[Camera Support]: Reolink Trackmix POE

[hagak]

Describe the problem you are having

Within Frigate UI everything appears to work fine. However if I try to view the video within the Home Assistant camera object I get the error "Failed to start WebRTC stream: Unknown error" in Home Assistant.
Frigrate reports the following errors during this request:

2024-09-01 18:31:31.688552754  10.244.1.232 - - [01/Sep/2024:14:31:31 -0400] "GET /api/frontdoorwide/latest.jpg HTTP/1.1" 200 258505 "-" "HomeAssistant/2024.8.3  │
│ aiohttp/3.10.5 Python/3.12" "-"                                                                                                                                   │
│ 2024-09-01 18:31:31.764750942  14:31:31.764 WRN github.com/AlexxIT/go2rtc/internal/webrtc/webrtc.go:239 > error="streams: codecs not matched: H265, AAC => H264,  │
│ VP8, VP9, OPUS, G722, PCMU, PCMA, S16B, S16L"                                                                                                                     │
│ 2024-09-01 18:31:31.764815759  14:31:31.764 ERR github.com/AlexxIT/go2rtc/internal/webrtc/server.go:112 > error="streams: codecs not matched: H265, AAC => H264,  │
│ VP8, VP9, OPUS, G722, PCMU, PCMA, S16B, S16L"                                                                                                                     │
│ 2024-09-01 18:31:31.765132011  10.244.1.232 - - [01/Sep/2024:14:31:31 -0400] "POST /api/go2rtc/webrtc?src=frontdoorwide HTTP/1.1" 500 93 "-" "HomeAssistant/2024. │
│ 8.3 aiohttp/3.10.5 Python/3.12" "-"

I suspect the issue is due to the camera only supporting H265. If that is the case I guess the only way around it is transcoding?

Version

0.14.1-f4f3cfa

What browser(s) are you using?

Safari

Frigate config file

Since all of my other cameras are fine just listing sections for this camera:

go2rtc:
  streams:
    frontdoorwide:
    - "rtsp://{FRIGATE_CAMERA_USER}:{FRIGATE_CAMERA_PASSWORD}@192.168.X.X:554/h265Preview_01_main"
    frontdoortele:
    - "rtsp://{FRIGATE_CAMERA_USER}:{FRIGATE_CAMERA_PASSWORD}@192.168.X.X:554/h264Preview_02_main"
    frontdoortele_sub:
    - "rtsp://{FRIGATE_CAMERA_USER}:{FRIGATE_CAMERA_PASSWORD}@192.168.X.X:554/h264Preview_02_sub"
    
cameras:
  frontdoorwide:
    onvif:
      host: frontdoorcam.home.thetank.org
      user: '{FRIGATE_CAMERA_USER}'
      password: '{FRIGATE_CAMERA_PASSWORD}'
      autotracking:
        enabled: false
    ffmpeg:
      inputs:
      - path: rtsp://127.0.0.1:8554/frontdoorwide_sub?video=copy
        input_args: preset-rtsp-restream
        roles:
        - detect
      - path: rtsp://127.0.0.1:8554/frontdoorwide?video=copy&audio=aac
        input_args: preset-rtsp-restream
        roles:
        - record
    motion:
      threshold: 75
      contour_area: 17
      mask:
      - 0,0,0.44,0,0.441,0.079,0,0.08
      - 0.41,0.004,0.405,0.189,0.996,0.277,0.995,0.004
    zones:
      driveway:
        coordinates: 0.403,0.684,0.888,0.687,1,0.688,0.998,0.997,0.003,0.999,0.119,0.711,0.38,0.71
      parkingarea:
        coordinates: 0.531,0.384,0.81,0.388,0.979,0.556,1,0.684,0.527,0.681
      entrance:
        coordinates: 0.228,0.222,0.546,0.224,0.547,0.73,0.231,0.564
    objects:
      track:
      - person
      - car
      - cat
      - dog
      
  frontdoortele:
    onvif:
      host: frontdoorcam.home.thetank.org
      user: '{FRIGATE_CAMERA_USER}'
      password: '{FRIGATE_CAMERA_PASSWORD}'
      autotracking:
        enabled: false
    ffmpeg:
      inputs:
      - path: rtsp://127.0.0.1:8554/frontdoortele_sub?video=copy
        input_args: preset-rtsp-restream
        roles:
        - detect
      - path: rtsp://127.0.0.1:8554/frontdoortele?video=copy&audio=aac
        input_args: preset-rtsp-restream
        roles:
        - record
    motion:
      threshold: 75
      contour_area: 17
      mask:
      - 0,0,0.44,0,0.441,0.079,0,0.08
    zones:
      parkingarea:
        coordinates: 0.592,0,1,0.007,1,1,0.607,1
      entrance:
        coordinates: 0.006,0.689,0.593,1,0.578,0,0.001,0
    objects:
      track:
      - person
      - car
      - cat
      - dog

