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FAQ.html
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<link rel="stylesheet" type="text/css" href="../css/bootstrap.min.css">
<link href="https://cdn.jsdelivr.net/npm/bootstrap-icons/font/bootstrap-icons.css" rel="stylesheet">
<link rel="stylesheet" type="text/css" href="../css/header.css">
<link rel="stylesheet" href="../css/footer.css">
<title>FAQ | Flipkart</title>
<link rel="icon" type="image/x-icon" href="img/flipkart_lite.png">
<style>
body {
font-family: Arial, sans-serif;
margin: 0;
padding: 0;
background-color: #f1f3f6;
}
::-webkit-scrollbar{
display: none;
}
header {
background-color: #2874f0;
padding: 10px 20px;
}
nav .logo {
color: #fff;
font-size: 24px;
text-decoration: none;
}
main {
padding: 20px;
}
#header-bluebg .secondNav a {
color: #fff !important;
}
header-bluebg a, #more_h {
text-decoration: none !important;
color: #f9fafb !important;
font-weight: 600 !important;
}
.faq-section {
max-width: 800px;
margin: 0 auto;
background-color: #fff;
padding: 20px;
border-radius: 8px;
box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}
.faq-section h1 {
text-align: center;
margin-bottom: 20px;
}
.faq-container {
margin-top: 20px;
}
.faq {
border-bottom: 1px solid #e0e0e0;
padding: 15px 0;
}
.faq-question {
display: flex;
justify-content: space-between;
align-items: center;
cursor: pointer;
}
.faq-question h3 {
margin: 0;
font-size: 18px;
font-weight: bold;
}
.faq-toggle {
font-size: 24px;
color: #2874f0;
}
.faq-answer {
max-height: 0;
overflow: hidden;
transition: max-height 0.3s ease;
}
.faq-answer p {
margin: 0;
padding: 10px 0;
}
.navbar-brand img {
width: 120px;
}
.searchBar_h {
display: flex;
align-items: center;
flex: 1;
margin-left: 20px;
margin-right: 20px;
}
.searchBar_h input {
flex: 1;
padding: 5px 10px;
border-radius: 5px 0 0 5px;
border: 1px solid #ccc;
}
.searchBar_h i {
padding: 5px 10px;
border-radius: 0 5px 5px 0;
background-color: #fff;
border: 1px solid #ccc;
border-left: 0;
cursor: pointer;
}
.btn-primary a {
color: #fff;
text-decoration: none;
}
.b_a_s, #more_h, .cartLogoandname {
margin-left: 10px;
}
.cartLogoandname img {
width: 20px;
}
.secondNav .nav-link {
display: flex;
align-items: center;
padding: 5px 10px;
color: #000;
}
.secondNav .nav-link i {
margin-left: 5px;
}
.navbar-toggler-icon {
background-image: url("data:image/svg+xml;charset=utf8,%3Csvg viewBox='0 0 30 30' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath stroke='rgba%28155,155,155,1%29' stroke-width='2' stroke-linecap='round' stroke-miterlimit='10' d='M4 7h22M4 15h22M4 23h22'/%3E%3C/svg%3E");
}
#more_h {
cursor: pointer;
position: relative;
display: inline-block;
padding: 5px 10px;
color: #fff;
}
#more-options {
display: none;
background-color: white;
box-shadow: 0 2px 2px rgba(0,0,0,0.15);
padding: 10px;
position: absolute;
z-index: 1;
top: 100%;
left: 0;
min-width: 150px;
border: 1px solid #e0e0e0;
border-radius: 5px;
font-family:'Courier New', Courier, monospace;
font-weight: 700;
}
#more_h:hover #more-options {
display: block;
}
.option-item {
color: #f4c3c3;
padding: 5px 0;
text-decoration: none;
display: block;
font-size: 13px;
transition: all 0.78s;
}
.option-item:hover {
text-decoration: none;
background-color: #ccc;
transition: all 0.78s;
}
footer{
background-color: rgb(6, 23, 46);
}
</style>
</head>
<body>
<div class="loader-container">
<div class="loader-wrapper">
<div class="loader"></div>
<div class="logo" style="background-image: url('img/flipkart_lite.png');"></div>
</div>
</div>
<!-- Header -->
<header id="header-bluebg">
<nav class="container-fluid" style="background-color: #2874F0;">
<div class="container">
<nav class="navbar bg-body-tertiary">
<div class="container-fluid">
<a class="navbar-brand" href="../">
<img src="../img/flipcartlogo.PNG" alt="Brand Logo">
</a>
<div class="searchBar_h">
<input id="inputField_h" type="text" autocomplete="off" placeholder="Search for products, brands and more">
<i id="fetchButton_h" class="bi bi-search btn"></i>
</div>
<div>
<button class="btn btn-primary"><a href="../account/login-signup.html">Login</a></button>
</div>
<div class="text-white b_a_s">
<a href="../sell-online/">Become a Seller</a>
</div>
<div class="text-white" id="more_h">
More <i class="bi bi-chevron-down"></i>
<div id="more-options">
<a class="option-item" href="../gift-cards/index.html">Gift-Cards</a>
<a class="option-item" href="../plus/index.html">Flipkart+</a>
<a class="option-item" href="../account/contact.html">Contact Us</a>
</div>
</div>
<div class="text-white cartLogoandname">
<a href="../viewcart/">
<img src="../img/svg/cart_h.svg" alt="Cart"><span class="cart_h" style="color:white">Cart</span><span id="cartItems"></span>
</a>
</div>
</div>
</nav>
</div>
</nav>
<nav class="navbar navbar-expand-lg bg-body-tertiary secondNav container-fluid">
<div class="container">
<button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#navbarNav"
aria-controls="navbarNav" aria-expanded="false" aria-label="Toggle navigation">
<span class="navbar-toggler-icon"></span>
</button>
<div class="collapse navbar-collapse" id="navbarNav">
<ul class="navbar-nav">
<li class="nav-item">
<a class="nav-link" href="../search/?query=electronics">Electronics <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=appliances">TVs & Appliances <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=men">Men <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=women">Women <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=kids">Baby & Kids <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=home">Home & Furniture <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=books">Sports, Books & More <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=flights">Flights <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../offerpage/offerportal.html">Offer Zone <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=grocery">Grocery <i class="bi bi-chevron-down"></i></a>
