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Import of Raivo JSON in Tresorit via iOS Files app fails #139

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techumbely opened this issue Sep 3, 2024 · 1 comment
Open
1 task done

Import of Raivo JSON in Tresorit via iOS Files app fails #139

techumbely opened this issue Sep 3, 2024 · 1 comment
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bug Something isn't working

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@techumbely
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Steps To Reproduce

  1. Save JSON Backup to 'Tresorit'
  2. Open 'Bitwarden Authenticator'
  3. Select 'Settings'
  4. Select 'Import'
  5. Select 'File format': 'Raivo (JSON)'
  6. Select 'Import itmes'
  7. Maybe select 'Back' until you can see the list of all available file services
  8. Select 'Tresorit' and browse to Raivo JSON Backup file
  9. BUG: Nothing happens

Expected Result

If the same backup file was moved to iCloud Drive / Downloads and select there, everything works just fine.

Actual Result

Nothing. Import fails.

Screenshots or Videos

No response

Additional Context

No response

Build Version

2024.6.1 (45)

Environment Details

iPhone 15 Pro, iOS 17.6.1

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@techumbely techumbely added the bug Something isn't working label Sep 3, 2024
@jtodddd
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jtodddd commented Sep 6, 2024

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

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