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Website performance on cPanel on ec2 is slow #1542

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petrait opened this issue May 22, 2024 · 3 comments
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Website performance on cPanel on ec2 is slow #1542

petrait opened this issue May 22, 2024 · 3 comments
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solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed

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@petrait
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petrait commented May 22, 2024

Name and Version

bitnami/wordpress

What architecture are you using?

None

What steps will reproduce the bug?

Hello,

We're using cPanel on EC2 instance, instance type is c5.xlarge and c5.4xlarge, specifications as below:

Model vCPU Memory (GiB) Instance Storage (GB) Network Bandwidth (Gbps)*** EBS Bandwidth (Mbps)
c5.xlarge 4 8 EBS-Only Up to 10 Up to 4,750
c5.4xlarge 16 32 EBS-Only Up to 10 4,750

Are you using any custom parameters or values?

no

What is the expected behavior?

No response

What do you see instead?

we tried to upgrade the instance to get good fast performance but it doesn't work

kindly advise how this can be fixed, and if there are any configurations needs to be done on our side to fix this

Regards

Additional information

No response

@petrait petrait added the tech-issues The user has a technical issue about an application label May 22, 2024
@github-actions github-actions bot added the triage Triage is needed label May 22, 2024
@javsalgar javsalgar transferred this issue from bitnami/charts May 23, 2024
@jotamartos
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We're using cPanel on EC2 instance, instance type is c5.xlarge and c5.4xlarge, specifications as below:

Hi @petrait,

We do not provide support for cPanel so we can't help you with this case. Please contact the cPanel support team to get more information about how to debug the issue

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github-actions bot commented Jun 9, 2024

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

@github-actions github-actions bot added the stale 15 days without activity label Jun 9, 2024
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Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

@bitnami-bot bitnami-bot closed this as not planned Won't fix, can't repro, duplicate, stale Jun 15, 2024
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solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed
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