diff --git a/docs/images/support/project-set-license-plate-example-aws.png b/docs/images/support/project-set-license-plate-example-aws.png new file mode 100644 index 0000000..5c865ae Binary files /dev/null and b/docs/images/support/project-set-license-plate-example-aws.png differ diff --git a/docs/images/support/project-set-license-plate-example-azure.png b/docs/images/support/project-set-license-plate-example-azure.png new file mode 100644 index 0000000..2d14b5f Binary files /dev/null and b/docs/images/support/project-set-license-plate-example-azure.png differ diff --git a/docs/welcome/support.md b/docs/welcome/support.md index 43b1d80..4c88309 100644 --- a/docs/welcome/support.md +++ b/docs/welcome/support.md @@ -2,6 +2,32 @@ Last updated: **{{ git_revision_date_localized }}** +## Project Set License Plate + +When requesting support, please provide the 6-character alphanumeric Project Set **license plate**. This is a unique identifier for your Project Set that helps us provide support more efficiently. + +### AWS + +To find the license plate for an AWS Project Set, follow these steps: + +1. Log in to the [AWS Management Console](https://aws.amazon.com/console/). +2. The alphanumeric code in the **Account** column is the license plate for your Project Set. + +![AWS Project Set License Plate](../images/support/project-set-license-plate-example-aws.png "AWS Project Set License Plate") + +### Azure + +To find the license plate for an Azure Project Set, follow these steps: + +1. Log in to the [Azure Portal](https://portal.azure.com/). +2. Search for **Management Groups**. +3. Expand **BCGov-Managed-LZ** > **BCGov-Managed-LZ-Live** > **Landing Zones** and locate your Project Set's Management Group. +4. The alphanumeric code in the **Name** column (for the Management Group, or Subscription) is the license plate for your Project Set. + + - If your Management Group or Subscription name has been changed, the Management Group ID field will contain the original license plate. + +![Azure Project Set License Plate](../images/support/project-set-license-plate-example-azure.png "Azure Project Set License Plate") + ## Support options There are multiple ways to get support for the Public Cloud Platform, including: