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Cannot find file when it is under SMB share directory #708

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7zq12lvm-b opened this issue Dec 25, 2024 · 1 comment
Open

Cannot find file when it is under SMB share directory #708

7zq12lvm-b opened this issue Dec 25, 2024 · 1 comment

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@7zq12lvm-b
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Describe the bug
If the local movie file is under smb share location like "//192.168.1.1/movie/xxxx.mp4", when I drag the file into the Syncplay pannel, the file cannot be found.
To Reproduce
Steps to reproduce the behavior:

  1. Go to the main windows, create a room and join.
  2. Drag the smb shared file into right down of the main window
  3. See error

Logs
[23:46:35] Successfully connected to server
[23:46:41] You loaded a file in '\192.168.1.1\UnraidShare\Anime\Fights.Break.Sphere.S05.2022.2160p.WEB-DL.H265.AAC-HHWEB' which is not a known media directory. You can add this as a media directory by selecting File->Set Media Directories in the menu bar.

Version and platform:

  • OS: [e.g. Windows 11]
  • Syncplay version and build type: [ Syncplay 1.7.3 portable]
  • Media player and version: MPC 2.3.3

Additional context
If I follow the direction of " File->Set Media Directories", and add the folder start with "\192.168.1.1\xxx", then the movie could be found.

@Et0h
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Et0h commented Dec 27, 2024

You seem to be saying that the problem is that you need to add a media directory before it can be used. If that is your issue then that is not a bug, that is how Syncplay shared playlists work.

See for example https://syncplay.pl/guide/client/ which states:

"Add file(s) to bottom of playlist – Brings up a dialogue where you can select one or more files to add to the end of the playlist. The result is the same as if you edited the playlist and manually entered the names. If you try to add files to the playlist that are not in a specified media directory then it will still add the files to the playlist but it will give you an error message and the entry will show up in red. In order for Syncplay to automatically open the file you need to add it as a media directory before or after adding the file to the playlist."

If you have any problems with Syncplay and/or the media player treating a network path different to a drive then you could try mapping the network drive. See https://support.microsoft.com/en-gb/windows/map-a-network-drive-in-windows-29ce55d1-34e3-a7e2-4801-131475f9557d for details.

Please note that Syncplay was designed with locally stored files as the assumption rather than files being stored in a network drive. There will be slightly better support for network drives in Syncplay 1.7.4 but it is still not a standard use case.

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