams Rooms license. -Follow the steps below to purchase a Teams Rooms Basic or Teams Rooms Pro license that you can assign to a resource account in a later step. For a comparison between the Teams Rooms Basic and Teams Rooms Pro licenses, see [Teams Meeting Rooms Licenses](../rooms/rooms-licensing.md). +Follow these steps to purchase a Teams Rooms Basic or Teams Rooms Pro license that you can assign to a resource account in a later step. For a comparison between the Teams Rooms Basic and Teams Rooms Pro licenses, see [Teams Meeting Rooms Licenses](../rooms/rooms-licensing.md). 1. Go to the [Microsoft 365 admin center](https://go.microsoft.com/fwlink/p/?linkid=2024339) and log in with an account that has license admin permissions. 1. In the admin center, go to the **Billing** > [Purchase services](https://go.microsoft.com/fwlink/p/?linkid=868433) page. From 10aebc83428babc0d605d2ee8c33813d2bbca469 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:18:47 -0500 Subject: [PATCH 40/98] Update mtr-device-config-mailbox-include.md Acrolinx --- Teams/includes/mtr-device-config-mailbox-include.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/Teams/includes/mtr-device-config-mailbox-include.md b/Teams/includes/mtr-device-config-mailbox-include.md index 7d899c173e..ff6936848a 100644 --- a/Teams/includes/mtr-device-config-mailbox-include.md +++ b/Teams/includes/mtr-device-config-mailbox-include.md @@ -5,7 +5,7 @@ Based on organizational requirements, you may wish to customize how the resource - **AddOrganizerToSubject: `$false`** The meeting organizer isn't added to the subject of the meeting request on the resource account calendar. -- **AllowRecurringMeetings: `$true`** Recurring meetings are accepted by the resource account. +- **AllowRecurringMeetings: `$true`** Recurring meetings can be accepted by the resource account. - **DeleteAttachments: `$true`** Teams Rooms devices can't access meeting attachments, deleting attachments ensures they're not stored on the resource account calendar. @@ -13,9 +13,9 @@ Based on organizational requirements, you may wish to customize how the resource - **DeleteSubject: `$false`** Keep the subject of incoming meeting requests on the resource accounts calendar. -- **ProcessExternalMeetingMessages: `$true`** Specifies whether to process meeting requests organized outside your Exchange environment. This is required for meeting invites sent directly by an external organizer as well external organized meetings forwarded by an internal user. +- **ProcessExternalMeetingMessages: `$true`** Specifies whether to process meeting requests organized outside your Exchange environment. This option is required for meeting invites sent directly by an external organizer as well external organized meetings forwarded by an internal user. -- **RemovePrivateProperty: `$false`** Ensures the private flag that was sent by the meeting organizer in the original meeting request remains as specified. +- **RemovePrivateProperty: `$false`** Ensures the private flag that sent by the meeting organizer in the original meeting request remains as specified. - **AddAdditionalResponse: `$true`** The text specified by the AdditionalResponse parameter is added to meeting requests. From 0b9f0376e4492851676a6e6af656385165bad33e Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:19:52 -0500 Subject: [PATCH 41/98] Update mtr-device-config-policies-include.md Acrolinx --- Teams/includes/mtr-device-config-policies-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-policies-include.md b/Teams/includes/mtr-device-config-policies-include.md index 4914caf0a9..d06b34a46b 100644 --- a/Teams/includes/mtr-device-config-policies-include.md +++ b/Teams/includes/mtr-device-config-policies-include.md @@ -1,7 +1,7 @@ You may need to apply custom bandwidth or meeting policies to this account. For more information, see [Meeting policy settings for audio & video](/microsoftteams/meeting-policies-audio-and-video). For Teams Rooms, we recommend you set the bandwidth policy no lower than 10 Mbps. -For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It's also recommended that you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). +For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It's recommended you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). -Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey is controlled by the Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). +Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey can be controlled by the Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). Teams public preview can be enabled on Teams devices to see Teams features earlier than general availability. For more information, see [Microsoft Teams Public preview](/microsoftteams/public-preview-doc-updates?tabs=new-teams-client) on how to enable public preview. From c85ceab8cfe24acd41629b95f07ea8348fddcf86 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:27:06 -0500 Subject: [PATCH 42/98] Update create-resource-account.md --- Teams/rooms/create-resource-account.md | 14 ++++++++------ 1 file changed, 8 insertions(+), 6 deletions(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 757d2f58de..27035d119b 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -20,14 +20,14 @@ f1.keywords: ms.localizationpriority: medium ms.custom: seo-marvel-apr2020 ms.assetid: f09f4c2a-2608-473a-9a27-f94017d6e9dd -description: Read this article for information on how to create resource accounts for rooms and shared devices, including Microsoft Teams Rooms, Teams Rooms on Surface Hub, and hot-desking on Teams displays. +description: Read this article for information on how to create resource accounts for Teams rooms and shared devices. These devices include Microsoft Teams Rooms, Teams panels, and Surface Hub. --- # Create and configure resource accounts for rooms and shared Teams devices This article provides steps to create resource accounts for shared spaces and devices, and it includes steps to configure resource accounts for Microsoft Teams Rooms on Windows, Teams Rooms on Android, & Teams panels. -Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicated to specific resources, such as a room or projector. These resource accounts can automatically respond to meeting invites using rules you define when they're created. For example, if you have a common resource such as a conference room, you can set up a resource account for that conference room that will automatically accept or decline meeting invites depending on its calendar availability. +Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicated to specific resources, such as a room or projector. These resource accounts can automatically respond to meeting invites using rules you define when they're created. For example, if you have a common resource such as a conference room, you can set up a resource account for that conference room which will automatically accept or decline meeting invites depending on its calendar availability. Every resource account is unique to a single Microsoft Teams Rooms installation or Teams device implementation. @@ -44,10 +44,12 @@ Depending on your environment, you may need one or more roles to create resource | Environment | Required Roles | |-----|-----| -|Microsoft Entra ID |Global Administrator or User Administrator | -|On-premise Active Directory |Active Directory Enterprise Admins, Domain Admins, or have delegated rights to create users. Microsoft Entra Connect Sync rights. | +|Microsoft Entra ID |Global admin or User admin | +|On-premises Active Directory |Active Directory Enterprise Admins, Domain Admins, or have delegated rights to create users. Microsoft Entra Connect Sync rights. | |Exchange Online |Global Administrator or Exchange Administrator | |Exchange Server |Exchange Organization Management or Recipient Management | +|Licensing |Global admin or Billing admin | +|Teams |Global admin or Teams admin | > [!IMPORTANT] > Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role. @@ -79,14 +81,14 @@ Depending on your environment, you may need one or more roles to create resource ### Calling -Resource accounts can be enabled for public switched telephone network (PSTN) the same way you enable a regular user. See [Calling in Microsoft Teams](/microsoftteams/cloud-voice-landing-page) for more information. +Resource accounts can be enabled for public switched telephone network (PSTN) the same way you enable a regular user. For more information, see [Calling in Microsoft Teams](/microsoftteams/cloud-voice-landing-page). > [!NOTE] > We recommend turning off voicemail for shared devices by assigning a calling policy to the resource accounts. See [Calling policies in Teams](../teams-calling-policy.md) for more information. ### Conditional Access -Resource accounts for Teams devices are impacted by conditional access, you may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. See [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices) for more information on supported configurations and changes you may need to make. +Resource accounts for Teams devices can be impacted by conditional access. You may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. For more information on supported configurations and changes you may need to make, see [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices). > [!NOTE] > Teams shared devices do not support Security defaults in Entra ID. Use conditional access to secure your environment and Teams shared devices. From 526747c35b1de80aab5b364d2fb3b95ea44a38f9 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:32:10 -0500 Subject: [PATCH 43/98] Update create-resource-account.md --- Teams/rooms/create-resource-account.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 27035d119b..2758fde26b 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -91,7 +91,7 @@ Resource accounts can be enabled for public switched telephone network (PSTN) th Resource accounts for Teams devices can be impacted by conditional access. You may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. For more information on supported configurations and changes you may need to make, see [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices). > [!NOTE] -> Teams shared devices do not support Security defaults in Entra ID. Use conditional access to secure your environment and Teams shared devices. +> Teams shared devices do not support Security defaults in Microsoft Entra ID. Use conditional access to secure your environment and Teams shared devices. ### Exchange Room Finder & Microsoft Places From bb922540bff70f8ba06f0f88a6d1c9caf306ae4d Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:34:11 -0500 Subject: [PATCH 44/98] Update create-resource-account.md Acrolinx --- Teams/rooms/create-resource-account.md | 9 +++------ 1 file changed, 3 insertions(+), 6 deletions(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 2758fde26b..52066c5fd3 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -45,7 +45,7 @@ Depending on your environment, you may need one or more roles to create resource | Environment | Required Roles | |-----|-----| |Microsoft Entra ID |Global admin or User admin | -|On-premises Active Directory |Active Directory Enterprise Admins, Domain Admins, or have delegated rights to create users. Microsoft Entra Connect Sync rights. | +|On-premises Active Directory |Active Directory Enterprise Admins, Domain Admins, or have delegated rights to create users | |Exchange Online |Global Administrator or Exchange Administrator | |Exchange Server |Exchange Organization Management or Recipient Management | |Licensing |Global admin or Billing admin | @@ -81,14 +81,11 @@ Depending on your environment, you may need one or more roles to create resource ### Calling -Resource accounts can be enabled for public switched telephone network (PSTN) the same way you enable a regular user. For more information, see [Calling in Microsoft Teams](/microsoftteams/cloud-voice-landing-page). - -> [!NOTE] -> We recommend turning off voicemail for shared devices by assigning a calling policy to the resource accounts. See [Calling policies in Teams](../teams-calling-policy.md) for more information. +Resource accounts can be enabled for public switched telephone network (PSTN) the same way you enable a regular user. For more information, see [Calling in Microsoft Teams](/microsoftteams/cloud-voice-landing-page). We also recommend disabling voicemail for shared devices with a calling policy. For more information, see [Calling policies in Teams](../teams-calling-policy.md). ### Conditional Access -Resource accounts for Teams devices can be impacted by conditional access. You may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. For more information on supported configurations and changes you may need to make, see [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices). +Resource accounts for Teams devices are impacted by conditional access. You may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. For more information on supported configurations and changes you may need to make, see [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices). > [!NOTE] > Teams shared devices do not support Security defaults in Microsoft Entra ID. Use conditional access to secure your environment and Teams shared devices. From b8a2e26d77b9b0746b0851032e03958e59c560e9 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:35:35 -0500 Subject: [PATCH 45/98] Update create-resource-account.md Title --- Teams/rooms/create-resource-account.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 52066c5fd3..5c8c21e307 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -1,5 +1,5 @@ --- -title: Create resource accounts for rooms and shared Teams devices +title: Create resource accounts for Teams Rooms and shared devices author: mstonysmith ms.author: tonysmit manager: pamgreen @@ -23,7 +23,7 @@ ms.assetid: f09f4c2a-2608-473a-9a27-f94017d6e9dd description: Read this article for information on how to create resource accounts for Teams rooms and shared devices. These devices include Microsoft Teams Rooms, Teams panels, and Surface Hub. --- -# Create and configure resource accounts for rooms and shared Teams devices +# How to create and configure resource accounts for Teams devices This article provides steps to create resource accounts for shared spaces and devices, and it includes steps to configure resource accounts for Microsoft Teams Rooms on Windows, Teams Rooms on Android, & Teams panels. From 507569cce02f53c01715e4a7f1bdeea91134d12a Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:48:17 -0500 Subject: [PATCH 46/98] Update rooms-prep.md Fixing admin access and making the no changes to the "Skype" user phrasing stronger. --- Teams/rooms/rooms-prep.md | 34 ++++++++++++++++++---------------- 1 file changed, 18 insertions(+), 16 deletions(-) diff --git a/Teams/rooms/rooms-prep.md b/Teams/rooms/rooms-prep.md index f1b66b6f29..46c6cfc0ef 100644 --- a/Teams/rooms/rooms-prep.md +++ b/Teams/rooms/rooms-prep.md @@ -27,18 +27,13 @@ ms.custom: seo-marvel-apr2020 This section contains an overview of the steps required to prepare your environment so that you can use all of the features of Microsoft Teams Rooms. -1. Prepare a resource account for each Microsoft Teams Rooms device. See [Deploy Microsoft Teams Rooms](rooms-deploy.md) for details +1. Prepare a resource account for each Microsoft Teams Rooms device. For details, see [Create and configure resource accounts](create-resource-account.md) 2. Ensure a network connection for the device to use with access to all required URLs and IPs, further guidance can be found here: [Network Security](security.md#network-security) - -3. In order to improve your experience, Microsoft collects data. To allow Microsoft to collect data, allow these sites: - - - Telemetry client endpoint: `https://vortex.data.microsoft.com/` - - Telemetry settings endpoint:` https://settings.data.microsoft.com/` ## Create and test a resource account -A *resource account* is an account that the Microsoft Teams Rooms device uses to access features such as: Teams for Calling and Meetings and SharePoint for Whiteboards and PowerPoint files. See [Deploy Microsoft Teams Rooms](rooms-deploy.md) for details. +A *resource account* is an account that the Microsoft Teams Rooms device uses to access features such as: Teams for Calling and Meetings and SharePoint for Whiteboards and PowerPoint files. For details, see [Create and configure resource accounts](create-resource-account.md). ## Confirm network configuration @@ -154,18 +149,14 @@ To support tenant restrictions, ensure you have your proxy configuration on your Tenant restrictions aren't supported today on Teams Rooms on Android devices. Consult with your Android device OEM for potential workarounds. -## Admin group management +## Teams Rooms on Windows administrative access + +### Using a admin group If you choose to join a Teams Rooms on Windows device to a domain (Microsoft Entra ID or Active Directory), you can use Microsoft Intune, Group Policy, or Local Computer Management to set a Security Group as local administrator just like you would for a Windows PC in your domain. Anyone who is a member of that security group can enter their credentials and unlock Settings. > [!NOTE] > If your Microsoft Teams Rooms device loses trust with the domain (for example, if you remove the Microsoft Teams Rooms from the domain after it is domain joined), you won't be able to authenticate into the device and open up Settings. The workaround is to log in with the local Admin account. - -## Local accounts for Teams Rooms on Windows - -### Local 'Skype' User Account - -Teams Rooms includes a passwordless local account named "Skype". This account is used to sign in to Windows to launch the Teams Rooms app. It isn't supported to apply a password to this account. Open [Microsoft Teams Rooms security](security.md) for more information. ### Local "Admin" User Account @@ -179,13 +170,24 @@ Microsoft Teams Rooms default password is set to "sfb". The password can be chan - Locally: [Change or reset your Windows password](https://support.microsoft.com/windows/change-or-reset-your-windows-password-8271d17c-9f9e-443f-835a-8318c8f68b9c) You can read more about the Admin account in the [Microsoft Teams Rooms security](security.md) article. - + +### Local 'Skype' User Account + +> [!CAUTION] +> Any modifications to the "Skype" user account are not supported by Microsoft and will prevent your Teams Rooms on Windows device from functioning correctly. + +Teams Rooms on Windows includes a passwordless local account named "Skype". This account is used to sign in to Windows to launch the Teams Rooms app. For more information on how the "Skype" user is security, review [Microsoft Teams Rooms security](security.md). + ### Machine Account Much like any Windows device, the machine name can be renamed by right-clicking in **Settings** \> **About** \> **Rename PC**. If you would like to rename the computer after joining it to a domain, use [Rename-Computer](/powershell/module/microsoft.powershell.management/rename-computer), a PowerShell command, followed by the computer's new name. - + +## Teams Rooms on Android administrative access + +Local administrative access to Teams Rooms on Android devices is managed by the Teams device equipment manufacturer. Please consult the device documentation for default accounts and passwords as well as instructions for how to change those passwords. + ## Related articles [Plan Microsoft Teams Rooms](rooms-plan.md) From 2acee9c226b5275ac353d83050e57559606a56fb Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:52:10 -0500 Subject: [PATCH 47/98] Update rooms-prep.md --- Teams/rooms/rooms-prep.md | 7 +------ 1 file changed, 1 insertion(+), 6 deletions(-) diff --git a/Teams/rooms/rooms-prep.md b/Teams/rooms/rooms-prep.md index 46c6cfc0ef..af7ff8df39 100644 --- a/Teams/rooms/rooms-prep.md +++ b/Teams/rooms/rooms-prep.md @@ -26,11 +26,7 @@ ms.custom: seo-marvel-apr2020 # Prepare your environment This section contains an overview of the steps required to prepare your environment so that you can use all of the features of Microsoft Teams Rooms. - -1. Prepare a resource account for each Microsoft Teams Rooms device. For details, see [Create and configure resource accounts](create-resource-account.md) - -2. Ensure a network connection for the device to use with access to all required URLs and IPs, further guidance can be found here: [Network Security](security.md#network-security) - + ## Create and test a resource account A *resource account* is an account that the Microsoft Teams Rooms device uses to access features such as: Teams for Calling and Meetings and SharePoint for Whiteboards and PowerPoint files. For details, see [Create and configure resource accounts](create-resource-account.md). @@ -47,7 +43,6 @@ In order to function properly, Microsoft Teams Rooms devices must have access to - Review if your organization utilizes certificates for network access, you need the certificates for a successful setup - > [!IMPORTANT] > Be sure to use a network connection with enough bandwidth (we recommend 10 mbps up/down per Teams Room) to ensure your meetings perform well. From 0f4f32dda96d1d4c184e136585c03fca97747d3b Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Thu, 10 Oct 2024 22:55:12 -0500 Subject: [PATCH 48/98] Update create-resource-account.md --- Teams/rooms/create-resource-account.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 5c8c21e307..5fdff7a8b7 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -40,7 +40,7 @@ Every resource account is unique to a single Microsoft Teams Rooms installation ### Requirements -Depending on your environment, you may need one or more roles to create resource accounts. +You may need one or more roles to create, license, and configure resource accounts. | Environment | Required Roles | |-----|-----| From de2c0a520ec15dcfde1045c1a9bb594881b9dc18 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 09:26:46 -0500 Subject: [PATCH 49/98] Update security.md Adjusting to be Teams Android devices not just MTRA --- Teams/rooms/security.md | 18 +++++++++--------- 1 file changed, 9 insertions(+), 9 deletions(-) diff --git a/Teams/rooms/security.md b/Teams/rooms/security.md index ddf5a3d64e..00a13ea999 100644 --- a/Teams/rooms/security.md +++ b/Teams/rooms/security.md @@ -1,5 +1,5 @@ --- -title: Microsoft Teams Rooms security +title: Microsoft Teams Rooms and Teams panels security author: mstonysmith ms.author: tonysmit manager: pamgreen @@ -18,14 +18,14 @@ ms.collection: f1.keywords: - NOCSH ms.localizationpriority: medium -description: Learn how to secure your Microsoft Teams Rooms on Windows and Android devices. +description: Learn how to your Microsoft Teams Rooms on Windows and Teams Android devices are secure by default. --- -# Microsoft Teams Rooms security +# Microsoft Teams Rooms and Teams panels security -This article provides security guidance for Microsoft Teams Rooms devices on both Windows and Android devices. This guidance includes information on hardware, software, network, and account security. +This article provides security guidance for Microsoft Teams Rooms devices on both Windows and Android as well as Teams panels. This guidance includes information on hardware, software, network, and account security. -Select the **Teams Rooms on Windows** or **Teams Rooms for Android** tab for more information on Teams Room security on your device. +Select the **Teams Rooms on Windows** or **Teams Android devices** tab for more information on security for your device. ## [Teams Rooms on Windows](#tab/Windows) @@ -147,9 +147,9 @@ We strongly recommend that you connect your Teams Rooms devices to a wired netwo Proximity Join and other Teams Rooms features rely on Bluetooth. However, the Bluetooth implementation on Teams Rooms devices doesn't allow for an external device connection to a Teams Rooms device. Bluetooth technology use on Teams Rooms devices is currently limited to advertising beacons and prompted proximal connections. The `ADV_NONCONN_INT` protocol data unit (PDU) type is used in the advertising beacon. This PDU type is for nonconnectable devices advertising information to the listening device. There's no Bluetooth device pairing as part of these features. More details on Bluetooth protocols can be found on the [Bluetooth SIG website](https://www.bluetooth.com/blog/bluetooth-low-energy-it-starts-with-advertising/). -## [Teams Rooms on Android](#tab/Android) +## [Teams Android devices](#tab/Android) -This article doesn't cover Android devices configured for dedicated device mode by Microsoft Endpoint Manager. Teams Android devices run in Kiosk mode by design. For information about Android Kiosk, see [Android Enterprise dedicated device enrollment](/mem/intune/enrollment/android-kiosk-enroll). +This article is specific to Teams Android devices (Teams Rooms on Android, Teams panels, Teams Phone, & Teams Displays). This article doesn't cover Android devices configured for dedicated device mode by Microsoft Endpoint Manager. Microsoft works with our OEM partners to deliver a solution that is secure by design, and customizable to meet customer needs. This article discusses many of the security features found in Teams Android devices and our approach. @@ -217,7 +217,7 @@ Initial device setup and configuration items such as the default username and pa > Be sure to change the local device administrator password as soon as possible. > [!TIP] -> The Teams admin center can be used to change the local device administrator password of a signed-in Teams Android device by applying a configuration profile. We recommend this approach after initial device sign-in to protect elevated features of an Android device. Elevated features can include device settings and web admin portals if they're supported. +> Teams Admin Center can be used to change the local device administrator password of a signed-in Teams Android device by applying a configuration profile. We recommend this approach after initial device sign-in to protect elevated features of an Android device. Elevated features can include device settings and web admin portals if they're supported. ### User or resource account @@ -225,7 +225,7 @@ Teams Android devices require the use of a user, or dedicated resource account, ### Device updates -Teams Android devices are configured to download Microsoft-certified updates from the Teams Admin Center when they become available. These updates can be pushed automatically or manually invoked by an Administrator. Third-party tools from our OEM partners are also available to perform this function if necessary. Teams Android devices can install updates after hours to avoid impact to users. After-hours schedules can be configured in the Teams admin center or using third-party tools from OEM partners. +Teams Android devices are configured to download Microsoft-certified updates from Teams Admin Center when they become available. These updates can be pushed automatically or manually invoked by an Administrator. Third-party tools from our OEM partners are also available to perform this function if necessary. Teams Android devices can install updates after hours to avoid impact to users. After-hours schedules can be configured in the Teams admin center or using third-party tools from OEM partners. > [!IMPORTANT] > Microsoft recommends the management of firmware for all Teams Android devices is done via the Teams admin center. From 246ec46f7113b0e9f6d942a8f956f952e851be2c Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 09:27:18 -0500 Subject: [PATCH 50/98] Update security.md --- Teams/rooms/security.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/rooms/security.md b/Teams/rooms/security.md index 00a13ea999..d7c90222fd 100644 --- a/Teams/rooms/security.md +++ b/Teams/rooms/security.md @@ -1,5 +1,5 @@ --- -title: Microsoft Teams Rooms and Teams panels security +title: Microsoft Teams Rooms on Windows and Teams Android device security author: mstonysmith ms.author: tonysmit manager: pamgreen @@ -21,7 +21,7 @@ ms.localizationpriority: medium description: Learn how to your Microsoft Teams Rooms on Windows and Teams Android devices are secure by default. --- -# Microsoft Teams Rooms and Teams panels security +# Microsoft Teams Rooms on Windows and Teams Android device security This article provides security guidance for Microsoft Teams Rooms devices on both Windows and Android as well as Teams panels. This guidance includes information on hardware, software, network, and account security. From 9d87d87021ddba7372f591a0a7faa5746d2f33e5 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 09:27:39 -0500 Subject: [PATCH 51/98] Update security.md --- Teams/rooms/security.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/rooms/security.md b/Teams/rooms/security.md index d7c90222fd..d1e6e1edb5 100644 --- a/Teams/rooms/security.md +++ b/Teams/rooms/security.md @@ -23,7 +23,7 @@ description: Learn how to your Microsoft Teams Rooms on Windows and Teams Androi # Microsoft Teams Rooms on Windows and Teams Android device security -This article provides security guidance for Microsoft Teams Rooms devices on both Windows and Android as well as Teams panels. This guidance includes information on hardware, software, network, and account security. +This article provides security guidance for Microsoft Teams Rooms devices on both Windows and Android as well as Teams panels, Teams Phone, and Teams Displays. This guidance includes information on hardware, software, network, and account security. Select the **Teams Rooms on Windows** or **Teams Android devices** tab for more information on security for your device. From fd0b185fa92127a89bb9550f6d3189c328da7456 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 08:59:32 -0700 Subject: [PATCH 52/98] Update teams-client-update.md --- Teams/teams-client-update.md | 26 +++++++++++++++----------- 1 file changed, 15 insertions(+), 11 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 875efe1e7b..70e48413e4 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -114,21 +114,24 @@ For more information, see [Teams client system requirements](teams-client-system - To troubleshoot MAU configuration issues, you first need to open the Terminal app and execute the following commands: - ` defaults read /Library/Managed\ Preferences/com.microsoft.autoupdate2` - ` defaults read com.microsoft.autoupdate2 ` + - ` defaults read /Library/Managed\ Preferences/com.microsoft.autoupdate2` + - ` defaults read com.microsoft.autoupdate2 ` - In the output, locate the "/Applications/Microsoft Teams.app". It should look like: - Basic: - Applications= { +```xml +Applications= { ... "/Applications/Microsoft Teams.app" = { "Application ID" = TEAMS21; LCID = 1033; }; ... - } + } +``` - Custom channel: - Applications= { +```xml +Applications= { ... "/Applications/Microsoft Teams.app" = { "Application ID" = TEAMS21; @@ -136,9 +139,10 @@ For more information, see [Teams client system requirements](teams-client-system LCID = 1033; ManifestServer = "https://statics.teams.cdn.office.net/production-osx/24199.1700.3003.1785/"; ManifestServerExpiryTime = "2024-08-02T08:40:06Z"; - }; - ... - } + }; + ... + } +``` > [!NOTE] > Preferences in /Library/Managed\ Preferences/ take precedence. If you see an "Applications" entry there, focus solely on that output. @@ -151,9 +155,9 @@ For more information, see [Teams client system requirements](teams-client-system |Issue |Example | |--------------------------------------|---------| -|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS10;
LCID = 1033;
} | -|New Teams configuration with old name |"/Applications/Microsoft Teams (work or school).app" = {
"Application ID" = TEAMS21;
LCID = 1033;
} | -|Serving multiple configurations |"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS10;
LCID = 1033;
}
"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS21;
LCID = 1033;
} | +|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
"Application ID" = **TEAMS10**;
LCID = 1033;
} | +|New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).**app" = {
"Application ID" = TEAMS21;
LCID = 1033;
} | +|Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
"Application ID" = **TEAMS10**;
LCID = 1033;
}
"/Applications/Microsoft Teams.app" = {
"Application ID" = TEAMS21;
LCID = 1033;
} | - A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. From 023dce52480c721d864b4fb32d1839d9304cbc8e Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:00:05 -0500 Subject: [PATCH 53/98] Update rooms-deploy.md Total refresh of the Teams Deployment Overview document --- Teams/rooms/rooms-deploy.md | 145 +++++++++++++----------------------- 1 file changed, 52 insertions(+), 93 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index f9fce32199..5bf6cb0fd4 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -1,10 +1,10 @@ --- -title: Deploy Microsoft Teams Rooms +title: Microsoft Teams Rooms Deployment Overview author: mstonysmith ms.author: tonysmit manager: pamgreen ms.reviewer: altsou -ms.date: 08/29/2024 +ms.date: 10/11/2024 ms.topic: article audience: Admin ms.service: msteams @@ -20,126 +20,91 @@ f1.keywords: ms.localizationpriority: medium ms.custom: seo-marvel-apr2020 ms.assetid: 678689e4-d547-499b-be64-7d8f16dd8668 -description: Read this article to learn about how to deploy Microsoft Teams Rooms, including the deployment phases. +description: Read this article to learn about how to deploy Microsoft Teams Rooms and Teams panels, including the deployment phases. --- # Deployment overview -Deployment of Microsoft Teams Rooms essentially breaks down into phases: +After completing planning for Teams Rooms (see [Planning for Teams Rooms](rooms-plan.md)), the next phase is deployment. Deploying Teams Rooms is broken down into a few phases: -- Confirming that your deployment locations (spaces) meet the deployment dependencies -- Creating Microsoft Teams or Skype for Business and Exchange accounts and assigning them to Teams Rooms (see [Configure accounts for Microsoft Teams Rooms](rooms-configure-accounts.md)) -- Setting up Teams Rooms Pro Management for your systems see [Enrolling a device into Pro Management](enrolling-mtrp-managed-service.md) -- Setting up Teams Rooms in meeting spaces and connecting the peripheral devices you need (see the OEM documentation for your set of devices) +1. Ordering equipment and confirming that your deployment locations (spaces) meet the deployment dependencies +2. Preparing your network environment and configuration steps to ensure your devices work on your corporate network +3. Creating resource accounts for your Microsoft Teams devices (see [Create and configure resource accounts for Teams devices](rooms-configure-accounts.md)) +4. Enabling the Teams Rooms Pro Management Portal and assigning administrative roles (see [Accessing the Pro Management Portal](enrolling-mtrp-managed-service.md)) +5. Configuring Intune for your Teams Rooms +6. Phyiscally deploying your Teams Rooms devices and completing the initial setup steps > [!TIP] > As a companion to this article, we recommend using the [Microsoft Teams Rooms automated setup guide](https://go.microsoft.com/fwlink/?linkid=2224463) when signed in to the Microsoft 365 admin center. This guide will customize your experience based on your environment. To review best practices without signing in and activating automated setup features, go to the [Microsoft 365 setup portal](https://go.microsoft.com/fwlink/?linkid=2222974). -## Site readiness +## Ordering equipment and site readiness for a Teams Rooms deployment -While the ordered devices are being delivered to your organization, work with your networking, facilities, and AV teams to make sure that deployment dependencies are met and each site and space is ready in terms of power, networking, and display. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and leverage the experience of your AV team when installing and mounting screens and running cabling. +Before ordering Teams Rooms equipment, review your physical meeting room spaces to determine the style of meetings that will occur in the space and the equipment that fits the need. For more information, see [meeting room guidance](room-planning-guidance.md). Then, order your desired equipment from the [Teams devices store](/microsoftteams/devices/device-store) or from your reseller partner. -You can find out more about these dependencies in the planning guidance links below: - -- [Check network availability](rooms-prep.md#confirm-network-configuration) -- [Certificates](rooms-prep.md#certificates) -- [Proxy](rooms-prep.md#proxy) - -> [!TIP] -> If you must use proxy servers to provide access to Teams, first review [Proxy servers for Teams and Skype for Business Online](../proxy-servers-for-skype-for-business-online.md). When it comes to Microsoft Teams real-time media traffic over proxy servers, we recommend bypassing proxy servers altogether. Microsoft Teams traffic is already encrypted, so proxy servers don't make it more secure and they add latency to real-time traffic. As part of your wider deployment, we recommend that you follow the guidance in [Prepare your network for Teams](../prepare-network.md) for bandwidth planning and assessing your network's suitability for real-time traffic. +While waiting for the ordered devices to be delivered, work with your networking, facilities, and AV teams to make sure that deployment dependencies are met and each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and leverage the experience of your AV team when installing and mounting screens and running cabling. |   |   | |-----------|------------| -| ![confirm sites.](../media/audio_conferencing_image7.png)
Decision points|
  • Confirm that your sites meet the key requirements for Microsoft Teams Rooms.
  • Confirm that you've provided sufficient bandwidth for each site.
| -| ![plan device deployment.](../media/audio_conferencing_image9.png)
Next steps|
  • Start to plan your device deployment and configuration.
| +| ![confirm sites.](../media/audio_conferencing_image7.png)
Decision points|
  • Select and order your Microsoft Teams Rooms equipment.
  • Confirm that your sites meet the physical installation requirements for Microsoft Teams Rooms.
| +| ![plan device deployment.](../media/audio_conferencing_image9.png)
Next steps|
  • Prepare your network for Teams Rooms.
| + -## Service readiness +## Preparing your corporate network for Teams Rooms -To prepare for your Microsoft Teams Rooms deployment, do the following key, central tasks: +Teams Rooms devices have specific network requirements which may require adjustments to your corporate network from bandwidth, firewall & proxy, or installing certificates. All of these requirements are things you'll want to consider as you deploy Teams Rooms. For more information on the networking requirements, see the links below: -- Define Microsoft Teams Rooms resource accounts. -- If joining Teams Rooms to Microsoft Entra ID, prepare a Microsoft Entra group with dynamic membership to hold all of the Teams Rooms resource accounts. This will simplify future management, such as applying Conditional Access policies. In order to most easily leverage Microsoft Entra dynamic groups, determine a naming convention that will uniquely identify your Teams Rooms resource accounts. -- If joining Teams Rooms to Active Directory, prepare an organizational unit and Active Directory group to hold your Microsoft Teams Rooms machine and resource accounts, and—optionally—prepare Group Policy objects (GPOs) to enable PowerShell remoting. +- [Preparing your network](rooms-prep.md) +- [Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) +- [Teams Rooms IPs and URLs](microsoftteams/rooms/security?tabs=Windows#network-security) +- [802.1x for Teams Rooms](microsoftteams/rooms/security?tabs=Windows#network-security) -### Define Microsoft Teams Rooms resource account features +## Creating resource accounts for your Microsoft Teams Rooms -Depending on the collaboration scenarios that you've decided to enable with your Microsoft Teams Rooms deployment, you'll need to determine the features and capabilities that you assign to each Microsoft Teams Rooms that you enable. +Teams Rooms devices need resource accounts to be able to successfully sign into Teams as well as to be booked by end users to ensure join buttons appear on the rooms calendar. Each physical meeting room needs it's own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they are all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. + +For each resource account, there are features an IT admin can enable for different business needs. You'll want to consider the features outlined below as you create your Teams Rooms resource accounts following this guide: [How to create and configure resource accounts for Teams devices](create-resource-account.md). | Scenario | Description | Microsoft Teams Rooms service account feature | |---------- |------------- | --- | -| Interactive meetings | Using voice, video, and screen sharing; making the Microsoft Teams Rooms a bookable resource | Enabled for Microsoft Teams; enabled for Exchange (Resource Mailbox) | -| Dial-in conferencing | Have an audio conferencing phone number when tapping "New meeting" on the console | Enabled for Audio Conferencing | -| Outbound/inbound PSTN Calling | Enable the Microsoft Teams Rooms console to make and receive PSTN calls | Enabled for Phone System | - -For more information about Microsoft Teams Rooms accounts, see [Configure accounts for Microsoft Teams Rooms](rooms-configure-accounts.md). +| Bookable for meetings | Using voice, video, and screen sharing; making the Microsoft Teams Rooms a bookable resource | Enabled for Microsoft Teams; enabled for Exchange calendaring | +| Meet Now | Allowing a "Meet Now" from the Teams Rooms device | Configure a Teams Meeting policy allowing Meet Now | +| Outbound/inbound PSTN Calling | Enable the Microsoft Teams Rooms console to make and receive PSTN calls | Enabled for Phone System | |   |   | |-----------|------------| -| ![scenario support.](../media/audio_conferencing_image7.png)
Decision points|
  • Decide which scenarios you'll support, and identify licensing requirements for your Microsoft Teams Rooms resource accounts.
| -| ![prepare host machine.](../media/audio_conferencing_image9.png)
Next steps|
  • Prepare to host machine and resource accounts.
| - -_Sample Microsoft Teams Rooms resource account planning table_ - -| Site | Room name | Room type | Future room capabilities | Microsoft Teams Rooms account features | -|-----------|---------------|---------------|------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------| -| London HQ | Curie | Medium | 1 screen, audio and video plus presentation
Dial-in conferencing access
PSTN access | Enabled for Exchange (Resource Mailbox)
Enabled for Audio Conferencing
Enabled for Phone System | -| Sydney HQ | Hill | Large | 2 Screens, audio and video plus presentation
Dial-in conferencing access
PSTN access | Enabled for Skype for Business
Enabled for Exchange (Resource Mailbox)
Enabled for Audio Conferencing
Enabled for Phone System | - -### Prepare to host Microsoft Teams Rooms and resource accounts (optional) - -To enable you to manage and report on your Microsoft Teams Rooms and resource accounts, prepare your on-premises Active Directory or Microsoft Entra ID. - -Define an on-premises Active Directory or Microsoft Entra group to add all Microsoft Teams Rooms resource accounts to. If using Microsoft Entra ID, consider using a dynamic group to automatically add and remove resource accounts from the group. - -Define one organizational unit in your on-premises Active Directory hierarchy to hold all Microsoft Teams Rooms machine accounts (if they're joined to the domain) and one organizational unit to hold all the Microsoft Teams Rooms user accounts. Disable Group Policy inheritance to ensure that you apply only the policies you intended to apply to the domain-joined Microsoft Teams Rooms. - -Create a Group Policy object assigned to the organization unit that contains your Microsoft Teams Rooms computer accounts. Use this to: +| ![scenario support.](../media/audio_conferencing_image7.png)
Decision points|
  • Decide which Teams Rooms scenarios you'll support.
  • Identify licensing requirements for your Microsoft Teams Rooms resource accounts.
| +| ![prepare host machine.](../media/audio_conferencing_image9.png)
Next steps|
  • Prepare the Pro Management Portal.
| -- [Set power and local account settings](rooms-operations.md#configuring-group-policy-for-microsoft-teams-rooms). -- Enable Windows Update. -- Enable PowerShell remoting. You can configure a start-up script to run a script: Enable-PSRemoting -Force +## Enabling the Pro Management Portal -You can use PowerShell to perform several remote management activities, including getting and setting configuration information. PowerShell remoting must be enabled *before* any PowerShell remote management can take place and should be considered as part of your deployment processes or configured via Group Policy. For more information about these capabilities and enabling them, see [Maintenance and operations](rooms-operations.md#remote-management-using-powershell). +Teams Rooms devices are best managed in the Teams Rooms Pro Management Portal. Once you have a Teams Rooms Pro license available in your Microsoft 365 tenant, you can enable the Teams Rooms Pro Management Portal following the guidance here: [Accessing the Pro Management Portal](enrolling-mtrp-managed-service.md). -## Configuration and deployment +While in the Pro Management Portal it's important to define various administrative roles for your meeting room admins. The Pro Management Portal supports extremely granular role-based access control (RBAC), you can follow the steps here for how to configure RBAC: [Role-based access control in the Microsoft Teams Rooms Pro Management Portal](rooms-pro-rbac.md). -Planning for configuration and deployment covers the following key areas: -- Resource account provisioning -- Device software installation -- Device deployment -- Microsoft Teams Rooms application and peripheral device configuration -- Testing -- Asset management - -### Resource account provisioning - -Each Microsoft Teams Rooms device requires a dedicated and unique resource account that must be enabled for both Microsoft Teams and Exchange. This account must have a room mailbox hosted on Exchange. Calendar processing must be configured so that the device can automatically accept incoming meeting requests. For more information about creating these accounts, see [Configure accounts for Microsoft Teams Rooms](rooms-configure-accounts.md). - -> [!TIP] -> Each Microsoft Teams Rooms must have a valid and unique machine name on your network. Many monitoring and alerting systems display the machine name as a key identifier, so it's important to develop a naming convention for Microsoft Teams Rooms deployments that allows support personnel to easily locate the Microsoft Teams Rooms that has been flagged as requiring an action. An example might be using a pattern of MTR-*Site*-*Room Name* (MTR-LON-CURIE). - -|   |   | +|   |   | |-----------|------------| -| ![decide naming convention.](../media/audio_conferencing_image7.png)
Decision points|
  • Decide the naming convention for your Microsoft Teams Rooms resource accounts.
  • Decide whether you'll create individual accounts or use bulk-provisioning scripts.
| -| ![next steps.](../media/audio_conferencing_image9.png)
Next steps|
  • Start to plan your device deployment.
| +| ![scenario support.](../media/audio_conferencing_image7.png)
Decision points|
  • Activate the Pro Management Portal.
  • Define RBAC inside of the Pro Management Portal
| +| ![prepare host machine.](../media/audio_conferencing_image9.png)
Next steps|
  • Configuring Intune for your Teams Devices.
| -### Device software installation +## Configuring Intune for your Teams Devices -Teams Rooms comes pre-installed by the original equipment manufacturer (OEM). +Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal as well as for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they are logged in for the first time providing additional controls and Intune compliance assessments as well. -We provide guidance on how to use [Microsoft Teams Rooms Pro Management Portal](managed-meeting-rooms-portal.md) to monitor the Microsoft Teams Rooms deployment and report on availability, hardware/software errors, and Microsoft Teams Rooms application version. +For Teams Rooms on Windows devices, Intune enrollment can be completed using [AutoPilot + AutoLogin](autopilot-autologin.mnd) or in one of several other manually [enrollment methods offered by Intune](/mem/intune/fundamentals/deployment-guide-enrollment-windows). -An additional consideration is whether the Microsoft Teams Rooms will be domain-joined. Information about the benefits of domain joining can be found in [Configuring Group Policy for Microsoft Teams Rooms](rooms-operations.md#configuring-group-policy-for-microsoft-teams-rooms). +For Teams Rooms on Android and Teams panel devices, Intune enrollment is requirement for a successful sign in. Teams Android devices use Android Device Administrator today as their enrollment method, for information on enabling this for Intune enrollment see these instructions: [Configure Intune to enroll Teams Android-based devices](/microsoftteams/devices/phones-panels-deploy#configure-intune-to-enroll-teams-android-based-devices). -|   |   | +|   |   | |-----------|------------| -| ![decision points device naming.](../media/audio_conferencing_image7.png)
Decision points|
  • Decide the Microsoft Teams Rooms resource account naming convention to be used during your deployment.
  • Decide whether you'll join Microsoft Teams Rooms devices to your domain.
  • Decide whether you'll use Azure Monitor to monitor the Microsoft Teams Rooms deployment.
    • -| ![next steps plan device.](../media/audio_conferencing_image9.png)
    Next steps|
    • Start to plan your device deployment approach.
    | +| ![scenario support.](../media/audio_conferencing_image7.png)
    Decision points|
    • Enabling Teams Rooms on Windows devices to enroll in Intune
    • Enabling Teams Rooms on Android and Teams panels to enroll in Intune
    | +| ![prepare host machine.](../media/audio_conferencing_image9.png)
    Next steps|
    • Phyiscally deploying your Teams Rooms devices and completing the initial setup
    | + +## Physically deploying and configuring your Teams Rooms devices ### Device deployment -After you've decided how to create and manage your Microsoft Teams Rooms resource accounts, create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. +After you created and enabled the management portal for your Microsoft Teams Rooms resource accounts and devices, create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. |   |   | |-----------|------------| @@ -155,24 +120,18 @@ _Sample deployment table_ ### Microsoft Teams Rooms application and peripheral device configuration -After each Microsoft Teams Rooms system has been physically deployed and the supported peripheral devices connected, you'll need to configure the Microsoft Teams Rooms application to assign the Microsoft Teams Rooms resource account and password to enable Teams Rooms to sign in to Microsoft Teams and Exchange. +After each Microsoft Teams Rooms system has been physically deployed and the supported peripheral devices connected. At initial power on of your Teams Rooms device you'll need to configure the Microsoft Teams Rooms application to use the matching Microsoft Teams Rooms resource account and password to sign in to Microsoft Teams. -You can manually configure each Microsoft Teams Rooms system. Alternatively, you can use a centrally stored, per–Teams Rooms XML configuration file to manage the application settings. - -For more information about how to use the XML configuration file, see [Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file](xml-config-file.md). - -You can use [remote PowerShell](rooms-operations.md#remote-management-using-powershell) to pull the Microsoft Teams Rooms configuration for reporting needs. +Once signed in, you can configure settings each Microsoft Teams Rooms system. For a Teams Rooms on Windows device, you can use a centrally stored, XML configuration file to manage the application settings. For more information about how to use the XML configuration file, see [Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file](xml-config-file.md). |   |   | |-----------|------------| -| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you'll manually configure each Microsoft Teams Rooms system or use a central XML file (one per Microsoft Teams Rooms device).
    | -| ![next steps remote approach.](../media/audio_conferencing_image9.png)
    Next steps|
    • Define your remote management approach.
    | +| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you'll manually configure each Microsoft Teams Rooms system or use a central XML file.
    | +| ![next steps remote approach.](../media/audio_conferencing_image9.png)
    Next steps|
    • Test your new Teams Rooms devices.
    | ### Testing -After Teams Rooms has been deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams admin center and in Teams Rooms Pro Management. It's also important that you make a number of test calls and meetings to check quality. - -We recommend that as part of the general Teams, you configure building files for Call Quality Dashboard (CQD), monitor quality trends, and engage in the Quality of Experience Review process. For more information, see [Improve and monitor call quality for Teams](../monitor-call-quality-qos.md). +After Teams Rooms has been deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make a number of test calls and meetings to check quality. ### Asset management From be5b45917ae7f1615529e0938f3a03f0c516f6b1 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 09:04:11 -0700 Subject: [PATCH 54/98] Update teams-client-update.md --- Teams/teams-client-update.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 70e48413e4..7e836b3522 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -94,11 +94,13 @@ For more information, see [Teams client system requirements](teams-client-system            Application ID       TEAMS21 -      LCID       1033      ``` +> [!NOTE] +> Your configuration may contain an LCID key with a value set to 1033. This value isn't used any longer, and you can delete it. + ### Issues with Mac update and best practices - Microsoft AutoUpdate (MAU) not being installed or being blocked on your device. @@ -124,7 +126,6 @@ Applications= { ... "/Applications/Microsoft Teams.app" = { "Application ID" = TEAMS21; - LCID = 1033; }; ... } @@ -136,7 +137,6 @@ Applications= { "/Applications/Microsoft Teams.app" = { "Application ID" = TEAMS21; ChannelName = Custom; - LCID = 1033; ManifestServer = "https://statics.teams.cdn.office.net/production-osx/24199.1700.3003.1785/"; ManifestServerExpiryTime = "2024-08-02T08:40:06Z"; }; @@ -155,9 +155,9 @@ Applications= { |Issue |Example | |--------------------------------------|---------| -|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
    "Application ID" = **TEAMS10**;
    LCID = 1033;
    } | -|New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).**app" = {
    "Application ID" = TEAMS21;
    LCID = 1033;
    } | -|Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS10**;
    LCID = 1033;
    }
    "/Applications/Microsoft Teams.app" = {
    "Application ID" = TEAMS21;
    LCID = 1033;
    } | +|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
    "Application ID" = **TEAMS10**;
    } | +|New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).**app" = {
    "Application ID" = TEAMS21;
    } | +|Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS10**;;
    }
    "/Applications/Microsoft Teams.app" = {
    "Application ID" = TEAMS21;
    } | - A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. From 6b122af1d0b38c4eaa0fc99b64838eea4b80021c Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:06:26 -0500 Subject: [PATCH 55/98] Update rooms-deploy.md Acrolinx --- Teams/rooms/rooms-deploy.md | 30 +++++++++++++++--------------- 1 file changed, 15 insertions(+), 15 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index 5bf6cb0fd4..944acea39d 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -32,16 +32,16 @@ After completing planning for Teams Rooms (see [Planning for Teams Rooms](rooms- 3. Creating resource accounts for your Microsoft Teams devices (see [Create and configure resource accounts for Teams devices](rooms-configure-accounts.md)) 4. Enabling the Teams Rooms Pro Management Portal and assigning administrative roles (see [Accessing the Pro Management Portal](enrolling-mtrp-managed-service.md)) 5. Configuring Intune for your Teams Rooms -6. Phyiscally deploying your Teams Rooms devices and completing the initial setup steps +6. Physically deploying your Teams Rooms devices and completing the initial setup steps > [!TIP] > As a companion to this article, we recommend using the [Microsoft Teams Rooms automated setup guide](https://go.microsoft.com/fwlink/?linkid=2224463) when signed in to the Microsoft 365 admin center. This guide will customize your experience based on your environment. To review best practices without signing in and activating automated setup features, go to the [Microsoft 365 setup portal](https://go.microsoft.com/fwlink/?linkid=2222974). ## Ordering equipment and site readiness for a Teams Rooms deployment -Before ordering Teams Rooms equipment, review your physical meeting room spaces to determine the style of meetings that will occur in the space and the equipment that fits the need. For more information, see [meeting room guidance](room-planning-guidance.md). Then, order your desired equipment from the [Teams devices store](/microsoftteams/devices/device-store) or from your reseller partner. +Before ordering Teams Rooms equipment, review your physical meeting room spaces to determine the style of meetings that occur in the space and the equipment that fits the need. For more information, see [meeting room guidance](room-planning-guidance.md). Then, order your desired equipment from the [Teams devices store](/microsoftteams/devices/device-store) or from your reseller partner. -While waiting for the ordered devices to be delivered, work with your networking, facilities, and AV teams to make sure that deployment dependencies are met and each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and leverage the experience of your AV team when installing and mounting screens and running cabling. +While waiting for the ordered devices to be delivered, work with your networking, facilities, and AV teams to make sure that deployment dependencies are met. Ensure each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and use the experience of your AV team when installing and mounting screens and running cabling. |   |   | |-----------|------------| @@ -51,7 +51,7 @@ While waiting for the ordered devices to be delivered, work with your networking ## Preparing your corporate network for Teams Rooms -Teams Rooms devices have specific network requirements which may require adjustments to your corporate network from bandwidth, firewall & proxy, or installing certificates. All of these requirements are things you'll want to consider as you deploy Teams Rooms. For more information on the networking requirements, see the links below: +Teams Rooms devices have specific network requirements which may require adjustments to your corporate network from bandwidth, firewall & proxy, or installing certificates. All of these requirements are things you want to consider as you deploy Teams Rooms. For more information on the networking requirements, see these links: - [Preparing your network](rooms-prep.md) - [Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) @@ -60,9 +60,9 @@ Teams Rooms devices have specific network requirements which may require adjustm ## Creating resource accounts for your Microsoft Teams Rooms -Teams Rooms devices need resource accounts to be able to successfully sign into Teams as well as to be booked by end users to ensure join buttons appear on the rooms calendar. Each physical meeting room needs it's own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they are all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. +Teams Rooms devices need resource accounts to be able to successfully sign into Teams and to be booked by end users to ensure join buttons appear on the rooms calendar. Each physical meeting room needs its own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they're all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. -For each resource account, there are features an IT admin can enable for different business needs. You'll want to consider the features outlined below as you create your Teams Rooms resource accounts following this guide: [How to create and configure resource accounts for Teams devices](create-resource-account.md). +For each resource account, there are features an IT admin can enable for different business needs. You want to consider the features outlined here as you create your Teams Rooms resource accounts following this guide: [How to create and configure resource accounts for Teams devices](create-resource-account.md). | Scenario | Description | Microsoft Teams Rooms service account feature | |---------- |------------- | --- | @@ -72,14 +72,14 @@ For each resource account, there are features an IT admin can enable for differe |   |   | |-----------|------------| -| ![scenario support.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide which Teams Rooms scenarios you'll support.
    • Identify licensing requirements for your Microsoft Teams Rooms resource accounts.
    | +| ![scenario support.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide which Teams Rooms scenarios you support.
    • Identify licensing requirements for your Microsoft Teams Rooms resource accounts.
    | | ![prepare host machine.](../media/audio_conferencing_image9.png)
    Next steps|
    • Prepare the Pro Management Portal.
    | ## Enabling the Pro Management Portal Teams Rooms devices are best managed in the Teams Rooms Pro Management Portal. Once you have a Teams Rooms Pro license available in your Microsoft 365 tenant, you can enable the Teams Rooms Pro Management Portal following the guidance here: [Accessing the Pro Management Portal](enrolling-mtrp-managed-service.md). -While in the Pro Management Portal it's important to define various administrative roles for your meeting room admins. The Pro Management Portal supports extremely granular role-based access control (RBAC), you can follow the steps here for how to configure RBAC: [Role-based access control in the Microsoft Teams Rooms Pro Management Portal](rooms-pro-rbac.md). +While in the Pro Management Portal it's important to define various administrative roles for your meeting room admins. The Pro Management Portal supports granular role-based access control (RBAC), you can follow the steps here for how to configure RBAC: [Role-based access control in the Microsoft Teams Rooms Pro Management Portal](rooms-pro-rbac.md). |   |   | @@ -89,16 +89,16 @@ While in the Pro Management Portal it's important to define various administrati ## Configuring Intune for your Teams Devices -Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal as well as for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they are logged in for the first time providing additional controls and Intune compliance assessments as well. +Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal and for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they're logged in for the first time providing additional controls and Intune compliance assessments as well. For Teams Rooms on Windows devices, Intune enrollment can be completed using [AutoPilot + AutoLogin](autopilot-autologin.mnd) or in one of several other manually [enrollment methods offered by Intune](/mem/intune/fundamentals/deployment-guide-enrollment-windows). -For Teams Rooms on Android and Teams panel devices, Intune enrollment is requirement for a successful sign in. Teams Android devices use Android Device Administrator today as their enrollment method, for information on enabling this for Intune enrollment see these instructions: [Configure Intune to enroll Teams Android-based devices](/microsoftteams/devices/phones-panels-deploy#configure-intune-to-enroll-teams-android-based-devices). +For Teams Rooms on Android and Teams panel devices, Intune enrollment is requirement for a successful sign in. Teams Android devices use Android Device Administrator today as their enrollment method, for information on enabling Intune enrollment see these instructions: [Configure Intune to enroll Teams Android-based devices](/microsoftteams/devices/phones-panels-deploy#configure-intune-to-enroll-teams-android-based-devices). |   |   | |-----------|------------| | ![scenario support.](../media/audio_conferencing_image7.png)
    Decision points|
    • Enabling Teams Rooms on Windows devices to enroll in Intune
    • Enabling Teams Rooms on Android and Teams panels to enroll in Intune
    | -| ![prepare host machine.](../media/audio_conferencing_image9.png)
    Next steps|
    • Phyiscally deploying your Teams Rooms devices and completing the initial setup
    | +| ![prepare host machine.](../media/audio_conferencing_image9.png)
    Next steps|
    • Physically deploying your Teams Rooms devices and completing the initial setup
    | ## Physically deploying and configuring your Teams Rooms devices @@ -120,22 +120,22 @@ _Sample deployment table_ ### Microsoft Teams Rooms application and peripheral device configuration -After each Microsoft Teams Rooms system has been physically deployed and the supported peripheral devices connected. At initial power on of your Teams Rooms device you'll need to configure the Microsoft Teams Rooms application to use the matching Microsoft Teams Rooms resource account and password to sign in to Microsoft Teams. +After each Microsoft Teams Rooms system has been physically deployed and the supported peripheral devices connected. At initial power on of your Teams Rooms device, you need to configure the Microsoft Teams Rooms application to use the matching Microsoft Teams Rooms resource account and password to sign in to Microsoft Teams. Once signed in, you can configure settings each Microsoft Teams Rooms system. For a Teams Rooms on Windows device, you can use a centrally stored, XML configuration file to manage the application settings. For more information about how to use the XML configuration file, see [Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file](xml-config-file.md). |   |   | |-----------|------------| -| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you'll manually configure each Microsoft Teams Rooms system or use a central XML file.
    | +| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you will manually configure each Microsoft Teams Rooms system or use a central XML file.
    | | ![next steps remote approach.](../media/audio_conferencing_image9.png)
    Next steps|
    • Test your new Teams Rooms devices.
