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Outdated info on substitutions? #24

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piejanssens opened this issue Aug 19, 2024 · 4 comments · May be fixed by #25
Closed

Outdated info on substitutions? #24

piejanssens opened this issue Aug 19, 2024 · 4 comments · May be fixed by #25
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@valvalkanova
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duplicate This issue or pull request already exists ua-review Under review by the UA team.

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@piejanssens
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Issue description

According to this blog post substitutions were already available for SAP Task Center in May 2023 for SAP Fieldglass, with other solutions to follow later. In the comments there was a statement by the author "It will be enabled for other Task Providers soon." - perhaps other solutions also support substitutions for Task Center in the meanwhile?

https://community.sap.com/t5/technology-blogs-by-sap/substitution-management-delegation-is-now-possible-in-sap-task-center/ba-p/13570315

Feedback Type (Optional)

incorrect statement

Page Title on SAP Help Portal (prefilled)

Conventions and Technical Restrictions

Page URL on SAP Help Portal (prefilled)

https://help.sap.com/docs/task-center/sap-task-center/conventions-and-technical-restrictions?locale=en-US
@valvalkanova
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Hi Pieter,
Here you can find the list of supported features per task provider: https://help.sap.com/docs/task-center/sap-task-center/supported-features?version=Cloud
Best regards,
Valentina

@valvalkanova valvalkanova self-assigned this Aug 19, 2024
@LilyanaOviPe LilyanaOviPe added the not-doc-issue Reported issue is not a documentation issue. label Aug 19, 2024
@piejanssens
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Hi Valentina,

Thanks. I see that you labeled it as a not-doc-issue however, clients are getting turned off by the statement "The SAP Task Center integration does not support substitutions for any of the supported SAP solutions. If there are defined substitutions or delegates in any of the supported SAP solutions, they will not work with the SAP Task Center." which is found on this page https://help.sap.com/docs/task-center/sap-task-center/conventions-and-technical-restrictions?locale=en-US.

I believe that this statement is incorrect and should be removed entirely (there is no need to add a different statement as there is already a reference to the supported features page).

Best regards,

Pieter

@piejanssens piejanssens mentioned this issue Aug 19, 2024
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@LilyanaOviPe
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Hi Pieter,

Thanks for your reply. I've added the label 'not-doc-issue' as I interpreted your initial comment as a question. Now that you've added more details to your feedback, we'll take a closer look and get back to you.

Thanks again.

Best regards,
Lilyana

@LilyanaOviPe LilyanaOviPe added ua-review Under review by the UA team. duplicate This issue or pull request already exists and removed not-doc-issue Reported issue is not a documentation issue. labels Aug 19, 2024
@LilyanaOviPe
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Hi Pieter,

I will close this issue and review your proposal in the pull request you've opened.

Thanks again.

Best regards,
Lilyana

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Update conventions-and-technical-restrictions-f0f13bf.md piejanssens/btp-task-center
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@piejanssens @LilyanaOviPe @valvalkanova