Unable to download the human genome from igenome

[sayamsmr]

2021-04-19 06:16:29 IST] Downloading iGenome in Download ONLY mode.
--2021-04-19 06:16:29-- ftp://igenome:*password*@ussd-ftp.illumina.com/Homo_sapiens/UCSC/hg19/Homo_sapiens_UCSC_hg19.tar.gz
=> ‘Homo_sapiens_UCSC_hg19.tar.gz’
Resolving ussd-ftp.illumina.com (ussd-ftp.illumina.com)... 192.84.34.14
Connecting to ussd-ftp.illumina.com (ussd-ftp.illumina.com)|192.84.34.14|:21... connected.
Logging in as igenome ...
Error in server response, closing control connection.
Retrying.

I am unable to download the human genome hg19, as the ftp is unable to login. Is there any alternative to it?

[jingydz]

hi, May I ask if you have solved the problem? I have the same question.

[F-Palmieri]

Hello, I have a similar problem with mm10 genome.
ftp://igenome:*password*@ussd-ftp.illumina.com/Mus_musculus/UCSC/mm10/Mus_musculus_UCSC_mm10.tar.gz
=> ‘Mus_musculus_UCSC_mm10.tar.gz’
Resolving ussd-ftp.illumina.com (ussd-ftp.illumina.com)... 192.84.34.14
Connecting to ussd-ftp.illumina.com (ussd-ftp.illumina.com)|192.84.34.14|:21... connected.
Logging in as igenome ...
Login incorrect.

how can I fix it?

[14stutzmanav]

Hi there, I am having the same problem with dm6 genome. Has anyone found a solution?

[JulieCremaschi]

Hello, I have the same problem here with mm10 and dm6.

Is this pipeline still supported?