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Lightsail Bitnami Wordpress Site goes down after front end changes #1045

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Tidal-IT opened this issue Jul 14, 2023 · 4 comments
Closed

Lightsail Bitnami Wordpress Site goes down after front end changes #1045

Tidal-IT opened this issue Jul 14, 2023 · 4 comments
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solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed wordpress

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@Tidal-IT
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Tidal-IT commented Jul 14, 2023

Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

ccd5aaa5-a63f-985b-21fa-c82185483a1a

bndiagnostic output

Hello,

My website goes down whenever there are some changes in the front end. I have to run /opt/bitnami/ctlscript.sh restart
to bring it back. Below are the errors I see after running the diagnostic tool.

Found recent error or warning messages in the Apache error log.

[Fri Jul 14 16:40:17.915063 2023] [proxy_fcgi:error] [pid 213184:tid
14224] [client **ip_address**:61920] AH01079: failed to make
connection to backend: httpd-UDS, referer:
https://*****f.com/?fl_builder&fl_builder_ui_iframe
 [Fri Jul 14 16:40:17.961 2023] [proxy:error] [pid 213184:tid
14007744] (2)No such file or directory: AH02454: FCGI: attempt to connect
to Unix domain socket /opt/bitnami/php/var/run/www.sock (www-fpm:8000) failed
 [Fri Jul 14 16:40:17.956093 2023] [proxy_fcgi:error] [pid 213184:tid
140028537087744] [client **ip_address**:61921] AH01079: failed to make
connection to backend: httpd-UDS, referer:
https://*****f.com/?fl_builder&fl_builder_ui_iframe

problem

bndiagnostic was not useful. Could you please tell us why?

somewhat

Describe your issue as much as you can

Website goes down when front end changes are made. I need help solving the issue.
Thank you in advance,

@Tidal-IT Tidal-IT added the tech-issues The user has a technical issue about an application label Jul 14, 2023
@github-actions github-actions bot added the triage Triage is needed label Jul 14, 2023
@Tidal-IT
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Tidal-IT commented Jul 14, 2023

It went down again, so I ran the diagnostic tool again while it was down. Here's the code if that helps: a89f562a-e5df-a3dd-cbad-16a59f1fc118

It has the same problem

[Fri Jul 14 18:59:37.687021 2023] [proxy_fcgi:error] [pid 216722:tid
139960703252224] (104)Connection reset by peer: [client **ip_address**:64392]
AH01075: Error dispatching request to : , referer:
https://***f.com/?fl_builder&fl_builder_ui_iframe
 [Fri Jul 14 18:59:38.842025 2023] [proxy:error] [pid 215671:tid
139961911211776] (2)No such file or directory: AH02454: FCGI: attempt to connect
to Unix domain socket /opt/bitnami/php/var/run/www.sock (www-fpm:8000) failed
 [Fri Jul 14 18:59:38.842120 2023] [proxy_fcgi:error] [pid 215671:tid
139961911211776] [client **ip_address**:64401] AH01079: failed to make
connection to backend: httpd-UDS, referer:
https://****f.com/?fl_builder&fl_builder_ui_iframe
Press [Enter] to continue:

@gongomgra
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gongomgra commented Jul 18, 2023

Hi @Tidal-IT,

Thanks for using Bitnami. According to your error messages, the issue seems to be more related to your plugins or custom themes than with Bitnami installation. We recommend you to open a new question in the official WordPress forums

https://wordpress.org/support/forums/

I also see you have a lot of requests from a very few IP addresses. We also recommend you to check our guide regarding bots attacks and how to ban them just in case.

-----------------------------------
Check performance issues: Count number of requests for the 10 most active IP addresses in the last 100.000 requests
-----------------------------------
Running: tail -n 100000 access_log | awk '{print $1}' | sort | uniq -c | sort -nr | head -n 10 | awk '{print $1}'
In: /opt/bitnami/apache2/logs/

Output:

6973
5935
2038
1949
1579
1347
465
419
337
323

@github-actions
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github-actions bot commented Aug 3, 2023

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

@github-actions github-actions bot added the stale 15 days without activity label Aug 3, 2023
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github-actions bot commented Aug 9, 2023

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

@github-actions github-actions bot added the solved label Aug 9, 2023
@bitnami-bot bitnami-bot closed this as not planned Won't fix, can't repro, duplicate, stale Aug 9, 2023
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Labels
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