    | ### Testing -After Teams Rooms has been deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make a number of test calls and meetings to check quality. +After Teams Rooms has been deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make several test calls and meetings to check quality. ### Asset management -As part of the deployment, you'll want to update your asset register with the room name, Microsoft Teams Rooms name, Microsoft Teams Rooms resource account, and assigned peripheral devices. +As part of the deployment, you may want to update your asset register with the room name, Microsoft Teams Rooms name, Microsoft Teams Rooms resource account, and assigned peripheral devices. _Sample asset table_ From 7f3006edef68080c98819666188955237a0722e6 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:10:19 -0500 Subject: [PATCH 56/98] Update rooms-prep.md Adjusting title and moving wireless network considerations to this doc where it makes more sense. --- Teams/rooms/rooms-prep.md | 34 +++++++++++++++++++++++++++------- 1 file changed, 27 insertions(+), 7 deletions(-) diff --git a/Teams/rooms/rooms-prep.md b/Teams/rooms/rooms-prep.md index af7ff8df39..aee4afe66b 100644 --- a/Teams/rooms/rooms-prep.md +++ b/Teams/rooms/rooms-prep.md @@ -1,5 +1,5 @@ --- -title: Prepare your Environment +title: Prepare your environment for Teams Rooms author: mstonysmith ms.author: tonysmit manager: pamgreen @@ -23,13 +23,9 @@ description: Learn about how to prepare your infrastructure for deploying Micros ms.custom: seo-marvel-apr2020 --- -# Prepare your environment +# Prepare your environment for Teams Rooms -This section contains an overview of the steps required to prepare your environment so that you can use all of the features of Microsoft Teams Rooms. - -## Create and test a resource account - -A *resource account* is an account that the Microsoft Teams Rooms device uses to access features such as: Teams for Calling and Meetings and SharePoint for Whiteboards and PowerPoint files. For details, see [Create and configure resource accounts](create-resource-account.md). +This section contains an overview of the steps required to prepare your network environment so that you can use all of the features of Microsoft Teams Rooms. This section also includes information on configuring local administive access to your Teams Rooms devices. ## Confirm network configuration @@ -132,6 +128,30 @@ This guidance is for manual configuration. This configuration can also be automa Proxy settings on Teams Rooms on Android vary by device manufacturer. Consult OEM documentation for how to best configure Teams Rooms on Android devices for a network with a proxy. +## Wireless network considerations + +We strongly recommend that you connect your Teams Rooms devices to a wired network for greater stability and performance, ensuring a seamless meeting experience. If using a wired connection is not available, you may opt to use a wireless connection. + +> [!IMPORTANT] +> Wireless networks can be prone to network interference leading to quality degradation. We strongly recommend that you follow your wireless equipment provider's best practices when configuring a wireless connection to improve video and audio quality. + +Here are some examples of wireless network configuration best practices recommended by various manufacturers: + +- Deploy wireless equipment, such as access points and routers, that can handle and distribute the bandwidth load across all connected devices in the network. +- As much as possible, use access points and routers from a single manufacturer to avoid further congesting the radio-spectrum. +- Ensure wireless equipment is installed in a way that reduces or eliminates interference from objects and other equipment. +- Ensure the wireless network shows strong signal strength (Wi-Fi signal showing full bars is preferred) on Teams Rooms and other device screens. +- Default to prioritizing 5 GHz coverage for devices to optimize for higher bandwidth. +- Enable band steering to ensure that 5 GHz is always given more priority when sharing the same network name (SSID) as 2.4 GHz. +- Keep wireless channel utilization below 50%. +- Keep access point and router firmware up to date with the latest firmware versions and hot fixes. +- Verify that Teams Rooms devices and at least one access point see each other with a signal strength of -60 dBm or better. A dBm value closer to zero is preferred. Follow your equipment manufacturer's recommendations. +- Implement QoS whenever possible to allow monitoring and resolution of issues in real time. + +For additional best practices specific to your wireless network hardware, check your manufacturer's documentation. + +You can also troubleshoot wireless network issues using the wireless network report built into Windows 10. For more information, see [Analyze the wireless network report - Microsoft Support](https://support.microsoft.com/windows/analyze-the-wireless-network-report-76da0daa-1db2-6049-d154-7bb679eb03ed). + ## Tenant Restrictions For organizations which utilize [tenant restrictions](/entra/identity/enterprise-apps/tenant-restrictions) features of Microsoft Entra ID, this is supported on some Teams Devices if your organization utilizes the proxy deployment variant with header injection. From 5e540d92a9711b5f73af35253426c7bcb4b38793 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:10:45 -0500 Subject: [PATCH 57/98] Update rooms-plan.md Moved wireless network considerations into the network considerations learn document --- Teams/rooms/rooms-plan.md | 25 ------------------------- 1 file changed, 25 deletions(-) diff --git a/Teams/rooms/rooms-plan.md b/Teams/rooms/rooms-plan.md index 5978ef1213..d819159693 100644 --- a/Teams/rooms/rooms-plan.md +++ b/Teams/rooms/rooms-plan.md @@ -137,31 +137,6 @@ _Sample Microsoft Teams Rooms deployment template for your organization_ > [!TIP] > Now is a great time to start gathering information about the Microsoft Teams Rooms solution you've chosen. -### Wireless network considerations - -We strongly recommend that you connect your Teams Rooms devices to a wired network for greater stability and performance, ensuring a seamless meeting experience. If using a wired connection is not available, you may opt to use a wireless connection. - -> [!IMPORTANT] -> Wireless networks can be prone to network interference leading to quality degradation. We strongly recommend that you follow your wireless equipment provider's best practices when configuring a wireless connection to improve video and audio quality. - -Here are some examples of wireless network configuration best practices recommended by various manufacturers: - -- Deploy wireless equipment, such as access points and routers, that can handle and distribute the bandwidth load across all connected devices in the network. -- As much as possible, use access points and routers from a single manufacturer to avoid further congesting the radio-spectrum. -- Ensure wireless equipment is installed in a way that reduces or eliminates interference from objects and other equipment. -- Ensure the wireless network shows strong signal strength (Wi-Fi signal showing full bars is preferred) on Teams Rooms and other device screens. -- Default to prioritizing 5 GHz coverage for devices to optimize for higher bandwidth. -- Enable band steering to ensure that 5 GHz is always given more priority when sharing the same network name (SSID) as 2.4 GHz. -- Keep wireless channel utilization below 50%. -- Keep access point and router firmware up to date with the latest firmware versions and hot fixes. -- Verify that Teams Rooms devices and at least one access point see each other with a signal strength of -60 dBm or better. A dBm value closer to zero is preferred. Follow your equipment manufacturer's recommendations. -- Implement QoS whenever possible to allow monitoring and resolution of issues in real time. - -For additional best practices specific to your wireless network hardware, check your manufacturer's documentation. - -You can also troubleshoot wireless network issues using the wireless network report built into Windows 10. For more information, see [Analyze the wireless network report - Microsoft Support](https://support.microsoft.com/windows/analyze-the-wireless-network-report-76da0daa-1db2-6049-d154-7bb679eb03ed). - - ## Procurement You can procure your chosen system as a bundle or an integrated solution via device partners. From 803d7b2ffd185533efcf4c883bbb1e54e98a059a Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:15:34 -0500 Subject: [PATCH 58/98] Update rooms-deploy.md Fixing links --- Teams/rooms/rooms-deploy.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index 944acea39d..d3e095da23 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -55,8 +55,8 @@ Teams Rooms devices have specific network requirements which may require adjustm - [Preparing your network](rooms-prep.md) - [Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) -- [Teams Rooms IPs and URLs](microsoftteams/rooms/security?tabs=Windows#network-security) -- [802.1x for Teams Rooms](microsoftteams/rooms/security?tabs=Windows#network-security) +- [Teams Rooms IPs and URLs](microsoftteams/rooms/security.md?tabs=Windows#network-security) +- [802.1x for Teams Rooms](microsoftteams/rooms/security.md?tabs=Windows#network-security) ## Creating resource accounts for your Microsoft Teams Rooms @@ -91,7 +91,7 @@ While in the Pro Management Portal it's important to define various administrati Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal and for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they're logged in for the first time providing additional controls and Intune compliance assessments as well. -For Teams Rooms on Windows devices, Intune enrollment can be completed using [AutoPilot + AutoLogin](autopilot-autologin.mnd) or in one of several other manually [enrollment methods offered by Intune](/mem/intune/fundamentals/deployment-guide-enrollment-windows). +For Teams Rooms on Windows devices, Intune enrollment can be completed using [AutoPilot + AutoLogin](autopilot-autologin.md) or in one of several other manually [enrollment methods offered by Intune](/mem/intune/fundamentals/deployment-guide-enrollment-windows). For Teams Rooms on Android and Teams panel devices, Intune enrollment is requirement for a successful sign in. Teams Android devices use Android Device Administrator today as their enrollment method, for information on enabling Intune enrollment see these instructions: [Configure Intune to enroll Teams Android-based devices](/microsoftteams/devices/phones-panels-deploy#configure-intune-to-enroll-teams-android-based-devices). From 240a116fb3beae4e99ad11332306738d0a17e4bf Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:16:41 -0500 Subject: [PATCH 59/98] Update security.md Fixing links --- Teams/rooms/security.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/rooms/security.md b/Teams/rooms/security.md index d1e6e1edb5..ee4c3b8c04 100644 --- a/Teams/rooms/security.md +++ b/Teams/rooms/security.md @@ -143,7 +143,7 @@ For optimum performance of real time media, we strongly recommend that you confi Teams Rooms devices don't need to connect to an internal LAN. Consider placing Teams Rooms in a secure isolated network segment with direct Internet access. If your internal LAN becomes compromised, the attack vector opportunities towards Teams Rooms is reduced. -We strongly recommend that you connect your Teams Rooms devices to a wired network. The use of wireless networks requires careful planning and assessment for the best experience. For more information, see [Wireless network considerations](rooms-plan.md#wireless-network-considerations). +We strongly recommend that you connect your Teams Rooms devices to a wired network. The use of wireless networks requires careful planning and assessment for the best experience. For more information, see [Wireless network considerations](rooms-prep.md#wireless-network-considerations). Proximity Join and other Teams Rooms features rely on Bluetooth. However, the Bluetooth implementation on Teams Rooms devices doesn't allow for an external device connection to a Teams Rooms device. Bluetooth technology use on Teams Rooms devices is currently limited to advertising beacons and prompted proximal connections. The `ADV_NONCONN_INT` protocol data unit (PDU) type is used in the advertising beacon. This PDU type is for nonconnectable devices advertising information to the listening device. There's no Bluetooth device pairing as part of these features. More details on Bluetooth protocols can be found on the [Bluetooth SIG website](https://www.bluetooth.com/blog/bluetooth-low-energy-it-starts-with-advertising/). @@ -249,7 +249,7 @@ Teams Android devices use encrypted communications and endpoint authentication o Teams Android devices don't need to connect to an internal LAN. Consider placing Teams Android devices in a secure network segment with direct Internet access. For example, Teams Phones could be deployed on a voice VLAN. If your internal LAN becomes compromised, the attack vector opportunities towards Teams Android devices is reduced by implementing this network segregation. -We strongly recommend that you connect your Teams Rooms devices to a wired network. The use of wireless networks requires careful planning and assessment for the best experience. For more information, see [Wireless network considerations](rooms-plan.md#wireless-network-considerations). +We strongly recommend that you connect your Teams Rooms devices to a wired network. The use of wireless networks requires careful planning and assessment for the best experience. For more information, see [Wireless network considerations](rooms-prep.md#wireless-network-considerations). Proximity Join, Better Together, Teams Cast, and pairing of Teams panels rely on Bluetooth. Bluetooth technology use on Teams Rooms on Android devices is currently limited to advertising beacons and prompted proximal connections. The `ADV_NONCONN_INT` protocol data unit (PDU) type is used in the advertising beacon. This PDU type is for nonconnectable devices advertising information to the listening device. There's no Bluetooth device pairing as part of these features. More details on Bluetooth protocols can be found on the Bluetooth SIG website. From 6ce62d290ed5d7c86f154e1cae1817323bfe5663 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:19:09 -0500 Subject: [PATCH 60/98] Update rooms-plan.md Fixing links I broke --- Teams/rooms/rooms-plan.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/Teams/rooms/rooms-plan.md b/Teams/rooms/rooms-plan.md index d819159693..6d2a39b633 100644 --- a/Teams/rooms/rooms-plan.md +++ b/Teams/rooms/rooms-plan.md @@ -83,9 +83,9 @@ You might need to coordinate these activities across several teams. We provide a | Plan capabilities | IT Project Team | | [Room inventory and capability planning](#room-inventory-and-capability-planning) | | Device selection | IT Project Team / AV Team | | [Device selection](#device-selection) | | Procurement | IT Project Team / AV Team | | [Procurement](#procurement) | -| Site readiness | Facilities / AV team / IT Project Team | | [Site readiness](rooms-deploy.md#site-readiness) | -| Service readiness | IT Project Team | | [Service readiness](rooms-deploy.md#service-readiness) | -| Configuration | IT Project Team | | [Configuration and deployment](rooms-deploy.md#configuration-and-deployment) | +| Site readiness | Facilities / AV team / IT Project Team | | [Site readiness](rooms-deploy.md#ordering-equipment-and-site-readiness-for-a-teams-rooms-deployment) | +| Network readiness | IT Project Team | | [Network readiness](rooms-deploy.md#preparing-your-corporate-network-for-teams-rooms) | +| Resource accounts | IT Project Team | | [Creating resource accounts](rooms-deploy.md#creating-resource-accounts-for-your-microsoft-teams-rooms) | | Deployment | Facilities / AV team / IT Project Team | | [Deployment checklist](console.md) | | Adoption | Facilities / AV team / IT Project Team | | [Adoption](#plan-for-adoption-and-change-management) | | Maintenance and operations | AV team / IT Project Team | | [Management overview](rooms-manage.md) | From f7328f09d7836c74db88cf3aab6d1bf17825a9fb Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:20:33 -0500 Subject: [PATCH 61/98] Update qos-on-teams-devices.md Fixing link --- Teams/devices/qos-on-teams-devices.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/devices/qos-on-teams-devices.md b/Teams/devices/qos-on-teams-devices.md index 97ee4b458e..24ee0b1e8a 100644 --- a/Teams/devices/qos-on-teams-devices.md +++ b/Teams/devices/qos-on-teams-devices.md @@ -32,7 +32,7 @@ This article explains: 1. [How to control that bandwidth usage?](#how-do-i-control-microsoft-teams-rooms-bandwidth-usage) 1. [How to ensure your devices are optimized with the right quality of service (QoS) configuration to align to your organizations requirements?](#quality-of-service-qos-with-microsoft-teams-rooms) -Wired network connectivity is recommended for Microsoft Teams Rooms devices. If wireless network connectivity is the only option, see best practice guidance [here](../rooms/rooms-plan.md#wireless-network-considerations). +Wired network connectivity is recommended for Microsoft Teams Rooms devices. If wireless network connectivity is the only option, see best practice guidance [here](../rooms/rooms-prep.md#wireless-network-considerations). ## How much bandwidth does a Microsoft Teams Rooms device use? From 6d0cfdf76a11b64f66b5a1fed4afdb71cf3e0740 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 11:23:44 -0500 Subject: [PATCH 62/98] Update rooms-deploy.md Fixing links --- Teams/rooms/rooms-deploy.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index d3e095da23..84cca2e8fb 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -55,8 +55,8 @@ Teams Rooms devices have specific network requirements which may require adjustm - [Preparing your network](rooms-prep.md) - [Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) -- [Teams Rooms IPs and URLs](microsoftteams/rooms/security.md?tabs=Windows#network-security) -- [802.1x for Teams Rooms](microsoftteams/rooms/security.md?tabs=Windows#network-security) +- [Teams Rooms IPs and URLs](security.md?tabs=Windows#network-security) +- [802.1x for Teams Rooms](security.md?tabs=Windows#network-security) ## Creating resource accounts for your Microsoft Teams Rooms From c198eadd9d2362eef6884e0109e85ca6469c2403 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 09:52:01 -0700 Subject: [PATCH 63/98] Update teams-client-update.md --- Teams/teams-client-update.md | 4 +--- 1 file changed, 1 insertion(+), 3 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 7e836b3522..93e8b88435 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -161,8 +161,6 @@ Applications= { - A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. -XXX LEAVING VDI IN FOR NOW. - ## Updates to Teams on VDI -Teams clients on Virtual Desktop Infrastructure (VDI) aren't automatically updated the way that non-VDI Teams clients are. You have to update the VM image by installing a new MSI as described in the instructions to [Install Teams on VDI](teams-for-vdi.md). You must uninstall the current version to update to a newer version. +See [Install Teams on VDI](teams-for-vdi.md). From 73c6152bb2e73d969b786769d6548a93d3f8ec1f Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 09:56:34 -0700 Subject: [PATCH 64/98] Update teams-client-update.md --- Teams/teams-client-update.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 93e8b88435..00a87c910f 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -163,4 +163,4 @@ Applications= { ## Updates to Teams on VDI -See [Install Teams on VDI](teams-for-vdi.md). +See [New VDI solution for Teams](vdi-2.md). From d74564ec7682847320d174a64570c154a202ebc6 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 10:09:18 -0700 Subject: [PATCH 65/98] Update teams-client-update.md --- Teams/teams-client-update.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 00a87c910f..8175bd994c 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -163,4 +163,4 @@ Applications= { ## Updates to Teams on VDI -See [New VDI solution for Teams](vdi-2.md). +See [Install Teams on VDI](vdi.md). From f41b62a3d27bf7523f0ce40f7e7f93ae048769fb Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 10:15:22 -0700 Subject: [PATCH 66/98] Update teams-client-update.md --- Teams/teams-client-update.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 8175bd994c..93e8b88435 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -163,4 +163,4 @@ Applications= { ## Updates to Teams on VDI -See [Install Teams on VDI](vdi.md). +See [Install Teams on VDI](teams-for-vdi.md). From 58271b55fc679edb40775c77c6664f0eaf2e8029 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Fri, 11 Oct 2024 11:40:13 -0700 Subject: [PATCH 67/98] Update toc.yml --- Teams/toc.yml | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/toc.yml b/Teams/toc.yml index a374c7e658..6e4924384f 100644 --- a/Teams/toc.yml +++ b/Teams/toc.yml @@ -105,6 +105,8 @@ items: href: new-teams-web.md - name: New teams pre-installation script href: new-teams-preinstallation-script.md + - name: Teams client updates + href: teams-client-update.md - name: Troubleshooting installation issues href: /microsoftteams/troubleshoot/teams-administration/fix-new-teams-installation-issues - name: Troubleshooting launch issues @@ -125,8 +127,6 @@ items: items: - name: Get the classic Teams clients href: get-clients.md - - name: Classic Teams client updates - href: teams-client-update.md - name: Bulk install classic Teams using Windows Installer href: msi-deployment.md - name: Classic Teams for Virtualized Desktop Infrastructure (VDI) From 8f9a546ec136b82636b1fdd50b168fe454c46fc3 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 16:29:56 -0500 Subject: [PATCH 68/98] Update rooms-deploy.md Acrolinx --- Teams/rooms/rooms-deploy.md | 22 +++++++++++----------- 1 file changed, 11 insertions(+), 11 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index 84cca2e8fb..6b7c43956f 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -41,7 +41,7 @@ After completing planning for Teams Rooms (see [Planning for Teams Rooms](rooms- Before ordering Teams Rooms equipment, review your physical meeting room spaces to determine the style of meetings that occur in the space and the equipment that fits the need. For more information, see [meeting room guidance](room-planning-guidance.md). Then, order your desired equipment from the [Teams devices store](/microsoftteams/devices/device-store) or from your reseller partner. -While waiting for the ordered devices to be delivered, work with your networking, facilities, and AV teams to make sure that deployment dependencies are met. Ensure each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and use the experience of your AV team when installing and mounting screens and running cabling. +While waiting for the ordered devices to be delivered, work with your network, facilities, and audio/video teams to make sure that deployment dependencies are met. Ensure each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and use the experience of your AV team when installing and mounting screens and running cabling. |   |   | |-----------|------------| @@ -53,14 +53,14 @@ While waiting for the ordered devices to be delivered, work with your networking Teams Rooms devices have specific network requirements which may require adjustments to your corporate network from bandwidth, firewall & proxy, or installing certificates. All of these requirements are things you want to consider as you deploy Teams Rooms. For more information on the networking requirements, see these links: -- [Preparing your network](rooms-prep.md) +- [Prepare your network](rooms-prep.md) - [Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) - [Teams Rooms IPs and URLs](security.md?tabs=Windows#network-security) - [802.1x for Teams Rooms](security.md?tabs=Windows#network-security) ## Creating resource accounts for your Microsoft Teams Rooms -Teams Rooms devices need resource accounts to be able to successfully sign into Teams and to be booked by end users to ensure join buttons appear on the rooms calendar. Each physical meeting room needs its own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they're all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. +Teams Rooms devices need resource accounts to be able to successfully sign into Teams and allow end users to to book and ensure join buttons appear on the rooms calendar. Each physical meeting room needs its own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they're all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. For each resource account, there are features an IT admin can enable for different business needs. You want to consider the features outlined here as you create your Teams Rooms resource accounts following this guide: [How to create and configure resource accounts for Teams devices](create-resource-account.md). @@ -79,7 +79,7 @@ For each resource account, there are features an IT admin can enable for differe Teams Rooms devices are best managed in the Teams Rooms Pro Management Portal. Once you have a Teams Rooms Pro license available in your Microsoft 365 tenant, you can enable the Teams Rooms Pro Management Portal following the guidance here: [Accessing the Pro Management Portal](enrolling-mtrp-managed-service.md). -While in the Pro Management Portal it's important to define various administrative roles for your meeting room admins. The Pro Management Portal supports granular role-based access control (RBAC), you can follow the steps here for how to configure RBAC: [Role-based access control in the Microsoft Teams Rooms Pro Management Portal](rooms-pro-rbac.md). +While in the Pro Management Portal it's important to define various administrative roles for your meeting room admins. The Pro Management Portal supports granular role-based access control (RBAC), you can follow the steps here for how to configure RBAC: [Role-based access control in the Microsoft Teams Rooms Pro Management Portal](rooms-pro-rbac.md). |   |   | @@ -89,11 +89,11 @@ While in the Pro Management Portal it's important to define various administrati ## Configuring Intune for your Teams Devices -Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal and for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they're logged in for the first time providing additional controls and Intune compliance assessments as well. +Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal and for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they're logged in for the first time providing more controls and Intune compliance assessments as well. For Teams Rooms on Windows devices, Intune enrollment can be completed using [AutoPilot + AutoLogin](autopilot-autologin.md) or in one of several other manually [enrollment methods offered by Intune](/mem/intune/fundamentals/deployment-guide-enrollment-windows). -For Teams Rooms on Android and Teams panel devices, Intune enrollment is requirement for a successful sign in. Teams Android devices use Android Device Administrator today as their enrollment method, for information on enabling Intune enrollment see these instructions: [Configure Intune to enroll Teams Android-based devices](/microsoftteams/devices/phones-panels-deploy#configure-intune-to-enroll-teams-android-based-devices). +For Teams Rooms on Android and Teams panel devices, Intune enrollment is requirement for a successful sign in. Teams Android devices use Android Device Administrator today as their enrollment method, for information on enabling Intune enrollment see these instructions: [Configure Intune to enroll Teams Android-based devices](/microsoftteams/devices/phones-panels-deploy#configure-intune-to-enroll-teams-android-based-devices). |   |   | |-----------|------------| @@ -104,11 +104,11 @@ For Teams Rooms on Android and Teams panel devices, Intune enrollment is require ### Device deployment -After you created and enabled the management portal for your Microsoft Teams Rooms resource accounts and devices, create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. +Now that you have created your resource accounts and enabled the management porta, it's time to ship devices. Create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. |   |   | |-----------|------------| -| ![manage site-by-site deployment.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide who will manage the site-by-site deployment.
