[Camera Support]: High Res History isn't loading in Firefox or Edge, but it does load in Chrome.

[MelchMwoan]

Checklist

• I have updated to the latest available Frigate version.
• I have cleared the cache of my browser.
• I have tried a different browser to see if it is related to my browser.
• I have tried reproducing the issue in incognito mode to rule out problems with any third party extensions or plugins I have installed.

Describe the problem you are having

I have a Reolink Trackmix camera with both a high res (4K) and a low res stream. I use the low res stream for detection and the high res for recording.
The recordings are made properly, because I can see the clips directly from my hard drive.
But whenever I try to load the history of the cam, it keeps on loading with no errors on both the docker and the browser.

But the funny thing is, it only keeps on loading in both firefox and edge. When I tried chrome it just loads properly as it should.

Tried it on both my pc and my phone and got the same results.
The other 2 cams i have dont have this issue, but they both are lower res (1080p)
Am I doing something wrong with my config? Or is it a limitation on the browsers with loading 4K history or smth.

Steps to reproduce

1. Have a high res camera stream to record (4K)
2. Try to load history/clips from the ui on firefox or edge (doesn't work)
3. Load history/clips on chrome (will work)

Version

0.14.0-da913d8

In which browser(s) are you experiencing the issue with?

Chrome 128.0.6613.85 (Officiële build) (64-bits) (WORKS) | Firefox 129.0.2 (64-bit) (DOES NOT WORK) | Edge Version 128.0.2739.42 (Official build) (64-bit) ( DOES NOT WORK)

Frigate config file

mqtt:
  enabled: false
ffmpeg:
  hwaccel_args: preset-nvidia-h264
detectors:
  tensorrt:
    type: tensorrt
model:
  path: /config/model_cache/tensorrt/yolov7-320.trt
  input_tensor: nchw
  input_pixel_format: rgb
  width: 320
  height: 320
detect:
  enabled: true
record:
  enabled: true
  retain:
    days: 3
    mode: all
  events:
    retain:
      default: 30
      mode: motion
review:
  alerts:
    labels:
      - person
      - car
      - truck
      - bicycle
snapshots:
  enabled: true
  timestamp: true
  bounding_box: true
  crop: false
  retain:
    default: 7
objects:
  # Optional: list of objects to track from labelmap.txt (default: shown below)
  track:
    - person
    - bicycle
    - car
    - motorcycle
    - bird
    - cat
    - dog
    - horse
cameras:
  Trust_Camera:
    enabled: true
    ffmpeg:
      inputs:
        - path: rtsp://x:x@x/videoMain
          roles:
            - detect
            - record
  Deurbel:
    enabled: true
    ffmpeg:
      inputs:
        - path: rtsp://x:x@x4/Streaming/Channels/101
          roles:
            - detect
            - record
  Reolink_TrackMix:
    enabled: true
    ffmpeg:
      inputs:
        - path: rtsp://x:x@x/Preview_01_sub
          roles:
            - detect
        - path: rtsp://x:x@x4/Preview_01_main
          roles:
            - record
version: 0.14

docker-compose file or Docker CLI command

services:
  frigate:
    container_name: frigate
    privileged: true
    restart: always
    image:: ghcr.io/blakeblackshear/frigate::stable-tensorrt
    deploy::
      resources:
        devices:
          - driver: nvidia
            count: 1
            capabilities: [gpu]
    shm_size: "264mb"
    devices::
      - /dev/dri/renderD128:/dev/dri/renderD128
    volumes:
      - /etc/localtime:/etc/localtime:ro
      - /home/melchior/frigate/config.yml:/config/config.yml
      - /home/melchior/Cams:/media/frigate
      - type: tmpfs
        target: /tmp/cache
        tmpfs:
          size: 1000000000
    ports:
      - "8971:8971"
      - "5000:5000"
      - "8554:8554"
      - "8555:8555/tcp"
      - "8555:8555/udp"
    environment:
      FRIGATE_RTSP_PASSWORD: "X"

