[WordPress] An error occurred when initializing this installation !!!!!

[saduagyei]

Describe your issue as much as you can

Please I am so new and trying to build a website both single and multisite using bitnami on google cloud.

Just today, i realised when used the SSH, i get below warnings. Can someone please help me how to fix this? I am not IT guru so simple words and step by step would be much appreciated:

─────────────────────────────────────────────────────────────────────────────┐
│ !!!!! IMPORTANT: An error occurred when initializing this installation !!!!! │
│ Please check the initialization logs to get more information: │
│ │
│ sudo cat /var/log/cloud-init-output.log │
│ │
│ Please try and re-create this installation. If that does not fix your issue, │
│ open a Bitnami support ticket at https://github.com/bitnami/vms/issues

[saduagyei]

This is the log:

Cloud-init v. 22.4.2 running 'modules:config' at Wed, 29 May 2024 21:26:37 +0000. Up 16.44 seconds.
Cloud-init v. 22.4.2 running 'modules:final' at Wed, 29 May 2024 21:26:49 +0000. Up 28.28 seconds.
21:26:49.97 INFO ==> Enabling all services
21:26:50.42 INFO ==> No user-data was provided in the deployment template
mariadb 21:26:51.15 INFO ==> Validating settings in MYSQL_/MARIADB_ env vars
mariadb 21:26:51.18 INFO ==> Initializing mariadb database
mariadb 21:26:51.20 INFO ==> Updating 'my.cnf' with custom configuration
mariadb 21:26:51.21 INFO ==> Setting user option
mariadb 21:26:51.25 INFO ==> Setting bind_address option
mariadb 21:26:51.26 INFO ==> Setting slow_query_log option
mariadb 21:26:51.27 INFO ==> Setting long_query_time option
mariadb 21:26:51.28 INFO ==> Using persisted data
/opt/bitnami/mariadb/bin/mysql: Deprecated program name. It will be removed in a future release, use '/opt/bitnami/mariadb/bin/mariadb' instead
/opt/bitnami/mariadb/bin/mysql: Deprecated program name. It will be removed in a future release, use '/opt/bitnami/mariadb/bin/mariadb' instead
/opt/bitnami/mariadb/bin/mysql: Deprecated program name. It will be removed in a future release, use '/opt/bitnami/mariadb/bin/mariadb' instead
mariadb 21:26:51.34 INFO ==> Running mysql_upgrade
mariadb 21:26:51.35 INFO ==> Starting mariadb in background
mariadb 21:36:51.83 ERROR ==> MySQL failed to start
xargs: bash: exited with status 255; aborting
21:36:51.89 INFO ==> Appending error message to motd banner
xargs: bash: exited with status 255; aborting
2024-05-29 21:36:51,913 - cc_scripts_user.py[WARNING]: Failed to run module scripts-user (scripts in /var/lib/cloud/instance/scripts)
2024-05-29 21:36:51,915 - util.py[WARNING]: Running module scripts-user (<module 'cloudinit.config.cc_scripts_user' from '/usr/lib/python3/dist-packages/cloudinit/config/cc_scripts_user.py'>) failed
Cloud-init v. 22.4.2 finished at Wed, 29 May 2024 21:36:51 +0000. Datasource DataSourceGCE. Up 630.88 seconds

[saduagyei]

Please help me how to fix this . Thanking you in advance

NOTE:

mariadb 21:36:51.83 ERROR ==> MySQL failed to start

[jotamartos]

Hi @saduagyei,

It seems there was a problem during the initialization. If it's a fresh deployment, could you please delete it and retry with a new one?

Thanks

[yousefmamdohfawzy]

i have a same problem

[jotamartos]

Did you retry the deployment? I just launched a fresh instance with Bitnami WordPress and everything worked as expected.

In case you are using a low-resources VM, please use one with higher resources next time.

[saduagyei]

Thank you all. It was still complicated for me so I used the Click to deploy version which seems simple and straightforward. Everything is working fine for me now .

[yousefmamdohfawzy]

the first problem is the SSL certification.
I launched a new Bitnami WordPress and it works but when I try to get SSL certification by ssh by using the command (sudo /opt/bitnami/bncert-tool) server go down
it doesn't work

and when I suspend the VM and change the Machine configuration it works again

[yousefmamdohfawzy]

the second issue after many tries that happened

and I can't open it
@jotamartos

[jotamartos]

I launched a new Bitnami WordPress and it works but when I try to get SSL certification by ssh by using the command (sudo /opt/bitnami/bncert-tool) server go down

Hi @yousefmaamdoh1,

That's not a deployment issue, it's an issue related to the configuration and the errors you get when restarting the services. Please take a look at the errors in the Apache's log and try to solve the issues.

https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/

Note: You can get the IP of the machine by listing the VMs running using the GCE console.