    • Identify the resources who will install Microsoft Teams Rooms on site and undertake the configuration and testing.
    | +| ![manage site-by-site deployment.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide who manages the site-by-site deployment.
    • Identify the resources to install Microsoft Teams Rooms on site and undertake the configuration and testing.
    | | ![start device testing.](../media/audio_conferencing_image9.png)
    Next steps|
    • Start device testing.
    | _Sample deployment table_ @@ -120,18 +120,18 @@ _Sample deployment table_ ### Microsoft Teams Rooms application and peripheral device configuration -After each Microsoft Teams Rooms system has been physically deployed and the supported peripheral devices connected. At initial power on of your Teams Rooms device, you need to configure the Microsoft Teams Rooms application to use the matching Microsoft Teams Rooms resource account and password to sign in to Microsoft Teams. +At initial power on of your Teams Rooms device, you need to configure the Microsoft Teams Rooms application to use the matching Microsoft Teams Rooms resource account and password to sign in to Microsoft Teams. Once signed in, you can configure settings each Microsoft Teams Rooms system. For a Teams Rooms on Windows device, you can use a centrally stored, XML configuration file to manage the application settings. For more information about how to use the XML configuration file, see [Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file](xml-config-file.md). |   |   | |-----------|------------| -| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you will manually configure each Microsoft Teams Rooms system or use a central XML file.
    | +| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you'll manually configure each Microsoft Teams Rooms system or use a central XML file.
    | | ![next steps remote approach.](../media/audio_conferencing_image9.png)
    Next steps|
    • Test your new Teams Rooms devices.
    | ### Testing -After Teams Rooms has been deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make several test calls and meetings to check quality. +After Teams Rooms is deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make several test calls and meetings to check quality. ### Asset management From 702bd2afdf1b8f8d8c8b1611b36e0f9ff046ff9a Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 16:35:23 -0500 Subject: [PATCH 69/98] Update rooms-deploy.md Acrolinx --- Teams/rooms/rooms-deploy.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index 6b7c43956f..3bc6fbbd57 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -41,7 +41,7 @@ After completing planning for Teams Rooms (see [Planning for Teams Rooms](rooms- Before ordering Teams Rooms equipment, review your physical meeting room spaces to determine the style of meetings that occur in the space and the equipment that fits the need. For more information, see [meeting room guidance](room-planning-guidance.md). Then, order your desired equipment from the [Teams devices store](/microsoftteams/devices/device-store) or from your reseller partner. -While waiting for the ordered devices to be delivered, work with your network, facilities, and audio/video teams to make sure that deployment dependencies are met. Ensure each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and use the experience of your AV team when installing and mounting screens and running cabling. +Work with your network, facilities, and audio-video (AV) teams to make sure that deployment dependencies are met. Ensure each site and space is ready in terms of power, networking, and furniture. In addition, make sure the physical installation requirements are met. For physical installation considerations, consult with your vendor and use the experience of your AV team when installing and mounting screens and running cabling. |   |   | |-----------|------------| @@ -60,7 +60,7 @@ Teams Rooms devices have specific network requirements which may require adjustm ## Creating resource accounts for your Microsoft Teams Rooms -Teams Rooms devices need resource accounts to be able to successfully sign into Teams and allow end users to to book and ensure join buttons appear on the rooms calendar. Each physical meeting room needs its own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they're all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. +Teams Rooms devices need resource accounts to be able to successfully sign into Teams and allow end users to book and ensure join buttons appear on the rooms calendar. Each physical meeting room needs its own Teams Rooms resource account. Teams devices dedicated for that space can share the same resource account, meaning a Teams Room with two Teams panels at different doors can all share the same Teams Rooms resource account. This sharing ensures they're all in sync from a calendar perspective and automatic check-in/booking for meetings works correctly. For each resource account, there are features an IT admin can enable for different business needs. You want to consider the features outlined here as you create your Teams Rooms resource accounts following this guide: [How to create and configure resource accounts for Teams devices](create-resource-account.md). @@ -89,7 +89,7 @@ While in the Pro Management Portal it's important to define various administrati ## Configuring Intune for your Teams Devices -Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities beyond what is available within the Teams Rooms Pro Management Portal and for Intune compliance assessments to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they're logged in for the first time providing more controls and Intune compliance assessments as well. +Teams Rooms on Windows devices can be managed in Intune to expand device management capabilities and for Intune compliance checks to ensure Teams Rooms on Windows devices are compliant with organizational requirements. Teams Rooms on Android and Teams panels devices automatically enroll into Intune when they're logged in for the first time providing more controls and Intune compliance checks as well. For Teams Rooms on Windows devices, Intune enrollment can be completed using [AutoPilot + AutoLogin](autopilot-autologin.md) or in one of several other manually [enrollment methods offered by Intune](/mem/intune/fundamentals/deployment-guide-enrollment-windows). @@ -104,7 +104,7 @@ For Teams Rooms on Android and Teams panel devices, Intune enrollment is require ### Device deployment -Now that you have created your resource accounts and enabled the management porta, it's time to ship devices. Create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. +After have creating your resource accounts and enabling the management portal, it's time to ship devices. Create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. |   |   | |-----------|------------| @@ -126,12 +126,12 @@ Once signed in, you can configure settings each Microsoft Teams Rooms system. Fo |   |   | |-----------|------------| -| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether you'll manually configure each Microsoft Teams Rooms system or use a central XML file.
    | +| ![decision point configure.](../media/audio_conferencing_image7.png)
    Decision points|
    • Decide whether to manually configure each Microsoft Teams Rooms system or use a central XML file.
    | | ![next steps remote approach.](../media/audio_conferencing_image9.png)
    Next steps|
    • Test your new Teams Rooms devices.
    | ### Testing -After Teams Rooms is deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We highly recommend that the deployment team verify that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make several test calls and meetings to check quality. +After Teams Rooms is deployed, you should test it. Check that the capabilities listed in [Microsoft Teams Rooms help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2?ui=en-us&rs=en-us&ad=us) are working on the deployed device. We recommend that the deployment team check that Microsoft Teams Rooms is appearing in Teams Admin Center and in Teams Rooms Pro Management Portal. It's also important that you make several test calls and meetings to check quality. ### Asset management From 1952123f74a6071d062e1200e8a74bd2e97537bf Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 16:43:50 -0500 Subject: [PATCH 70/98] Update rooms-plan.md Acrolinx --- Teams/rooms/rooms-plan.md | 22 +++++++++++----------- 1 file changed, 11 insertions(+), 11 deletions(-) diff --git a/Teams/rooms/rooms-plan.md b/Teams/rooms/rooms-plan.md index 6d2a39b633..4513094fae 100644 --- a/Teams/rooms/rooms-plan.md +++ b/Teams/rooms/rooms-plan.md @@ -26,7 +26,7 @@ description: This article explains the relevant planning considerations for depl This article introduces an end-to-end approach to planning, delivering, and operating Microsoft Teams Rooms as part of your overall meeting and conference room strategy. -You'll find planning information below covering the recommended approach and key decisions that you need to make, with links to supporting technical information. We recommend that you review the Plan, Deploy, and Manage sections even if you're already fully deployed. +The planning information covers the recommended approach and key decisions that you need to make, with links to supporting technical information. We recommend that you review the Plan, Deploy, and Manage sections even if you're already fully deployed. ## Overview of Microsoft Teams Rooms @@ -96,7 +96,7 @@ The first step is to inventory your organization's existing meeting spaces and c After you create an inventory of the equipment and capabilities in each existing room, your requirements for that room feed into your device selection planning to create a rich conferencing solution. The modalities (audio, video) needed for each room—in addition to room size and purpose—all play an important role in deciding which solution is most appropriate for each room. -As part of your discovery, it's key to consider room acoustics and layout. For example, check that the chairs in the room won't block the camera view. Verify that the room doesn't have excessive echo or noisy air conditioning, and that it does have sufficient power for the screens and Microsoft Teams Rooms. There are many factors to consider that your audio-visual (AV) team or partner will be able to advise on. +As part of your discovery, it's key to consider room acoustics and layout. For example, check that the chairs in the room cannot block the camera view. Verify that the room doesn't have excessive echo or noisy air conditioning, and that it does have sufficient power for the screens and Microsoft Teams Rooms. There are many factors to consider that your audio-visual (AV) team or partner will be able to advise on. |   |   | |-----------|------------| @@ -106,8 +106,8 @@ _Sample meeting/conference room inventory_ | Site | Room name | Room type | Number of people | In scope? | Current room capabilities | Future room capabilities | |-----------|-----------|-----------|------------------|-----------|-------------------------------------|--------------------------| -| London HQ | Curie | Medium | 6–12 | Yes | Speakerphone | 1 screen, audio and video plus presentation
    PSTN Access | -| Sydney HQ | Hill | Large | 12–16 | Yes | Legacy AV unit, 1 screen and camera | 2 screens, audio and video plus presentation
    PSTN Access | +| London HQ | Curie | Medium | 6–12 | Yes | Speakerphone | Single screen, audio and video plus presentation | +| Sydney HQ | Hill | Large | 12–16 | Yes | Legacy AV unit, one screen and camera | Dual screens, audio and video plus presentation | ## Device selection @@ -127,7 +127,7 @@ Based on the vendor you prefer, use the information provided in the requirements _Sample Microsoft Teams Rooms deployment template for your organization_ -| Room type/size | Number of people | Microsoft Teams Rooms system | Peripheral devices | Display(s) | +| Room type/size | Number of people | Microsoft Teams Rooms system | Peripheral devices | Displays | |--------------------|------------------|------------------------------|--------------------|-----------------| | Focus 10' by 9' | 2–4 | | | | | Small 16' by 16' | 4–6 | | | | @@ -141,9 +141,9 @@ _Sample Microsoft Teams Rooms deployment template for your organization_ You can procure your chosen system as a bundle or an integrated solution via device partners. -You can acquire Microsoft Teams Rooms from a number of partners who are listed in [Teams Rooms certified systems and peripherals](certified-hardware.md). Please visit the partners' websites to learn more about these solutions and procurement options. +You can acquire Microsoft Teams Rooms from one of the partners are listed in [Teams Rooms certified systems and peripherals](certified-hardware.md). Please visit the partners' websites to learn more about these solutions and procurement options. -Depending on your deployment scale and approach, you might decide to have the Microsoft Teams Rooms and supported peripheral devices shipped to a central location for initial configuration and assignment. This might be a good approach for a staged rollout across many sites. Or, you might choose to ship the bundles directly to your sites. +Depending on your deployment scale and approach, you might decide to have the Microsoft Teams Rooms and supported peripheral devices shipped to a central location for initial configuration and assignment. A central location might be a good approach for a staged rollout across many sites. Or, you might choose to ship the bundles directly to your sites. |   |   | |---|---| @@ -154,9 +154,9 @@ Depending on your deployment scale and approach, you might decide to have the Mi Your organization must execute monitoring, administration, and management tasks on an ongoing basis, and it's key to agree who will undertake these tasks early in your deployment. -Many organizations have an AV team or partner who manages their conference rooms and devices. Or you can have Microsoft help manage Teams Rooms by leveraging Microsoft Teams Rooms Pro. Decide who will manage the Microsoft Teams Rooms devices going forward to monitor performance as well as deploy software updates and hotfixes. +Many organizations have an AV team or partner who manages their conference rooms and devices. It is important to decide who will manage the Microsoft Teams Rooms devices going forward to monitor performance and deploy software updates and hotfixes. -Consider which helpdesk queue you'll route Microsoft Teams Rooms-related calls to, and provide an FAQ to the helpdesk team so they can better understand how to use Microsoft Teams Rooms and the key troubleshooting steps they can take. A good starting point for this FAQ is the [user help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2) and [Known issues](known-issues.md). +Consider which helpdesk queue you route Microsoft Teams Rooms-related calls to, and provide an FAQ to the helpdesk team so they can better understand how to use Microsoft Teams Rooms and the key troubleshooting steps they can take. A good starting point for this FAQ is the [user help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2) and [Known issues](known-issues.md). > [!NOTE] > Microsoft Teams Rooms sign in to Microsoft Teams and allows joining meetings hosted by Microsoft Teams services. Microsoft Teams rooms may also connect to third party meeting services anonymously as guest, depending on your configuration of the device. @@ -172,7 +172,7 @@ Consider which helpdesk queue you'll route Microsoft Teams Rooms-related calls t ## Plan for adoption and change management -Microsoft Teams Rooms systems introduce new capabilities to your users. It's important that you recognize that this will be a change for your users, and you should ensure your internal marketing campaign identifies the benefits the new system will have for your users and the key talking points leads can use to discuss with their teams. +Microsoft Teams Rooms systems introduce new capabilities to your users. It's important that you recognize that Teams Rooms will be a change for your users, and you should ensure your internal marketing campaign identifies the benefits the new system will have for your users and the key talking points leads can use to discuss with their teams. -Consider scheduling show-and-tell events and poster drops at each site to inform your users of the new capabilities. You might also create in-room "quick start guides." Consider finding a meetings champion at each site who can help others get up to speed and start using the devices. +Consider scheduling show-and-tell events and poster drops at each site to inform your users of the new capabilities. You might also create in-room "quick start guides." Consider finding a meeting champion at each site who can help others get up to speed and start using the devices. From fa81c653a9bb616af10bf2472e9fc58d2def09b1 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 16:49:36 -0500 Subject: [PATCH 71/98] Update rooms-prep.md Acrolinx --- Teams/rooms/rooms-prep.md | 22 +++++++++++----------- 1 file changed, 11 insertions(+), 11 deletions(-) diff --git a/Teams/rooms/rooms-prep.md b/Teams/rooms/rooms-prep.md index aee4afe66b..ce85c9dfdd 100644 --- a/Teams/rooms/rooms-prep.md +++ b/Teams/rooms/rooms-prep.md @@ -62,7 +62,7 @@ This guidance is for manual configuration. This configuration can also be automa 1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where you're prompted for the local Administrator password on the device (the default password is **sfb**) 1. Tap on **Settings** followed by tapping on the **Go to Windows** button and then tapping on the **go to Admin Sign In** button and then clicking the **Administrator** button (if the computer is Microsoft Entra ID joined choose **Other User,** then use .\admin as the user name) 1. In the **Search** box, in the bottom left type in regedit (either long press the screen or right select and choose **Run as administrator**) -1. Select on the HKEY_USERS folder (you see a list of machine user SIDs) ensure the root folder HKEY_USERS is selected +1. Select on the HKEY_USERS folder ensure the root folder HKEY_USERS is selected 5. Select on File and then choose **Load Hive** 6. Browse to the **C:\Users\Skype** folder and type in the File name box NTUSER.dat and press the open button @@ -88,14 +88,14 @@ This guidance is for manual configuration. This configuration can also be automa "AutoConfigURL"=http://contosoproxy.corp.net/proxy.pac ``` -9. When finished making changes, highlight the Skype User key (root folder for Skype) and choose unload Hive from the Registry file menu (you'll be prompted for confirmation - select **Yes**) +9. When finished making changes, highlight the Skype User key (root folder for Skype) and choose unload Hive from the Registry file menu (which will prompt for confirmation - select **Yes**) 10. You can now close the registry editor and reboot your Teams Room ##### Windows System Proxy -1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where you'll be prompted for the local Administrator password on the device (the default password is **sfb**) +1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where which will prompt for the local Administrator password on the device (the default password is **sfb**) 1. Tap on **Settings** followed by tapping on the **Go to Windows** button and then tapping on the **go to Admin Sign In** button and then clicking the **Administrator** button (if the computer is Microsoft Entra ID joined choose **Other User,** then use .\admin as the user name) -3. In the **Search Windows** box bottom left type in 'Settings' +3. In the **Search Windows** box, type in 'Settings' 4. Select 'Network & internet' 5. Select 'Proxy' 6. Configure your proxy IP or proxy PAC file @@ -103,7 +103,7 @@ This guidance is for manual configuration. This configuration can also be automa ##### Pro Management Agent Proxy -1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where you'll be prompted for the local Administrator password on the device (the default password is **sfb**) +1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where which will prompt for the local Administrator password on the device (the default password is **sfb**) 2. Tap on **Settings** followed by tapping on the **Go to Windows** button and then tapping on the **go to Admin Sign In** button and then clicking the **Administrator** button (if the computer is Microsoft Entra ID joined choose **Other User,** then use .\admin as the user name) 3. In the Windows ***Search*** field (bottom-left section of the screen), enter **cmd** (either long press the screen or right select, and choose ***Run as administrator***). 4. Run the following command (double quotes at end of command are important): @@ -141,14 +141,14 @@ Here are some examples of wireless network configuration best practices recommen - As much as possible, use access points and routers from a single manufacturer to avoid further congesting the radio-spectrum. - Ensure wireless equipment is installed in a way that reduces or eliminates interference from objects and other equipment. - Ensure the wireless network shows strong signal strength (Wi-Fi signal showing full bars is preferred) on Teams Rooms and other device screens. -- Default to prioritizing 5 GHz coverage for devices to optimize for higher bandwidth. -- Enable band steering to ensure that 5 GHz is always given more priority when sharing the same network name (SSID) as 2.4 GHz. +- Default to prioritizing 5-GHz coverage for devices to optimize for higher bandwidth. +- Enable band steering to ensure that 5-GHz is always given more priority when sharing the same network name as 2.4-GHz. - Keep wireless channel utilization below 50%. - Keep access point and router firmware up to date with the latest firmware versions and hot fixes. - Verify that Teams Rooms devices and at least one access point see each other with a signal strength of -60 dBm or better. A dBm value closer to zero is preferred. Follow your equipment manufacturer's recommendations. - Implement QoS whenever possible to allow monitoring and resolution of issues in real time. -For additional best practices specific to your wireless network hardware, check your manufacturer's documentation. +For more best practices specific to your wireless network hardware, check your manufacturer's documentation. You can also troubleshoot wireless network issues using the wireless network report built into Windows 10. For more information, see [Analyze the wireless network report - Microsoft Support](https://support.microsoft.com/windows/analyze-the-wireless-network-report-76da0daa-1db2-6049-d154-7bb679eb03ed). @@ -178,7 +178,7 @@ If you choose to join a Teams Rooms on Windows device to a domain (Microsoft Ent > [!CAUTION] > Be sure to change the Microsoft Teams Rooms password as soon as possible. -Microsoft Teams Rooms default password is set to "sfb". The password can be changed in several ways: +Microsoft Teams Rooms default password is set to `sfb`. The password can be changed in several ways: - Recommended: [Configuring LAPS on Teams Rooms on Windows](/microsoftteams/rooms/laps-authentication) - Intune: [Set-LocalUser](/powershell/module/microsoft.powershell.localaccounts/set-localuser) @@ -191,7 +191,7 @@ You can read more about the Admin account in the [Microsoft Teams Rooms security > [!CAUTION] > Any modifications to the "Skype" user account are not supported by Microsoft and will prevent your Teams Rooms on Windows device from functioning correctly. -Teams Rooms on Windows includes a passwordless local account named "Skype". This account is used to sign in to Windows to launch the Teams Rooms app. For more information on how the "Skype" user is security, review [Microsoft Teams Rooms security](security.md). +Teams Rooms on Windows includes a local account named "Skype" which is passwordless. This account is used to sign in to Windows to launch the Teams Rooms app. For more information on how the "Skype" user is security, review [Microsoft Teams Rooms security](security.md). ### Machine Account @@ -201,7 +201,7 @@ If you would like to rename the computer after joining it to a domain, use [Rena ## Teams Rooms on Android administrative access -Local administrative access to Teams Rooms on Android devices is managed by the Teams device equipment manufacturer. Please consult the device documentation for default accounts and passwords as well as instructions for how to change those passwords. +Local administrative access to Teams Rooms on Android devices is controlled by the Teams device equipment manufacturer. Please consult the device documentation for default accounts and passwords and instructions for how to change those passwords. ## Related articles From 7d8e04a91171ba37603ff3571808c8b7dbedbd8b Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 16:58:00 -0500 Subject: [PATCH 72/98] Update rooms-plan.md Acrolinx --- Teams/rooms/rooms-plan.md | 24 +++++++++++------------- 1 file changed, 11 insertions(+), 13 deletions(-) diff --git a/Teams/rooms/rooms-plan.md b/Teams/rooms/rooms-plan.md index 4513094fae..f9613ef9b0 100644 --- a/Teams/rooms/rooms-plan.md +++ b/Teams/rooms/rooms-plan.md @@ -53,9 +53,9 @@ Check out the certified Teams Rooms systems and peripherals in [Teams Rooms cert Each meeting room device, such as a Teams Rooms console, Surface Hub, and Teams panel, needs a Teams Rooms license. Teams provides two licenses for Teams Rooms: Microsoft Teams Rooms Pro and Microsoft Teams Rooms Basic. -Microsoft Teams Rooms Pro is great for organizations that have 25 or more meeting room devices or who want the most comprehensive meeting and device management experiences. Hybrid Teams meetings become more immersive with features like Front row, Content camera, AI-powered noise suppression, and other features available with Microsoft Teams Rooms Pro. Teams Rooms admins can centrally manage all their certified Teams Rooms devices from the Teams admin center from configuring conditional access policies to analyzing rich telemetry about device health and meeting quality. +Microsoft Teams Rooms Pro is great for organizations that have 25 or more meeting room devices or who want the most comprehensive meeting and device management experiences. Hybrid Teams meetings become more immersive with features like Front row, Content camera, AI-powered noise suppression, and other features available with Microsoft Teams Rooms Pro. Teams Rooms admins can centrally manage all their certified Teams Rooms devices from the Pro Management Portal. -Microsoft Teams Rooms Basic is available for organizations that only have a few meeting room devices and who only need basic meeting and management functionality. Microsoft Teams Rooms Basic lets you join meetings, share content and live video, join Zoom and Webex meetings with Direct Guest Join, and perform basic device inventory and monitoring in the Teams admin center. +Microsoft Teams Rooms Basic is available for organizations that only have a few meeting room devices and who only need basic meeting and management functionality. Microsoft Teams Rooms Basic lets you join meetings, share content and live video, join Zoom and Webex meetings with Direct Guest Join, and perform basic device inventory and monitoring in the Teams Admin Center. Before you can use a meeting room device, you need to assign a license to it. For more information, see [Microsoft Teams Rooms licenses](rooms-licensing.md). @@ -63,13 +63,11 @@ Before you can use a meeting room device, you need to assign a license to it. Fo |   |   | |-----------|------------| -|![decide deployment.](../media/audio_conferencing_image7.png)
    Decision points|
    • Will you deploy Microsoft Teams Rooms in your organization?
