contact.html

<!--#set var="title" value="Contact Addresses" -->
<!--#include virtual="inc/header.html" -->
<h2>Contact addresses</h2>

<div class="card border-warning">
  <div class="card-header bg-warning">
    <h4 class="card-title mb-0">Before getting in touch...</h4>
  </div>
  <div class="card-body row">
    <div class="col-lg-6">
      <p>
        Queries about user content of websites on a <b>.user.srcf.net</b>
        or <b>.soc.srcf.net</b> subdomain, or requests for access to group
        accounts, should be directed to
        <a href="<!--#if expr="${domain_docs}" --><!--#echo var="domain_docs" --><!--#endif -->/reference/common-requests/">the owners of those accounts</a>.
      </p>
      <p>
        Please review our
        <a href="<!--#if expr="${domain_docs}" --><!--#echo var="domain_docs" --><!--#endif -->/reference/common-requests/">common requests</a>,
        as your query may already be answered or explained there.
      </p>
    </div>
    <div class="col-lg-6">
      <p>
        Changes to your own accounts (including password resets, account
        reactivation, group account handover, updating personal details
        and so on) can be done using the
        <a href="<!--#if expr="${domain_control}" --><!--#echo var="domain_control" --><!--#endif -->">control panel</a>.
      </p>
      <p class="mb-0">
        For technical help and support, our
        <a href="<!--#if expr="${domain_docs}" --><!--#echo var="domain_docs" --><!--#endif -->">documentation</a>
        describes how to use our services, and includes tutorials for
        commonly used software like WordPress and Drupal.
      </p>
    </div>
  </div>
</div>

<div class="row">
  <div class="col-md-6">
    <div class="card">
      <div class="card-body">
        <h4 class="card-title">Support and documentation</h4>
        <p>Technical assistance:</p>
        <ul>
          <li>how to upload web pages</li>
          <li>PHP scripts not working</li>
          <li>how to use our machines</li>
          <li>any and all support requests</li>
        </ul>
      </div>
      <div class="card-footer">
        <a class="btn btn-outline-primary" href="mailto:support@srcf.net">support@srcf.net</a>
        <a class="btn btn-outline-secondary" href="<!--#if expr="${domain_docs}" --><!--#echo var="domain_docs" --><!--#endif -->/">docs.srcf.net</a>
      </div>
    </div>
    <div class="card">
      <div class="card-body">
        <h4 class="card-title">System administrators</h4>
        <p>Requests for administrator actions:</p>
        <ul>
          <li>quota increases</li>
          <li>installing new software</li>
          <li>takedowns e.g. copyright infringement</li>
        </ul>
        <p>Reporting security issues:</p>
        <ul>
          <li>hacked accounts</li>
          <li>XSS vulnerabilities</li>
          <li>SQL injection vulnerabilities</li>
        </ul>
      </div>
      <div class="card-footer">
        <a class="btn btn-outline-primary" href="mailto:soc-srcf-admin@lists.cam.ac.uk">soc-srcf-admin@lists.cam.ac.uk</a>
      </div>
    </div>
  </div>
  <div class="col-md-6">
    <div class="card">
      <div class="card-body">
        <h4 class="card-title">Committee</h4>
        <p>General enquiries:</p>
        <ul>
          <li>donations</li>
          <li>becoming involved</li>
          <li>complaints</li>
        </ul>
        <p>Individual members:</p>
        <ul>
          <li>Chair &ndash; <a href="mailto:chair@srcf.net">chair@srcf.net</a></li>
          <li>Secretary &ndash; <a href="mailto:secretary@srcf.net">secretary@srcf.net</a></li>
          <li>Junior Treasurer &ndash; <a href="mailto:treasurer@srcf.net">treasurer@srcf.net</a></li>
          <li>Publicity &ndash; <a href="mailto:publicity@srcf.net">publicity@srcf.net</a></li>
          <li>Senior Treasurer &ndash; <a href="mailto:senior-treasurer@srcf.net">senior-treasurer@srcf.net</a></li>
        </ul>
      </div>
      <div class="card-footer">
        <a class="btn btn-outline-primary" href="mailto:committee@srcf.net">committee@srcf.net</a>
      </div>
    </div>
    <div class="card">
      <div class="card-body">
        <h4 class="card-title">Other delegated roles</h4>
        <ul>
          <li>Webmaster &ndash; <a href="mailto:webmaster@srcf.net">webmaster@srcf.net</a></li>
          <li>Postmaster &ndash; <a href="mailto:postmaster@srcf.net">postmaster@srcf.net</a></li>
          <li>Abuse &ndash; <a href="mailto:abuse@srcf.net">abuse@srcf.net</a></li>
        </ul>
      </div>
    </div>
  </div>
</div>

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