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<!DOCTYPE HTML>
<html>
<head>
<title>Sitecore Chat Community</title>
<meta charset="utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1, user-scalable=no" />
<link rel="stylesheet" href="assets/css/main.css" />
</head>
<body class="homepage is-preload">
<div id="page-wrapper">
<!-- Header -->
<section id="header">
<!-- Logo -->
<h1><a href="index.html">Sitecore Chat</a></h1>
<!-- Nav -->
<nav id="nav">
<ul>
<li class="current"><a href="https://drive.google.com/open?id=1bAVDgP5-FhFh8ohPchHtifq-rz7EBkuPojAzdEofJyo" target="_blank">Join Sitecore Chat</a></li>
<li class="current"><a href="https://sitecorechat.slack.com" target="_blank">Launch Sitecore Chat</a></li>
</ul>
</nav>
<!-- Banner -->
<section id="banner">
<header>
<h2>Welcome to Sitecore Chat</h2>
<strong><p>Before you request an invite, please try to <a href="https://sitecorechat.slack.com/" target="_blank">login</a> first!</p></strong>
<br/>
<p><a href="https://drive.google.com/open?id=1bAVDgP5-FhFh8ohPchHtifq-rz7EBkuPojAzdEofJyo" target="_blank">Click here to join Sitecore Chat</a></p>
</header>
</section>
</section>
<section id="main">
<div class="container">
<!-- Content -->
<article class="box post">
<p><strong>3,509,992 Messages Sent</strong></p>
<p><strong>47 Public Channels</strong></p>
<p><strong>8,729 Members</strong></p>
<header>
<h2>Sitecore Slack Community Guidelines & Help</h2>
</header>
<p>The Sitecore Slack Community was created in August 2015, currently has over 4,700 users signed up and we have just surpassed over <strong>1.7 million messages</strong> being sent:</p>
<div class="embed-twitter">
<twitter-widget class="twitter-tweet twitter-tweet-rendered" id="twitter-widget-0" style="position: static; visibility: visible; display: block; transform: rotate(0deg); max-width: 100%; width: 550px; min-width: 220px; margin-top: 10px; margin-bottom: 10px;" data-tweet-id="966034370418167808"></twitter-widget>
<p><script async="" src="https://platform.twitter.com/widgets.js" charset="utf-8"></script></p></div>
<p>That’s messages shared between members in public channels and direct messages, community members helping each other out when they get stuck, people sharing knowledge through blog posts and just sharing funny crazy stuff they saw in #random. Now that I think about it, 90% of those messages was probably <code>/giphy</code></p>
<p>Keep sharing. Keep connecting. Keep helping each other out. Community is key and this is the best community out there.</p>
<p><span id="more-1365"></span></p>
<h2>Invite your colleagues</h2>
<p>If you need to get an invite or want to invite your colleagues to the Slack community, the easiest way is to get them to fill in this form. One of the admins will verify/process the request and send and invitation.</p>
<p><a href="https://siteco.re/sitecoreslack" rel="nofollow">https://siteco.re/sitecoreslack</a></p>
<h2>Community Guidelines</h2>
<p>With such an active and growing community, it’s necessary to have a few guidelines to keep things in order. We started off with no guidelines but then the madness descended and to keep things peaceful members are asked to follow and respect the following:</p>
<ol>
<li>Keep channels on topic. Use #random or #venting for off topic subjects.</li>
<li>Don’t post the same question across multiple channels.</li>
<li>Maintain a positive tone on the community; we’re here to help one another.</li>
<li>If your question is about something specific, then use the specific channel. (i.e. #unicorn, #solr, #module-spe) so people interested in that topic can help provide better support.</li>
<li>Relevant screenshots should be used to help further explain your question. Funny or random images like from giphy should only be used in the channels #random and #venting.</li>
<li>Please be courteous and carry out some basic research before asking (i.e. do a Google search or check on StackExchange).</li>
<li>Some questions may turn out to be better suited for the Sitecore Stack Exchange. This amazing community came together and started <a href="https://sitecore.stackexchange.com" rel="nofollow">https://sitecore.stackexchange.com</a>.</li>
<li>Please add your name to your profile. It’s nice to know who you are talking to!</li>
<li>No recruiters!</li>
</ol>
<p>That last one is why we ask for a public link to your profile such as LinkedIn. This is a community group for developers, marketers and users to connect to help each other and no one wants another message about someone looking for SiteCore developers</p>
<h2>Slack Channels</h2>
<p>There are a number of channels that you can join. Check them out by clicking <strong>Channels</strong> and joining the available channels:</p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-channels.png"><img data-attachment-id="1367" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-channels/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-channels.png" data-orig-size="2161,1480" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Join Slack Channels" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=300" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=1000&h=685" src="https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=1000&h=685" alt="" width="1000" height="685" class="alignnone size-large wp-image-1367" srcset="https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=1000&h=685 1000w, https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=2000&h=1370 2000w, https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=150&h=103 150w, https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=300&h=205 300w, https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=768&h=526 768w, https://jammykam.files.wordpress.com/2018/02/slack-channels.png?w=1024&h=701 1024w" sizes="(max-width: 1000px) 100vw, 1000px"></a></p>