Relevant Frigate log output

2024-08-28 12:01:24.106373940  [INFO] Preparing Frigate...
2024-08-28 12:01:24.115094205  [INFO] Starting Frigate...
2024-08-28 12:01:25.831101836  [2024-08-28 12:01:25] frigate.app                    INFO    : Starting Frigate (0.14.0-da913d8)
2024-08-28 12:01:25.831194027  [2024-08-28 12:01:25] frigate.util.config            INFO    : Checking if frigate config needs migration...
2024-08-28 12:01:25.831273647  [2024-08-28 12:01:25] frigate.util.config            ERROR   : Config file is read-only, unable to migrate config file.
2024-08-28 12:01:25.920784302  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:25.921486983  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:25.921492151  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:25.921498507  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:25.971471313  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:25.971515174  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:25.971522438  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:25.971528793  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:26.010556865  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.010603310  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.010611272  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:26.010618466  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:26.047250119  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.047274773  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.047279522  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:26.047282805  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:26.088670559  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.088716446  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.088724198  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:26.088730973  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:26.123047223  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.123093109  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.123101839  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:26.123108404  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:26.212419311  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.212524004  [h264 @ 0x44819c0] non-existing PPS 0 referenced
2024-08-28 12:01:26.212536436  [h264 @ 0x44819c0] decode_slice_header error
2024-08-28 12:01:26.212584278  [h264 @ 0x44819c0] no frame!
2024-08-28 12:01:33.213131926  [2024-08-28 12:01:33] peewee_migrate.logs            INFO    : Starting migrations
2024-08-28 12:01:33.214041618  [2024-08-28 12:01:33] peewee_migrate.logs            INFO    : There is nothing to migrate
2024-08-28 12:01:33.224958485  [2024-08-28 12:01:33] frigate.app                    INFO    : Recording process started: 391
2024-08-28 12:01:33.230520424  [2024-08-28 12:01:33] frigate.app                    INFO    : Recording process started: 400
2024-08-28 12:01:33.233297413  [2024-08-28 12:01:33] frigate.app                    INFO    : go2rtc process pid: 105
2024-08-28 12:01:33.257930276  [2024-08-28 12:01:33] frigate.app                    INFO    : Output process started: 421
2024-08-28 12:01:33.268299162  [2024-08-28 12:01:33] detector.tensorrt              INFO    : Starting detection process: 419
2024-08-28 12:01:33.359270214  [2024-08-28 12:01:33] frigate.app                    INFO    : Camera processor started for Trust_Camera: 437
2024-08-28 12:01:33.359424984  [2024-08-28 12:01:33] frigate.app                    INFO    : Camera processor started for Deurbel: 448
2024-08-28 12:01:33.359604129  [2024-08-28 12:01:33] frigate.app                    INFO    : Camera processor started for Reolink_TrackMix: 452
2024-08-28 12:01:33.359702676  [2024-08-28 12:01:33] frigate.app                    INFO    : Capture process started for Trust_Camera: 461
2024-08-28 12:01:33.359793052  [2024-08-28 12:01:33] frigate.app                    INFO    : Capture process started for Deurbel: 469
2024-08-28 12:01:33.359878748  [2024-08-28 12:01:33] frigate.app                    INFO    : Capture process started for Reolink_TrackMix: 477
2024-08-28 12:01:33.408966236  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : Loaded engine size: 160 MiB
2024-08-28 12:01:33.555712220  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : [MemUsageChange] Init cuBLAS/cuBLASLt: CPU +6, GPU +8, now: CPU 299, GPU 349 (MiB)
2024-08-28 12:01:33.560260822  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : [MemUsageChange] Init cuDNN: CPU +2, GPU +10, now: CPU 301, GPU 359 (MiB)
2024-08-28 12:01:33.568405868  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : [MemUsageChange] TensorRT-managed allocation in engine deserialization: CPU +0, GPU +160, now: CPU 0, GPU 160 (MiB)
2024-08-28 12:01:33.568499177  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : [MemUsageChange] Init cuBLAS/cuBLASLt: CPU +0, GPU +8, now: CPU 141, GPU 351 (MiB)
2024-08-28 12:01:33.568609807  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : [MemUsageChange] Init cuDNN: CPU +0, GPU +8, now: CPU 141, GPU 359 (MiB)
2024-08-28 12:01:33.568733288  [2024-08-28 12:01:33] frigate.detectors.plugins.tensorrt INFO    : [MemUsageChange] TensorRT-managed allocation in IExecutionContext creation: CPU +0, GPU +29, now: CPU 0, GPU 189 (MiB)
2024-08-28 12:03:48.385856974  [h264 @ 0x7f6ce0242840] left block unavailable for requested intra mode
2024-08-28 12:03:48.385864168  [h264 @ 0x7f6ce0242840] error while decoding MB 0 38, bytestream 78321

Relevant go2rtc log output

2024-08-28 12:01:24.109445592  [INFO] Preparing new go2rtc config...
2024-08-28 12:01:24.532061494  [INFO] Starting go2rtc...
2024-08-28 12:01:24.648424871  12:01:24.648 INF go2rtc platform=linux/amd64 revision=b2399f3 version=1.9.2
2024-08-28 12:01:24.648434370  12:01:24.648 INF config path=/dev/shm/go2rtc.yaml
2024-08-28 12:01:24.648774989  12:01:24.648 INF [rtsp] listen addr=:8554
2024-08-28 12:01:24.648846018  12:01:24.648 INF [api] listen addr=:1984
2024-08-28 12:01:24.648930877  12:01:24.648 INF [webrtc] listen addr=:8555/tcp
2024-08-28 12:01:34.107275425  [INFO] Starting go2rtc healthcheck service...

Operating system

Debian

Install method

Docker Compose

Network connection

Wired

Camera make and model

Reolink TrackMix PoE

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

No response

[hawkeye217]

This is not a bug. This is likely due to the codec you have set on your camera. Are you running H.265 or HEVC?

Firefox doesn’t support H.265 because of patents. The recommendation is to use H.264.

[MelchMwoan]

From Reolink:
Regarding the video compression format: for Reolink 8MP cameras, the compression type of the RTSP main-stream is H.265 and the compression type of the RTSP sub-stream is H.264. For Reolink 2MP, 4MP, and 5MP cameras, the compression type of RTSP video is H264, some models support changing format mode.

So the high res stream uses H.265 while the low res uses H.264. There isn't any way to "force" the camera itself to use h264. Is there a way to convert it in frigate?

[hawkeye217]

You can transcode using go2rtc, but this will consume much more CPU and system resources.

https://docs.frigate.video/guides/configuring_go2rtc
https://docs.frigate.video/configuration/restream#reduce-connections-to-camera
https://github.com/AlexxIT/go2rtc?tab=readme-ov-file#source-ffmpeg