withdrawal of matic V2 error message

[HeidiTrema]

Hello, I have had several error messages trying to withdraw matic from V2 to metamask.

The error is copied below.
thank you for your assistance and attention to this problem.
Heidi

RotationProvider exceeded max number of retries. Last error: cannot estimate gas; transaction may fail or may require manual gas limit (error={"reason":"processing response error","code":"SERVER_ERROR","body":"{"jsonrpc":"2.0","id":62,"error":{"code":3,"message":"execution reverted: ERC20: transfer amount exceeds allowance","data":"0x08c379a00000000000000000000000000000000000000000000000000000000000000020000000000000000000000000000000000000000000000000000000000000002845524332303a207472616e7366657220616d6f756e74206578636565647320616c6c6f77616e6365000000000000000000000000000000000000000000000000"}}\n","error":{"code":3,"data":"0x08c379a00000000000000000000000000000000000000000000000000000000000000020000000000000000000000000000000000000000000000000000000000000002845524332303a207472616e7366657220616d6f756e74206578636565647320616c6c6f77616e6365000000000000000000000000000000000000000000000000"},"requestBody":"{"method":"eth_estimateGas","params":[{"value":"0x0","from":"0xa4a5c1de467de657f01219856de7ca7f241881c4","to":"0xf1e6d4347105138b51e2baca9a22fa228309ebb1","data":"0x80500d200000000000000000000000008dff5e27ea6b7ac08ebfdf9eb090f32ee9a30fcfffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff000000000000000000000000a4a5c1de467de657f01219856de7ca7f241881c4"}],"id":62,"jsonrpc":"2.0"}","requestMethod":"POST","url":"https://rpc-mainnet.matic.quiknode.pro"}, method="estimateGas", transaction={"from":"0xa4a5C1DE467dE657f01219856DE7ca7f241881C4","to":"0xf1e6d4347105138B51E2bacA9A22fA228309ebB1","value":{"type":"BigNumber","hex":"0x00"},"data":"0x80500d200000000000000000000000008dff5e27ea6b7ac08ebfdf9eb090f32ee9a30fcfffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff000000000000000000000000a4a5c1de467de657f01219856de7ca7f241881c4","accessList":null}, code=UNPREDICTABLE_GAS_LIMIT, version=providers/5.5.3)

[Generalresolution03]

Hello @HeidiTrema
I hope your issue has been resolved by now. If not, I sincerely apologize for the delayed response. It appears that you're experiencing a transcript error, which typically means there was a glitch or issue with the system incorrectly recording a transaction confirmations. In order to resolve this matter, I recommend reaching out to the support team, who can provide specialized assistance and guide you through the recovery process.

I've already created a support ticket for you. You can access the recovery guidelines and additional help by visiting this link: live agent.

Once on the page, you'll find a live chat bubble in the bottom right corner. Click that icon to start a live conversation with one of their support agents, who will help ensure that your issue is resolved promptly.