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missing or undocumented warehouse hours of operation for /inbound/fba/2024-03-20 ?? #4522

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johnkw opened this issue Jan 13, 2025 · 2 comments
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@johnkw
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johnkw commented Jan 13, 2025

Looking through https://developer-docs.amazon.com/sp-api/docs/fulfillment-inbound-api-v2024-03-20-reference there's apparently no option to set "Operating Hours", which is a thing I just by chance happened to notice exists on the sellercentral.amazon.com/fba/sendtoamazon/confirm_content_step page if you click "Choose a ship-from address" and then click "Operating Hours".

Strangely it looks like sellercentral.amazon.com/fba/sendtoamazon/confirm_content_step actually has a system to store and re-use warehouse definitions, which is missing entirely from /inbound/fba/2024-03-20. It's not necessary for /inbound/fba/2024-03-20 to actually have that feature -- as you could just specify the warehouse hours as part of the https://developer-docs.amazon.com/sp-api/docs/fulfillment-inbound-api-v2024-03-20-reference#address object.

But it is weird that the API would have a completely different way of specifying inbounds. Seems like ideally there would just be a "warehouse" object in the API in order to synchronize it with sellercentral.

@MeenaAmz
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Hello @johnkw

Thank you for bringing this to our attention. Can you please add impact of this change so we can review the feature request?

Thanks,
Meena Peri
Selling Partner API Developer Services

@MeenaAmz MeenaAmz self-assigned this Jan 17, 2025
@johnkw
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johnkw commented Jan 18, 2025

Hard to know what the impact is. It's an interesting question though.

We occasionally have APC trucks fail to show up for their appointment day. I have wondered if maybe they sometimes show up outside of the warehouse open hours, possibly causing missed pickups. If the Amazon-generated BOL.pdf had the hours of operation for the warehouse on it, that might help?

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