diff --git a/docs/faq/faq-troubleshooting.mdx b/docs/faq/faq-troubleshooting.mdx index 6f13892..cc8930d 100644 --- a/docs/faq/faq-troubleshooting.mdx +++ b/docs/faq/faq-troubleshooting.mdx @@ -102,28 +102,57 @@ Regarding PS5 disconnection issues. [PS Passthrough](../add-ons/ps-passthrough.m For more information, refer to the [PS4/PS5 Compatibility FAQ](../faq/faq-console-compatibility.mdx). -## Configuration Issues - ### Why can't I access the Web Configurator? +#### Controller is not booting into Web Configurator Mode + If the Web Configurator page is timing out, verify that the controller is booting into Web Configurator Mode. -Test that you are holding when booting, using a using the website like [Gamepad Tester](https://gamepad-tester.com/), or in another application such as the Steam Input Overlay. to verify that you are pressing the correct button. +:::info How to get into Webconfig Mode + +- Holding while plugging in +- Holding for 5 seconds. + +::: + +Test that you are holding correct buttons, using a using the website like [Gamepad Tester](https://gamepad-tester.com/), or in another application such as the Steam Input Overlay. to verify that you are pressing the correct button. + +#### Another device on your network has the IPV4 address of 192.168.7.1 + +If another device (e.g. router, managed switch/hub, IoT device, etc.) is on the network and has the same IP address, the web configurator will not be able to access the Web Configurator due to IP conflicts. + +Disconnect your computer from your local network (e.g. unplug the ethernet cable) and then attempt to access the Web Configurator again. + +## Configuration Issues ### Why does PS Passthrough not work on my device? -#### USB Host Port not configured correctly +#### Did not press A1 after connecting the controller. + +After connecting a controller that is correctly configured for PS Passthrough, you need to press in order to have the PS4 or PS5 register the controller. Once you have done so, the console should now properly receive inputs from the controller. + +#### The controller mode is incorrectly configured. + +If you have PS Passthrough enabled, you must turn off the `PS4 Mode` add-on as the two will not work together. -Verify that your USB host port is correctly configured in the Web Configurator. The specific pins for Data+ and Data- may differ between devices and device manufacturers so check with the documentation provided by the vendor. +Ensure that, under the `Settings` section, you have set the input mode as `PS4` and the `Controller Mode` as `Arcade Stick`. The PS Passthrough add-on will not work otherwise. For more information, refer to the [PS Passthrough](../add-ons/ps-passthrough.mdx) add-on documentation. +#### USB Host Port not configured correctly + +Verify that your USB host port is correctly configured in the Web Configurator under [Peripheral Mapping](/docs/web-configurator/menu-pages/03-peripheral-mapping.mdx#usb-host). The specific pins for Data+ and Data- may differ between devices and device manufacturers so check with the documentation provided by the vendor. + #### Incompatible Controller/Dongle is being used Only compatible devices will allow the use of a GP2040-CE controller with PS Passthrough to work on PS4 and not all devices will work with PS5. For more information, refer to the [PS4/PS5 Compatibility FAQ](../faq/faq-console-compatibility.mdx). +### I cannot get to WebConfig using the shortcuts. How do I get to the Web Configurator? + +**_Without flash nuking your device_**, flash this [firmware file](../downloads/force_webconfig.uf2) using the [firmware installation](../installation.mdx) instructions. This will force your device to reboot into Web Configurator mode. + ### Why are my RGB LEDs the wrong color? Verify that the `LED Format` is correctly set as different LEDs may have a different order to the Red, Green, and Blue data being sent. diff --git a/docs/rgb-leds.mdx b/docs/rgb-leds.mdx index 20bdf91..1f748d4 100644 --- a/docs/rgb-leds.mdx +++ b/docs/rgb-leds.mdx @@ -84,8 +84,6 @@ When using a custom LED theme, these hotkeys will not affect the settings in any ### RGB LED Pressed Parameter - - Changes the color the LED changes to when the button is pressed Cycle through colors: Black, White, Red, diff --git a/versioned_docs/version-0.7.7/faq/faq-troubleshooting.mdx b/versioned_docs/version-0.7.7/faq/faq-troubleshooting.mdx index a928360..6633958 100644 --- a/versioned_docs/version-0.7.7/faq/faq-troubleshooting.mdx +++ b/versioned_docs/version-0.7.7/faq/faq-troubleshooting.mdx @@ -102,28 +102,57 @@ Regarding PS5 disconnection issues. [PS Passthrough](../add-ons/ps-passthrough.m For more information, refer to the [PS4/PS5 Compatibility FAQ](../faq/faq-console-compatibility.mdx). -## Configuration Issues - ### Why can't I access the Web Configurator? +#### Controller is not booting into Web Configurator Mode + If the Web Configurator page is timing out, verify that the controller is booting into Web Configurator Mode. -Test that you are holding when booting, using a using the website like [Gamepad Tester](https://gamepad-tester.com/), or in another application such as the Steam Input Overlay. to verify that you are pressing the correct button. +:::info How to get into Webconfig Mode + +- Holding while plugging in +- Holding for 5 seconds. + +::: + +Test that you are holding correct buttons, using a using the website like [Gamepad Tester](https://gamepad-tester.com/), or in another application such as the Steam Input Overlay. to verify that you are pressing the correct button. + +#### Another device on your network has the IPV4 address of 192.168.7.1 + +If another device (e.g. router, managed switch/hub, IoT device, etc.) is on the network and has the same IP address, the web configurator will not be able to access the Web Configurator dur to IP conflicts. + +Disconnect your computer from your local network (e.g. unplug the ethernet cable) and then attempt to access the Web Configurator again. + +## Configuration Issues ### Why does PS Passthrough not work on my device? -#### USB Host Port not configured correctly +#### Did not press A1 after connecting the controller. + +After connecting a controller that is correctly configured for PS Passthrough, you need to press in order to have the PS4 or PS5 register the controller. Once you have done so, the console should now properly receive inputs from the controller. + +#### The controller mode is incorrectly configured. + +If you have PS Passthrough enabled, you must turn off the `PS4 Mode` add-on as the two will not work together. -Verify that your USB host port is correctly configured in the Web Configurator. The specific pins for Data+ and Data- may differ between devices and device manufacturers so check with the documentation provided by the vendor. +Ensure that, under the `Settings` section, you have set the input mode as `PS4` and the `Controller Mode` as `Arcade Stick`. The PS Passthrough add-on will not work otherwise. For more information, refer to the [PS Passthrough](../add-ons/ps-passthrough.mdx) add-on documentation. +#### USB Host Port not configured correctly + +Verify that your USB host port is correctly configured in the Web Configurator under [Peripheral Mapping](/docs/web-configurator/menu-pages/03-peripheral-mapping.mdx#usb-host). The specific pins for Data+ and Data- may differ between devices and device manufacturers so check with the documentation provided by the vendor. + #### Incompatible Controller/Dongle is being used Only compatible devices will allow the use of a GP2040-CE controller with PS Passthrough to work on PS4 and not all devices will work with PS5. For more information, refer to the [PS4/PS5 Compatibility FAQ](../faq/faq-console-compatibility.mdx). +### I cannot get to WebConfig using the shortcuts. How do I get to the Web Configurator? + +**_Without flash nuking your device_**, flash this [firmware file](../downloads/force_webconfig.uf2) using the [firmware installation](../installation.mdx) instructions. This will force your device to reboot into Web Configurator mode. + ### Why are my RGB LEDs the wrong color? Verify that the `LED Format` is correctly set as different LEDs may have a different order to the Red, Green, and Blue data being sent.