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[Camera Support]: PTZ Auto Tracking Goes to Wrong Area #13601

Closed Answered by hawkeye217
joelegg asked this question in Camera Support
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No it's just doing the same thing again and agian in the exact same position each time

Your camera should be moving during calibration, but it doesn't seem to respond to the relative movement onvif commands. Sadly, this looks like another case of Hikvision firmware that either is buggy and/or doesn't fully support the onvif standard.

As I mentioned earlier, we've had reports from other users of problems with Hikvision and the onvif calls that Frigate uses for autotracking, hence why we've marked it as non-working in the docs.

You could see if there is a firmware upgrade available. Unfortunately there's nothing Frigate can do if your camera doesn't actually move correctly when sent onvif…

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