Login UI "Bad credentials, 400: Bad request" after restore #1401
Replies: 5 comments 10 replies
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Did you test the old server before backing up? What version were you on? Do you use discord? can you run through https://docs.tacticalrmm.com/troubleshooting/ |
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I tested the old server, everything was ok.
Version of Tactical RMM on old server is V 0.15.6
What is discord?
I run the troubleshootingscript, see the log in attachement.
Mit freundlichen Grüßen
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Harald Zach
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Von: dinger1986 ***@***.***>
Gesendet: Donnerstag, 12. Januar 2023 12:10
An: amidaware/tacticalrmm ***@***.***>
Cc: Zach-Harald ***@***.***>; Author ***@***.***>
Betreff: Re: [amidaware/tacticalrmm] Login UI "Bad credentials, 400: Bad request" after restore (Discussion #1401)
Did you test the old server before backing up? What version were you on?
Do you use discord?
can you run through https://docs.tacticalrmm.com/troubleshooting/
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theres no attachment, please add it directly not email a reply |
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whats the output of |
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at what point do you get the error? does it prompt for mfa code? |
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Still getting this:
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its maybe worth doing a new backup and restore, maybe this one has gone sideways |
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Where are you hosting the server? |
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I made a complete new restore. Now it works perfectly. Thanks for helping. |
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Great glad too hear that! |
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Hallo,
After a restore to a new server, I can no longer log in to the web interface.
I get the message "Bad credentials, 400: Bad request".
I have performed the restore as described in the documentation.
On the old server I updated Tactical RMM with the latest version, then I made a backup.
On the new server I restored the backup with the restore routine.
After the restore I got a message that the restore was successful.
A login on the web UI on the new server brought this error message.
I changed all three A-records (rmm, api, mesh) to the new IP addresses.
Who can help me?
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