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Au3AnswerByTag is a support tool for the Servicedesk employees of a University in the Netherlands. Answers of repeating questions can be stored within the tool (in a database). They can also quick and easily found by tags and copied in rich text format style to the email program of choice.

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sven-seyfert/Au3AnswerByTag

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Welcome to Au3AnswerByTag【ツ】

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Description | Features | Getting started | Configuration | FAQ | Contributing | License | Acknowledgements

Description

Au3AnswerByTag is a support tool for the Servicedesk employees of a University in the Netherlands. Answers of repeating questions can be stored within the tool (in a database). They can also quick and easily found by tags and copied in rich text format style to the email program of choice.

Please notice, the program is still in a testing phase. I have to add more description context and probably few more features before it will become a v1.0.0 version.

Features

Store new answers in a database

Image coming soon [...]

Find answers by tag

Image coming soon [...]

Use rich text format editor

Image coming soon [...]

Copy action

Image coming soon [...]

Getting started

Preconditions

To be defined [...]

Installation

Variant 1 - Run the EXE:

Starting the EXE build\Au3AnswerByTag.exe which is compiled with #AutoIt3Wrapper_UseX64=y and #AutoIt3Wrapper_UseUpx=n (the default expected system is x64).

Variant 2 - Compile it on your own:

Open file src\Main.au3, adjust the #AutoIt3Wrapper compiler information if you want to. For example you could change #AutoIt3Wrapper_UseUpx=n from no (n) to yes (y), etc. Then, run or compile the program.

Usage

To be defined [...]

Keyboard shortcuts

Action Shortcut
Show GUI Ctrl+1
Copy displayed answer Ctrl+2
Reload list of tags Ctrl+3

Configuration

To be defined [...]

FAQ

Frequently Asked Questions
1. How to [...]

Q: Is there a frequently asked question already?
A: No, not yet.


2. How to [...]

Q: [...]?
A: [...].


Contributing

Just look at CONTRIBUTING, thank you!

License

Distributed under the MIT License. See LICENSE for more information.

Acknowledgements

  • Opportunity by GitHub
  • Badges by Shields
  • Used RTF (Rich Text Format) editor Quill
  • Utilities components by
    • none

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Au3AnswerByTag is a support tool for the Servicedesk employees of a University in the Netherlands. Answers of repeating questions can be stored within the tool (in a database). They can also quick and easily found by tags and copied in rich text format style to the email program of choice.

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