<p>People with knowledge and expertise in particular areas/modules will usually hang out in those channels. If you want to ask a question ask a question and do not see a specific channels then feel to ask in the main #sitecore-chat channel.</p>
<p><strong>Please do not post the same question across multiple channels.</strong></p>
<p>It’s quite annoying when people spam multiple channels with the same question. If someone does not answer, it may be because they do not know the answer – we don’t know everything unfortunately. Worst is 2 groups of users now having 2 separate conversation, each without the context of the other. Consider posting the question to <a href="https://sitecore.stackexchange.com/" target="_blank">Sitecore StackExchange</a>.</p>
<p>It’s not uncommon for someone to post a question and then be told that they would be better asking in a specific channel or they discover the channel for themselves. Feel free to post there but also delete the original to avoid the above problem.</p>
<p><strong>Please do not spam the channels.</strong></p>
<p>As well as not cross posting, keep the channels on topic. Please see guidelines 1 and 5.</p>
<p>Please do not post giphy, funny or random images in the main channels, use the #random instead. This is from experience, when the channels became a bit of a wild west with random images and giphy dominating and actual conversation getting drowned out.</p>
<p>Please only post links in the main channels in relation to a question that may have been asked. Post your blogs to the #blogfeed channel to share something with the community, or ask one of the admins to add your RSS to the feed (please provide your RSS feed URL).</p>
<p><strong>Following these guidelines makes it easier for everyone to request help, receive help and live in harmony.</strong></p>
<h2>Posting Code Snippets and Images</h2>
<p>A picture is worth a thousand words, and sometimes it’s much easier to post a picture, post a stack trace or share the code you are working on.</p>
<p>Posting a picture is easy, either upload the image from your computer or paste direct from your clipboard using <code>Ctrl+V</code>.</p>
<p>If you are posting code or a stack trace then please use the <code>Code or text snippet option</code></p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-snippet.png"><img data-attachment-id="1374" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-snippet/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-snippet.png" data-orig-size="1318,1254" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Slack Insert Snippet" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=300" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=1000&h=951" src="https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=1000&h=951" alt="" width="1000" height="951" class="alignnone size-large wp-image-1374" srcset="https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=1000&h=951 1000w, https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=150&h=143 150w, https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=300&h=285 300w, https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=768&h=731 768w, https://jammykam.files.wordpress.com/2018/02/slack-snippet.png?w=1024&h=974 1024w, https://jammykam.files.wordpress.com/2018/02/slack-snippet.png 1318w" sizes="(max-width: 1000px) 100vw, 1000px"></a></p>
<p>This both formats your code snippet nicely but also provides nice easier to the eyes syntax highlighting. If you’re post large blocks of code or stack traces then it also doesn’t use up the entire chat window and instead renders it in a nicer expandable window.</p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png"><img data-attachment-id="1375" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-snippet-example/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png" data-orig-size="1171,290" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Slack Code Snippet Example" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=300" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=1000&h=248" src="https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=1000&h=248" alt="" width="1000" height="248" class="alignnone size-large wp-image-1375" srcset="https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=1000&h=248 1000w, https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=150&h=37 150w, https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=300&h=74 300w, https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=768&h=190 768w, https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png?w=1024&h=254 1024w, https://jammykam.files.wordpress.com/2018/02/slack-snippet-example.png 1171w" sizes="(max-width: 1000px) 100vw, 1000px"></a></p>
<h2>Formatting</h2>
<p>When posting a message, there are a number of formatting options you can use:</p>
