Any Cloud Portal account with a Cloud-hosted workspace can apply custom domains
{% hint style="warning" %} If your custom domain stops working for any reason, there is no redirect option. {% endhint %}
To set a custom domain,
- Access and log in to your cloud account.
- Click Edit next to your default URL
Edit workspace URL
- Select Use custom domain, set your new domain, and click Save.
A message tells you to wait for DNS verification, and your domain URL displays a pending status.
Registrars usually process nameserver updates within 24 hours. Once complete, you will receive an email from Rocket.Chat Cloud.