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Mac OS - SEB 3.3.3 - ERROR access to screen is disabled #434

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Hamhammz opened this issue Sep 13, 2024 · 1 comment
Open

Mac OS - SEB 3.3.3 - ERROR access to screen is disabled #434

Hamhammz opened this issue Sep 13, 2024 · 1 comment
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@Hamhammz
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Hi,
I am running SEB 3.3.3, when it is checking the system i get the following error. I checked all the access and i cannot find it. Can you help me?

IMG_7433

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  • OS: [e.g. Windows 10 Professional, Version 1803]
  • SEB-Version [e.g. SEB 3.0.1]

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@dbuechel dbuechel transferred this issue from SafeExamBrowser/seb-win-refactoring Sep 13, 2024
@danschlet
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danschlet commented Dec 5, 2024

Probably your assessment solution is not using the correct settings to allow access to the screen in SEB for macOS (in SEB for Windows that setting might not be necessary). Settings / Browser / Media Playback and Capture / Allow screen capture.

Report the issue to your exam (system) provider. They can contact us here for help if they don't find a solution.

Also there is/was an issue in macOS Sonoma 14.5 and possibly Sequoia for accessing the content of SEB windows. See this issue: #414

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