SP-API Amazon Reports Brand analytics

[pbi-sheila]

Hi! I'm struggling with brand analytics reports from SP-API Amazon. Everything goes well with the others reports, but when y try to get for example: "GET_BRAND_ANALYTICS_SEARCH_TERMS_REPORT". I obtained a code 202, I obtained the reportid but the status is fatal, so something is wrong. I verified my credentials, the payload is exactly the same as the model on github, I have the brand analytics role, etc.. When I ask for help in amazon, the problem are the dates and they close my case. This was their answer:

Greetings from Amazon, My name is xxx, from the Selling Partner API Developer Support team. For report 60203020041 the start date and end dates entered are: Start Date 2024-11-14 17:56:15 UTCEnd Date 2024-11-14 17:56:15 UTC

payload = {
"reportType": "GET_BRAND_ANALYTICS_SEARCH_TERMS_REPORT",
"marketplaceIds": ["A2EUQ1WTGCTBG2"],
"reportSpecification": {
    "reportOptions": {
        "reportPeriod": "WEEK"
    },
    "dataStartTime": "2024-11-03",
    "dataEndTime": "2024-11-09"
}

}

And my dates are other. I tried almost everything and I can't solve this, and Amazon is not helpful
Thanks so much

[mafge]

Hi @pbi-sheila,
thanks for reaching out!
The attributes dataStartTime and dataEndTime must be ISO8601 compliant, this means in your case you have to add a time to the values you submit (e.g. 2019-12-10T20:11:24.000Z).
Best,
Marc
Selling Partner Developer Services

[pbi-sheila]

Hi! Thank you for answering but i tried with that before and it doesn't work, the weird thing is that all the others reports for vendors works perfectly, i have this problem with all the reports from brand analytics. I don't know, but i have the feeling that maybe with vendor doesn't work

[B3lg4r4th]

The start and end times for the "WEEK" option must be both Sundays, in attached code it's Sunday and Saturday, for "MONTH" it will be 2024-11-01 and 2024-11-30 respectively, had the same issue last week - let me know if that works for you

[pbi-sheila]

Hi! Thanks for answering :)
November 3, 2024, is a Sunday, and the 9th is a Saturday. I'll try using the month, but I think you can consult Brand Analytics reports for 14-day periods

[B3lg4r4th]

I know it's Saturday - try using the 10th in your request, so it's Sunday to Sunday :)

[pbi-sheila]

Thanks!! The documentation says that the periods need to be from Sunday to Saturday. I tried using Sunday to Sunday, but I still have the same issue. Do you have access to Vendor or Selling Partner?"

[B3lg4r4th]

I see, sorry to hear about your issues :( hopefully the monthly one works for you! I had success requesting a report with the following options:
{ reportOptions: { reportPeriod: 'MONTH', }, dataStartTime: '2024-10-01T00:00:00.000Z', dataEndTime: '2024-10-31T00:00:00.000Z', marketplaceIds: ['ATVPDKIKX0DER'] }