    • How will you procure your Microsoft Teams Rooms systems?
    | -| ![identify activities.](../media/audio_conferencing_image9.png)
    Next steps |
    • Identify who will undertake the key activities throughout your deployment.
    • Review the meeting rooms you have (and plan to set up) to understand where you want to deploy Microsoft Teams Rooms and the peripheral devices that would be appropriate for the room size.
    | +|![decide deployment.](../media/audio_conferencing_image7.png)
    Decision points|
    • Are you deploying Microsoft Teams Rooms in your organization?
    • How do you plan you procure your Microsoft Teams Rooms systems?
    | +| ![identify activities.](../media/audio_conferencing_image9.png)
    Next steps |
    • Identify who will perform the key activities throughout your deployment.
    • Understand where you want to deploy Microsoft Teams Rooms and the peripheral devices that would be appropriate for the room size.
    | | | | -## Identify who will undertake the key activities throughout your deployment - -Use the approach illustrated below to guide you through your deployment, and customize the sample outputs provided as needed for your organization. +## Identify who will perform the key activities throughout your deployment Begin with understanding what conference rooms you have and envisioning what would work best for you in the future, then move through selecting and procuring the equipment you need, readying your sites, configuring and deploying your service, managing change and user adoption, and developing operations and maintenance procedures. @@ -96,7 +94,7 @@ The first step is to inventory your organization's existing meeting spaces and c After you create an inventory of the equipment and capabilities in each existing room, your requirements for that room feed into your device selection planning to create a rich conferencing solution. The modalities (audio, video) needed for each room—in addition to room size and purpose—all play an important role in deciding which solution is most appropriate for each room. -As part of your discovery, it's key to consider room acoustics and layout. For example, check that the chairs in the room cannot block the camera view. Verify that the room doesn't have excessive echo or noisy air conditioning, and that it does have sufficient power for the screens and Microsoft Teams Rooms. There are many factors to consider that your audio-visual (AV) team or partner will be able to advise on. +As part of your discovery, it's key to consider room acoustics and layout. For example, check that the chairs in the room can't block the camera view. Verify that the room doesn't have excessive echo or noisy air conditioning, and that it does have sufficient power for the screens and Microsoft Teams Rooms. There are many factors to consider that your audio-visual (AV) team or partner can advise on. |   |   | |-----------|------------| @@ -106,8 +104,8 @@ _Sample meeting/conference room inventory_ | Site | Room name | Room type | Number of people | In scope? | Current room capabilities | Future room capabilities | |-----------|-----------|-----------|------------------|-----------|-------------------------------------|--------------------------| -| London HQ | Curie | Medium | 6–12 | Yes | Speakerphone | Single screen, audio and video plus presentation | -| Sydney HQ | Hill | Large | 12–16 | Yes | Legacy AV unit, one screen and camera | Dual screens, audio and video plus presentation | +| London HQ | Curie | Medium | 6–12 | Yes | Speakerphone | Single screen, audio, and video plus presentation | +| Sydney HQ | Hill | Large | 12–16 | Yes | Legacy AV unit, single screen, and camera | Dual screens, audio, and video plus presentation | ## Device selection @@ -122,7 +120,7 @@ Based on the vendor you prefer, use the information provided in the requirements |   |   | |---|---| -| ![rooms in scope.](../media/audio_conferencing_image7.png)
    Decision points |
    • From your inventory, which types of rooms are in scope for your deployment?
    • Which systems will you deploy for each room type?
    | +| ![rooms in scope.](../media/audio_conferencing_image7.png)
    Decision points |
    • Which types of rooms are in scope for your deployment?
    • Which systems will you deploy for each room type?
    | | ![gather material.](../media/audio_conferencing_image9.png)
    Next steps |
    • Start to gather key operational material for your chosen systems, and engage your procurement team.
    | _Sample Microsoft Teams Rooms deployment template for your organization_ @@ -147,14 +145,14 @@ Depending on your deployment scale and approach, you might decide to have the Mi |   |   | |---|---| -| ![ship components.](../media/audio_conferencing_image7.png)
    Decision points|
    • Will you ship the components directly to a site or to a staging facility?
    • Who will manage the staging facility (if you decide to use one)?
    | +| ![ship components.](../media/audio_conferencing_image7.png)
    Decision points|
    • Do you ship the components directly to a site or to a staging facility?
    • Do you know who will manage the staging facility (if you decide to use one)?
    | | ![plan operations.](../media/audio_conferencing_image9.png)
    Next steps|
    • Plan for operations.
    • Plan for adoption and change management.
    | ## Plan for operations Your organization must execute monitoring, administration, and management tasks on an ongoing basis, and it's key to agree who will undertake these tasks early in your deployment. -Many organizations have an AV team or partner who manages their conference rooms and devices. It is important to decide who will manage the Microsoft Teams Rooms devices going forward to monitor performance and deploy software updates and hotfixes. +Many organizations have an AV team or partner who manages their conference rooms and devices. It's important to decide who will manage the Microsoft Teams Rooms devices going forward to monitor performance and deploy software updates and hotfixes. Consider which helpdesk queue you route Microsoft Teams Rooms-related calls to, and provide an FAQ to the helpdesk team so they can better understand how to use Microsoft Teams Rooms and the key troubleshooting steps they can take. A good starting point for this FAQ is the [user help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2) and [Known issues](known-issues.md). From d4abb4788719d6544d715ffda6c5911b0644f8a4 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 16:59:31 -0500 Subject: [PATCH 73/98] Update mtr-device-config-calendar-include.md Acrolinx --- Teams/includes/mtr-device-config-calendar-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-calendar-include.md b/Teams/includes/mtr-device-config-calendar-include.md index 4bb84e3b96..e55951c4b8 100644 --- a/Teams/includes/mtr-device-config-calendar-include.md +++ b/Teams/includes/mtr-device-config-calendar-include.md @@ -5,12 +5,12 @@ Exchange room lists are used to control which resource accounts (and therefore t Room lists are a special type of Exchange distribution group that lets you group resource accounts (and therefore the Teams Rooms they're associated with) together in a meaningful way. For example, you might want to create room lists for all the rooms in each building on your campus. -Places lets you set specific attributes about a resource account and its Teams Room. Some of the attributes you can set are: +Microsoft Places lets you set specific attributes about a resource account and its Teams Room. Some of the attributes you can set are: - Building - City - Capacity -- Whether the location is wheelchair-accessible +- Wheelchair-accessible - Room features Room Finder in Outlook shows a list of rooms available to them for reservation based on a combination of room lists and place attributes selected by a user. To make the best use of room lists and places, create room lists based on a place attribute, such as building. For example, set the city and building place attributes for each resource account, and then add each resource account to a building room list. When a user tries to choose a room to reserve, Outlook shows a list of cities and the room lists available in each of those cities. From 44b82a948853c7ea6aaf1b76ee375038e6efe94e Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:01:47 -0500 Subject: [PATCH 74/98] Update mtr-device-config-account-include.md Acrolinx --- Teams/includes/mtr-device-config-account-include.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/Teams/includes/mtr-device-config-account-include.md b/Teams/includes/mtr-device-config-account-include.md index e86aaa3eb6..61759a6dae 100644 --- a/Teams/includes/mtr-device-config-account-include.md +++ b/Teams/includes/mtr-device-config-account-include.md @@ -35,7 +35,7 @@ Create a resource account using a method from one of the following tabs: 8. Requiring a password change on first login for a Teams Rooms device causes sign in problems. Uncheck **Require this user to change their password when they first sign in**, and select **Reset password**. -9. Assign the Teams Rooms license purchased in the earlier step. In the panel, select **Licenses and apps**. +9. Assign the Teams Rooms license, purchased in the earlier step. In the panel, select **Licenses and apps**. 10. Check the box next to **Microsoft Teams Rooms Pro** or **Microsoft Teams Rooms Basic**, and select **Save changes** @@ -63,13 +63,13 @@ Create a resource account using a method from one of the following tabs: - Alias: ConferenceRoom01 - - Account password: P@$$W0rd5959 + - Account password: ``` PowerShell New-Mailbox -MicrosoftOnlineServicesID ConferenceRoom01@contoso.com -Name "ConferenceRoom01" -Alias ConferenceRoom01 -Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'P@$$W0rd5959' -AsPlainText -Force) ``` -3. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. +3. To assign the Teams Rooms license, purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. 4. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. @@ -94,13 +94,13 @@ Create a resource account using a method from one of the following tabs: - Alias: ConferenceRoom01 - - Account password: P@$$W0rd5959 + - Account password: ``` PowerShell New-Mailbox -UserPrincipalName ConferenceRoom01@contoso.com -Name "ConferenceRoom01" -Alias ConferenceRoom01 -Room -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String 'P@$$W0rd5959' -AsPlainText -Force) ``` -3. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. +3. To assign the Teams Rooms license, purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. 4. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. From 367c7b80c4374f2254eb272233127b0a287c8158 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:02:19 -0500 Subject: [PATCH 75/98] Update mtr-device-config-mailbox-include.md Acrolinx --- Teams/includes/mtr-device-config-mailbox-include.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/mtr-device-config-mailbox-include.md b/Teams/includes/mtr-device-config-mailbox-include.md index ff6936848a..28c86e93fa 100644 --- a/Teams/includes/mtr-device-config-mailbox-include.md +++ b/Teams/includes/mtr-device-config-mailbox-include.md @@ -5,7 +5,7 @@ Based on organizational requirements, you may wish to customize how the resource - **AddOrganizerToSubject: `$false`** The meeting organizer isn't added to the subject of the meeting request on the resource account calendar. -- **AllowRecurringMeetings: `$true`** Recurring meetings can be accepted by the resource account. +- **AllowRecurringMeetings: `$true`** Recurring meetings are accepted by the resource account. - **DeleteAttachments: `$true`** Teams Rooms devices can't access meeting attachments, deleting attachments ensures they're not stored on the resource account calendar. From 3906fc04534754b809be20bb7160349cf3e7cacc Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:03:09 -0500 Subject: [PATCH 76/98] Update mtr-device-config-policies-include.md Acrolinx --- Teams/includes/mtr-device-config-policies-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-policies-include.md b/Teams/includes/mtr-device-config-policies-include.md index d06b34a46b..4a91ef9b15 100644 --- a/Teams/includes/mtr-device-config-policies-include.md +++ b/Teams/includes/mtr-device-config-policies-include.md @@ -1,7 +1,7 @@ You may need to apply custom bandwidth or meeting policies to this account. For more information, see [Meeting policy settings for audio & video](/microsoftteams/meeting-policies-audio-and-video). For Teams Rooms, we recommend you set the bandwidth policy no lower than 10 Mbps. -For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. It's recommended you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). +For collaboration purposes, turn on PowerPoint Live, Whiteboard, and shared notes. We recommend you enable the meeting policy setting "Meet now in private meetings" to ensure the "Meet now" functionality on the Teams Rooms console functions. For more information on Teams meeting policies, see [Manage meeting policies in Microsoft Teams](/microsoftteams/meeting-policies-overview). -Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey can be controlled by the Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). +Teams Rooms devices include a Net Promotor Score (NPS) survey, this survey can be controlled with Teams feedback policies. For more information, see [Manage feedback policies in Microsoft Teams](/microsoftteams/manage-feedback-policies-in-teams). Teams public preview can be enabled on Teams devices to see Teams features earlier than general availability. For more information, see [Microsoft Teams Public preview](/microsoftteams/public-preview-doc-updates?tabs=new-teams-client) on how to enable public preview. From b2fdb7d04e3fb188d1cc9d5565553a1eb557454d Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:04:45 -0500 Subject: [PATCH 77/98] Update mtr-device-config-account-include.md Acrolinx --- Teams/includes/mtr-device-config-account-include.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/includes/mtr-device-config-account-include.md b/Teams/includes/mtr-device-config-account-include.md index 61759a6dae..76019114fd 100644 --- a/Teams/includes/mtr-device-config-account-include.md +++ b/Teams/includes/mtr-device-config-account-include.md @@ -117,7 +117,7 @@ To modify an existing room mailbox to become a resource account, use the followi Set-Mailbox -Identity -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String '' -AsPlainText -Force) ``` -This example enables the account for the existing room mailbox that has the alias value ConferenceRoom02, and sets the password to 9898P@$$W0rd. +This example enables the account for the existing room mailbox that has the alias value ConferenceRoom02. ``` PowerShell Set-Mailbox -Identity ConferenceRoom02 -EnableRoomMailboxAccount $true -RoomMailboxPassword (ConvertTo-SecureString -String '9898P@$$W0rd' -AsPlainText -Force) @@ -125,7 +125,7 @@ Set-Mailbox -Identity ConferenceRoom02 -EnableRoomMailboxAccount $true -RoomMail For detailed syntax and parameter information, see [New-Mailbox](/powershell/module/exchange/mailboxes/new-mailbox) and [Set-Mailbox](/powershell/module/exchange/mailboxes/set-mailbox). -1. To assign the Teams Rooms license purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. +1. To assign the Teams Rooms license, purchased in the earlier step, sign in to the Microsoft 365 admin center with administrative credentials for your Microsoft 365 tenant. 2. Go to **Users** > **Active users**, and select the room you created to open the properties panel. In the panel, select **Licenses and apps**. From 0f95f48fa166a34e1d2353aae7c7c621f83ef7ec Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:05:24 -0500 Subject: [PATCH 78/98] Update mtr-device-config-mailbox-include.md Acrolinx --- Teams/includes/mtr-device-config-mailbox-include.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/mtr-device-config-mailbox-include.md b/Teams/includes/mtr-device-config-mailbox-include.md index 28c86e93fa..e0eea656cd 100644 --- a/Teams/includes/mtr-device-config-mailbox-include.md +++ b/Teams/includes/mtr-device-config-mailbox-include.md @@ -5,7 +5,7 @@ Based on organizational requirements, you may wish to customize how the resource - **AddOrganizerToSubject: `$false`** The meeting organizer isn't added to the subject of the meeting request on the resource account calendar. -- **AllowRecurringMeetings: `$true`** Recurring meetings are accepted by the resource account. +- **AllowRecurringMeetings: `$true`** Recurring meetings are accepted. - **DeleteAttachments: `$true`** Teams Rooms devices can't access meeting attachments, deleting attachments ensures they're not stored on the resource account calendar. From 41756bb7be1adb6bf970a24cd021711de176499d Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:06:40 -0500 Subject: [PATCH 79/98] Update create-resource-account.md Acrolinx --- Teams/rooms/create-resource-account.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/rooms/create-resource-account.md b/Teams/rooms/create-resource-account.md index 5fdff7a8b7..95d334b066 100644 --- a/Teams/rooms/create-resource-account.md +++ b/Teams/rooms/create-resource-account.md @@ -27,7 +27,7 @@ description: Read this article for information on how to create resource account This article provides steps to create resource accounts for shared spaces and devices, and it includes steps to configure resource accounts for Microsoft Teams Rooms on Windows, Teams Rooms on Android, & Teams panels. -Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicated to specific resources, such as a room or projector. These resource accounts can automatically respond to meeting invites using rules you define when they're created. For example, if you have a common resource such as a conference room, you can set up a resource account for that conference room which will automatically accept or decline meeting invites depending on its calendar availability. +Microsoft 365 resource accounts are mailbox and Teams accounts that are dedicated to specific resources, such as a room or projector. These resource accounts can automatically respond to meeting invites using rules you define when they're created. For example, if you have a common resource such as a conference room, you can set up a resource account for that conference room which automatically accepts or declines meeting invites depending on its calendar availability. Every resource account is unique to a single Microsoft Teams Rooms installation or Teams device implementation. @@ -85,7 +85,7 @@ Resource accounts can be enabled for public switched telephone network (PSTN) th ### Conditional Access -Resource accounts for Teams devices are impacted by conditional access. You may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. For more information on supported configurations and changes you may need to make, see [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices). +Conditional access controls resource accounts for Teams devices. You may need to make modifications to your existing policies to ensure your resource accounts are secure and functional. For more information on supported configurations and changes you may need to make, see [Conditional access for Teams devices](/microsoftteams/rooms/conditional-access-and-compliance-for-devices). > [!NOTE] > Teams shared devices do not support Security defaults in Microsoft Entra ID. Use conditional access to secure your environment and Teams shared devices. From f60f7dc68699549a6ebf7b76fce9f7028d702c7f Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:09:00 -0500 Subject: [PATCH 80/98] Update rooms-deploy.md Acrolinx --- Teams/rooms/rooms-deploy.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/Teams/rooms/rooms-deploy.md b/Teams/rooms/rooms-deploy.md index 3bc6fbbd57..7f72a31cb6 100644 --- a/Teams/rooms/rooms-deploy.md +++ b/Teams/rooms/rooms-deploy.md @@ -51,12 +51,12 @@ Work with your network, facilities, and audio-video (AV) teams to make sure that ## Preparing your corporate network for Teams Rooms -Teams Rooms devices have specific network requirements which may require adjustments to your corporate network from bandwidth, firewall & proxy, or installing certificates. All of these requirements are things you want to consider as you deploy Teams Rooms. For more information on the networking requirements, see these links: +Teams Rooms devices have specific network requirements which may require adjustments to your corporate network from bandwidth, firewall & proxy, or installing certificates. All of these requirements are things you want to consider as you deploy Teams Rooms. For more information on the networking requirements, see these links: - [Prepare your network](rooms-prep.md) -- [Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) -- [Teams Rooms IPs and URLs](security.md?tabs=Windows#network-security) -- [802.1x for Teams Rooms](security.md?tabs=Windows#network-security) +- [Enable Teams Rooms QoS](/microsoftteams/devices/qos-on-teams-devices) +- [Review Teams Rooms IPs and URLs](security.md?tabs=Windows#network-security) +- [Enable 802.1x for Teams Rooms](security.md?tabs=Windows#network-security) ## Creating resource accounts for your Microsoft Teams Rooms @@ -68,7 +68,7 @@ For each resource account, there are features an IT admin can enable for differe |---------- |------------- | --- | | Bookable for meetings | Using voice, video, and screen sharing; making the Microsoft Teams Rooms a bookable resource | Enabled for Microsoft Teams; enabled for Exchange calendaring | | Meet Now | Allowing a "Meet Now" from the Teams Rooms device | Configure a Teams Meeting policy allowing Meet Now | -| Outbound/inbound PSTN Calling | Enable the Microsoft Teams Rooms console to make and receive PSTN calls | Enabled for Phone System | +| Outbound/inbound Calling | Enable the Microsoft Teams Rooms console to make and receive Public Switched Telephone Network (PSTN) calls | Enabled for Phone System | |   |   | |-----------|------------| @@ -104,7 +104,7 @@ For Teams Rooms on Android and Teams panel devices, Intune enrollment is require ### Device deployment -After have creating your resource accounts and enabling the management portal, it's time to ship devices. Create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. +After creating your resource accounts and enabling the management portal, it's time to ship devices. Create your plan to ship the devices and their assigned peripherals to your rooms, and then proceed to installation and configuration. |   |   | |-----------|------------| From e06b14562f879314489982e867fed64edb6c517b Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:11:27 -0500 Subject: [PATCH 81/98] Update rooms-plan.md Acrolinx --- Teams/rooms/rooms-plan.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/Teams/rooms/rooms-plan.md b/Teams/rooms/rooms-plan.md index f9613ef9b0..168ae3e9f4 100644 --- a/Teams/rooms/rooms-plan.md +++ b/Teams/rooms/rooms-plan.md @@ -64,10 +64,10 @@ Before you can use a meeting room device, you need to assign a license to it. Fo |   |   | |-----------|------------| |![decide deployment.](../media/audio_conferencing_image7.png)
    Decision points|
    • Are you deploying Microsoft Teams Rooms in your organization?