<div><div id="highlighter_434051" class="syntaxhighlighter nogutter plain"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td class="code"><div class="container"><div class="line number1 index0 alt2 highlighted"><code class="plain plain">*bold*</code></div><div class="line number2 index1 alt1 highlighted"><code class="plain plain">_italics_</code></div><div class="line number3 index2 alt2 highlighted"><code class="plain plain">`~strike~</code></div><div class="line number4 index3 alt1 highlighted"><code class="plain plain">`code`</code></div><div class="line number5 index4 alt2 highlighted"><code class="plain plain">```preformatted```</code></div><div class="line number6 index5 alt1 highlighted"><code class="plain plain">>quote</code></div></div></td></tr></tbody></table></div></div>
<p>The options are shown in light grey under the bottom right of the chat input.</p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png"><img data-attachment-id="1373" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-message-formatting/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png" data-orig-size="1183,134" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Slack Message Formatting" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=300" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=1000&h=113" src="https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=1000&h=113" alt="" width="1000" height="113" class="alignnone size-large wp-image-1373" srcset="https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=1000&h=113 1000w, https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=150&h=17 150w, https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=300&h=34 300w, https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=768&h=87 768w, https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png?w=1024&h=116 1024w, https://jammykam.files.wordpress.com/2018/02/slack-message-formatting.png 1183w" sizes="(max-width: 1000px) 100vw, 1000px"></a></p>
<p>You can find more examples in Slack help: <a href="https://get.slack.help/hc/en-us/articles/202288908-Format-your-messages" rel="nofollow">https://get.slack.help/hc/en-us/articles/202288908-Format-your-messages</a></p>
<h2>Threads</h2>
<p>A few months ago, Slack introduced the concept of threads.</p>
<p>Sometimes conversations happen very quickly on Slack and there may be multiple different conversations happening at the same time.</p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-threads.png"><img data-attachment-id="1372" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-threads/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-threads.png" data-orig-size="1163,269" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Start a new Threaded Reply" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=300" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=1000&h=231" src="https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=1000&h=231" alt="" width="1000" height="231" class="alignnone size-large wp-image-1372" srcset="https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=1000&h=231 1000w, https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=150&h=35 150w, https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=300&h=69 300w, https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=768&h=178 768w, https://jammykam.files.wordpress.com/2018/02/slack-threads.png?w=1024&h=237 1024w, https://jammykam.files.wordpress.com/2018/02/slack-threads.png 1163w" sizes="(max-width: 1000px) 100vw, 1000px"></a></p>
<p><a href="https://get.slack.help/hc/en-us/articles/115000769927-Message-threads" rel="nofollow">https://get.slack.help/hc/en-us/articles/115000769927-Message-threads</a></p>
<p>Feel free to use the Thread feature to help keep specific conversations grouped. We don’t enforce this as a rule, so just use your judgement at the time depending on how much activity there is at that moment.</p>
<h2>Pinned Messages</h2>
<p>Each of the channels may have important or useful messages pinned to them. Be sure to check them in each of the channels, they will be different and relevant to each channel.</p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-pinned.png"><img data-attachment-id="1371" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-pinned/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-pinned.png" data-orig-size="861,726" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Pinned messages in Slack" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-pinned.png?w=300&h=253" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-pinned.png?w=861" src="https://jammykam.files.wordpress.com/2018/02/slack-pinned.png?w=300&h=253" alt="" width="300" height="253" class="alignnone size-medium wp-image-1371" srcset="https://jammykam.files.wordpress.com/2018/02/slack-pinned.png?w=300&h=253 300w, https://jammykam.files.wordpress.com/2018/02/slack-pinned.png?w=600&h=506 600w, https://jammykam.files.wordpress.com/2018/02/slack-pinned.png?w=150&h=126 150w" sizes="(max-width: 300px) 100vw, 300px"></a></p>
<h2>Who are you?</h2>
<p>Friends know each other by name! Please add your real name to your profile so we know who we are talking. Consider adding a profile picture too. All these things help make a better community and easier to figure out who you are when we meet in person!</p>
<h2>Direct Messages</h2>
<p>One of the best things about Slack for me was that fact it gave us a more direct way to communicate with each other. Before Slack, most of us would use Twitter, email or occasionally Skype to converse with each other. Slack changed that, because now we had an unprecedented level of direct access to each other.</p>
