Get: <URL>: context deadline exceeded (Client.Timeout exceeded while awaiting headers) #1373
Replies: 2 comments 4 replies
-
hello! Converted to a discussion as its working for myself and others so must be something on your setup. Can you please provide some more information on your setup (see below)? Have you changed anything from when it stopped working? Is your cert renewed? Pre-filling the relevant answers to these questions will also help us help you:
Server Install Specific questions: Network Troubleshooting Agent Troubleshooting Asking yourself questions like: When did it go from working to broken? What changed during that time? This will help you |
Beta Was this translation helpful? Give feedback.
-
Server Info (please complete the following information):
Installation Method:
Agent Info (please complete the following information):
Describe the bug
I get this error whenever I try to install the agent on multiple different PCs outside of my LAN:
Get: "https://xxxxxxxxxx.com/api/v3/installer/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
It only started happening recently, I previously had no problems installing the agent. Google hasn't given me much info on this error or why it may be happening. It also doesn't work regardless of using manual installation/powershell/dynamic exe
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Normal agent installation
Screenshots
Additional context
I've tried restarting the RMM server and the PC hosting it, rebooting client machines, changing DNS settings, generating new .exes, nothing seems to fix it
Beta Was this translation helpful? Give feedback.
All reactions