Trouble Applying for Amazon SPI API Role to Access VAT Transactions Report

[tianfengLiang]

Hello,

Our team is currently facing challenges while applying for the Tax Invoicing (Restricted) Role required to access the Amazon VAT Transactions Report via the SPI API. Despite following the outlined application process and submitting multiple requests, our applications have been repeatedly denied without any explanation from the Amazon review team regarding the rejection reason.

We would like to seek assistance from developers who have successfully obtained this role or encountered similar issues:

Have you faced similar rejections?
Is there any crucial step or qualification we might be missing during the application process?
Are there any recommended ways to directly contact the review team for further clarification?
Any advice or insights would be greatly appreciated!

Thank you for your support.

[jawheral]

Hi @tianfengLiang,

Please create a case with Developer Support for issues related to role applications.

Best,
Jawher
Selling Partner Developer Services

[tianfengLiang]

Hi @jawheral,
Thank you for your response.

We have been applying for the role for over a year, repeatedly submitting cases without receiving any clear feedback on what requirements we are not meeting. Unfortunately, we are still unable to make progress despite our continuous efforts.

We are under significant pressure to resolve this issue and turned to this platform as a last resort. Could you please assist us further or provide more detailed guidance?

We appreciate any help you can offer.

Best regards,

[jawheral]

Hi @tianfengLiang,

Can you share a recent case id?

Best,
Jawher
Selling Partner Developer Services

[tianfengLiang]

Hi @jawheral,
This is a recent case our team has been working on: 10615791282. We would greatly appreciate it if you could help us understand the reason for the rejection or share any successful application examples. We are eager to make any necessary adjustments to align with review expectations but have been struggling without clear direction. Thank you for your support and assistance!