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Unable to start my lighstail wordpress instance #1559

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threeringdev opened this issue Jun 5, 2024 · 0 comments
Closed

Unable to start my lighstail wordpress instance #1559

threeringdev opened this issue Jun 5, 2024 · 0 comments
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solved tech-issues The user has a technical issue about an application triage Triage is needed

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@threeringdev
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Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

f7b391ec-f614-e714-5f3e-9a5a06f1b4d2

bndiagnostic output

===== Begin of bndiagnostic tool output =====

? Apache: Found possible issues
? Mariadb: Found possible issues
? Connectivity: Found possible issues
✓ Wordpress: No issues found
✓ Resources: No issues found
✓ Processes: No issues found
? Php: Found possible issues

[Apache]

Found recent error or warning messages in the Apache error log.

[Wed Jun 05 08:53:45.994570 2024] [proxy:error] [pid 4860:tid 139779148596992] 
(2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain 
socket /opt/bitnami/php/var/run/www.sock (www-fpm) failed
 [Wed Jun 05 08:53:45.994636 2024] [proxy_fcgi:error] [pid 4860:tid 
139779148596992] [client **ip_address**:45112] AH01079: failed to make 
Press [Enter] to continue:
connection to backend: httpd-UDS
 [Wed Jun 05 08:53:56.128219 2024] [core:error] [pid 3597:tid 139781026388864] 
AH00046: child process 4795 still did not exit, sending a SIGKILL

Please check the following guide to troubleshoot server issues:

https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-erro
rs-apache/

[Mariadb]

Found recent error messages in the MariaDB error log:

2024-06-05 11:56:06 0 [ERROR] Aborting

Please check the following guide to troubleshoot MariaDB issues:

https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-erro
rs-mariadb/

[Connectivity]
Press [Enter] to continue:

Server ports 22, 80 and/or 443 are not publicly accessible. Please check the
following guide to open server ports for remote access:

https://docs.bitnami.com/general/faq/administration/use-firewall/

[Php]

The following error appears in the /opt/bitnami/php/logs/php-fpm.log:

[05-Jun-2024 08:16:12] ERROR: fork() failed: Cannot allocate memory (12)

This error indicates there is a problem with the memory limit in PHP. Please
check the following guide to increase the number of PHP-FPM child processes:

https://docs.bitnami.com/general/apps/akeneo/administration/increase-memor
y-limit/

===== End of bndiagnostic tool output =====

Press [Enter] to continue:
The files listed below are bigger than 10MB and have not been included, please notify the support agent.

/opt/bitnami/apache/logs/error_log
/opt/bitnami/apache2/logs/error_log

bndiagnostic was not useful. Could you please tell us why?

I do not see anything that I know how to do in the diag

Describe your issue as much as you can

Applied a new theme to wordpress last night - all looked fine and today I am having this issue.

@threeringdev threeringdev added the tech-issues The user has a technical issue about an application label Jun 5, 2024
@github-actions github-actions bot added the triage Triage is needed label Jun 5, 2024
@github-actions github-actions bot added the solved label Jun 5, 2024
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