    • How do you plan you procure your Microsoft Teams Rooms systems?
    | -| ![identify activities.](../media/audio_conferencing_image9.png)
    Next steps |
    • Identify who will perform the key activities throughout your deployment.
    • Understand where you want to deploy Microsoft Teams Rooms and the peripheral devices that would be appropriate for the room size.
    | +| ![identify activities.](../media/audio_conferencing_image9.png)
    Next steps |
    • Identify who performs the key activities throughout your deployment.
    • Understand where you want to deploy Microsoft Teams Rooms and the peripheral devices that would be appropriate for the room size.
    | | | | -## Identify who will perform the key activities throughout your deployment +## Identify who performs the key activities throughout your deployment Begin with understanding what conference rooms you have and envisioning what would work best for you in the future, then move through selecting and procuring the equipment you need, readying your sites, configuring and deploying your service, managing change and user adoption, and developing operations and maintenance procedures. @@ -139,20 +139,20 @@ _Sample Microsoft Teams Rooms deployment template for your organization_ You can procure your chosen system as a bundle or an integrated solution via device partners. -You can acquire Microsoft Teams Rooms from one of the partners are listed in [Teams Rooms certified systems and peripherals](certified-hardware.md). Please visit the partners' websites to learn more about these solutions and procurement options. +You can acquire Microsoft Teams Rooms from one of the partners are listed in [Teams Rooms certified systems and peripherals](certified-hardware.md). Visit the partners' websites to learn more about these solutions and procurement options. Depending on your deployment scale and approach, you might decide to have the Microsoft Teams Rooms and supported peripheral devices shipped to a central location for initial configuration and assignment. A central location might be a good approach for a staged rollout across many sites. Or, you might choose to ship the bundles directly to your sites. |   |   | |---|---| -| ![ship components.](../media/audio_conferencing_image7.png)
    Decision points|
    • Do you ship the components directly to a site or to a staging facility?
    • Do you know who will manage the staging facility (if you decide to use one)?
    | +| ![ship components.](../media/audio_conferencing_image7.png)
    Decision points|
    • Do you ship the components directly to a site or to a staging facility?
    • Do you know who manages the staging facility (if you decide to use one)?
    | | ![plan operations.](../media/audio_conferencing_image9.png)
    Next steps|
    • Plan for operations.
    • Plan for adoption and change management.
    | ## Plan for operations Your organization must execute monitoring, administration, and management tasks on an ongoing basis, and it's key to agree who will undertake these tasks early in your deployment. -Many organizations have an AV team or partner who manages their conference rooms and devices. It's important to decide who will manage the Microsoft Teams Rooms devices going forward to monitor performance and deploy software updates and hotfixes. +Many organizations have an AV team or partner who manages their conference rooms and devices. It's important to decide who manages the Microsoft Teams Rooms devices going forward to monitor performance and deploy software updates and hotfixes. Consider which helpdesk queue you route Microsoft Teams Rooms-related calls to, and provide an FAQ to the helpdesk team so they can better understand how to use Microsoft Teams Rooms and the key troubleshooting steps they can take. A good starting point for this FAQ is the [user help](https://support.microsoft.com/office/microsoft-teams-rooms-help-e667f40e-5aab-40c1-bd68-611fe0002ba2) and [Known issues](known-issues.md). @@ -172,5 +172,5 @@ Consider which helpdesk queue you route Microsoft Teams Rooms-related calls to, Microsoft Teams Rooms systems introduce new capabilities to your users. It's important that you recognize that Teams Rooms will be a change for your users, and you should ensure your internal marketing campaign identifies the benefits the new system will have for your users and the key talking points leads can use to discuss with their teams. -Consider scheduling show-and-tell events and poster drops at each site to inform your users of the new capabilities. You might also create in-room "quick start guides." Consider finding a meeting champion at each site who can help others get up to speed and start using the devices. +To inform your users of the new capabilities, consider scheduling show-and-tell events and poster drops at each site. You might also create in-room "quick start guides." Consider finding a meeting champion at each site who can help others get up to speed and start using the devices. From deb9e74389d3e3f24ae3c048f79b862a03ba4548 Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Fri, 11 Oct 2024 17:14:45 -0500 Subject: [PATCH 82/98] Update rooms-prep.md Acrolinx --- Teams/rooms/rooms-prep.md | 16 ++++++++-------- 1 file changed, 8 insertions(+), 8 deletions(-) diff --git a/Teams/rooms/rooms-prep.md b/Teams/rooms/rooms-prep.md index ce85c9dfdd..50231c66b0 100644 --- a/Teams/rooms/rooms-prep.md +++ b/Teams/rooms/rooms-prep.md @@ -88,12 +88,12 @@ This guidance is for manual configuration. This configuration can also be automa "AutoConfigURL"=http://contosoproxy.corp.net/proxy.pac ``` -9. When finished making changes, highlight the Skype User key (root folder for Skype) and choose unload Hive from the Registry file menu (which will prompt for confirmation - select **Yes**) +9. When finished making changes, highlight the Skype User key (root folder for Skype) and choose unload Hive from the Registry file menu (which prompts for confirmation - select **Yes**) 10. You can now close the registry editor and reboot your Teams Room ##### Windows System Proxy -1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where which will prompt for the local Administrator password on the device (the default password is **sfb**) +1. In the Microsoft Teams Rooms UI, select on the Settings gear icon which prompts for the local Administrator password on the device (the default password is `sfb`) 1. Tap on **Settings** followed by tapping on the **Go to Windows** button and then tapping on the **go to Admin Sign In** button and then clicking the **Administrator** button (if the computer is Microsoft Entra ID joined choose **Other User,** then use .\admin as the user name) 3. In the **Search Windows** box, type in 'Settings' 4. Select 'Network & internet' @@ -103,7 +103,7 @@ This guidance is for manual configuration. This configuration can also be automa ##### Pro Management Agent Proxy -1. In the Microsoft Teams Rooms UI, select on the Settings gear icon where which will prompt for the local Administrator password on the device (the default password is **sfb**) +1. In the Microsoft Teams Rooms UI, select on the Settings gear icon which prompts for the local Administrator password on the device (the default password is `sfb`) 2. Tap on **Settings** followed by tapping on the **Go to Windows** button and then tapping on the **go to Admin Sign In** button and then clicking the **Administrator** button (if the computer is Microsoft Entra ID joined choose **Other User,** then use .\admin as the user name) 3. In the Windows ***Search*** field (bottom-left section of the screen), enter **cmd** (either long press the screen or right select, and choose ***Run as administrator***). 4. Run the following command (double quotes at end of command are important): @@ -130,7 +130,7 @@ Proxy settings on Teams Rooms on Android vary by device manufacturer. Consult OE ## Wireless network considerations -We strongly recommend that you connect your Teams Rooms devices to a wired network for greater stability and performance, ensuring a seamless meeting experience. If using a wired connection is not available, you may opt to use a wireless connection. +We strongly recommend that you connect your Teams Rooms devices to a wired network for greater stability and performance, ensuring a seamless meeting experience. If using a wired connection isn't available, you may opt to use a wireless connection. > [!IMPORTANT] > Wireless networks can be prone to network interference leading to quality degradation. We strongly recommend that you follow your wireless equipment provider's best practices when configuring a wireless connection to improve video and audio quality. @@ -142,7 +142,7 @@ Here are some examples of wireless network configuration best practices recommen - Ensure wireless equipment is installed in a way that reduces or eliminates interference from objects and other equipment. - Ensure the wireless network shows strong signal strength (Wi-Fi signal showing full bars is preferred) on Teams Rooms and other device screens. - Default to prioritizing 5-GHz coverage for devices to optimize for higher bandwidth. -- Enable band steering to ensure that 5-GHz is always given more priority when sharing the same network name as 2.4-GHz. +- Enable band steering to ensure that 5 GHz is always given more priority when sharing the same network name as 2.4 GHz. - Keep wireless channel utilization below 50%. - Keep access point and router firmware up to date with the latest firmware versions and hot fixes. - Verify that Teams Rooms devices and at least one access point see each other with a signal strength of -60 dBm or better. A dBm value closer to zero is preferred. Follow your equipment manufacturer's recommendations. @@ -166,7 +166,7 @@ Tenant restrictions aren't supported today on Teams Rooms on Android devices. Co ## Teams Rooms on Windows administrative access -### Using a admin group +### Using an admin group If you choose to join a Teams Rooms on Windows device to a domain (Microsoft Entra ID or Active Directory), you can use Microsoft Intune, Group Policy, or Local Computer Management to set a Security Group as local administrator just like you would for a Windows PC in your domain. Anyone who is a member of that security group can enter their credentials and unlock Settings. @@ -191,7 +191,7 @@ You can read more about the Admin account in the [Microsoft Teams Rooms security > [!CAUTION] > Any modifications to the "Skype" user account are not supported by Microsoft and will prevent your Teams Rooms on Windows device from functioning correctly. -Teams Rooms on Windows includes a local account named "Skype" which is passwordless. This account is used to sign in to Windows to launch the Teams Rooms app. For more information on how the "Skype" user is security, review [Microsoft Teams Rooms security](security.md). +Teams Rooms on Windows include a local account named "Skype" which is passwordless. This account is used to sign in to Windows to launch the Teams Rooms app. For more information on how the "Skype" user is security, review [Microsoft Teams Rooms security](security.md). ### Machine Account @@ -201,7 +201,7 @@ If you would like to rename the computer after joining it to a domain, use [Rena ## Teams Rooms on Android administrative access -Local administrative access to Teams Rooms on Android devices is controlled by the Teams device equipment manufacturer. Please consult the device documentation for default accounts and passwords and instructions for how to change those passwords. +Local administrative access to Teams Rooms on Android devices is controlled by the Teams device equipment manufacturer. Consult the device documentation for default accounts and passwords and instructions for how to change those passwords. ## Related articles From 2e723618d25fb2cdf6a83b977b060891ee6a7f96 Mon Sep 17 00:00:00 2001 From: Meghana Athavale Date: Mon, 14 Oct 2024 15:41:39 +0530 Subject: [PATCH 83/98] as per SME fb --- Teams/easy-policy-setup-edu.md | 5 ++--- 1 file changed, 2 insertions(+), 3 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index 3be1ea27ae..e48cbbebe6 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -64,7 +64,7 @@ Now, let's get started! Follow these steps to run the wizard. -1. The wizard automatically starts if you’ve not yet filled up your institution type. You can also start the wizard any time from the dashboard. In the left navigation of the Microsoft Teams admin center, go to **Home**, and then in the **Easily apply policies and manage apps for a safe learning environment** tile, select **Quick setup**. +1. The wizard automatically starts if you’ve not yet filled up your institution type. You can also start the wizard any time from the dashboard. In the left navigation of the Microsoft Teams admin center, go to **Home**, and run the wizard from the **Easily manage policies and apps** tile. 2. Select your educational institution type **K-12 (Primary or Secondary)** or **Higher education**, and then select **Save & continue**. @@ -139,7 +139,7 @@ But do check the [Message Center](https://admin.microsoft.com/AdminPortal/Home?# If you need to make changes after you run the wizard, you can re-run it and change your selections. -1. In the left navigation of the Microsoft Teams admin center, go to **Home**, and then in the **Easily apply policies and manage apps for a safe learning environment** tile, select **Change**. +1. In the left navigation of the Microsoft Teams admin center, go to **Home**, and make changes through the **Easily manage policies and apps** tile. 2. From here, continue through each page of the wizard to make your changes. You can change your institution type, the groups of educators and staff to which you want to assign policies, or both. The following table summarizes what happens when you make a change in the wizard. @@ -178,7 +178,6 @@ Here's the policy areas and corresponding policy names covered by the wizard. To |Messaging policy|Primary or Secondary Educators and Staff - Messaging|Higher Education Educators and Staff - Messaging| |Calling policy|Primary or Secondary Educators and Staff - Calling|Higher Education Educators and Staff - Calling| ---- ### Policy settings From f157fb343af6a1935cf1d763baa44ae3a4b567b9 Mon Sep 17 00:00:00 2001 From: vipinmanikkoth <118256527+vipinmanikkoth@users.noreply.github.com> Date: Mon, 14 Oct 2024 17:38:27 +0530 Subject: [PATCH 84/98] Learn Editor: Update teams-panels-certified-hardware.md --- Teams/devices/teams-panels-certified-hardware.md | 1 + 1 file changed, 1 insertion(+) diff --git a/Teams/devices/teams-panels-certified-hardware.md b/Teams/devices/teams-panels-certified-hardware.md index 3642bd9048..1e99ab4ea7 100644 --- a/Teams/devices/teams-panels-certified-hardware.md +++ b/Teams/devices/teams-panels-certified-hardware.md @@ -129,6 +129,7 @@ See [Microsoft Teams panels](../devices/overview-teams-panels.md) for features s #### Poly | Device model | Latest firmware version | Minimum firmware version | Included Microsoft applications | Release date | |:----------------|:-------------------|:----------------------------|:---------------------------------------------------------------------------------|:---------------------------------------------| +| TC10 | `6.3.2.211744` | N/A| Teams client: `1449/1.0.97.2024042504`
    Company Portal: `5.0.6061.0`
    Admin Agent: `1.0.0.202402202353.product`| October 10, 2024| | TC10 | `6.3.0-211719` | N/A| Teams client: `1449/1.0.97.2024042504`
    Company Portal: `5.0.6061.0`
    Admin Agent: `1.0.0.202402202353.product`| August 1, 2024| | TC10 | `5.0.1.211321` | N/A| Teams client: `1449/1.0.97.2023080401`
    Company Portal: `5.0.5484.0`
    Admin Agent: `1.0.0.202306202019.product`| December 12, 2023| | TC10 | `5.0.0.211238` | N/A| Teams client: `1449/1.0.97.2023060102`
    Company Portal: `5.0.5484.0`
    Admin Agent: `1.0.0.202306202019.product`| September 12, 2023| From ec65df07e785680aa037a32eb21d15ad7edeecea Mon Sep 17 00:00:00 2001 From: vipinmanikkoth <118256527+vipinmanikkoth@users.noreply.github.com> Date: Mon, 14 Oct 2024 17:38:55 +0530 Subject: [PATCH 85/98] Learn Editor: Update teams-panels-certified-hardware.md From 3a8f0e63e0303f1b7bcd756dae73a6fca79708b2 Mon Sep 17 00:00:00 2001 From: vipinmanikkoth <118256527+vipinmanikkoth@users.noreply.github.com> Date: Mon, 14 Oct 2024 17:48:41 +0530 Subject: [PATCH 86/98] Learn Editor: Update teams-phones-certified-hardware.md --- Teams/devices/teams-phones-certified-hardware.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/devices/teams-phones-certified-hardware.md b/Teams/devices/teams-phones-certified-hardware.md index 0f5d4bff2c..73e50b52d1 100644 --- a/Teams/devices/teams-phones-certified-hardware.md +++ b/Teams/devices/teams-phones-certified-hardware.md @@ -134,7 +134,7 @@ See [Microsoft Teams phones feature set](phones-for-teams.md) for information on |MP54/MP56/MP58| `122.15.0.160`| `122.15.0.142` | Teams client: `1449/1.0.94.2024082806`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| September 30, 2024| |CP965| `143.15.0.68`| `143.15.0.54` | Teams client: `1449/1.0.94.2024082806`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| September 30, 2024| |MP52| `145.15.0.97`| `N/A` | Teams client: `1449/1.0.94.2024060310`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| August 29, 2024| -|MP54/MP56/MP58| `122.15.0.157`| `122.15.0.142` | Teams client: `1449/1.0.94.2024071104`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| August 7, 2024| +|MP54/MP56/MP58| `122.15.0.157`| `122.15.0.142` | Teams client: `1449/1.0.94.2024071104`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| Recalled| |CP965| `143.15.0.65`| `143.15.0.54 ` | Teams client: `1449/1.0.94.2024071104`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| August 7, 2024| |MP52 E2/MP54 E2/MP56 E2/MP58 E2| `176.15.0.19`| `N/A` | Teams client: `1449/1.0.94.2024071104`
    Company Portal: `5.0.6152.0`
    Admin Agent: ` 1.0.0.202402202353.product`| July 31, 2024| |MP52| `145.15.0.94`| N/A | Teams client: `1449/1.0.94.2024060310`
    Company Portal: `5.0.6152.0`
    Admin Agent: `1.0.0.202402202353.product`| July 2, 2024| From fa9b6228057c16301d6f570bf2803ba6e485b7ba Mon Sep 17 00:00:00 2001 From: vipinmanikkoth <118256527+vipinmanikkoth@users.noreply.github.com> Date: Mon, 14 Oct 2024 17:49:03 +0530 Subject: [PATCH 87/98] Learn Editor: Update teams-phones-certified-hardware.md From 0368818452ac3a12e124a2525fceb9175dc82e91 Mon Sep 17 00:00:00 2001 From: Padma Jayaraman Date: Mon, 14 Oct 2024 19:32:14 +0530 Subject: [PATCH 88/98] Pencil edits --- Teams/easy-policy-setup-edu.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/easy-policy-setup-edu.md b/Teams/easy-policy-setup-edu.md index e48cbbebe6..77c2394bfd 100644 --- a/Teams/easy-policy-setup-edu.md +++ b/Teams/easy-policy-setup-edu.md @@ -69,8 +69,8 @@ Follow these steps to run the wizard. 2. Select your educational institution type **K-12 (Primary or Secondary)** or **Higher education**, and then select **Save & continue**. -> [!NOTE] -> [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once you save your institution type as K-12 (Primary or Secondary). + > [!NOTE] + > [Parents app](https://support.microsoft.com/topic/communicate-with-guardians-in-microsoft-teams-01471ecd-eb5d-4eda-9c5d-0064d672960e) is enabled for educators once you save your institution type as K-12 (Primary or Secondary). 3. Search for and select groups that contain your educators and staff, and then select **Next**. If you don't have any groups set up yet for your educators and staff, [create a group](/microsoft-365/admin/create-groups/create-groups), and then re-run the wizard.

