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Response Package - Not Flattened #4924

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KyEggleston opened this issue Dec 21, 2023 · 0 comments
Open

Response Package - Not Flattened #4924

KyEggleston opened this issue Dec 21, 2023 · 0 comments
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@KyEggleston
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Describe the bug in current situation
A clear and concise description of what the bug is.

In MSD-2023-33098 in PROD, the user was able to complete the full redaction and release process through the Redaction App. However, when the user created and download the Response Package, it appeared that hyperlinks were not flattened.

image.png

In #3231, in the assumptions it indicated "All hyperlinks and embeds in the records package will be flattened/removed". However, it doesn't appear this was written into any ACs. Therefore, this may actually be a story.

This can be easily remedied by simply downloading the response package, flattening in Adobe, then saving it again to send to applicant.

Link bug to the User Story

#3231

Impact of this bug
Describe the impact, i.e. what the impact is, and number of users impacted.

Medium

Chance of Occurring (high/medium/low/very low)

High

Pre Conditions: which Env, any pre-requesites or assumptions to execute steps?

PROD

Steps to Reproduce
Steps to reproduce the behavior:

  1. Upload records containing hyperlinks to the Records tab
  2. Complete the package to 100% in the Redaction App, ensuring that the hyperlinked content is not redacted
  3. Move the request to the 'Response' request state, and in the Redaction App select to create 'Final Package for Applicant'.
  4. Download the response package through the Records tab
  5. See issue

Actual/ observed behaviour/ results

Hyperlinked content is active in the response package

Expected behaviour
A clear and concise description of what you expected to happen. Use the gherking language.

GIVEN records, uploaded to the Records tab, include hyperlinked content
WHEN the response package is produced
THEN all hyperlinked content will be flattened/inactive

Screenshots/ Visual Reference/ Source
If applicable, add screenshots to help explain your problem. You an use screengrab.

@KyEggleston KyEggleston added bug Something isn't working medium priority labels Dec 21, 2023
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