Finances API v0 - can not get shipment events for orders created after Nov 1st

[dsokolowski]

I noticed I stopped getting financial events data for order created after 1st Nov 2024. I reviewed Seller Api changelog and did not find anything that could cause it. Did I miss something? Anyone else facing this problem?

I am using this operation

GET /finances/v0/orders/{orderId}/financialEvents

described here https://developer-docs.amazon.com/sp-api/docs/finances-api-reference#listfinancialeventsbyorderid

[mafge]

Hi @dsokolowski,
thanks for reaching out!
One possible explanation is that you have been moved to deferred transactions (this happens to every seller on Amazon at some point in time) which means that payments will only be released 7 days after the delivery date of each order. This also affects the Financial Events API because currently the API does not support deferred transactions, but only shows them after they have been released. You should be able to check in Seller Central whether deferred transactions is active for you (there is a Deferred Transactions Report) where you should be able to see your orders from November. Please let me know if this is the case for you! Thanks.
Best,
Marc
Selling Partner Developer Services

[dsokolowski]

Thank you for your reply. I think this is not my case though. I have orders older than 7 days that still do not have this info.

[SLMSimplelab]

yes me too, my 1st Nov orders are still not having Financial Events

[mafge]

@dsokolowski @SLMSimplelab If you were able to confirm that deferred transactions is not the case for the behaviour you see, please open a support case following the guidance here so we can pursue the investigation as additional details are required from your end. Thanks!

[dsokolowski]

I have already done it and got information that you are debugging it. Will put more info here when have something.