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Address Parsing Tool Crash - ArcMap/Catalog Shutdown #16

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Djvogel03 opened this issue Apr 9, 2021 · 0 comments
Open

Address Parsing Tool Crash - ArcMap/Catalog Shutdown #16

Djvogel03 opened this issue Apr 9, 2021 · 0 comments

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@Djvogel03
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Djvogel03 commented Apr 9, 2021

Multiple instances this year (Adams, Ashland, Rusk, Buffalo, others?) where the address parsing tool crashes and just shuts the program down. No error report or anything like that. At least 2 of the counties were running 10.8 (Ashland and Rusk) I believe and Buffalo tested on 10.5.1 and 10.7.1.

Buffalo did some additional testing and it appears the issue could be related to the tag function... See attached email with Greta's information/investigation...

_I went a little further with the troubleshooting, and it looks like it gets into the tag function ok, but breaks down within the parse function when it gets to this line (picture attached):
tags = TAGGER.tag(features)

As curious as I am to figure this out, it probably makes sense to have you run the tool since we are already past the original deadline. I've attached the input data. I've been running it using the SITEADDRESS field since that is what was used in the past.

Thanks so much,
Greta_

image

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