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Tools failure on linux when ptiagent install fails #427

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ps-mattstuart opened this issue Oct 5, 2022 · 0 comments
Open

Tools failure on linux when ptiagent install fails #427

ps-mattstuart opened this issue Oct 5, 2022 · 0 comments

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@ps-mattstuart
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Issue:

Usually during an OS upgrade and kernels got rebuilt / installed the next time it comes up the ptiagent --install command fails with the message:

Symptom:

`The following SSH command responded with a non-zero exit status.
Vagrant assumes that this means the command failed!

ptiagent-cmd --install

Stdout from the command:

Stderr from the command:

modprobe: FATAL: Module prl_tg not found in directory /lib/modules/5.4.0-126-generic`

Proposed resolution:

If the ptiagent install fails cascade down to reinstalling the tools from the system ISO
ps-mattstuart added a commit to Petrosight/vagrant-parallels that referenced this issue Nov 4, 2022
@ps-mattstuart
Issue Parallels#427 Parallel Tools Install fallthrough
2e32c99 
Allows for the tool install to fall through to the next style when the
standard pti agent install method fails. Typical when there's a kernel
change in the guest OS.
ps-mattstuart added a commit to Petrosight/vagrant-parallels that referenced this issue Nov 4, 2022
@ps-mattstuart
Issue Parallels#427 Parallel tools installing
7316801 
Removes an unnecessary change
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@ps-mattstuart