<p><a href="https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png"><img data-attachment-id="1378" data-permalink="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/slack-direct-messages/" data-orig-file="https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png" data-orig-size="421,522" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="Slack Direct Messages" data-image-description="" data-medium-file="https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png?w=242&h=300" data-large-file="https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png?w=421" src="https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png?w=242&h=300" alt="" width="242" height="300" class="alignnone size-medium wp-image-1378" srcset="https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png?w=242&h=300 242w, https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png?w=121&h=150 121w, https://jammykam.files.wordpress.com/2018/02/slack-direct-messages.png 421w" sizes="(max-width: 242px) 100vw, 242px"></a></p>
<p>But with great power, comes great responsibility!</p>
<p><strong>If you are having an issue then post it on any of the main channels rather than sending specific people direct messages asking for help.</strong> Remember, people are participating in the community out of the goodness of their heart and they have day jobs, might be sleeping, have kids to feed or just busy in general. They are not your colleagues, not paid to provide help and they are not there as your personal support assistant. That’s not to say never DM people! I have plenty of conversations with a lot different people from many continents, sometimes work related, sometimes about a blog post they may have written, sometimes just to say hello!</p>
<p>Just use a bit of common sense and a bit of good manners please.</p>
<h2>Sitecore StackExchange</h2>
<p>If you are trying to get help on a specific, well defined issue then consider using <a href="https://sitecore.stackexchange.com/" target="_blank">Sitecore StackExchange</a>.</p>
<p>This will allow you to ask a well defined question whilst providing code snippets and screenshots. There are many active and avid Sitecore enthusiasts participating in this community:</p>
<p><img src="/assets/images/stackexchange.png"/></p>
<p>Slack is great for instant conversations, asking questions and clarification when trying to debug an issue, but the lack of history does not provide much long term benefit to the community. Sitecore StackExchange brings many benefits:</p>
<ul>
<li>Allowing multiple people to provide multiple answers – there are many ways to shave that Sitecore yak!</li>
<li>StackExchange has very strong SEO game and by asking/answering using this platform everything will be crawled and indexed by the likes of Google and will help many more users in the long term. </li>
<li>Your questions and answers will continue to help people long after we burnt through that 10k message limit on Slack</li>
<li>Your question may get lost in Slack chatter. They are more likely to remain visible on the main pages on SSE for several days, allowing it to be answered up by one of the global contributors.</li>
<li>Tagging questions allows people to watch their areas of interest for new questions.</li>
</ul>
<p>Remember when asking questions on SSE, please mark as answer the reply which answers your question. This is both courteous and helps users in the future know what the correct answer was that solved your problem. If you solve your own problem then post an answer to let us know what you did. It’s also a learning exercise for us all as well.</p>
<p>When to use Slack vs StackExchange? Have a read of this post by Richard Seal who goes into more details.<br>
<a href="https://www.sitecorenutsbolts.net/2017/06/14/Sitecore-Stack-Exchange-vs-Slack-What-should-I-use/" rel="nofollow">https://www.sitecorenutsbolts.net/2017/06/14/Sitecore-Stack-Exchange-vs-Slack-What-should-I-use/</a></p>
<h2>Slack Admins</h2>
<p>There are a number of admins you can contact if you need some help, want to clarify something or want add your blog to the #blogfeed channel.</p>
<ul>
<li>Akshay Sura (<a href="https://twitter.com/akshaysura13">@akshaysura13</a>)</li>
<li>Jason Wilkerson (<a href="https://twitter.com/LonghornTaco">@LonghornTaco</a>)</li>
<li>Kamruz Jaman (<a href="https://twitter.com/jammykam">@jammykam</a>)</li>
<li>Marek Musielak (<a href="https://twitter.com/MarasM">@MarasM</a>)</li>
<li>Mark Cassidy (<a href="https://twitter.com/cassidydotdk">@cassidydotdk</a>)</li>
<li>Michael West (<a href="https://twitter.com/MichaelWest101">@MichaelWest101</a>)</li>
<li>Mike Reynolds (<a href="https://twitter.com/mike_i_reynolds">@mike_i_reynolds</a>)</li>
<li>Tamas Tarnok (<a href="https://twitter.com/TRNKTMS">@TRNKTMS</a>)</li>
</ul>
<h2>Links</h2>
<ul>
<li><a href="https://bit.ly/SitecoreSlack" rel="nofollow">https://bit.ly/SitecoreSlack</a></li>
<li><a href="https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/" rel="nofollow">https://jammykam.wordpress.com/2018/02/26/sitecore-slack-community-guidelines/</a></li>
<li><a href="https://www.akshaysura.com/2015/10/27/how-to-join-sitecore-slack-community-chat/" rel="nofollow">https://www.akshaysura.com/2015/10/27/how-to-join-sitecore-slack-community-chat/</a></li>
<li><a href="https://www.sitecorenutsbolts.net/2017/06/14/Sitecore-Stack-Exchange-vs-Slack-What-should-I-use/" rel="nofollow">https://www.sitecorenutsbolts.net/2017/06/14/Sitecore-Stack-Exchange-vs-Slack-What-should-I-use/</a></li>
</ul>
</article>
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</section>
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