</li>
</ul>
</div>
</div>
</nav>
</header>
<!-- JavaScript -->
<script src="../js/bootstrap.bundle.min.js"></script>
<main>
<section class="faq-section">
<h1>Frequently Asked Questions</h1>
<div class="faq-container">
<div class="faq">
<div class="faq-question">
<h3>What is Flipkart Clone?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Flipkart Clone is a replica of the popular e-commerce website Flipkart, created for educational and demonstration purposes.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How can I place an order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>To place an order, browse the product categories, select the items you want to purchase, add them to your cart, and proceed to checkout.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What payment methods are accepted?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery (COD).</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How can I track my order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>You can track your order status in the 'My Orders' section of your account. You will also receive updates via email and SMS.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What is the return policy?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Our return policy allows you to return products within 30 days of delivery for a full refund or replacement. Some items may have different return periods and conditions.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How do I cancel an order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>You can cancel your order before it is shipped. Go to the 'My Orders' section, select the order you want to cancel, and click on 'Cancel'.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What are the delivery charges?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Delivery charges vary depending on the product, seller, and location. You can see the applicable delivery charges at checkout.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>Can I change my delivery address after placing an order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Unfortunately, you cannot change the delivery address once an order is placed. You can cancel the order and place a new one with the correct address.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What is Flipkart Plus?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Flipkart Plus is a loyalty program that offers benefits such as free delivery, early access to sales, and more. Members earn SuperCoins on every purchase.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How do I contact customer support?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>You can contact customer support through the 'Help Center' on our website or by calling our customer service number available on the 'Contact Us' page.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How do I redeem a gift card?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>To redeem a gift card, enter the gift card code at checkout. The balance will be applied to your order total.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>Is it safe to shop on Flipkart Clone?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Yes, it is safe to shop on Flipkart Clone. We use secure payment gateways and encryption to protect your personal and payment information.</p>
</div>
</div>
</div>
</section>
</main>
<footer >
<div class="container-fluid footerTop">
<div class="row footer1">
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>ABOUT</h5>
<ul>
<li><a href="">Contact Us</a></li>
<li><a href="">About Us</a></li>
<li><a href="">Careers</a></li>
<li><a href="">Flipkart Stories</a></li>
<li><a href="">Press</a></li>
<li><a href="">Corporate Information</a></li>
<li><i><a href="">Explore Plus</a></i></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>GROUP COMPANIES</h5>
<ul>
<li><a href="https://www.myntra.com/">Myntra</a></li>
<li><a href="https://www.flipkartwholesale.com/">Flipkart Wholesale</a></li>
<li><a href="https://www.cleartrip.com/">Cleartrip</a></li>
<li><a href="https://www.shopsy.in/">Shopsy</a></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>HELP</h5>
<ul>
<li><a href="">Payments</a></li>
<li><a href="">Shipping</a></li>
<li><a href="">Cancellation & Returns</a></li>
<li><a href="">FAQ</a></li>
<li><a href="">Report Infringement</a></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>CONSUMER POLICY</h5>
<ul>
<li><a href="">Cancellation & Returns</a></li>
<li><a href="">Terms Of Use</a></li>
<li><a href="">Security</a></li>
<li><a href="../pages/privacypolicy/index.html">Privacy</a></li>
<li><a href="">Sitemap</a></li>
<li><a href="">Grievance Redressal</a></li>
<li><a href="">EPR Compilance</a></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6 mailSocial">
<div class="footerI">
<div class="mail">
<h5>Mail Us:</h5>
<p>
Flipkart Internet Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
</p>
</div>
<div class="social">
<h5>Social</h5>
<ul>
<li><a href="https://www.facebook.com/flipkart/"><img
src="data:image/svg+xml;base64,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"
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