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Don't recognize the keyboard #2404

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Legofano opened this issue Dec 18, 2022 · 6 comments
Open

Don't recognize the keyboard #2404

Legofano opened this issue Dec 18, 2022 · 6 comments
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Type: Bug This issue/PR is related to unexpected behaviour in the program.

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@Legofano
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Expected Behaviour

Start the pc and synchronize the light

Actual Behaviour

At the beginig, my mouse was the only that don't work, the app recognized it but when I click start the light turn off.

Later, when I start the pc the lights of the keyboard don't synchronize, and I go to device manager in the app to click in "start" on "razer", it doesn't do anything. Not even show up on the left "34(0)m" or something like that (I don't know what means that number :V).

Reproduction steps

Start the pc

Frequency

Always, is like it has not recognize my keyboard

Aurora Version:

v98

Previously an Issue?

The late version didn't give me too much problems, only like bad synchronize of light or stop working, etc. But with the new version, at first go well but from one moment to another it happend.
@Legofano Legofano added the Type: Bug This issue/PR is related to unexpected behaviour in the program. label Dec 18, 2022
@Legofano
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PD: When I instaled the app for the first time I have had instaled the app of razer but it work. When that issue began, I restart the pc a lot of time, trying to uninstall the razer program or uninstall aurora an install it again

@Aytackydln
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Does it work when you go back to previous version? There wasn't any changes about razer with last version

@Legofano
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Nop, now, with the version v102, I directly get an error

@Legofano
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I going to try with more olders versions

@Legofano
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Legofano commented Jan 8, 2023

I cant install older version, when I install a older version automaticly it update to de laste version.

@Legofano
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Legofano commented Jan 8, 2023

Still without working

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Labels
Type: Bug This issue/PR is related to unexpected behaviour in the program.
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