Relevant Frigate log output

2024-09-01 18:31:25.818153574  10.244.1.81 - - [01/Sep/2024:14:31:25 -0400] "GET /api/events?after=1725215039 HTTP/1.1" 200 9965 "-" "Python-urllib/3.12" "-"     ││ 2024-09-01 18:31:31.688552754  10.244.1.232 - - [01/Sep/2024:14:31:31 -0400] "GET /api/frontdoorwide/latest.jpg HTTP/1.1" 200 258505 "-" "HomeAssistant/2024.8.3  │
│ aiohttp/3.10.5 Python/3.12" "-"                                                                                                                                   │
│ 2024-09-01 18:31:31.764750942  14:31:31.764 WRN github.com/AlexxIT/go2rtc/internal/webrtc/webrtc.go:239 > error="streams: codecs not matched: H265, AAC => H264,  │
│ VP8, VP9, OPUS, G722, PCMU, PCMA, S16B, S16L"                                                                                                                     │
│ 2024-09-01 18:31:31.764815759  14:31:31.764 ERR github.com/AlexxIT/go2rtc/internal/webrtc/server.go:112 > error="streams: codecs not matched: H265, AAC => H264,  │
│ VP8, VP9, OPUS, G722, PCMU, PCMA, S16B, S16L"                                                                                                                     │
│ 2024-09-01 18:31:31.765132011  10.244.1.232 - - [01/Sep/2024:14:31:31 -0400] "POST /api/go2rtc/webrtc?src=frontdoorwide HTTP/1.1" 500 93 "-" "HomeAssistant/2024. │
│ 8.3 aiohttp/3.10.5 Python/3.12" "-"                                                                                                                               │
│ 2024-09-01 18:32:15.943177275  10.244.1.232 - - [01/Sep/2024:14:32:15 -0400] "GET /api/garagecam/latest.jpg HTTP/1.1" 200 330369 "-" "HomeAssistant/2024.8.3 aioh │
│ ttp/3.10.5 Python/3.12" "-"

Relevant go2rtc log output

Same as Above

FFprobe output from your camera

N/A

Frigate stats

No response

Operating system

Other

Install method

Docker Compose

Object Detector

Coral

Network connection

Wired

Camera make and model

Reolink Trackmix POE

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

No response

[hawkeye217]

H.265 has limited support with WebRTC: https://github.com/AlexxIT/go2rtc?tab=readme-ov-file#codecs-madness

If you use the Frigate card, you can set go2rtc as the source and use MSE (depending on browser, of course) or jsmpeg.

[hawkeye217]

If you can't change the codec on the camera, transcoding is your only way forward, unfortunately.

[hawkeye217]

Noticed you were running Safari. Did you try enabling experimental H265 support on Safari? It may work, I haven't tested though.

Open Safari, open the preferences, advanced, click show features for web developers. Then go to feature flags on the search bar, then search for "h2". Check the "WebRTC h265 codec" option.

[hagak]

What I thought. Bummer that Reolink removed the ability to "downgrade" the resolution on these cameras. My other 8mp reolinks if you downgrade the stream resolution it will drop to h264. Also it appears that even Channel 2 which is only a 1080p stream is H265.

Yes I did enable HEVC on my browser.

[hagak]

One thing I could do is create a camera just for HA that uses the SUB streams. Bit annoying but will give me something in HA and I can view the higher res stream in Frigate UI if needed.

[hawkeye217]

That's a reasonable option.

[JoshuaSeidel]

@NickM-27 @hawkeye217 is there a reason why autotracking is not supported with this camera?

Disabling autotracking for driveway: FOV relative movement not supported

thats the error i get when trying to enable it

[JoshuaSeidel]

@hawkeye217 i keep getting this on my mac thoughts?

Traceback (most recent call last):
  File "/Users/joshua.seidel/./fovtest.py", line 15, in <module>
    mycam = ONVIFCamera('192.168.9.4', 80, 'admin', 'uu9zu7sdR6i', '/etc/onvif/wsdl/')
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/joshua.seidel/.frigate/lib/python3.12/site-packages/onvif/client.py", line 216, in __init__
    self.update_xaddrs()
  File "/Users/joshua.seidel/.frigate/lib/python3.12/site-packages/onvif/client.py", line 223, in update_xaddrs
    self.devicemgmt  = self.create_devicemgmt_service()
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/joshua.seidel/.frigate/lib/python3.12/site-packages/onvif/client.py", line 333, in create_devicemgmt_service
    return self.create_onvif_service('devicemgmt', from_template)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/joshua.seidel/.frigate/lib/python3.12/site-packages/onvif/client.py", line 312, in create_onvif_service
    xaddr, wsdl_file, binding_name = self.get_definition(name, portType)
                                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/joshua.seidel/.frigate/lib/python3.12/site-packages/onvif/client.py", line 292, in get_definition
    raise ONVIFError('No such file: %s' % wsdlpath)
onvif.exceptions.ONVIFError: Unknown error: No such file: /etc/onvif/wsdl/devicemgmt.wsdl

[hawkeye217]

That script merely provides users a quick way of checking their camera support for autotracking without having to install, set up, and configure Frigate.

The script won't tell you anything beyond what Frigate is already checking and reporting in the logs.

[JoshuaSeidel]

im hoping to see what the issue is. so i can raise a support issue

[JoshuaSeidel]

@hawkeye217 when i add the camera to home assistant onvif. it shows all pan tilt and zoom

[NickM-27]

Basic zoom and relative FOV zoom are different features