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Create a new Direct Message

Create a new Direct Message (1:1)

You can start a 1:1 DM with another user from any room in your workspace when you open their profile and click the Direct Message button. You can also create a DM from the menu bar.

Create a Direct Message from Menu Bar

To create a direct message from the menu bar,

  • On the Rocket.Chat menu bar, click the Create New icon, then select Direct Message.
  • Select the user you want to start a DM with. Then, click Create.
  • A new direct message is opened with the user, and you can now communicate privately.

Creating a Direct Message from a Room

You can open a 1:1 DM with a user if you are in the same room as them by following these steps:

  • Click the Members icon at the top-right menu of the room screen. At first, the list only shows currently active users. Select All from the dropdown option beside the search bar to see all users.
  • Select the user you want to start a DM with. Click on the Direct Message button below their avatar, and a direct message is opened for you and that user.

Create a new multi-user Direct Message (1:M)

To create a 1:M direct message,

  • On the Rocket.Chat menu bar, click the Create New icon, then select Direct Message.
  • Select the users you want to start a DM with. Then, click Create.
  • A new direct message is opened with the users, and you can now communicate with all of them in a DM.

{% hint style="info" %} You can not ignore, block, mute, or remove a user for multi-user DMs. Although, you can start a call or start a 1:1 DM with them. {% endhint %}

Here are some important features to note about a multi-user DM:

  • You can't create a multi-user DM with the same user combination.
  • Once a DM is created, the membership can't be updated. So, you can't add or remove members to the DM.
  • No one is the owner, unlike channels.
  • The DM can not be deleted. You can only hide the conversation.

{% hint style="info" %} We recommend a maximum of 8 users in a DM. However, contact your workspace administrator if you need to update it to suit your needs. {% endhint %}

Mark Direct Message as Favorite

All DMs marked as favorites are listed at the top of the sidebar so that it is easy to access.

To mark a DM as favorite,

  • At the top of the DM screen, click the star icon next to the DM header to mark it as Favorite.
  • To remove the DM from Favorites, click the star icon again.