How to increase-max-threads-for-collector via helm

[mskhor]

Helm Version: "3.9.0"

Facing delay in ingestion and looking to increase threads in collector as described here https://help.sumologic.com/docs/send-data/collector-faq/#increase-max-threads-for-collector

Is this supported via helm values ?

[swiatekm]

That part of the documentation describes Sumo's own collector, which isn't used in this Chart. The Chart uses the OpenTelemetry Collector instead, and while there is a way to increase the sender thread count, in a Kubernetes environment it's better to scale horizontally instead. Have you considered enabling autoscaling in the Chart values.yaml instead?

For reference, the Helm Chart documentation can be found here: https://help.sumologic.com/docs/send-data/kubernetes/.

[mskhor]

@swiatekm-sumo collectors are running as daemonset and I believe auto scaling not applicable https://github.com/open-telemetry/opentelemetry-helm-charts/blob/main/charts/opentelemetry-collector/values.yaml#L498

[swiatekm]

To answer the question directly, for otel exporters which use the sending queue, you can set num_consumers: https://github.com/open-telemetry/opentelemetry-collector/tree/main/exporter/exporterhelper.

I'm not sure this is really what you want, though. What exactly is the problem you're facing? Does it involve the log-collector DaemonSet this Chart creates?

[mskhor]

@swiatekm-sumo delay in ingestion is the issue I'm facing and initial thread I pasted had the same behaviour.
It involves the otellogs in helm which is deployed via helm chart https://artifacthub.io/packages/helm/sumologic/sumologic/3.9.0?modal=values&path=otellogs

[swiatekm]

Are you confident the delay is the log collectors' fault? Indications of that would be CPU throttling, and the solution would be to increase the CPU request and limit here:

sumologic-kubernetes-collection/deploy/helm/sumologic/values.yaml

Line 2058 in 5d08ba7

resources:

.

What does the resource usage of Pods created by the Chart look like in your cluster?

[mskhor]

Resource usage are within limits

NAME CPU(cores) MEMORY(bytes)
sumologic-sumologic-otelcol-events-0 1m 41Mi
sumologic-sumologic-otelcol-instrumentation-0 5m 211Mi
sumologic-sumologic-otelcol-instrumentation-1 1m 204Mi
sumologic-sumologic-otelcol-instrumentation-2 1m 247Mi
sumologic-sumologic-otelcol-logs-0 3m 194Mi
sumologic-sumologic-otelcol-logs-1 2m 194Mi
sumologic-sumologic-otelcol-logs-2 12m 260Mi
sumologic-sumologic-otelcol-logs-collector-2nt9g 17m 49Mi
sumologic-sumologic-otelcol-logs-collector-dlmd2 37m 53Mi
sumologic-sumologic-otelcol-logs-collector-jq9p9 67m 56Mi
sumologic-sumologic-otelcol-logs-collector-l9wrg 25m 49Mi
sumologic-sumologic-otelcol-logs-collector-mzpnf 18m 47Mi
sumologic-sumologic-otelcol-logs-collector-qtz9c 47m 56Mi
sumologic-sumologic-otelcol-logs-collector-rgsfv 13m 48Mi
sumologic-sumologic-otelcol-logs-collector-rjznp 27m 49Mi
sumologic-sumologic-otelcol-logs-collector-tt5xg 68m 52Mi
sumologic-sumologic-otelcol-logs-collector-zw2mf 14m 46Mi
sumologic-sumologic-otelcol-metrics-0 1m 99Mi
sumologic-sumologic-otelcol-metrics-1 2m 97Mi
sumologic-sumologic-otelcol-metrics-2 1m 97Mi
sumologic-sumologic-remote-write-proxy-cdf5cd75c-5gx5h 1m 1Mi
sumologic-sumologic-remote-write-proxy-cdf5cd75c-7fjt2 1m 2Mi
sumologic-sumologic-remote-write-proxy-cdf5cd75c-wm5dx 1m 2Mi
sumologic-sumologic-traces-gateway-79d5d6dd86-fcspp 1m 31Mi
sumologic-sumologic-traces-sampler-59bcdbc7c5-9xpfx 1m 44Mi
sumologic-tailing-sidecar-operator-746fd8c7d8-txxdd 2m 22Mi

[swiatekm]

It does not look like you're resource constrained, so the ingestion delay must be caused by something else. Could you open a support ticket with Sumo, provide all the necessary information, and link this issue?

[mskhor]

Thanks @swiatekm-sumo