    You can select up to three groups. Educators and staff in the groups you select will be assigned [a set of custom policies](#policies-and-apps-applied-by-the-wizard) tailored to their needs. Remember that this set of policies is separate from the policies applied to students. From add6257ee2595a3708cfc0aaae35a9c5932a10de Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 08:15:28 -0700 Subject: [PATCH 89/98] Update teams-client-update.md --- Teams/teams-client-update.md | 7 +++---- 1 file changed, 3 insertions(+), 4 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 93e8b88435..064afef6a2 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -94,7 +94,6 @@ For more information, see [Teams client system requirements](teams-client-system            Application ID       TEAMS21 -      1033      ``` @@ -155,9 +154,9 @@ Applications= { |Issue |Example | |--------------------------------------|---------| -|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
    "Application ID" = **TEAMS10**;
    } | -|New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).**app" = {
    "Application ID" = TEAMS21;
    } | -|Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS10**;;
    }
    "/Applications/Microsoft Teams.app" = {
    "Application ID" = TEAMS21;
    } | +|Classic Teams configuration |"/Applications/Microsoft Teams.app" = {
    "Application ID" = **TEAMS10;**
    } | +|New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).app**"
    = {
    "Application ID" = **TEAMS21**;
    } | +|Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS10**;;
    }
    "/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS21**;
    } | - A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. From 34218840de0b875fa3f66ee044196ac07e556f3c Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 08:34:22 -0700 Subject: [PATCH 90/98] Update teams-client-update.md --- Teams/teams-client-update.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 064afef6a2..2d854de06f 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -9,7 +9,7 @@ audience: admin ms.collection: - M365-collaboration ms.reviewer: -ms.date: 10/13/2024 +ms.date: 10/14/2024 search.appverid: MET150 f1.keywords: - NOCSH From 8155a57ad765a2c26482e48e1e298823d3409da9 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 08:37:14 -0700 Subject: [PATCH 91/98] Update teams-client-update.md --- Teams/teams-client-update.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 2d854de06f..ce0b859eee 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -67,11 +67,11 @@ For more information, see [Teams client system requirements](teams-client-system - Windows delivery optimization service is disabled or configured with unsupported mode (100). This blocks the updater's ability to download the update payload. - There's a Windows Delivery Optimization service configuration requirement: [Upgrade to the new Teams client using policies](new-teams-deploy-using-policies.md). - - Note that enabling the Peer to Peer capability isn't required. + - Enabling the Peer to Peer capability isn't required. - Team's app package is modified by a user. The MSIX packages are installed machine-wide under the Program Files directory. The file ACLs are tightly controlled and monitored by the Windows OS. If the file ACLs are modified or changed by a user, the system deems the application to be in a corrupted state. This leads to unexpected behaviors such as crashing, unexpected app termination, and a failure to update. - It's essential to make sure the files under the installation directory (%programfiles%\windowsapps) aren't altered in any way. - Network settings that block Team's CDN endpoints cause delivery optimization service failures and a failure to update the app. - - You must allow Microsoft M365 endpoints in network configuration. For more information see [Microsoft 365 URLs and IP address ranges](/microsoft-365/enterprise/urls-and-ip-address-ranges). + - You must allow Microsoft M365 endpoints in network configuration. For more information, see [Microsoft 365 URLs and IP address ranges](/microsoft-365/enterprise/urls-and-ip-address-ranges). - Avoid SSL inspection on M365 endpoints. SSL inspection is known to cause high update download failure rate and retries. - Running on an out of support OS, or a Windows version that doesn't have the latest updates and patches can lower the success of Teams updates. - Windows 11 improves the Teams application update success rate and reliability as it has the most current installer. @@ -80,7 +80,7 @@ For more information, see [Teams client system requirements](teams-client-system ## Updating Teams on Mac devices - The Teams desktop client updates itself using Microsoft AutoUpdate (MAU), similar to other Microsoft applications. Learn more about MAU at [Configuring Microsoft AutoUpdate (MAU) for Organization Specific Updates](/microsoft-365-apps/mac/mau-configure-organization-specific-updates). -- Teams uses default MAU Office channels for updates, as well as a custom channel for Teams-specific scenarios. The post-installation script registers the app with MAU's default Office channel (Current, Preview, or Beta) to ensure the app can be updated by MAU without running itself. +- Teams uses default MAU Office channels for updates and a custom channel for Teams-specific scenarios. The post-installation script registers the app with MAU's default Office channel (Current, Preview, or Beta) to ensure the app can be updated by MAU without running itself. - When the update is downloaded while Teams is running, we leverage MAU's **Install On Clone** feature, to prepare the installation. Once a user quits the application, MAU finishes updates by moving the clone to the /Applications folder. Teams for Mac doesn't automatically restart to apply updates. It always waits for user to take the action. - Users can also manually check for updates by selecting **Check for updates** from the Help menu bar item. This action opens Microsoft AutoUpdate (MAU). From c5a3cc05dfa916c2ffb1e5dfeb84990e27d8da41 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 08:39:16 -0700 Subject: [PATCH 92/98] Update teams-client-update.md --- Teams/teams-client-update.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index ce0b859eee..46679b94d5 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -105,7 +105,7 @@ For more information, see [Teams client system requirements](teams-client-system - Microsoft AutoUpdate (MAU) not being installed or being blocked on your device. - Since MAU is an integral part of New Teams, it's included with the Teams installer. When Teams is first installed, MAU is also installed unless it's already present on the device. However, there have been instances where MAU has been deliberately removed or blocked by firewalls. - To see if you have MAU installed, select **Check for Updates** from the Help menu bar item. This should open the MAU user interface, but if MAU isn't installed, nothing happens. - - To make sure that MAU is allowed to function correctly, we need to first [check the MAU configuration](#how-to-troubleshoot-a-mau-configuration). If the configuration is correct and [MAU is installed](#how-to-configure-mau), and it still doesn't work, it's likely being blocked, and the user should contact their administrator. + - To make sure that MAU is allowed to function correctly, we need to first [check the MAU configuration](#how-to-troubleshoot-a-mau-configuration). If the configuration is correct and [MAU is installed](#how-to-configure-mau), and it still doesn't work, it's likely being blocked. In that case, the user should contact their administrator. - MAU is outdated. - Microsoft Teams needs MAU version 4.52.22101101 at a minimum, but it's strongly recommended to use version 4.73.24071426 or higher for crucial security updates. Note that MAU self-updates, and a manual update should not be required under the default settings. - Your organization uses a custom MAU profile and the Teams portion isn't configured correctly. @@ -158,7 +158,7 @@ Applications= { |New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).app**"
    = {
    "Application ID" = **TEAMS21**;
    } | |Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS10**;;
    }
    "/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS21**;
    } | -- A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. +- A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this case happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. ## Updates to Teams on VDI From 6772502884e2ed1c8c10831480f02dd9841a36bc Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 08:41:03 -0700 Subject: [PATCH 93/98] Update teams-client-update.md --- Teams/teams-client-update.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 46679b94d5..59b465c465 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -107,7 +107,7 @@ For more information, see [Teams client system requirements](teams-client-system - To see if you have MAU installed, select **Check for Updates** from the Help menu bar item. This should open the MAU user interface, but if MAU isn't installed, nothing happens. - To make sure that MAU is allowed to function correctly, we need to first [check the MAU configuration](#how-to-troubleshoot-a-mau-configuration). If the configuration is correct and [MAU is installed](#how-to-configure-mau), and it still doesn't work, it's likely being blocked. In that case, the user should contact their administrator. - MAU is outdated. - - Microsoft Teams needs MAU version 4.52.22101101 at a minimum, but it's strongly recommended to use version 4.73.24071426 or higher for crucial security updates. Note that MAU self-updates, and a manual update should not be required under the default settings. + - Microsoft Teams needs MAU version 4.52.22101101 at a minimum, but it's strongly recommended to use version 4.73.24071426 or higher for crucial security updates. MAU self-updates, and a manual update should not be required under the default settings. - Your organization uses a custom MAU profile and the Teams portion isn't configured correctly. - As previously mentioned, Teams handles MAU registration autonomously within user preferences. There are instances when an organization deploys custom MAU preferences using an MDM management system. In such cases, the managed preferences take precedence. Occasionally, these settings might be incorrectly configured. Common issues include a complete lack of Teams configuration, outdated configurations for Classic Teams, or configurations that reference the old name **Microsoft Teams (work or school).app**. From 073ae7a45e8f04e24e009e1f16e5263b31096ff7 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 08:42:41 -0700 Subject: [PATCH 94/98] Update teams-client-update.md --- Teams/teams-client-update.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/teams-client-update.md b/Teams/teams-client-update.md index 59b465c465..021d49848e 100644 --- a/Teams/teams-client-update.md +++ b/Teams/teams-client-update.md @@ -51,7 +51,7 @@ Other factors that help your client to stay up-to-date: - Your OS version is up-to-date (non-LTSC update channel) and still under support. - Your OS has the latest patches installed. - Webview2: - - Webview2 updates automatically on windows, you should make sure it isn't blocked. This is updated by Teams on macOS. + - Webview2 updates automatically on Windows, you should make sure it isn't blocked. Webview2 is updated by Teams on macOS. - Webview2 must be a supported version (latest version). For more information, see [Teams client system requirements](teams-client-system-requirements.md). @@ -158,7 +158,7 @@ Applications= { |New Teams configuration with old name |"/Applications/Microsoft Teams **(work or school).app**"
    = {
    "Application ID" = **TEAMS21**;
    } | |Serving multiple configurations |"/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS10**;;
    }
    "/Applications/**Microsoft Teams.app**" = {
    "Application ID" = **TEAMS21**;
    } | -- A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this case happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After this is done, you'll continue to receive updates automatically. +- A special case might happen when the registration is correct, but your application is still called **Microsoft Teams (work or school).app**. When this case happens, you need to manually download and install the [latest version of Teams](https://aka.ms/getteams). If someone don't have permission to install software, contact an administrator to perform the installation. After the installation is done, you'll continue to receive updates automatically. ## Updates to Teams on VDI From 9779b97f1236bca8ce543368fdc489d661c9ad78 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 09:46:01 -0700 Subject: [PATCH 95/98] Update external-domain-activity-report.md --- .../external-domain-activity-report.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-analytics-and-reports/external-domain-activity-report.md b/Teams/teams-analytics-and-reports/external-domain-activity-report.md index 1b49946427..96044cef0e 100644 --- a/Teams/teams-analytics-and-reports/external-domain-activity-report.md +++ b/Teams/teams-analytics-and-reports/external-domain-activity-report.md @@ -7,7 +7,7 @@ audience: Admin ms.topic: article ms.service: msteams ms.reviewer: izzychun -ms.date: 09/09/2024 +ms.date: 10/14/2024 ms.localizationpriority: medium ms.collection: - M365-collaboration From 28cd39251c83061e8f116f45d6f2e4cd9aa38d86 Mon Sep 17 00:00:00 2001 From: "Tony Smith (MSFT)" <153562869+MSTonySmith@users.noreply.github.com> Date: Mon, 14 Oct 2024 10:05:40 -0700 Subject: [PATCH 96/98] Update rooms-release-note.md --- Teams/rooms/rooms-release-note.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/Teams/rooms/rooms-release-note.md b/Teams/rooms/rooms-release-note.md index 08f726d9ca..e0f9209c1b 100644 --- a/Teams/rooms/rooms-release-note.md +++ b/Teams/rooms/rooms-release-note.md @@ -72,7 +72,11 @@ Introduced in this update: - **Dynamic video tile resizing based on people count** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** The room video tile on Teams desktop client dynamically adjusts size based on the number of people in the room. When one person is in the room, the tile matches the remote participant's size. With two or more people, the room tile expands to be four times larger. Room admins can enable or disable the people count. [Learn more](/microsoftteams/rooms/xml-config-file). - **Microsoft Teams Rooms on Windows room preview shows Cloud IntelliFrame** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** The Preview video of room shows IntelliFrame when Cloud IntelliFrame is enabled for the room, to let in room participants be aware of how they appear to those online. [Learn more](/microsoftteams/devices/cloud-intelliframe). - **Roster grouping for in-room participants through proximity join** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** When joining a meeting in a Microsoft Teams Room on Windows with a companion device, in-room participants are grouped under the room node. Participants must join through Proximity Join with Microsoft Teams Rooms. [Learn more](https://support.microsoft.com/en-us/office/microsoft-teams-rooms-windows-e667f40e-5aab-40c1-bd68-611fe0002ba2). -- **Native controls for Group Framing, Active Speaker and Edge-composed IntelliFrame:** Allow users to natively toggle certain camera features provided by OEMs, including group framing, active speaker framing, and edge-composed IntelliFrame. Note - supporting camera OEM firmware required. [Learn more](https://support.microsoft.com/en-us/office/enhance-hybrid-meetings-with-microsoft-intelliframe-for-teams-rooms-97161377-b746-49dc-992f-97bbf0d590f7). +- **Native controls for Group Framing, Active Speaker and Edge-composed IntelliFrame:** Allow users to natively toggle certain camera features provided by OEMs, including group framing, active speaker framing, and edge-composed IntelliFrame. [Learn more](https://support.microsoft.com/en-us/office/enhance-hybrid-meetings-with-microsoft-intelliframe-for-teams-rooms-97161377-b746-49dc-992f-97bbf0d590f7). + +> [!NOTE] +> The camera's OEM firmware is required. + - **Breakout rooms support:** With breakout room support, Teams Rooms on Windows can be added to a breakout room as an attendee and moved in and out of the main room making it easy for breakout session coordination. [Learn more](https://support.microsoft.com/en-us/office/use-breakout-rooms-in-microsoft-teams-meetings-7de1f48a-da07-466c-a5ab-4ebace28e461). Resolved issues: From 1f6c970896e945620313a08a8c593aaeeda622ed Mon Sep 17 00:00:00 2001 From: Padma Jayaraman Date: Mon, 14 Oct 2024 23:09:31 +0530 Subject: [PATCH 97/98] Pencil edits --- Teams/rooms/rooms-release-note.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/Teams/rooms/rooms-release-note.md b/Teams/rooms/rooms-release-note.md index e0f9209c1b..8a4f8f1acd 100644 --- a/Teams/rooms/rooms-release-note.md +++ b/Teams/rooms/rooms-release-note.md @@ -74,8 +74,8 @@ Introduced in this update: - **Roster grouping for in-room participants through proximity join** :::image type="icon" source="../media/mtr-pro-icon.png"::: **:** When joining a meeting in a Microsoft Teams Room on Windows with a companion device, in-room participants are grouped under the room node. Participants must join through Proximity Join with Microsoft Teams Rooms. [Learn more](https://support.microsoft.com/en-us/office/microsoft-teams-rooms-windows-e667f40e-5aab-40c1-bd68-611fe0002ba2). - **Native controls for Group Framing, Active Speaker and Edge-composed IntelliFrame:** Allow users to natively toggle certain camera features provided by OEMs, including group framing, active speaker framing, and edge-composed IntelliFrame. [Learn more](https://support.microsoft.com/en-us/office/enhance-hybrid-meetings-with-microsoft-intelliframe-for-teams-rooms-97161377-b746-49dc-992f-97bbf0d590f7). -> [!NOTE] -> The camera's OEM firmware is required. + > [!NOTE] + > The camera's OEM firmware is required. - **Breakout rooms support:** With breakout room support, Teams Rooms on Windows can be added to a breakout room as an attendee and moved in and out of the main room making it easy for breakout session coordination. [Learn more](https://support.microsoft.com/en-us/office/use-breakout-rooms-in-microsoft-teams-meetings-7de1f48a-da07-466c-a5ab-4ebace28e461). From 9b97f848446e02c3dc0538dc1fcabd5d1b96f196 Mon Sep 17 00:00:00 2001 From: Heidi Payne Date: Mon, 14 Oct 2024 10:50:37 -0700 Subject: [PATCH 98/98] Update external-domain-activity-report.md --- .../external-domain-activity-report.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-analytics-and-reports/external-domain-activity-report.md b/Teams/teams-analytics-and-reports/external-domain-activity-report.md index 96044cef0e..139d36be41 100644 --- a/Teams/teams-analytics-and-reports/external-domain-activity-report.md +++ b/Teams/teams-analytics-and-reports/external-domain-activity-report.md @@ -48,7 +48,7 @@ This report includes both a base and Teams Premium version, where the base versi - It's possible to have 0 **people in my org**. If an external domain reaches out to your organization and receives no response, we will display 0 **people in my org**. - In addition to managed communication, we look at when anonymous users join meetings. If you have **Anonymous user join** turned on, you might have unexpected domains appear on your list. Our reports show the names of the domains of the users who joined meetings, rather than marking them as anonymous. -- Premium Premium columns shouldn't be considered accurate until 7 days, 30 days, and 60 days, respectively, after a premium license was assigned. You may notice 0 in some rows or message counts and user counts not making sense. +- Premium columns shouldn't be considered accurate until 7 days, 30 days, and 60 days, respectively, after a premium license was assigned. You may notice 0 in some rows or message counts and user counts not making sense. - Even if a domain has activity in just one or two, but not all three of the potential date ranges (7 days, 30 days, and 60 days), the domain still surfaces the reports of all three date ranges. It shows total internal users as 0 and all premium columns as 0, if applicable. If it's been over 60 days since a premium license was assigned, you can assume a row of all 0s in the 7d or 30d reports means that there was no communication with the domain during that date range, despite the domain surfacing on the list. There should not be all 0s in a 60d report unless it's been less than 60 days since a premium license was assigned. ## Interpret the domain-specific report