Audi app does not open or close car

[Dominique1997]

Describe the bug
When the vin is provided and the action to close or open the car is called. Home assistant shows that the action is performed. But in real life the action is not performed.

To Reproduce
Execute the following script:
service: audiconnect.execute_vehicle_action
data:
vin: *****
action: unlock

Expected behavior
To open or close the car

Logfile
How to enable audiconnect debugging?
Settings > Integrations > Audi Connect > Enable Debug Logging
Run service refresh_cloud_data
Disable Debug Logging

Your Vehicle Details
Model: A3
Year: 2023
Type (ICE/PHEV/BEV): SPORTBACK

[github-actions]

This issue is stale because it has been open for 45 days with no activity. Are you still experiencing this issue?

[coreywillwhat]

US Region Endpoint for Lock:

https://mal-3a.prd.eu.dp.vwg-connect.com/api/bs/rlu/v1/vehicles/{vin}/lock

US Region Endpoint for Unlock

https://mal-3a.prd.eu.dp.vwg-connect.com/api/bs/rlu/v1/vehicles/{vin}/unlock

[coreywillwhat]

I've got this working for US region

[mrechs]

Hi is it correct that this is still broken? I am getting the following in my log file:
This error originated from a custom integration.

Logger: custom_components.audiconnect.util
Source: custom_components/audiconnect/util.py:25
integration: Audi Connect (documentation, issues)
First occurred: 8:15:28 PM (1 occurrences)
Last logged: 8:15:28 PM

Unable to lock [VIN]: 404, message='Not Found', url=URL('https://fal-3a.prd.eu.dp.vwg-connect.com/fs-car/bs/rlu/v1/Audi/US/vehicles/[VIN]/actions')

[cdnninja]

US Region Endpoint for Lock:

https://mal-3a.prd.eu.dp.vwg-connect.com/api/bs/rlu/v1/vehicles/{vin}/lock

US Region Endpoint for Unlock

https://mal-3a.prd.eu.dp.vwg-connect.com/api/bs/rlu/v1/vehicles/{vin}/unlock

Did just the endpoint change or anything else in the command?

[g3gg0]

Same error here in DE region:

Unable to lock wauzzzXXX: 404, message='Not Found', url='https://fal-3a.prd.eu.dp.vwg-connect.com/fs-car/bs/rlu/v1/Audi/DE/vehicles/WAUZZZXXX/actions'

[wessa66]

I see the same problem but I see the error below
(the same thing shows when trying to start preheater)

2024-08-15 09:10:31.604 DEBUG (MainThread) [custom_components.audiconnect.audi_connect_account] Sending command to lock to vehicle ****46ha142
2024-08-15 09:10:31.917 ERROR (MainThread) [custom_components.audiconnect.util] Unable to lock ****46ha142: object of type 'NoneType' has no len()

[martijncas]

also cannot perform any action on the car. all data is being updated fine. HA log:

Unable to unlock wauzzzf24xxxxxxxx: 404, message='Not Found', url='https://fal-3a.prd.eu.dp.vwg-connect.com/fs-car/bs/rlu/v1/Audi/DE/vehicles/WAUZZZF24MN018677/actions'

[goldengod503]

i'm having this issue as well. same 404 message

[wessa66]

I see the same problem but I see the error below (the same thing shows when trying to start preheater)

2024-08-15 09:10:31.604 DEBUG (MainThread) [custom_components.audiconnect.audi_connect_account] Sending command to lock to vehicle ****46ha142 2024-08-15 09:10:31.917 ERROR (MainThread) [custom_components.audiconnect.util] Unable to lock ****46ha142: object of type 'NoneType' has no len()

Suddenly this works for me?! , I can see error sometimes and see the
403, message='', url='https://msg.volkswagen.de/fs-car/bs/rs/v1/Audi/DE/vehicles/xxxxxxxxxxxx/action'

but I also saw I was forced to login to https://my.audi.com/ and accept the new term and conditions, I saw this in my log
2024-10-03 09:13:10.836 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] LOGIN: Login to Audi service failed: /signin-service/v1/xxxxxxxxxxxxxxxxxx@apps_vw-dilab_com/terms-and-conditions?relayState=xxxxxxxxxxxxxxxxxxxxxx&canChangeCountryOfResidence=true&userId=xxxxxxxxxxxxxxxxxxxxxxxxxc

[P3nryn]

Still got the 404 message after relogin to Audi app and accepting the new terms and conditions.

So vor me it looks like that the integration can read data but can't send data to the the AUDI/VW API

[goldengod503]

i still consistently get a 404 when attempting to lock the doors via HA.

Unable to lock XXXXXXXXXXXXXX: 404, message='Not Found', url='https://fal-3a.prd.eu.dp.vwg-connect.com/fs-car/bs/rlu/v1/Audi/US/vehicles/XXXXXXXXXXX/actions'

[seanwalter]

I am also having lock/unlock issues. I noticed a “default code” in the lock/unlock settings and have tried my 4-digit pin, 8-digit s-pin, and leaving it empty:

Logger: custom_components.audiconnect.util
Source: custom_components/audiconnect/util.py:26
integration: Audi Connect ([documentation](https://github.com/audiconnect/audi_connect_ha), [issues](https://github.com/audiconnect/audi_connect_ha/issues))
First occurred: 8:04:58 AM (10 occurrences)
Last logged: 8:57:55 AM

Unable to unlock XXXXXXXXXXXXXX: 403, message='', url='https://mal-3a.prd.eu.dp.vwg-connect.com/api/rolesrights/authorization/v2/security-pin-auth-completed'
Unable to unlock XXXXXXXXXXXXXX: 403, message='', url='https://mal-3a.prd.eu.dp.vwg-connect.com/api/rolesrights/authorization/v2/vehicles/XXXXXXXXXXXXXX/services/rlu_v1/operations/UNLOCK/security-pin-auth-requested'