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Issues with using RDP via MeshCentralRouter #6673

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ZENAdmin-Ops opened this issue Jan 8, 2025 · 0 comments
Open

Issues with using RDP via MeshCentralRouter #6673

ZENAdmin-Ops opened this issue Jan 8, 2025 · 0 comments
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@ZENAdmin-Ops
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Describe the bug
Have experienced multiple issues with attempting to use RDP via MeshCentralRouter

Remote computer has two monitors. Remote OS is Windows 11.

When you first connect, two monitor view is the default.

If you then select Display 1. Display 1 is briefly selected, but then display switches back to two monitor view.

Then have to select Display 1 again.

After sending Ctl-Alt-Del. Logon screen is displayed, but unable to enter the password. It is like input is blocked.

When I switched to accessing the endpoint via the 'traditional' My Devices tab I was able to enter the password and interact normally with the endpoint.

But after doing so, MeshCentralRouter would no longer connect to the endpoint. According to MeshCentralRouter the agent status was now offline.

To Reproduce
Steps to reproduce the behavior:

  1. Run MeshCentralRouter
  2. Select endpoint running MeshAgent
  3. Right click / Remote Desktop / Privacy Bar
  4. Endpoint connects to agent. Two monitor view is the default.
  5. Select Display 1
  6. Display 1 briefly selected then reverts to Two monitor view
  7. Re-select Display 1
  8. Send Ctl-Alt-Del
  9. Try to enter password. No text entered

Expected behavior
When Display 1 chosen. Display 1 remains the view until an alternative option is chosen.

Able to enter the password.

Screenshots
Don't see that screenshots will help. Could record a video if that helps

Server Software (please complete the following information):

  • OS: Windows 10 Pro VM
  • Virtualization: Hyper-V
  • Network: WAN
  • Version: 1.1.35
  • Node: 20.15.0

Client Device (please complete the following information):

  • Device: Laptop
  • OS: Windows 10 Pro
  • Network: Remote over WAN
  • Browser: Google Chrome and MeshCentralRouter
  • MeshCentralRouter Version: 1.1.35

Remote Device (please complete the following information):

  • Device: Desktop with two monitors
  • OS: Windows 11 Pto
  • Network: Remote over WAN
  • Current Core Version (if known):

Additional context

Your config.json file

{
  "$schema": "https://raw.githubusercontent.com/Ylianst/MeshCentral/master/meshcentral-config-schema.json",
  "__comment1__": "This is a simple configuration file, all values and sections that start with underscore (_) are ignored. Edit a section and remove the _ in front of the name. Refer to the user's guide for details.",
  "__comment2__": "See node_modules/meshcentral/sample-config-advanced.json for a more advanced example.",
  "settings": {
    "cert": "mc1.zen.net.au",
    "WANonly": true,
	"_LANonly": true,
    "sessionKey": "",
    "port": 5443,
    "_aliasPort": 5443,
	"MpsAliasPort": 54433,
    "redirPort": 80,
    "_redirAliasPort": 80,	
	"mongodb": "mongodb://127.0.0.1:27017/meshcentral",
    "mongodbcol": "meshcentral",
	"autoBackup": {
	"mongoDumpPath": "C:/Program Files/MongoDB/Server/7.0/bin/mongodump.exe",
	"backupIntervalHours": 24,
	"keepLastDaysBackup": 10,
	"zipPassword": "Wonky",
	"backupPath": "C:/MeshCentral/meshcentral-backups",
	"maxFiles": 10
	}
  },
  "domains": {
    "": {
      "_title": "MyServer",
      "_title2": "Servername",
      "_minify": true,
      "_newAccounts": true,
      "_userNameIsEmail": true
    }
  },
  "letsencrypt": {
    "__comment__": "Requires NodeJS 8.x or better, Go to https://letsdebug.net/ first before trying Let's Encrypt.",
    "email": "[email protected]",
    "names": "mc1.zen.net.au",
    "skipChallengeVerification": true,
    "production": true
  }
}
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