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Power button alerts not working #160

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diarmuidr3d opened this issue Jan 5, 2016 · 4 comments
Open

Power button alerts not working #160

diarmuidr3d opened this issue Jan 5, 2016 · 4 comments
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@diarmuidr3d
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Vodafone Smart 6 Ultra
Android 5.1.1

Pressing the power button 5 times only very rarely triggers the alerts. It is not reproducable.
The rest of the time simply nothing happens (except the phone locking and unlocking of course)

Using the "Calculate!" app to trigger alerts works perfectly.

I also have a Motorola Moto G (first gen) and this works perfectly.
I've tried matching the lock/unlock settings on the Smart 6 the exact same as the Moto G but this had no effect.

Would any other info be helpful?

EDIT:
Okay, so I figured out when it doesn't work. It doesn't work if I've stopped the alerts since the last time the alarm was sounded. I have to restart the phone for it to work again.

@diarmuidr3d diarmuidr3d changed the title Power Button Alerts rarely work Power button alerts not working Jan 5, 2016
@jimmylogan
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Hi @diarmuidr3d thanks for that feedback. Does it happen if you activate/ disguise the app again after stopping the alerts or only if you exit the app without pressing the 'disguise' button? Thanks!

@diarmuidr3d
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Hi @jimmylogan, thanks for your quick reply.

The alert from the lock button stops working in both cases.

@jimmylogan
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Thanks @diarmuidr3d we will look at this.

@jmatsushita
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Hi @diarmuidr3d, I assume you're using the Playstore version (build 137) ? If you contact me via support [at] panicbutton [dot] io I can add you to our alpha testing list and you can check if the problem persists? Please note that this will also activate logging to help us further understand the problem. Our release versions don't log anything though.

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